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 in a month! My Cousin who works for a company out on the East Coast has a job starting late next month.- 5 minute commute? Check - East Coast wages in Idaho? Check - Full family benefits? Check - 4 weeks of vacation time to start? Check - In the field I love to work in? Check - BBQ's every Wednesday AND I get to be the chef? Check Heeeeck ya!
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Jul 29, 2015 23:36
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flosofl posted:(although there is something to be said for be able to craft a good search query to eliminate chaff) People (especially IT people who undervalue their own skills) should stop thinking of it as "just Googling" and start thinking of it as "research." Researching is a real skill; just because we have a powerful tool (google) to help us out does not invalidate that. We still have to know what we're looking for, and we still do a ton of information gathering and categorization before we use the tool (even if, for many of us, this step happens nearly automatically), and we still sift through the information that we receive once we execute a search. Yeah, some of the time you can google the error message (if there is an error message). But we still have to sift through the results and determine which are possibilities and which can be dismissed outright. Writing that out, it still doesn't sound like much. But I'm so comfortable with this medium, and it's clearly something that most people, even some people working in this field, are not able to do.
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Jul 29, 2015 23:39
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Easy example: You Google the error message. The first result is on the HP support forums The next result is on spiceworks The third result is on superuser Which site is most likely to be useful?
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Jul 29, 2015 23:45
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Dr. Arbitrary posted:Easy example: That depends entirely on the context of the error. I've had brilliant luck with HP's forums when I was struggling with handling a Storageworks X9720 through the CMD, but if I was researching some SCCM error I'd probably go right to superUser. (edit: I mean "click the SuperUser link on the Google results page")
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Jul 30, 2015 00:12
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gently caress all companies who palm off their actual knowledgebase-building work to "the community". You know what the issues are, loving write them up properly and install a decent search interface instead of pointing your "support" link at a registration-unnecessary forum where everyone after the OP falls into one of these groups: - E-peen++ chasers who want to get points by proposing lovely non-solutions to the OP's issue. "To reconstruct a failed RAID array, you should go into the BIOS and set "Enable RAID" to Off. Please up vote this post if it helped!" - "me too" - Gentlemen from the Indian subcontinent who either post a completely different problem, or write sth like "Can anyone help me with a burst capacitor plz email xxx@gmail.com thsnks Ramesh" I don't make purchasing decisions at my current gig, but when I am in such a spot I'll be making "availability of support literature" a major factor.
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Jul 30, 2015 00:20
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The most important feature of any software is what happens when it doesn't work.
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Jul 30, 2015 00:25
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go3 posted:The most important feature of any software is what happens when it doesn't work. I've always been alert for the shockwave and mushroom cloud.
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Jul 30, 2015 00:44
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I really wish the NOC manager would leave his stormtroopers armor voice changer off and decide not to speak 100% of the time through it. Cause all I keep hearing is *faux static garbled voice* krssssssshk-blip Edit: Guy is absolutely obsessed with starwars. Like carry around "custom" lightsabers, member of every fangroup, has a comment for any possible reason and is a STDH grognard. Why don't you know he has a 2000HP Evo, has a girlfriend AND a mistress. Unfortunately, he knows his poo poo and honestly very helpful and competent. QuiteEasilyDone fucked around with this message at 00:58 on Jul 30, 2015 |
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Jul 30, 2015 00:46
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ratbert90 posted:
Congratulations on the , condolences on it not being out of Idaho.
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Jul 30, 2015 02:07
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QuiteEasilyDone posted:I really wish the NOC manager would leave his stormtroopers armor voice changer off and decide not to speak 100% of the time through it. Cause all I keep hearing is *faux static garbled voice* krssssssshk-blip He comes to work dressed as a stormtrooper? 
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Jul 30, 2015 02:52
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Tell me he works for Carbonite
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Jul 30, 2015 02:59
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Volmarias posted:He comes to work dressed as a stormtrooper? No, he has the voice changer that adds stupid radio noise to everything he says. He doesn't have stormtrooper armor yet, but he put up a go fund me around the office to pay for it. Apparently he raised enough funds to buy it. No, he comes into work dressed as a jedi sometimes though.
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Jul 30, 2015 03:02
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Tab8715 posted:Do tell. Remind me in a year. I've got a long list of disasters and gently caress ups that you wouldn't believe possible from there. I still got friends there though so I don't want to screw them.
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Jul 30, 2015 05:29
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22 Eargesplitten posted:Congratulations on the Thanks! My entire family is here so its not a bad thing to me. 
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Jul 30, 2015 06:32
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QuiteEasilyDone posted:I really wish the NOC manager would leave his stormtroopers armor voice changer off and decide not to speak 100% of the time through it. Cause all I keep hearing is *faux static garbled voice* krssssssshk-blip I am not wild about passive aggressive, but the only appropriate response to being spoken to through a voice changer is to look through the person. If you speak to me through a voice changer, you aren't there.
