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EAT THE EGGS RICOLA posted:
As it turns out, that appears to be a skill I wasn't aware I had until my most recent job. Had a customer raising holy hell about some systems and "what we said it would do" among other various bull-poo poo, so by the time the meeting rolled around, my ire was at max levels. I proceeded to basically tell the customer to pound sand, we never said that, the systems are working as expected and explained at the design and implementation stages. Basically, shooting down every complaint he made in loving excruciating detail. By the end of the call, the customer not only backed off his claims, but thanked me for clearing things up and giving him a better understanding of the system. And I also generated additional revenue for some of our team to go onsite and help identify the gaps he feels he has and how we can help solve those issues. And it was all done with my tone of voice, word selection and not letting one iota of my contempt for his technical acumen show in my voice. Turned a poo poo day into a great one.
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Mar 4, 2015 23:51
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Eagerly refreshing this thread waiting for Dick Trauma to report back on his new job
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Mar 4, 2015 23:55
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SOMEONE PLEASE MAKE THE BUZZ WORDS STOP. Welp, company sold. New company has no IT Manager and management asked me if I want to step up. At the same time, I just got offered a lot of money to work for another local firm that isn't HQ'd on the opposite coast. Plus I don't want to remotely manage the primary IT staff. Ugg. Their network/systems are a functional mess, just like ours. I'm trying to get the entire picture before I make a decision. There's thankfully no rush.
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Mar 5, 2015 00:05
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Take the new job. Do not stay for a merger unless you really like pain.
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Mar 5, 2015 02:42
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NZAmoeba posted:Eagerly refreshing this thread waiting for Dick Trauma to report back on his new job Three days in and somehow I've established myself as the guy who dresses up for work. Definitely something that has never happened to me before. I've been told twice how nice I'm dressing followed up immediately by gentle mocking for wearing a tie. People are dressed mostly in jeans and casual tops and shoes so I'll save the tie for the Monday management meeting but otherwise dress down a little. The last job made me aware that the way I dressed might have hurt me so I still intend to wear my shiny shoes and nice shirts. Other than a very old firewall and everyone having local admin there's nothing on fire. All the projects they told me about (bad/missing processes and internal controls, file server mess, everything running from HQ server room instead of hosted, fragmented accounting systems) are exactly as advertised. It turns out that the office manager/desktop support guy has worked with their I.T. consultants to create detailed documentation of their servers. A couple of years ago they virtualized several servers, putting them on a pair of big boomer HP machines with a crapload of RAM and hard drive space. 10 VMs managed through Vsphere. In only three days many of the blanks are filled in, something I'm not used to. I'm meeting with the consultants Friday to go over my remaining questions regarding disaster recovery, remote access and the like. Making my job even easier is that they already engaged a firm to work on their processes and get change management in place. Their assessment was thorough and the CEO is eager to get started. I just have to ride herd on them. I don't have an office due to comically bad space planning, and it could be quite a while. But I'm in a conference room by myself with a lovely view of the Pacific ocean so I'm not complaining. I already ordered my PC! I met with my boss who outlined her top five projects and their priority. It matched what I was already doing, and I'm happy to see that most of my job will be projects, not desktop support. I'm already building out my MS Project files so by next week I'll be at full speed. I really do feel like I have a fresh start at filling the role I really want in I.T. management, and not being an invisible person who works hard, does good work and then gets repeatedly stepped on. I always keep that in mind when I interact with people here: don't be the person that allowed that to happen.
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Mar 5, 2015 03:30
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Faith in IT God restored. Dressing well makes you feel good. Keep it up, I say.
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Mar 5, 2015 04:25
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Swink posted:Faith in IT God restored. gently caress yeah, be the slightly overdressed guy.
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Mar 5, 2015 06:38
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Yeah especially if your position is one of leadership. Dress the part, be the part.
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Mar 5, 2015 08:13
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poo poo pissing me off: google thinks my home IP address is in Armenia. I've ruled out viruses, rogue proxies, bad routing tables, and other issues on my side. ARIN and other ip location services all say the correct location. I've filled out the form on google reporting it, and it looked like they fixed it yesterday but it's back to redirecting me to google.am again. What the hell google.
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Mar 5, 2015 10:24
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Dick Trauma posted:Three days in and somehow I've established myself as the guy who dresses up for work. Definitely something that has never happened to me before. I've been told twice how nice I'm dressing followed up immediately by gentle mocking for wearing a tie. People are dressed mostly in jeans and casual tops and shoes so I'll save the tie for the Monday management meeting but otherwise dress down a little. He wears cowboy boots with slacks, short sleeve white dress shirts, a vest, a bowtie, suspenders and a belt. He looks like a complete moron and everyone makes fun of him when he leaves the room. "It's always easier to take off a jacket and dress down than come in underdressed" That said I always wear dress shoes and pants and a long sleeved dress shirt, half because I'm 'a manager' and the other half because I have visible tattoos.
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Mar 5, 2015 14:32
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Bob Morales posted:
In the past, I've had a manager mention that I shouldn't be wearing printed t-shirts under my white dress shirt. It took him a minute when I told him I wasn't wearing a t-shirt. Of course now I work from home, so I am in sweats.
