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bobmarleysghost posted:To be fair, your wording is inaccurate, esp when you know you're dealing with a layman. This isn't a layman, this a tier 3 system administrator at one of the largest multi-national banks. These are the only guys with sudo access to their servers. It's infuriating how poorly they do their job.
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Jul 2, 2015 20:50
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SIR FAT JONY IVES posted:This isn't a layman, this a tier 3 system administrator at one of the largest multi-national banks. These are the only guys with sudo access to their servers. It's infuriating how poorly they do their job.
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Jul 2, 2015 20:58
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Not to mention why the gently caress would a bank sysadmin execute a command on their servers before they understood it fully rather than just copy and pasting it and hitting enter.
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Jul 2, 2015 21:39
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You want me to copy files, like some sort of front line technician? Please.
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Jul 2, 2015 21:41
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ratbert90 posted:BeOS? Well they would probably get a lot better performance, BeOS was always lightning quick when I used it even though Pentium IIs were still high end at the time. I remember the Be fans used to love playing a half dozen videos simultaneously, which was actually a feat before the days of hardware decode acceleration and multi-GHz multi-core CPUs. Doing something useful with that performance on the other hand, that might be tricky. I think there's some crazy bastards still supporting Firefox on the Haiku fork/clone/whatever.
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Jul 2, 2015 21:49
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Demonachizer posted:Not to mention why the gently caress would a bank sysadmin execute a command on their servers before they understood it fully rather than just copy and pasting it and hitting enter. It's a dev system, so it's a complete sandbox, with no chance of data loss of any kind, but yeah, it's crazy and it's infuriating, since they have a strict timeline on the delivery, but also don't allow me to do anything on the servers unless I work through their SA, and I can only work with him via ticket notes. My other bank clients will get their guy in a webex with me and I can work with him directly, but this bank doesn't do that. I've also had him do stupid things like have him copy a file to a location, and then untar it, but I'll make a slight typo in the name of the file (usually due to Outlook auto-capitalizing the words). It goes like this: do these commands: cp /var/tmp/file.tar.gz /home/USER/ tar -xvf /home/USER/File.tar.gz and two days later I get back in the ticket: Unable to untag file, file not found: user@server:$ cp /var/tmp/file.tar.gz /home/USER/ user@server:$ tar -xvf /home/USER/File.tar.gz tar: Error opening archive: Failed to open '/home/USER/File.tar.gz' Seriously, I know I made a typo, but come on. My other favorite thing is to install this one piece of software requires making a hard link between two files, I'm not really clear why that is part of it, but for some reason this installation script does that. It's never been a problem, since it untars a package to a tmp folder, links from the installation target to the tmp folder and then, I think, removes the tmp folder, so the files in the target at left behind. I'm not sure why it hard links instead of just mv or cp, but that's what it does. Problem is you can't hardlink between two different file systems (maybe it's between to different block devices too), so on this server /tmp and /root aren't the same file systems. The admin untar to /tmp/ runs the script, and gets a very clear error "Unable to link between different filesystems". I've seen this before, and I say you just have to untar it to /var/tmp instead of /tmp and it will work. It blew his mind and he was like no, I don't understand how that is any different and refused. I had to escalate like three levels above him to get him to just run the command to copy to /var/tmp instead of /tmp . This took us weeks to get through, it was a nightmare. His problem was not that he couldn't do that, but he just didn't understand how a symlink and a hardlink were different, and refused to admit it.
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Jul 2, 2015 21:54
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Demonachizer posted:Not to mention why the gently caress would a bank sysadmin execute a command on their servers before they understood it fully rather than just copy and pasting it and hitting enter. You know the answer to this.
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Jul 2, 2015 21:58
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SIR FAT JONY IVES posted:Problem is you can't hardlink between two different file systems (maybe it's between to different block devices too), so on this server /tmp and /root aren't the same file systems. The admin untar to /tmp/ runs the script, and gets a very clear error "Unable to link between different filesystems". I've seen this before, and I say you just have to untar it to /var/tmp instead of /tmp and it will work. Filesystems. It creates another entry for a given inode, and increments the link count of that inode by 1. As long as the link count is >0, that inode is allocated.
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Jul 2, 2015 22:06
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SIR FAT JONY IVES posted:
Find out his forums account name.
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Jul 2, 2015 22:07
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Demonachizer posted:Not to mention why the gently caress would a bank sysadmin execute a command on their servers before they understood it fully rather than just copy and pasting it and hitting enter. The best part about this is that the SA is dense enough not to realise he is dealing with steps, step 1 - step 2, and just pasted the whole line. He gets a six figure salary doesn't he?