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Jul 30, 2015 09:04
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ConfusedUs posted:Tell me he works for Carbonite Perfect. Edit - Can someone explain the difference between using ADFS for O365 authentication and dirsync (or whatever dirsync is called now). Swink fucked around with this message at 12:46 on Jul 30, 2015 |
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Jul 30, 2015 12:18
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They fired my temp. Hallelujah.  Of course this now means I might have to be taking calls while I'm sitting on a beach on my day off tomorrow (my birthday) but I'm not even mad.
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Jul 30, 2015 13:35
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ADFS processes authentication on your domain controllers (but still needs you to sync directories). Password sync keeps the hashes in sync between AD and O365. If part of the reason to move to O365 is so that you can carry on working if your servers get flattened then don't use ADFS.
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Jul 30, 2015 13:36
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I finally carve some time out to talk to EMC support on an issue we've been having, and of course their chat is down. 
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Jul 30, 2015 14:37
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Weatherman posted:gently caress all companies who palm off their actual knowledgebase-building work to "the community". You know what the issues are, loving write them up properly and install a decent search interface instead of pointing your "support" link at a registration-unnecessary forum where everyone after the OP falls into one of these groups: Or the ubiquitous "Have you tried booting in safe mode, then failing that formatting and reinstalling windows? If this was helpful please do the needful and upvote". For literally every single problem.
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Jul 30, 2015 15:53
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I swear some of our clients have no problem spending thousands of dollars on support and dozens of man hours, but telling them to get rid of their ancient Windows ce computers is an impossible task.
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Jul 30, 2015 17:03
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Sirotan posted:They fired my temp. Hallelujah. Going to be hard to take calls when you're swimming in the ocean pretending not to be a seal
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Jul 30, 2015 17:16
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Have a question for the network goons out there. My father has a block and he is retiring soon and as such he wants his co-workers to be jealous and view his blog at work. However the internal firewall keeps coming up with: "Error: Unknown Content" He works for the VA, and I am not sure what to do about this. The domain is a actual regular URL and is registered through go-daddy. Is there a DNS entry or something I need to add for him? Thanks!
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Jul 30, 2015 18:26
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ratbert90 posted:Have a question for the network goons out there.
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Jul 30, 2015 18:28
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anthonypants posted:You're sure it's not a content filter blocking it? Well it's unknown content. There's just pictures of his trips and some random blog posts, no swearing, political or religious stuff. 
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Jul 30, 2015 18:29
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ratbert90 posted:Have a question for the network goons out there. I know the Air Force uses Blue Coat for content filtering and it won't let you get to a site that hasn't been categorized. I don't know what the VA uses but if you find out you may just need to submit the site for categorization. I have no idea how long that takes.
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Jul 30, 2015 19:00
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Fellatio del Toro posted:I know the Air Force uses Blue Coat for content filtering and it won't let you get to a site that hasn't been categorized. I don't know what the VA uses but if you find out you may just need to submit the site for categorization. I have no idea how long that takes. Thanks! I was thinking it may be something like that. The error is so nondescript with absolutely no help as to how to fix it, I wasn't sure where to start.
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Jul 30, 2015 19:22
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ratbert90 posted:Well it's unknown content. There's just pictures of his trips and some random blog posts, no swearing, political or religious stuff. I think there are some filters that block all of a domain's content, like all .blogspot.com url's or something like that. Is he using a custom url to link to it or is it an entirely different site altogether, with no relation to any common blog sites?
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Jul 30, 2015 19:25
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Luna Was Here posted:I think there are some filters that block all of a domain's content, like all .blogspot.com url's or something like that. Is he using a custom url to link to it or is it an entirely different site altogether, with no relation to any common blog sites? Yeah, I bought him a custom domain for Christmas, so it's his own unique URL, not a sub domain.  I did that specifically to avoid this issue as well. 
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Jul 30, 2015 19:28
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Something pissing me off: I have nothing pissing me off. IT's not a feeling I am used to. I am, as y'all would say, in a pod. all my coworkers are good at their job, and very smart. My managers are both as smart as my coworkers, if not smarter. Same for my director. My VP is actually sharp as a tack, but not so much in IT management, but programming/development. my office is technically a "remote" office, but we have an actual office in downtown dallas, right in front of a DART stop. Oh, and I got a nice pay bump.
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Jul 30, 2015 20:55
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Luna Was Here posted:I think there are some filters that block all of a domain's content, like all .blogspot.com url's or something like that. Is he using a custom url to link to it or is it an entirely different site altogether, with no relation to any common blog sites? Usually it will show Blocked. Category: Blogs depending on the web filter. Uncategorized is usually when the web filter company hasn't updated it's filters with new sites its robot have crawled. Some of them will go out and specifically check uncategorized sites if there are enough blocks to the domain happening if the filter checks against a subscription database. You can also fast-track it by requesting categorization or re-categorization if needed. Someone above mentioned Blue Coat will do this, and I know you can request this from Fortinet and OpenDNS as well.
