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Internet Explorer posted:Worst part of IT right here. I know it was always bad but I feel like it got a lot worse after the economy downturn. Fire all your decent support and engineers and just waste the customers time until they go away. Unfortunately, all these years later its still crap. I did feel lucky at my last job to have a really good VAR (Trace3's Denver team, happy to give them props) and a great relationship between our executives and them. We spent a decent amount of money through them annually, but still chump change I'm sure compared to any Fortune 500 company's IT spend. And yet they were willing to go to great lengths to ensure we had what we needed. As one example, we bought a new core router to replace an aging piece of poo poo that was gonna die due to the 512k BGP routes thing last fall. We tried cutting over to it a couple times and kept having weird failures that we could not diagnose. It was a totally different brand and OS, and while we thought we had ported the config 1:1, obviously something was missed. After burning like a billion hours of our network engineer's time talking to Juniper support trying to figure out the issue--only to have them keep closing tickets saying "lol pay us for a professional services engagement or GTFO"--we reached out to the VAR for help. They hooked us up with a JNCIE at no charge to us and he fixed the issue in like an hour. It was amazing.
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# ? Aug 15, 2015 00:36 |
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# ? May 13, 2024 00:33 |
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Anybody ever worked at NCR before?
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# ? Aug 15, 2015 02:25 |
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Race Realists posted:Anybody ever worked at NCR before? No, but one my coworkers has for nearly a decade. What's up?
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# ? Aug 15, 2015 02:55 |
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KS posted:None of that should be happening. Race Realists posted:Anybody ever worked at NCR before?
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# ? Aug 15, 2015 03:08 |
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Methanar posted:
With all you've set up, you should be really proud of yourself. There's a lot of people working in IT who have been doing it for years and will never come close to accomplishing what you've done. Good job!
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# ? Aug 15, 2015 04:13 |
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Dr. Arbitrary posted:With all you've set up, you should be really proud of yourself. There's a lot of people working in IT who have been doing it for years and will never come close to accomplishing what you've done. Small business IT is really great to work in for learning, enterprise is great for pay, security, and work/life balance.
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# ? Aug 15, 2015 04:24 |
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adorai posted:Small business IT is really great to work in for learning, enterprise is great for pay, security, and work/life balance. Yep. It's pretty much the ideal career arc. Start out as a generalist in a small business learning the ropes and tricks, and then over the years eventually find yourself in a 20,000+ employee company as a highly paid specialist.
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# ? Aug 15, 2015 04:43 |
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Race Realists posted:Anybody ever worked at NCR before? POS systems are almost as bad as printers, and the experience is less applicable cross-roles (I think, I could be wrong). If it's your first IT job, maybe. Get in, study on your offtime, get out in 6 months to a year. I knew people at my company that worked as field techs for 10+ years. You don't want to be making $15/hr for 10 years.
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# ? Aug 15, 2015 05:03 |
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crunk dork posted:I jumped from one MSP to another after about 5 months and I'm not a fan either, I thought it was the one specific company I was working with but now I realize it's just the nature of the work I don't like. Out of curiosity, what don't you like about it? The success of the business relies on squeezing the most work out of the fewest employees. The work has to be par or better to reduce future work, so quality work must be completed in very short amounts of time, while also dealing with the fluff crap that continually crops up everywhere. It's like Arcade IT, fast paced and trying to get the highest score before your lives run out and the clients leave. Even when done extremely well with an awesome team, burnout sets in quickly and the payout isn't anywhere near internal IT.
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# ? Aug 15, 2015 05:30 |
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The MSP I interviewed at back in 2008 had employees using CRT monitors under awful fluorescent lighting. I cared so little about that job offer that I actually forgot to call the HR guy back.
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# ? Aug 15, 2015 05:32 |
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If you want to know about the quality of an organization, ask if you can use their facilities quickly. That should give you a rather good inside look at the organization and its potential quirks. If they're solely under the purview of the company you're working for, a shitshow often belongs to a shitshow company.
