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flosofl posted:Imposter Syndrome is a thing, and it seems like IT has it more than most. You have no idea how much better this makes me feel, I tell my younger family going to college about imposter syndrome all the time. Never occurred to me I might be in for a lifetime of it, haha
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May 4, 2015 04:32
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On imposter syndrome - read this. Then sleep on it, and read it again later. Then read it some more if you still feel like a fraud down the line.
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May 4, 2015 05:09
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The important thing to remember is that 60% of any tech's job is knowing how to google the damned problem. The other 35% is finding the damned problem to google, and the remaining 5% is making the rest look good. After a while of working on an OS/App, stuff will stick and you won't have to search as much. But the core of it is always there: know how to find the problem, ask questions, and narrow down the resolution to what works. Once you get a baseline understanding on how stuff works and talks to other bits, you can dive in deeper where you're most comfortable.
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May 4, 2015 05:32
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Also think about the lovely co-workers people complain about in this thread. They still have jobs. You'll be fine.
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May 4, 2015 06:45
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Eonwe posted:In one week I'm starting a help desk / network support job and every day I get more and more nervous Being personable and a good communicator will get you 10000000x further than knowing everything there is to know about whatever technology you're supporting. In fact, I wouldn't bother memorizing details about stuff at first unless it is used often and very important. Knowing where to find your info is more important than knowing the info itself off the top of your head.
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May 4, 2015 09:20
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myron cope posted:Plus resigning from my current job. I'm not looking forward to that part, if it comes to it. Late to the party, but just a reminder, gently caress feeling bad about leaving a job. You don't owe an employer anything but good work while you are there.
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May 4, 2015 11:51
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Can someone post that .gif about formatting deliverables please  The one that replaces spreadsheets with white spacee: Found it 
Roargasm fucked around with this message at 12:59 on May 4, 2015 |
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May 4, 2015 12:40
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Eonwe posted:You have no idea how much better this makes me feel, I tell my younger family going to college about imposter syndrome all the time. Never occurred to me I might be in for a lifetime of it, haha Man its like everyone in this thread has forgotten how IT actually works. Just google it. You'll be fine
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May 4, 2015 14:05
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Hell, the CCIE I was doing an install with last week was looking on Google to troubleshoot a problem. Nobody can know everything.
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May 4, 2015 14:06
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I've been googling today on how to get a CCIE. I'm sure if/when I get it, I will continue to google things. Google is everything. The root, the cause, the solution, the answer to all. Sometimes when a first line guy comes and asks me "why doesnt this work" or "what should I do here" and I don't have a clue myself, at that point the only difference between me and the first line guy is that I can use google better than they can to find the answer. Ahdinko fucked around with this message at 14:13 on May 4, 2015 |
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May 4, 2015 14:11
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I get the opposite of impostor syndrome sometimes. I feel like I've accomplished and done all of the low hanging fruit in IT. I've become basically a good generalist. OK at and at least semi-knowledgeable on most things. The problem comes when it's time to troubleshoot or when poo poo goes wrong. I wont know the answer off the top of my head and I will have to spend time researching and reaching out to others for help. I hate that feeling of not knowing though, and not being able to give a good answer on the spot. It's why I think I need to start specializing in one area of IT. I've got the solid broad foundation now I need to find the one thing I can spend the rest of my career diving down deep into. Be it networking, SCCM, storage, Windows admin whatever. I need to decide on an area and focus on it wholeheartedly.