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Jul 2, 2015 22:08
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SIR FAT JONY IVES posted:This isn't a layman, this a tier 3 system administrator at one of the largest multi-national banks. These are the only guys with sudo access to their servers. It's infuriating how poorly they do their job. Those guys are deliberately loving with you. I've seen a lot of poo poo over the years, but there's no way anyone who's spent any amount of time using a Linux system could literally not understand how to copy a file or install an RPM. I'd guess they're either lazy as gently caress or overworked and burned out and they are purposely misinterpreting your instructions so they can put off actually doing any work and blame the delays on the vendor.
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Jul 2, 2015 22:42
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dennyk posted:Those guys are deliberately loving with you. I've seen a lot of poo poo over the years, but there's no way anyone who's spent any amount of time using a Linux system could literally not understand how to copy a file or install an RPM. I'd guess they're either lazy as gently caress or overworked and burned out and they are purposely misinterpreting your instructions so they can put off actually doing any work and blame the delays on the vendor.
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Jul 2, 2015 23:32
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Rhymenoserous posted:Kill him and steal his power, what little there is. Better, suggest that in order to improve his ability to think, he should partially sever both halves of his brain.
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Jul 2, 2015 23:35
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dennyk posted:Those guys are deliberately loving with you. I've seen a lot of poo poo over the years, but there's no way anyone who's spent any amount of time using a Linux system could literally not understand how to copy a file or install an RPM. I'd guess they're either lazy as gently caress or overworked and burned out and they are purposely misinterpreting your instructions so they can put off actually doing any work and blame the delays on the vendor. If it's dev, there are reasonable odds that it's a server walled off in some CAN that none of the admins touch or use, and you're dealing with some build engineer who doesn't know rpm from a hole in the ground because clearcase and Tivoli are his whole life
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Jul 3, 2015 00:17
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Maybe communicating only by ticket notes is this guy's way of hiding that he has no clue what he's doing and is completely unqualified for his position?
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Jul 3, 2015 06:56
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poo poo that doesn't piss me off: At work I put a lot of purchases on my personal credit cards, then submit expense reports at the end of the month. They never gave me a company card, my bosses have all been cool with it, Finance is cool with it. The last couple of months have been a bit crazy, as we're ramping up for the launch of a new EHR system my expense reports have been creeping higher and higher. This month's was over $8500. Yeah, that is kinda insane, and potentially a really stupid thing to be doing, I know I know. But you better believe I am leveraging the gently caress out of it. This just came today:  All of those Ebay purchases were also put on a card with 1.5% cash back. Plus I pull in about $200/mo in Amazon rewards points. Just signed up for the Amazon Store Card which gives a 5% cash back (vs 3% on the Visa) so I'll be raking in even more soon, awww yissss.
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Jul 3, 2015 14:48
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Sirotan posted:All of those Ebay purchases were also put on a card with 1.5% cash back. Plus I pull in about $200/mo in Amazon rewards points. Just signed up for the Amazon Store Card which gives a 5% cash back (vs 3% on the Visa) so I'll be raking in even more soon, awww yissss. This is a pretty sweet situation, not because you're getting so much cash back, but because your bosses and accounting department can apparently be trusted to reimburse you in a timely fashion.
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Jul 3, 2015 15:55
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Che Delilas posted:This is a pretty sweet situation, not because you're getting so much cash back, but because your bosses and accounting department can apparently be trusted to reimburse you in a timely fashion. I get my expense checks promptly and without fail, if I had doubts that they couldn't reimburse me I certainly wouldn't be doing any of this. Now I'm trying to decide if I should build a kegerator with all the cash or use it for something adult and responsible instead...
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Jul 3, 2015 16:08
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Sirotan posted:... or use it for something adult and responsible instead... Uhh, that IS the responsible adult thing.
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Jul 3, 2015 16:14
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I had an agreement at a previous job where I got reimbursed for all my work related purchasing put on my own card, then they changed their head finance guy and put a freeze on all spending until they unfucked their accounts. They saw reimbursing me as optional, and only really took action when I turned up and just started removing gear from the server room to sell to pay it off. So I'm not doing it again. Company card or nothing.
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Jul 3, 2015 16:16
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Mine is usually good about paying my expense reports, though one time they let it sit for over a month and I almost got the card froze. Since I no longer have offsite duties, I look forward to never using Concur again. I did enjoy racking up Enterprise points though. My predecessor liked to stay in hotels when he went so that would rake in points there.