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Jul 30, 2015 21:01
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QuiteEasilyDone posted:I really wish the NOC manager would leave his stormtroopers armor voice changer off and decide not to speak 100% of the time through it. Cause all I keep hearing is *faux static garbled voice* krssssssshk-blip Convince an intern to come in dressed up like a Sith Lord. Please post the results ITT.
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Jul 31, 2015 00:06
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nitrogen posted:How fuckin old are you? IT'll be nice to have someone else old as hell on here.  I'm 29. I was working for a Telecom/ISP several years ago as an Application Administrator for a bunch of "Applications" that ran on very old variety of SUN-SPARC/HP-UX/AIX/OpenVMS/<$OtherOS> and collected traffic utilization from Electronic Switching Systems(ESS). This data was then used by Network Engineers to load-balance the network. If they didn't get the data they'll be running blind. The whole network could overload and it would be next to impossible to correct until the demand subsided. One day, our reports stopped generating. It's not a big deal, my job and it happens all the time. Sometimes the switches will send garbage data, with parsing process running sequentially it'll get stuck or complete halfway. When this happens you need figure out which switch it is, clean up the database and make a few phone calls. I look, I can't find anything, ask my tech leads, they can't find anything. Network Engineering isn't upset, which is understandable but eventually they escalate. An outage is called, development is on the bridge and they're our escalation path. Dev, as usual doesn't offer any help and tells us that it must be garbage data from some switch despite us showing them numerous logs that everything is functioning as intended. After a day, it's not fixed Network Engineer is pissed and supposedly someone from development went behind our backs and directly told the management of Network Engineering we're incompetent. The outage bridge explodes, my management and people get very upset. A day or two later, I'm working on other things trying to avoid the existing cluster gently caress when another Application's Admin I've never heard of messages me that I'm the downstream. We talk, I tell him we're not downstream, he insists, I talk to my leads, they've never heard of it either, I look through old documentation and I can't find anything. I tell him again, he persists and I'm starting to wonder what did I do in a previous life to deserve this but for the hell of it I start skimming through a myriad of 50+ cronjobs that manage all incoming/outgoing data. Eventually, I find one with his application mentioned and this weird UUCP thing. I can't remember what we changed not even a minute later after I hit write-quit in putty I hear one a co-worker who's idling the outage bridge go "Wait... What do you mean everything just started working?" jaegerx posted:Remind me in a year. I've got a long list of disasters and gently caress ups that you wouldn't believe possible from there. I still got friends there though so I don't want to screw them. Cockteasery! Understandable, I'll put my AS/400 Story if anyone wants to remind a year or two. Gucci Loafers fucked around with this message at 02:14 on Jul 31, 2015 |
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Jul 31, 2015 01:44
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That moment you go to unrack some servers and realize that because of critical devices above and below, and the way the PDUs are mounted in the rack that, well, I guess that's just where we store those G7s now. (This could have gone in any of the 42 threads we have about IT life, I suppose.) MC Fruit Stripe fucked around with this message at 08:21 on Jul 31, 2015 |
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Jul 31, 2015 08:16
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I have to find the latest version of a quickbooks file we have, for a company we split from years ago, that nobody knows anything about. It should be on a backup tape spanning anywhere in the last 5 years. Nobody knows where the file was located when it was current data, so even if I find the right tape, I have no idea where the file will be. If it's the right tape.
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Jul 31, 2015 13:42
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Just spend a week loving around and be "welp, couldn't find it".
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Jul 31, 2015 13:56
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A good amount of my restore requests go down that way.
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Jul 31, 2015 13:58
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Jesus gently caress, I hate static routing. Spend 10 goddamned minutes learning some basic poo poo about routing protocols and stop spiderwebbing your loving networks with static routes.
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Jul 31, 2015 16:32
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Ursine Asylum posted:I feel like Tier 2 is where bad IT goes to die at most companies. Tier 1 is either bright-eyed bushy tailed PFYs who go above and beyond until they realize they're getting horribly underpaid for their job description and bail; Tier 3 is where those PFYs end up in 5 years (although usually coming in from other companies, because god forbid you pay someone more to do what they're already unofficially doing from inside the company). Tier 2 are the Tier 1s who sort of realized they're really not cut out for IT, but didn't want to bother finding another career path and landed in T2 on seniority alone. I'm at T2, (like a legit t2, not this "t1 is actually a CS switchboard) and I don't quite feel that way. I have the capability probably to go beyond t3 but honestly, I just want the tools T3 has but not have to take phone calls anymore. Customers make my brain hurt almost as much as people who escalate poo poo to me. At least there's accountability where I work tho.
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Jul 31, 2015 16:42
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Speaking of tier 2. One of mine is about to escalate a ticket for an issue that they wrote the how to for.
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Jul 31, 2015 16:45
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