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May 4, 2015 14:36
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BaseballPCHiker posted:I get the opposite of impostor syndrome sometimes. I feel like I've accomplished and done all of the low hanging fruit in IT. I've become basically a good generalist. OK at and at least semi-knowledgeable on most things. The problem comes when it's time to troubleshoot or when poo poo goes wrong. I wont know the answer off the top of my head and I will have to spend time researching and reaching out to others for help. I hate that feeling of not knowing though, and not being able to give a good answer on the spot. It's why I think I need to start specializing in one area of IT. I've got the solid broad foundation now I need to find the one thing I can spend the rest of my career diving down deep into. Be it networking, SCCM, storage, Windows admin whatever. I need to decide on an area and focus on it wholeheartedly. I want to do this but since I work for a consulting firm it's extremely hard, this week I'll be doing VMM configurations and next week I'll be all up in SCCM. E: What I mean is, sometimes the job just won't allow that. Also, I've had the "must call someone else" thing on a client, and it feels like poo poo. But that's reality, we can't know it all. (Especially if you're still young, like me) orange sky fucked around with this message at 14:41 on May 4, 2015 |
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May 4, 2015 14:38
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Like psydude said, no one can know everything. If I am in a meeting with other groups or end users, I will typically say: 'I am fairly sure I know how to resolve this issue, but I need to do some testing to certain.' This is code for 'I have no loving clue what is going on here and I need to Google some poo poo and get back to you after I've figured it out.'
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May 4, 2015 15:29
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We had a Cisco consultant put in ESA (email security) and CWS (web security) and gently caress if I know how to admin these things. The guy left and went on vacation for a week while I'm trying to learn how to fix all the poo poo that broke.
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May 4, 2015 16:21
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My trajectory in the hell desk so far has been: I know nothing! HELP! I... I think I've got this down now. gently caress, I know too much, this is boooooooring
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May 4, 2015 16:59
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flosofl posted:Imposter Syndrome is a thing, and it seems like IT has it more than most. In a year to 15 months, this turns into "My job is boring and I'm not getting paid nearly enough for my capabilities."
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May 4, 2015 17:06
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ElGroucho posted:My trajectory in the hell desk so far has been: Yup, this was my trajectory also. This is why I'm looking into getting my next cert so I can move to Jr. sys admin somewhere or something like that.
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May 4, 2015 17:18
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 I make bad life decisions
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May 4, 2015 18:56
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Methanar posted:
Sarnia, Ontario?
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May 4, 2015 19:03
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Methanar fucked around with this message at 05:21 on Aug 6, 2016 |
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May 4, 2015 19:06
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mayodreams posted:This is code for 'I have no loving clue what is going on here and I need to Google some poo poo and get back to you after I've figured it out.' I'll just remind everyone here that Googling (a.k.a. Research) is a real skill that relatively few people know how to do well. If you told a non-IT person that most of what you do involves a Google search, they'd probably think, "Man I could do that, why are these people worth so much money?" but if they actually tried to solve the problems that we solve just by using Google, they would be utterly lost.
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May 4, 2015 19:13
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As if the short line railroad wasn't a weird enough asset for my company I just got handed a 140 acre industrial site. About 20 worn out PCs running the usual assortment of weird building control and industrial software. Magic 8 Ball says there are lots of VMs in my future.
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May 4, 2015 19:21
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Che Delilas posted:I'll just remind everyone here that Googling (a.k.a. Research) is a real skill that relatively few people know how to do well. If you told a non-IT person that most of what you do involves a Google search, they'd probably think, "Man I could do that, why are these people worth so much money?" but if they actually tried to solve the problems that we solve just by using Google, they would be utterly lost. This is so true! Most everyone that's said to me "you're overpaid for sitting at a desk and JUST fixing computer problems all day" (most of whom work commodity level blue collar jobs) has called me at LEAST once and said "gently caress man, I don't know, XYZ was happening to my computer, and I tried to fix it, but now it's all sorts of loving hosed! Can you take a look at it??" So I say, not only would they be lost, but often they'd actually be WORSE off than before they looked for an answer. Knowing how to look for answers also has a lot to do with knowing what answers are usually wrong. (and what answers can get you into trouble because they are scams/viruses, etc, etc)
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May 4, 2015 19:27
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Dick Trauma posted:As if the short line railroad wasn't a weird enough asset for my company I just got handed a 140 acre industrial site. About 20 worn out PCs running the usual assortment of weird building control and industrial software. Magic 8 Ball says there are lots of VMs in my future. Man what industry are you in
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May 4, 2015 19:33
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Ahdinko posted:I've been googling today on how to get a CCIE. I'm sure if/when I get it, I will continue to google things. Google is everything. The root, the cause, the solution, the answer to all. This has been my entire career as a network engineer thus far. There are three skills. - Understanding network layouts - Being able to get the information needed to do X - General troubleshooting. This is a skillset in its own.
