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I know I mostly lament in this thread, so I thought I would share something more positive. I have been tasked with building out our new Cisco UCS environment and I have exactly zero other Cisco experience. We had an engineer help us to set up our Fabric Interconnects and a basic template and service profile. We have had it in production for a few months, but really haven't been working with the management other than me setting up a Windows template and profile on my own. Since we have another UCS system going in shortly, I decided to try and get UCS Central working, so I deployed the OVA and got the basic setup finished. I then tackled LDAP auth and got it working late yesterday afternoon and just dropped the mic and went home. I always find LDAP integration with AD from 3rd party stuff painful, and this was particularly so. But it feels so good when it works.
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# ? Jul 25, 2015 13:56 |
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# ? May 25, 2024 10:08 |
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AreWeDrunkYet posted:I get this for a retail environment or something, but wouldn't Friday night be exactly when you want to schedule changes for if your users are on a normal Monday-Friday schedule? If something goes wrong, you have 2 days to roll back or troubleshoot. I used to work for a hedge fund and we'd schedule network maintenance for Friday afternoon. Problem was all the traders would play big halo matches after work, so I couldn't take the internet and network down until they were finished. It eventually became a big issue since I"d be sitting there until 8 or 9pm waiting for them finish. I had a wife and a new baby home at the time so I'd rather be there than playing halo, and plus if I get on a later local train it'd take me two hours to get home. I talked to their director about it, and he had me setup an isolated network an internet line, for the to play on. Now, I work in an industry related to publication, and a lot of my clients are newspapers, so weekend maintenance is off limits due to the Sunday paper being the biggest seller. All my maintenance tends to be done on Monday night, which is fantastic because it doesn't screw up my weekend if it goes wrong.
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# ? Jul 25, 2015 14:12 |
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When I was doing RIS/PACS support we had a client call up on a Friday around 4pm saying his system was down and docs can't read images. Come to find out he had decided a Friday afternoon was the perfect time to install windows updates on his servers. I walked over to my boss to let her know what was going on and forgot that I hadn't muted my headset and said something along the lines of, what kind of idiot system admin installs untested windows patches on a Friday afternoon?! My boss had to calm the guy down and I got a talking to on Monday for that. But really, who installs lathes on a Friday afternoon?!
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# ? Jul 25, 2015 15:21 |
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We typically don't do changes from Friday through Sunday. We have a lab and pre-prod environments to ensure things go smoothly. If things break, or if the change is not progressing according to schedule, we roll-back the change. Issues and problems are replicated in the labs or pre-prod for troubleshooting. Generally, you should always have a tested back-out plan and avoid troubleshooting in a production environment. Of course there are exceptions for certain kinds of changes, but I've found having a formal change process with reviews and actual deployment testing in pre-prod make life so much easier.
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# ? Jul 25, 2015 15:34 |
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flosofl posted:Generally, you should always have a tested back-out plan and avoid troubleshooting in a production environment. Of course there are exceptions for certain kinds of changes, but I've found having a formal change process with reviews and actual deployment testing in pre-prod make life so much easier. One thing I love about my current job is this. Every customer has a dev and qa (some have a uat) environment so every upgrade and change is tested in three environments before going to production. This causes a funny issue when there's an update that comes out during this cycle, we have to either start over or push an old version to prod.
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# ? Jul 25, 2015 16:22 |
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AreWeDrunkYet posted:I get this for a retail environment or something, but wouldn't Friday night be exactly when you want to schedule changes for if your users are on a normal Monday-Friday schedule? If something goes wrong, you have 2 days to roll back or troubleshoot. gently caress that, I'm going to enjoy a social life on Friday nights and make whatever changes I have to during business hours.
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# ? Jul 25, 2015 17:22 |
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AreWeDrunkYet posted:I get this for a retail environment or something, but wouldn't Friday night be exactly when you want to schedule changes for if your users are on a normal Monday-Friday schedule? If something goes wrong, you have 2 days to roll back or troubleshoot.
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# ? Jul 25, 2015 20:53 |
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For 24/7 clients regular updates go Monday through Thursday night because if something really unexpected happens with third party stuff we have time to revert or at least punt a few hours until support is available. gently caress trying to find 'that one guy' on Sunday afternoon.