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# ? Aug 15, 2015 06:49 |
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QuiteEasilyDone posted:If you want to know about the quality of an organization, ask if you can use their facilities quickly. That should give you a rather good inside look at the organization and its potential quirks. I agree with this. Do they have paper towels or is it all hand dryers? How does the toilet paper feel? Remember, five years from now when you hate your life but you can't quit, and your only solace is getting paid to take a dump at work, will this be the bathroom you want to do it in?
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# ? Aug 15, 2015 06:57 |
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My previous employer had private bathrooms (no stalls), but the TP came in squares like a paper towel dispenser, not on rolls. Current place has stalls and 2-ply. Honestly a hard decision to make.
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# ? Aug 15, 2015 07:23 |
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Tab8715 posted:No, but one my coworkers has for nearly a decade. What's up? Just curious. in other news http://adcap.applytojob.com/apply/0...ZHUf7nT66wAltgA quote:Entry Level Cisco Engineer sounds WAY too loving good to be true. BornAPoorBlkChild fucked around with this message at 08:24 on Aug 15, 2015 |
# ? Aug 15, 2015 08:20 |
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accidental double post
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# ? Aug 15, 2015 08:23 |
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crunk dork posted:I jumped from one MSP to another after about 5 months and I'm not a fan either, I thought it was the one specific company I was working with but now I realize it's just the nature of the work I don't like. Out of curiosity, what don't you like about it? I'm going to answer this as well since I'm about 18 months into an MSP position. For me the biggest issue I have is that I seem to be surrounded by a sea of incompetence - the people we have generating sales don't know what they are selling so I have to try and un-gently caress things once it's already been signed off and passed over. There is no real desire to do a good job, just to do the job that was quoted for to the letter and then get out and move onto the next one - so a sale of some wireless access points will involve getting them configured and on the network, but nobody will have discussed using RADIUS to auth them, or getting a valid certificate for that to happen, or time to work with their existing in-house IT to get a server set up to handle the auth requests etc. I just feel like the business almost forces bad work to happen. I came from an internal environment where projects could take as long as I scoped them to take as long as I could justify it, and I could actually do something until I considered it a finished, high quality job. I don't know if my issues are just with my employer or whether it's more widespread, but the threads on here suggest that it's at least not uncommon. I also don't feel comfortable with some of our pricing but I think that just comes from being new to the whole idea of being a service provider. Thanks Ants fucked around with this message at 11:49 on Aug 15, 2015 |
# ? Aug 15, 2015 11:44 |
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Race Realists posted:Anybody ever worked at NCR before? e: Oh you kinda already mentioned this, sorry, I shouldn't go top to bottom and reply halfway down...
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# ? Aug 15, 2015 13:06 |
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adorai posted:I will admit that there is a very steep learning curve on Cisco UC. However, the community and public documentation is amazing compared to basically every other phone system except asterisk. We acquired the assets and liabilities of a failed institution from the FDIC, and they used shoretel, and finding real documentation without going through (read: paying) a partner was impossible. Is asterisk still garbage?
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# ? Aug 15, 2015 13:09 |
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Worked in an MSP+Cheap Webhost for 8 years and nothing could make me go back. I think that kind of job is good to start out with though, I wouldn't have gone from phone support monkey to sysadmin without it. SIR FAT JONY IVES posted:Is asterisk still garbage? I found FreePBX to be quite good, made managing voicemail,IVR,all that garbage really easy without having to edit asterisk files myself.
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# ? Aug 15, 2015 13:17 |
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Race Realists posted:Anybody ever worked at NCR before? I helped them capture Hoover Dam once. Caesar was pissed.
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# ? Aug 15, 2015 13:24 |
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theperminator posted:Worked in an MSP+Cheap Webhost for 8 years and nothing could make me go back. Cool. I'm actually one of the first dCAPs (from before they started expiring after a couple years), and I worked in asterisk a ton before I changed jobs two years ago. I always felt kind of sad for clients we set it up for, since I knew it wouldn't work well. We did Switchvox and Thirdlane (php based asterisk front end) as well, but a lot of barebones asterisk systems. If I have a few drinks I can talk about them and how much I hated my life.