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Jul 3, 2015 16:20
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Sirotan posted:Now I'm trying to decide if I should build a kegerator with all the cash or use it for something adult and responsible instead... Being a responsible adult includes maintaining balance in your life, like doing fun things because they're fun, so you don't have a nervous breakdown over the stress of nothing but work and obligation and go on a shooting rampage. You'd be doing this for everyone else's sake 
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Jul 3, 2015 18:43
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Thanks Ants posted:I had an agreement at a previous job where I got reimbursed for all my work related purchasing put on my own card, then they changed their head finance guy and put a freeze on all spending until they unfucked their accounts. They saw reimbursing me as optional, and only really took action when I turned up and just started removing gear from the server room to sell to pay it off. holy cow that's ballsy. Thought your second paragraph was going to be "So I'm looking for work again".
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Jul 3, 2015 19:02
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Running company purchases through personal cards is the bomb because holy gently caress points but I don't recommend it unless you can pay off the balance your self if they're slow or you can get whoever is responsible fired.
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Jul 3, 2015 21:45
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Manslaughter posted:holy cow that's ballsy. Thought your second paragraph was going to be "So I'm looking for work again". I did say previous job, although I left on my own terms because that sort of poo poo merely scratched the surface of what they felt was acceptable. And they paid up quite quickly when they realised that I wasn't joking about getting paid one way or the other.
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Jul 3, 2015 23:12
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As much as it points toward the old IT stereotype, I really really want a basement or some place that keeps me the gently caress away from people. I think I'm starting to lose it being sat next to everyone who thinks it's cool to constantly pitch questions like; "My computer is running a little slow, I thought I should let you know about this" "Did you hear that sound that sounded like a new E-mail? Do you know where it could be coming from?" "How do I put paper in the tray?" "Can you print off this thing for me?" For the love of god gently caress off with your inane poo poo, I've taken to unironically telling particularly annoying people to just "Google it" since they think I'm the everlasting font of knowledge for absolutely everything in life.
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Jul 3, 2015 23:58
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Buahahaha. Not pissing me off, but pissing our staff off. We hired 25 people. 10 started this week. We barely scrounged together 7 workstations. 15 start on Monday. New workstations have been ordered, but won't ship until the 21st... No idea what those people will be doing after training next week. We already had the 10 this week moving furniture, assembling desks, unpacking monitors, ect while the poor helpdesk dude scrambled to find spare systems and get them imaged. Time to buy him some scotch.
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Jul 4, 2015 02:48
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Sirotan posted:I get my expense checks promptly and without fail, if I had doubts that they couldn't reimburse me I certainly wouldn't be doing any of this. I thought the choice was a boat or trip to europe?
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Jul 4, 2015 03:51
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Super Slash posted:As much as it points toward the old IT stereotype, I really really want a basement or some place that keeps me the gently caress away from people. IT really does need a little separation, as we tend to end up as concierge or a living, walking instruction manual. People in the lab loving love doing this and falling back on their learned helplessness about computer. They will literally say "Oh I'm old I can't learn". Bitch you can do o-chem and calculus, you're basically a genius just for passing those courses, don't give me that nonsense. We were permitted to leave early on Thursday due to holiday. I'm all ready to go when my site manager gets a call from a user who wants scan to email set up. Off I loving go. Oh we should test this on this computer here. Oh wait, it can't boot right because of this bug that comes up and it's so slow either the HD is failing or the encryption is messing it up. 40 minutes just for that. There is no ticket, there never will be a ticket. Why is the one person responsible for getting people to put in tickets not doing anything of the sort and rewarding people playing Phone Battleship to see who they can rope into doing their bidding? I saw that user call me too, I ignored it. The last thing we need during a buyout and possible transfer to inhouse is people not getting credit for work because they're too lazy to call a helpdesk.
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Jul 4, 2015 05:50
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skooma512 posted:We were permitted to leave early on Thursday due to holiday. I'm all ready to go when my site manager gets a call from a user who wants scan to email set up. Of course as the hour creeps up the finance manager finds me and ropes me into her office for problems, just as I finished replacing a drum unit and toners. Basically our Direct Debit software is playing up again and she's got the provider helpdesk on the phone, essentially what we ended up doing was down grading Internet Explorer, testing software, and going all the way down to 8 (Yes that's right). Normally installs/downgrades ain't no thang but no word of a lie it taken 30 minutes for each downgrade/restart/login to carry out on this goddamn laptop, and the manager kept walking off when I needed her back for credentials. When that was all done two hours after kickout I wasn't really up for company buddy-buddy time, but I punched in a GPS route on my phone then got on my bike. Phone didn't pump any sound through my earphone and I ended up overshooting the bar, then on a main road the bike crapped out and I called for a recovery since I didn't have my tools with me. 