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# ? Jul 25, 2015 22:33 |
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CLAM DOWN posted:gently caress that, I'm going to enjoy a social life on Friday nights and make whatever changes I have to during business hours. Friends can wait. Servers, storage and networking cannot.
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# ? Jul 25, 2015 23:48 |
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The thing I don't like about Friday night deployments besides having to work on a loving Friday night is that you wake up Monday morning and everyone is complaining and asking why XYZ isn't working right. Not the way I want to start my week.
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# ? Jul 26, 2015 16:16 |
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AreWeDrunkYet posted:I get this for a retail environment or something, but wouldn't Friday night be exactly when you want to schedule changes for if your users are on a normal Monday-Friday schedule? If something goes wrong, you have 2 days to roll back or troubleshoot. I have learnt this from my years in IT. Changes on Sunday, or out of hours in the weekdays. Put yourself in this completely hypothetical situtation that totally did not happen to me: When it gets to Friday at 5:30pm, and instead of you skipping home to go down the pub, you're staying till 8PM to sort out that new firewall. But no problem because you'll miss the traffic and commuters and be in the pub for 9 so its still ok, right? Until it doesn't work, and you're putting the old firewall back in at 2am because you're sick of looking at the new firewall not working and cant figure it out and you want to go the gently caress home. Oh and the tube stops running at like 1am so you have to get a cab from Central London to 50 miles away in the Home Counties (costs about £200) And then you go back in on saturday morning to sort out the issues you created when you put in the old firewall and didn't cable it right because you were sleepy as hell. I was young and naive once. Now I do my changes on a day where I'm going to be in on the next day anyway. This way when it all goes tits up, the next morning you're sitting at your desk ready to fix it anyway, instead of wasting your weekend in the office. Also if you do happen to be up until the silly hours fixing a thing, you can email your manager at 3am and say "gently caress this It works now but I'm going to sleep for a bit, I'll be in at midday" so its like free time off work mayodreams posted:I know I mostly lament in this thread, so I thought I would share something more positive. Well done, I setup UCS for the first time a few months ago. I've been a Cisco man for 7-8 years (although never in the server world, normally routers/switches) and I really struggled. It seems really cool and powerful but some shits just in the most unintuitive places in UCS manager. I got this shiny UCS director license sitting here though that I really need to get round to putting in. Ahdinko fucked around with this message at 15:28 on Jul 27, 2015 |
# ? Jul 27, 2015 15:09 |
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Anyone else having mail flow failures in O365? Both my inbound and outbound messages are failing due to a transport agent rule.code:
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# ? Jul 27, 2015 17:40 |
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mayodreams posted:Anyone else having mail flow failures in O365? Both my inbound and outbound messages are failing due to a transport agent rule. I can't comment on what the mail guys are seeing, but I can confirm that neither Outlook desktop client or the Outlook web client show any new email since around 10:30 AM CDT. I have email that *is* showing up in the my "sent" folder, but nothing has shown up when I sent tests to two of my external accounts. So it looks like the server accepted the messages, but they haven't moved past the server. I've not received any error messages as a client.
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# ? Jul 27, 2015 17:48 |
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flosofl posted:I can't comment on what the mail guys are seeing, but I can confirm that neither Outlook desktop client or the Outlook web client show any new email since around 10:30 AM CDT. I have email that *is* showing up in the my "sent" folder, but nothing has shown up when I sent tests to two of my external accounts. So it looks like the server accepted the messages, but they haven't moved past the server. Yeah that is about the same time as us. EDIT: MS just issued Incident EX28346 quote:Current Status: Engineers have determined that the degraded portion of infrastructure is experiencing higher-than-normal CPU usage. The investigation is currently focused on isolating the processes that are consuming excessive resources so that corrective action can be taken. mayodreams fucked around with this message at 18:07 on Jul 27, 2015 |
# ? Jul 27, 2015 17:49 |
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My O365 account is running fine, no issues. I don't manage it though. Anecdote time. At my last job, the guy they hired to do IT for some reason decided he wanted to migrate us all the our own in house Exchange server. We had Google Apps, and had just transitioned to O365, so there was no reason to do this. Even stranger was that were a child office controlled by an out of the country main office in Israel, and they handled all the IT. All this guy was supposed to do was deal with peoples laptop and do basic helpdesk support, But instead he sets up a demo Windows AD server, and starts messing around with Exchange, and trying to convince the NJ office managers that we need in house mail. First off, we didn't control DNS, so there's no way to even do this, and second of all, the Israeli office already had a domain, we just weren't on it. They wanted us to start transitioning our computers to their domain, and he was supposed to be doing that. Instead he configures an Exchange server on his own, and then asks me for help to point out mail at it so we can test it. I just look at him with and ask him how's he's planning on setting up the MX records, with out access to our DNS or register. He doesn't know what any of that is. I just laugh and walk out of his office. Then later he asks me for help moving all the PCs in the office to the domain, since he's spent all day trying to get his on the domain. I notice that he's running Windows 7 Home, and can't figure out why here's no add to domain button.