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# ? Aug 15, 2015 20:12 |
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So the laptop that work provided me is big as hell and a pain in the rear end to carry around. It looks like the netbook market is almost nonexistent now thanks to tablets, but does anyone have any suggestions for a small lightweight laptop that still packs a decent punch?
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# ? Aug 15, 2015 21:59 |
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Judge Schnoopy posted:The success of the business relies on squeezing the most work out of the fewest employees. The work has to be par or better to reduce future work, so quality work must be completed in very short amounts of time, while also dealing with the fluff crap that continually crops up everywhere. It really depends. If you're delivering an in demand, specialized service with high margins, you don't really get that sweatshop atmosphere. And they'll tend to take care you more, since they realize it's only because of the hassle of creating an S-Corp or LLC and filing quarterly taxes you aren't competing as an independent contractor/consultant. Race Realists posted:in other news As I was reading that, I kept thinking "OK, what's the catch here?" Plus with all the breathless histrionics added in, it really comes off like a Cutco/Vector pitch. Proteus Jones fucked around with this message at 22:32 on Aug 15, 2015 |
# ? Aug 15, 2015 22:27 |
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crunk dork posted:So the laptop that work provided me is big as hell and a pain in the rear end to carry around. It looks like the netbook market is almost nonexistent now thanks to tablets, but does anyone have any suggestions for a small lightweight laptop that still packs a decent punch? Surface Pros and comparable tablets may suit you well. e: Plenty of horsepower in a tiny package, but you'll likely need an external keyboard, monitor, mouse, etc to get any real work done. AreWeDrunkYet fucked around with this message at 23:01 on Aug 15, 2015 |
# ? Aug 15, 2015 22:48 |
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Dell XPS 13, or their new Chromebook 13 if you were actually after a netbook.
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# ? Aug 15, 2015 22:55 |
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crunk dork posted:So the laptop that work provided me is big as hell and a pain in the rear end to carry around. It looks like the netbook market is almost nonexistent now thanks to tablets, but does anyone have any suggestions for a small lightweight laptop that still packs a decent punch? Latitude E7250s are pretty great. Full-fledged laptop with lots of ports, nice construction, 12" display, weighs about 3.5 lbs I think.
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# ? Aug 15, 2015 22:56 |
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Seconding the E7000 series, or the Lenovo X1 carbons. Fantastic high end lightweight machines but the price tag matches what you're getting.
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# ? Aug 15, 2015 23:14 |
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I went to play with the New Macbook today and it feels exactly like a Chromebook (for $1K more). My daily driver is a T440 or a Chromebook 2, I'm in SSH or Rdesktop 100% of the time. I used a Surface Pro 3 for a few months and it runs very hot and loud. Still haven't found the perfect laptop. drat the new MB is light and quiet (no fans at all actually) but not worth the price at all. Guess I shouldn't care if work will buy it Roargasm fucked around with this message at 23:34 on Aug 15, 2015 |
# ? Aug 15, 2015 23:31 |
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Roargasm posted:I went to play with the New Macbook today and it feels exactly like a Chromebook (for $1K more). My daily driver is a T440 or a Chromebook 2, I'm in SSH or Rdesktop 100% of the time. I used a Surface Pro 3 for a few months and it runs very hot and loud. A refub MacBook Air is pretty much the best laptop for thin, light, and portable.
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# ? Aug 16, 2015 00:52 |
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That old garbage is heavy as a brick and doesn't even have Retina!
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# ? Aug 16, 2015 01:09 |
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I've got a $300 Toshiba Chromebook 2 running Ubuntu 14.04, works fine when I don't want to lug my 15" MBP around
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# ? Aug 16, 2015 01:20 |
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XPS15 here. Was looking at the 13's but the memory capped out at 8gb at the time. Looks like the next one goes up to 64gb ram with a 4k display Edit speaking of laptops, I couldn't resist putting this one on mine Fiendish Dr. Wu fucked around with this message at 03:27 on Aug 16, 2015 |
# ? Aug 16, 2015 03:05 |
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Got office 365 set up for free for my volunteer non profit
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# ? Aug 16, 2015 03:39 |
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Race Realists posted:Just curious. It does sound good but I don't see anything that's over the top. I'd apply.