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Mar 5, 2015 15:06
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SubjectVerbObject posted:In the past, I've had a manager mention that I shouldn't be wearing printed t-shirts under my white dress shirt. It took him a minute when I told him I wasn't wearing a t-shirt. Of course now I work from home, so I am in sweats. That is why I wear a t-shirt under my dress shirt  Being a bodybuilder = nice clothes do not fit me though so clothes are a struggle. I still make an effort to look nice, especially since people probably would believe I was crazy/dangerous person if they saw me in anything else...
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Mar 5, 2015 15:29
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moosepoop posted:That is why I wear a t-shirt under my dress shirt You should be required to never wear any type of shirt so that you can let everybody into the gun show  Also at the risk of aiding and abetting another dress code derail, I will once again say that context is everything. I wear jeans all the time because my job still entails crawling around under desks a lot and I don't feel like ruining "nice" pants even if they are Lands End cheap-os.
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Mar 5, 2015 16:44
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Dick Trauma posted:Three days in and somehow I've established myself as the guy who dresses up for work. Definitely something that has never happened to me before. I've been told twice how nice I'm dressing followed up immediately by gentle mocking for wearing a tie. People are dressed mostly in jeans and casual tops and shoes so I'll save the tie for the Monday management meeting but otherwise dress down a little. The last job made me aware that the way I dressed might have hurt me so I still intend to wear my shiny shoes and nice shirts. Don't forget to maintain that 'interview' haircut.
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Mar 5, 2015 17:15
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If you don't have to wear a tie, don't!
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Mar 5, 2015 18:07
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I just wear the same thing every day. Most would call it the Steve Jobs approach but I consider more "having to wear uniforms in private school for 13 years" approach.
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Mar 5, 2015 18:22
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spog posted:Don't forget to maintain that 'interview' haircut. I've been shaving my head for about 15 years so that part is easy.
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Mar 5, 2015 18:27
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Argument I had with my boss today: whether or not I will be on two calls at once. Turns out I was right, I won't.
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Mar 5, 2015 21:43
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MC Fruit Stripe posted:Argument I had with my boss today: whether or not I will be on two calls at once. Turns out I was right, I won't. Your next evaluation: "Not a team player"
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Mar 5, 2015 21:45
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Thing pissing me off right now: I get that we helped set up this system, and I don't REALLY get why we help users reset their password since I'm not helpdesk, but it doesn't take long so whatever. But why am I given a list of ids/names to key into the system? I can't just write up some SQL because the only access I have to the vendor's db is through a web interface, so I spend 3 hours keying in names, looking up email addresses in outlook, and looking up their supervisor so that I can add them in. I'm a programmer and I'm paid like a programmer and this is a huge waste of my time and your money. And now I'm listening to some guy drone about application security in some mandatory training videos that seem like they were designed for management and that gets to be the rest of my day. OH GOOD you're right I should set up an application security team and get my organization to create a portfolio of our giant clusterfuck of custom applications. QUICK HAND ME THAT PHONE I have an important message for the president. And of course, the training does not count towards my "productive time" performance metric 
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Mar 5, 2015 21:49
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Thing #234235 our Opencart e-commerce site doesn't do that some lovely consulting company who's owner is buddies with our CFO made: Check for the SALES TAX EXEMPT checkbox on customers. It's a different thing every day with this piece of poo poo. Bob Morales fucked around with this message at 22:02 on Mar 5, 2015 |
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Mar 5, 2015 21:58
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Eldercain posted:*snip* You're a programmer with time-spend-based performance metrics? how does that even work?
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Mar 5, 2015 23:19
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Brut posted:You're a programmer with time-spend-based performance metrics? how does that even work? We have this. I work in professional services and so one of our metrics is how much of our time is billable to a customer. It doesn't affect pay but it's used more as a measure of how work is distributed throughout the team. Not a big deal so long as there's a good reason behind it.
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Mar 5, 2015 23:35
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Man I am getting some weird spam lately:quote:Horizons Companies is committed to environmentally friendly practices and causes. He was buried in his cathedral of Ely, and a monument was erected to his memory by his chaplain and executor, Dr. Obviously markov chained, but there's no link or payload or anything, and it's a bad markov because it switches topics in mid-sentence. I would like to meet Dr. Civil Air Patrol Rangers Florida Patch though. I'm not sure what it's supposed to accomplish other than an address confirmation by not bouncing, but why bother with a markov chain generator?
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Mar 5, 2015 23:50
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I've got about 20,000 of these sitting in various inboxes, work and personal. Each and every single one has content originating from Wikipedia. e: In your quote above, I'd guess about 6 Wikipedia articles make that up? Westie fucked around with this message at 00:02 on Mar 6, 2015 |
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Mar 6, 2015 00:00
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Yeah I've thought about it and the only thing I can think of is that they're doing to test Google's spam algorithm
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Mar 6, 2015 00:22
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Dick Trauma posted:I've been shaving my head for about 15 years so that part is easy. Yep, been rocking the smooth for about 20 years. Or as I like to call it, a pre-emptive strike against genetics.