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# ? Jul 27, 2015 18:12 |
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SIR FAT JONY IVES posted:Then later he asks me for help moving all the PCs in the office to the domain, since he's spent all day trying to get his on the domain. I notice that he's running Windows 7 Home, and can't figure out why here's no add to domain button. Who let him bring his own laptop to work?
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# ? Jul 27, 2015 19:06 |
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bobmarleysghost posted:Who let him bring his own laptop to work? He's in IT, he'll do whatever he wants!
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# ? Jul 27, 2015 19:23 |
This should be fun: http://arstechnica.com/security/2015/07/950-million-android-phones-can-be-hijacked-by-malicious-text-messages/
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# ? Jul 27, 2015 19:36 |
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rafikki posted:This should be fun: Yawn. Another day, another exploit. It'll never end.
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# ? Jul 27, 2015 19:38 |
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What are people using for on prem hosted file transfers with 3rd parties? We've got clients using FTP/SFTP for data exchange with their clients/vendors which is goddamn support nightmare, but they also don't want to move to THE CLOUD, so my standard recommendation of "just use sharefile you idiots" won't seem to work. I looked at the WSFTP web transfer stuff, but it's stupid expensive for what it is.
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# ? Jul 27, 2015 19:39 |
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Not sure if it meets your requirements, but ShareFile does have the option to use your own storage. Everything else exists in the cloud, but the data itself can be kept on site.
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# ? Jul 27, 2015 19:44 |
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I'm kind of excited. I'm up to from the school I'm at, with a ~30% raise. However, my director wants to talk to me (The new place called for work references), so he might be going to try to give me a raise. It to be wanted.
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# ? Jul 27, 2015 19:48 |
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bobmarleysghost posted:Who let him bring his own laptop to work? They only bought us Dell Laptops with Windows Home. For a long time, they didn't have a domain, so it didn't really matter, I guess, but once they started to wan to push us to a domain it because a big issue.
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# ? Jul 27, 2015 20:07 |
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Internet Explorer posted:Not sure if it meets your requirements, but ShareFile does have the option to use your own storage. Everything else exists in the cloud, but the data itself can be kept on site. Yeah, I talked to them about that, for a service provider that's geared towards 500+ user installs per tenant, which is probably overkill for this scenario.
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# ? Jul 27, 2015 20:23 |
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We have Sharefile and we also have Box. I haven't been able to figure out why we have both.
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# ? Jul 27, 2015 20:26 |
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So Microsoft needs to stop shutting down Office 365 with lovely patches. The damage today was no mail in or out from 9:30am till around 1pm. Messages from that period took about 3-4 hours to come in after that, so we got a flood towards the end of the day. hosed meetings the worst.
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# ? Jul 28, 2015 00:23 |
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so +1 for on prem email i guess. Including scheduled downtime, I think we've had about 2 hours of email being unavailable during the past year.
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# ? Jul 28, 2015 00:45 |
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If ultimate reliability is your thing then I think two datacenters in diverse locations, multiple different connectivity providers, Exchange clusters run by a team of MCSEs and the ability to have maintenance windows when it suits the business is always going to win out over Exchange Online. But that's all hella expensive. Moving email to the cloud is a business decision, if you wouldn't otherwise need a huge team of staff and all the infrastructure that you have dedicated to email then it probably makes sense to balance the savings with the increased downtime (although up until a month ago I couldn't have told you the last time Office 365 had a major issue). You could even throw something like Mimecast into the mix with the automatic failover of inboxes that it can support and come out ahead.