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# ? Aug 16, 2015 04:15 |
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evol262 posted:If you're doing rhcsa, I'd skip Linux+. But guys with traditional unix experience don't usually have a lot of trouble getting in. I'd probably go to a generalist admin position that's Linux/windows at a smaller shop (they'll hire you to do 50% Linux work with hp-ux experience and a little luck in the interview given that it sounds like it's been a little while) and specialize more if you want to. I should highlight that all I did was troubleshoot various bash scripts. Not that I wasn't interested in other parts but I was in a highly silo'd workspace and we weren't necessarily allowed to work in other problem domains. evol262 posted:The community and history also make my eyes glaze over. I'm into open source and everything, but the zealots and people who've never really had to make Linux do anything complicated comprise enough of the community that it's hard. Rhymenoserous posted:I started IT life as a *nix admin, and I've never paid much attention to the community or the history. It's fluff and unnecessary information. What I need to do is get sendmail working. At no point does this require I have any knowledge about what dick measuring contest linux torvalds is engaging in today. Or what kernal developer hates the other. Or what version of ______ software was the first to integrate with PHP. Linux grognards bask in this meaningless knowledge that doesn't actually move you forward on the path to getting loving sendmail working. This makes me feel a hell of a lot better. psydude posted:This is a pretty common misconception among a lot of the customers I work with. It's pretty rare that anyone I know at my company or the other companies in the area works more than 40 hours per week, and if we do then there's comp time involved (plus consulting firms tend to be incredibly flexible with works hours due to their nature). Occasionally some projects will see you spending several weeks out at another customer site across the country, but that's generally a once or twice a year thing, and to me it's generally worth not having to drive to the same office every day and deal with the same environment. Like all things, it depends on the individual - if you're married and have young kids, or are taking care of a sick family member or something, then yeah, it can be burdensome. But if you're single and like to travel, it's great. Not all consultants work 40+ but YMMV. I've seen plenty of burnout and high-salaries are a lot less appealing when all you do is work and have no time to spend it.
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# ? Aug 16, 2015 04:30 |
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Surprised not to see this look inside the working conditions of Amazon being discussed: http://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html?_r=0quote:Molly Jay, an early member of the Kindle team, said she received high ratings for years. But when she began traveling to care for her father, who was suffering from cancer, and cut back working on nights and weekends, her status changed. She was blocked from transferring to a less pressure-filled job, she said, and her boss told her she was “a problem.” As her father was dying, she took unpaid leave to care for him and never returned to Amazon.
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# ? Aug 16, 2015 11:45 |
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NZAmoeba posted:Surprised not to see this look inside the working conditions of Amazon being discussed: http://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html?_r=0 One of my current coworkers spent 3 years working for Amazon doing AWS-related work; he speaks highly of the tech environment on the AWS side of the house but really disliked management. Working behind the scenes on AWS sounds like the sort of batshit crazy technical stuff I'd really enjoy; however, I also enjoy taking my 4 kids to various places on days off, and only being at work 40 hours a week.
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# ? Aug 16, 2015 14:45 |
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crunk dork posted:So the laptop that work provided me is big as hell and a pain in the rear end to carry around. It looks like the netbook market is almost nonexistent now thanks to tablets, but does anyone have any suggestions for a small lightweight laptop that still packs a decent punch? I'm quite fond of the Lenovo yoga pro.
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# ? Aug 16, 2015 16:06 |
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I must be in the minority that likes working for a small msp. I get to do different stuff everyday in varied environments, they pay for all training and certs, I learn a ton daily and my advancement is encouraged. I guess that's probably not the usual.
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# ? Aug 16, 2015 16:13 |
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# ? May 13, 2024 00:33 |
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NZAmoeba posted:Surprised not to see this look inside the working conditions of Amazon being discussed: http://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html?_r=0 I knew their warehouse environments were hosed up, didn't know the office environment was this bad too. quote:
J fucked around with this message at 16:17 on Aug 16, 2015 |
# ? Aug 16, 2015 16:15 |