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Jul 4, 2015 15:21
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The core application all of our branches use found a whole new way to piss me off this week, when I found a file called UserPasswordHistory.txt in one of the folders for the management application. It is exactly as it says on the tin.  I knew the application was insecure by design*, but not that insecure!*Until a recent update, there was a hardcoded root password. With a very low number of lowercase-only characters. The management application was better and yet worse; root access was controlled by a pixel hunt.
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Jul 5, 2015 14:32
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Super Slash posted:Actually a similar thing happened yesterday (Friday), we had a company free barbeque & drinks outing lined up and got to leave an hour early. That's only for normal people - those IT geeks never go outside or interact with people, so it's not like they'll care if they have to miss the company shindig. Hell, they probably rejoice on working extra time when a 3-day weekend approaches since they love computers and all that. /sarcasm
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Jul 5, 2015 22:16
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Daylen Drazzi posted:That's only for normal people - those IT geeks never go outside or interact with people, so it's not like they'll care if they have to miss the company shindig. Hell, they probably rejoice on working extra time when a 3-day weekend approaches since they love computers and all that. You say that sarcastically, but I guarantee there are non-IT people out there who really do think that and specifically drop things on IT at the end of the day before long weekends or company-wide social things because of it.
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Jul 6, 2015 04:46
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Daylen Drazzi posted:That's only for normal people - those IT geeks never go outside or interact with people, so it's not like they'll care if they have to miss the company shindig. Hell, they probably rejoice on working extra time when a 3-day weekend approaches since they love computers and all that. This more or less sums up why I absolutely hate shows like the Big Bang Theory. I absolutely positively do get compared to that because I exhibit a professional interest in the computers "with the beeping and the error messages and things I
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Jul 6, 2015 17:50
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Don't even get me started on that loving show. It's certainly poo poo that pisses me off. On the other face of that coin you also get all the negative associations portrayed by the actors - all IT guys are sarcastic and condescending as well, don't you know?
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Jul 6, 2015 17:55
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Manslaughter posted:Don't even get me started on that loving show. It's certainly poo poo that pisses me off. On the other face of that coin you also get all the negative associations portrayed by the actors - all IT guys are sarcastic and condescending as well, don't you know? https://m.youtube.com/watch?v=tfKL6RM8hsY e: here's the full skit: https://screen.yahoo.com/nick-burns-companys-computer-guy-000000500.html The Fool fucked around with this message at 18:08 on Jul 6, 2015 |
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Jul 6, 2015 18:04
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relevant: https://www.youtube.com/watch?v=pQHX-SjgQvQ
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Jul 6, 2015 18:17
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I'm reminded of that firefight in Black Hawk Down where one of soldiers shouts "Sarge sarge! they're shooting at us!" and Sgt. Knight grimaces back "Well shoot back at them!?", except replace the Somalians with on screen notifications.
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Jul 6, 2015 19:19
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skooma512 posted:IT really does need a little separation, as we tend to end up as concierge or a living, walking instruction manual. This. The company's moving to a larger space and IT is being put out on the floor with the rest of the brokers. It's loud and open-plan. We have a "work room" for "working on servers and other infrastructure" when I've only had to touch two servers in my 1.5ish years here. If I'm still here after the move I'm just going to pick up my gear and move it into the workroom, alleging that I am always discussing passwords and security and need to be in there, so I might as well have a fully separate workstation in the workroom.
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Jul 6, 2015 19:55
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Not IT related, but still pissing me off. I woke up this morning to my A/C blower clicking because the capacitor was dying. It had been fighting all weekend to keep the heat at bay, but couldn't cool my apartment to anything below 75 degrees of Saturday and Sunday. I called the emergency maintenance line when I heard the clicking, and when I got home a few minutes ago I find a note on my door that they'll be back tomorrow to fix it. In the meantime my apartment has hit 80 degrees and will likely keep climbing until the Sun goes down in a couple hours. Since it's 84 degrees outside opening my 2 windows will do nothing for me except get the apartment even hotter. Lease is up in August and I'm getting the hell out of here - tired of my apartment turning into an icicle in winter and an oven in summer, AND costing me through the nose for electricity. I pay as much to cool my 694 sq ft apartment as my buddy does to cool his 3000 sq ft house. Of course, he actually has more than the bare minimum of insulation as required by code. Living on the second floor with no balcony and just one window in my living room and one in my bedroom sucks as far as air flow. A/C runs non-stop because most of my apartment faces south, so it gets a long-rear end Sun exposure, which further exacerbates the problem.
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Jul 6, 2015 23:14
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