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# ? Jul 28, 2015 00:55 |
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We're looking at O365 because our Exchange server is 2003 and bossman wants to move to hosted instead of on-prem. The past couple weeks seem spotty for O365. The other alternative is Google, which he's apprehensive about for whatever reason.
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# ? Jul 28, 2015 01:35 |
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adorai posted:so +1 for on prem email i guess. Including scheduled downtime, I think we've had about 2 hours of email being unavailable during the past year. Another grand case of businesses shooting themselves in the foot long term to save a little bit now. Glad we're not selling this poo poo platform to people.
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# ? Jul 28, 2015 01:44 |
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go3 posted:Another grand case of businesses shooting themselves in the foot long term to save a little bit now. Glad we're not selling this poo poo platform to people. How serious an e-mail outage is depends on the business. For some it can mean a serious loss of productivity that can be measured in dollars cost. For others it's mostly an inconvenience. If the money saved is more than the money lost during downtime then it makes perfect sense. I work from a 30 person company that uses O365. We could run our own email (we're a consulting company, we certainly have the ability) but taking a consultant off of billable work for even a few days a year to deal with email issues would cost more than the subscription costs for the year, and that's not accounting for costs of equipment and software to run it. On the other hand I worked at a place that threw literally millions into email infrastructure and did a worse job of keeping it up than O365, despite having a dedicated team of six managing it. There's not perfect solution so usually the cheaper easier one wins.
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# ? Jul 28, 2015 02:18 |
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CloFan posted:We're looking at O365 because our Exchange server is 2003 and bossman wants to move to hosted instead of on-prem. The past couple weeks seem spotty for O365. The other alternative is Google, which he's apprehensive about for whatever reason. We have had nearly zero downtime with apptix.net and appriver both. Office 365 is really cheap for nonprofit and education though.
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# ? Jul 28, 2015 02:52 |
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CloFan posted:The other alternative is Google, which he's apprehensive about for whatever reason. You'll pry my Outlook from my cold dead hands! I'm a little perplexed too but for whatever reason, that's the biggest reason that keeps people from *Gmail. *-From a Small-Medium Business Perspective Gucci Loafers fucked around with this message at 03:09 on Jul 28, 2015 |
# ? Jul 28, 2015 02:53 |
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I really can't complain because the amount of work I do to manage O365 is a fraction of what on prem would be. It is just annoying that we had a full year of no issues and everything is making GBS threads the bed right now. I really hope that the Windows 10 rollout doesn't cause issues Wednesday.
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# ? Jul 28, 2015 02:59 |
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lampey posted:We have had nearly zero downtime with apptix.net and appriver both. Office 365 is really cheap for nonprofit and education though. I realize that this isn't a good statistical model for future failure, but they never did really own it.
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# ? Jul 28, 2015 03:10 |
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Thanks Ants posted:If ultimate reliability is your thing then I think two datacenters in diverse locations, multiple different connectivity providers, Exchange clusters run by a team of MCSEs and the ability to have maintenance windows when it suits the business is always going to win out over Exchange Online. But that's all hella expensive.
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# ? Jul 28, 2015 03:14 |
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go3 posted:Another grand case of businesses shooting themselves in the foot long term to save a little bit now. Glad we're not selling this poo poo platform to people. Hosted Exchange is a perfectly reasonable move. The features of O365 are pretty nice, too. MS just can't keep the loving thing up, which is a pretty big problem.
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# ? Jul 28, 2015 05:23 |
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I'm going to tell pre-sales that we need to implement an intelligence test for customers before we sell them on any design that utilizes routing beyond a collapsed core with a static default route.
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# ? Jul 28, 2015 05:29 |
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I think you guys are blowing it out of proportion. We probably have dozens of people here on O365 and yet only two post. Hell, we have 50+ clients on it and only two were affected. I'm still on the side that it's a quality service with extremely limited issues. What you see here are more people's gripes with it than its success. But maybe I drank the juju sauce.... who knows.
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# ? Jul 28, 2015 05:34 |
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# ? May 25, 2024 10:08 |
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psydude posted:a collapsed core I don't know what this means.
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# ? Jul 28, 2015 05:36 |