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Mar 6, 2015 00:22
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Scaramouche posted:Yeah I've thought about it and the only thing I can think of is that they're doing to test Google's spam algorithm I've never understood the purpose of these, if they are indeed tests (what else could they be?). Unless they included one of those pixel trackers (which most clients won't load these days), how exactly do they get their results. Spam blockers are black-holes, so there's no result for delivery and no result for being blocked. Even for non-existant email addresses, if they're testing for bounce backs, a good spam blocker will blackhole those too.
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Mar 6, 2015 00:28
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Scaramouche posted:Man I am getting some weird spam lately: The markov-mail gets through the 'Very obviously spam' filters, and the 'di$c0n+ C!@|1$' filters. Then it successfully delivers. Then you add them to your spear phishing list for possible sent-as users or something.
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Mar 6, 2015 00:35
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flosofl posted:I've never understood the purpose of these, if they are indeed tests (what else could they be?). Unless they included one of those pixel trackers (which most clients won't load these days), how exactly do they get their results. Spam blockers are black-holes, so there's no result for delivery and no result for being blocked. Even for non-existant email addresses, if they're testing for bounce backs, a good spam blocker will blackhole those too. They can have several "clean" accounts that the spam is sent to, and see whether it shows up there. If it makes the "clean" account even though it was sent to 20k people, excellent, it probably made it through for everyone.
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Mar 6, 2015 00:57
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One of my email addresses seems to be on a phishing spam VPS ring's list. Every email seems to come from a different IP and domain, and every domain tends to have one of the new gTLDs (like .club, .website, .link, etc.). SpamAssassin is starting to get really good at catching them but two or three seem to get through per day. It's getting annoying.
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Mar 6, 2015 01:01
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My company or a vendor sold my email address to some marketing poo poo, so I get all of sorts of IT related sales, consultant, training, etc emails every day. Not an enormous amount, but 3-5. I've been unsubscribing to no avail, they're all from different people. So I started being a dick even though they're unmonitored - I started replying to the email with the word "Unsubscribe." - got 2 people who apologized and removed me. Well someone else I guess didn't like that, because I am now up to 10 per day, so someone added me to MORE lists. Yay. I've got a preeeeetty good Outlook filter that sends them to a folder I don't look at, but, sigh.
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Mar 6, 2015 01:06
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Dear Mister Recruiter Guy: You hit me up ever my few months with a new gig that I should be super excited about and is an excellent opportunity. That's nice, honestly. But do you REALLY have to say "this one's gonna move fast"? I married into third generation real estate. I know what empty sales talk sounds like and you can lay off it NOW. Thanks, Meanie
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Mar 6, 2015 04:54
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5 and a half years ago when I was graduating college and looking for jobs, I got in contact with a placement agency and after a face to face meeting where the recruiter asked me to send him my references, and then he fell off the face of the earth. I got a message on LinkedIn from the same agency today. I doooooooon't think so.
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Mar 6, 2015 05:29
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spog posted:Don't forget to maintain that 'interview' haircut. The best haircut is the one people never notice.  I've been trying to get mine cut once a month, but the hair on my neck grows in way faster than the stuff on my head so it's not a good as it could be.
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Mar 6, 2015 05:59
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FISHMANPET posted:5 and a half years ago when I was graduating college and looking for jobs, I got in contact with a placement agency and after a face to face meeting where the recruiter asked me to send him my references, and then he fell off the face of the earth. A usual cause for recruiters vanishing, especially ones that deal with recent graduates and are thus likely to be new themselves, is that they've gotten fired. I'd at least hear out what this other guy has to say.
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Mar 6, 2015 13:13
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Dress chat, my progression at my company looks like this: Consultant = full suit Hired on full time = Kept wearing the suits for a while then I would drop the tie or jacket A few more years, promoted to manager = Split time between button down shirt and nice polo shirt, occasional jacket We got a new VP who relaxed dress code = Less and less button down shirts, more jeans Transferred to corporate, manage a few more guys plus outsource support team, telecommute full time = Jean, tshirts, occasional sweats, haven't shaved all week Seems the longer I work here and the higher up I move in management the worse I dress. When I make director I'll just be in a robe and slippers. MC Fruit Stripe posted:Argument I had with my boss today: whether or not I will be on two calls at once. Turns out I was right, I won't. Paladine_PSoT posted:Your next evaluation: "Not a team player" Unable to manage multiple priorities.
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Mar 6, 2015 13:15
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tomapot posted:Seems the longer I work here and the higher up I move in management the worse I dress. When I make director I'll just be in a robe and slippers. With a White Russian in hand. Best manager ever.
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Mar 6, 2015 13:20
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Crowley posted:With a White Russian in hand. Best manager ever. And a nice rug in your private office.
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Mar 6, 2015 13:30
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tomapot posted:Dress chat, my progression at my company looks like this: I wear slippers at work, so I guess I'm a junior director?
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Mar 6, 2015 14:14
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