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May 4, 2015 19:35
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Is there any reason not to use the Powershell ISE over the console 99% of the time?
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May 4, 2015 19:38
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I thankfully dont have to deal with printers all that often but my grandparents have a home office printer they wanted to help me with. I was looking online for a manual or video on replacing the part and found this brilliant man: https://www.youtube.com/watch?v=fA1Wb59Dntc  Never have I seen more enthusiasm for servicing printers. "Hold on to your seats kids, were taking a deep dive into transfer belts!" BaseballPCHiker fucked around with this message at 20:14 on May 4, 2015 |
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May 4, 2015 19:47
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Prescription Combs posted:This has been my entire career as a network engineer thus far. If you're a consultant, add the following: -Possess the people skills to convince kermudgeony gray beards, starchy government employees, and cash-strapped nonprofit marketing associates-who-are-also-the-IT-person-because-they-know-how-to-social-media that their piece of poo poo infrastructure from 1997 is a ticking time bomb
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May 4, 2015 19:48
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Tab8715 posted:Is there any reason not to use the Powershell ISE over the console 99% of the time? I think the console might be slightly faster? I dunno, I only use the ISE 
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May 4, 2015 19:54
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From a few pages back, where the powershell v3 video was posted. Can we talk about how bad this guy's tie and shirt are?
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May 4, 2015 19:59
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Tab8715 posted:Is there any reason not to use the Powershell ISE over the console 99% of the time? The console loads faster than the ISE It's a really good ISE though, for Powershell.
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May 4, 2015 20:01
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bobmarleysghost posted:From a few pages back, where the powershell v3 video was posted. Can we talk about how bad this guy's tie and shirt are? Dude invented Powershell, so he gets a pass.
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May 4, 2015 20:02
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FISHMANPET posted:Dude invented Powershell, so he gets a pass. true and I feel like criticizing fashion and/or style in this industry is just low hanging fruit, I don't do it.
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May 4, 2015 20:10
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I see nothing wrong with his shirt, but I have no sense of fashion and still dress like I'm working at babby's first real job (jeans and a polo shirt every day).
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May 4, 2015 20:16
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metavisual posted:This is so true! "That's why I get paid the big bucks" 
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May 4, 2015 20:18
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Gyshall posted:true and I feel like criticizing fashion and/or style in this industry is just low hanging fruit, I don't do it. I get that, I myself wear t-shirts and jeans at work, but still, that tie is garish. But he did invent PS, so he can dress like a clown and I'd still use it.
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May 4, 2015 20:20
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metavisual posted:So I say, not only would they be lost, but often they'd actually be WORSE off than before they looked for an answer. Knowing how to look for answers also has a lot to do with knowing what answers are usually wrong. I've posted this before, but if you stop and think about what you do when you "just Google a problem," it's way, waaaaaay more than just Googling the problem. We distill an enormous amount of information about the problem and the problem space into a tiny handful of words that in combination are very likely upon being entered into Google to result in the answer to our problem, or if not, point us in the right direction or give us some kind of clue. We just tend not to appreciate what we're doing because we distill the information almost automatically. That, along with a technical vocabulary that allows us to be far more precise than a user when it comes to posing a question to a search engine, comes with experience. It's second nature to us; that doesn't mean it's not a valuable skill.
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May 4, 2015 20:38
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Otoh, "copy error verbatim into google, click on stack exchange" is easy enough an intern can do it.
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May 4, 2015 20:42
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bobmarleysghost posted:I get that, I myself wear t-shirts and jeans at work, but still, that tie is garish. Its a very "corporate programmer from the 80's/early 90's" thing to do. My dad did the same thing except replace goofy neck ties with gaudy bolo ties.
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May 4, 2015 20:42
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Che Delilas posted:It's second nature to us; that doesn't mean it's not a valuable skill. I agree totally. It's just that other people outside of this industry don't realize that. That don't look at it as a skill, even though they've seen, in practice, that it IS.
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May 4, 2015 20:45
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