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Docjowles
Apr 9, 2009

Internet Explorer posted:

Worst part of IT right here. I know it was always bad but I feel like it got a lot worse after the economy downturn. Fire all your decent support and engineers and just waste the customers time until they go away. Unfortunately, all these years later its still crap.

I did feel lucky at my last job to have a really good VAR (Trace3's Denver team, happy to give them props) and a great relationship between our executives and them. We spent a decent amount of money through them annually, but still chump change I'm sure compared to any Fortune 500 company's IT spend. And yet they were willing to go to great lengths to ensure we had what we needed.

As one example, we bought a new core router to replace an aging piece of poo poo that was gonna die due to the 512k BGP routes thing last fall. We tried cutting over to it a couple times and kept having weird failures that we could not diagnose. It was a totally different brand and OS, and while we thought we had ported the config 1:1, obviously something was missed. After burning like a billion hours of our network engineer's time talking to Juniper support trying to figure out the issue--only to have them keep closing tickets saying "lol pay us for a professional services engagement or GTFO"--we reached out to the VAR for help. They hooked us up with a JNCIE at no charge to us and he fixed the issue in like an hour. It was amazing.

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BornAPoorBlkChild
Sep 24, 2012
Anybody ever worked at NCR before?

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


Race Realists posted:

Anybody ever worked at NCR before?

No, but one my coworkers has for nearly a decade. What's up?

adorai
Nov 2, 2002

10/27/04 Never forget
Grimey Drawer

KS posted:

None of that should be happening.

I think Shoretel's pretty good. The best ad for a Shoretel system is being forced to admin a Cisco UC system. Their phones feel like they're a decade behind, though, and that sucks.
I will admit that there is a very steep learning curve on Cisco UC. However, the community and public documentation is amazing compared to basically every other phone system except asterisk. We acquired the assets and liabilities of a failed institution from the FDIC, and they used shoretel, and finding real documentation without going through (read: paying) a partner was impossible.

Race Realists posted:

Anybody ever worked at NCR before?
I've worked with many NCR techs, and heard horror stories of infinitely more.

Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin

Methanar posted:

:(

Did another revert and same issue: could receive but not send. Waiting fixed it.

At least the sending failed silently so nobody was mad, and everything that was queued up during the down time ultimately went through. I got 15 test emails immediately on my phone.

With all you've set up, you should be really proud of yourself. There's a lot of people working in IT who have been doing it for years and will never come close to accomplishing what you've done.

Good job!

adorai
Nov 2, 2002

10/27/04 Never forget
Grimey Drawer

Dr. Arbitrary posted:

With all you've set up, you should be really proud of yourself. There's a lot of people working in IT who have been doing it for years and will never come close to accomplishing what you've done.

Good job!

Small business IT is really great to work in for learning, enterprise is great for pay, security, and work/life balance.

Proteus Jones
Feb 28, 2013



adorai posted:

Small business IT is really great to work in for learning, enterprise is great for pay, security, and work/life balance.

Yep. It's pretty much the ideal career arc. Start out as a generalist in a small business learning the ropes and tricks, and then over the years eventually find yourself in a 20,000+ employee company as a highly paid specialist.

22 Eargesplitten
Oct 10, 2010



Race Realists posted:

Anybody ever worked at NCR before?

POS systems are almost as bad as printers, and the experience is less applicable cross-roles (I think, I could be wrong). If it's your first IT job, maybe. Get in, study on your offtime, get out in 6 months to a year. I knew people at my company that worked as field techs for 10+ years. You don't want to be making $15/hr for 10 years.

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal

crunk dork posted:

I jumped from one MSP to another after about 5 months and I'm not a fan either, I thought it was the one specific company I was working with but now I realize it's just the nature of the work I don't like. Out of curiosity, what don't you like about it?

The success of the business relies on squeezing the most work out of the fewest employees. The work has to be par or better to reduce future work, so quality work must be completed in very short amounts of time, while also dealing with the fluff crap that continually crops up everywhere.

It's like Arcade IT, fast paced and trying to get the highest score before your lives run out and the clients leave. Even when done extremely well with an awesome team, burnout sets in quickly and the payout isn't anywhere near internal IT.

Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.
The MSP I interviewed at back in 2008 had employees using CRT monitors under awful fluorescent lighting. I cared so little about that job offer that I actually forgot to call the HR guy back.

QuiteEasilyDone
Jul 2, 2010

Won't you play with me?
If you want to know about the quality of an organization, ask if you can use their facilities quickly. That should give you a rather good inside look at the organization and its potential quirks.

If they're solely under the purview of the company you're working for, a shitshow often belongs to a shitshow company.

Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin

QuiteEasilyDone posted:

If you want to know about the quality of an organization, ask if you can use their facilities quickly. That should give you a rather good inside look at the organization and its potential quirks.

If they're solely under the purview of the company you're working for, a shitshow often belongs to a shitshow company.

I agree with this.
Do they have paper towels or is it all hand dryers? How does the toilet paper feel?

Remember, five years from now when you hate your life but you can't quit, and your only solace is getting paid to take a dump at work, will this be the bathroom you want to do it in?

luminalflux
May 27, 2005



My previous employer had private bathrooms (no stalls), but the TP came in squares like a paper towel dispenser, not on rolls. Current place has stalls and 2-ply.

Honestly a hard decision to make.

BornAPoorBlkChild
Sep 24, 2012

Tab8715 posted:

No, but one my coworkers has for nearly a decade. What's up?

Just curious.


in other news
http://adcap.applytojob.com/apply/0...ZHUf7nT66wAltgA

quote:

Entry Level Cisco Engineer

Alpharetta (Near Atlanta), GA Full Time Engineering Entry Level

Share

ARE YOU READY TO BEGIN YOUR CISCO ENGINEERING CAREER? INTERVIEWS STARTING IN DECEMBER 2015 for a JANUARY START DATE!

Are you looking to join a fast growing high-tech company that specializes in the latest and greatest technologies available?
Are you looking for tech experience at a company that treats you like an adult but let’s you have fun like a kid?
Are you frustrated without experience, companies won't let get you experience?
Does joining a Gold Cisco Partner of the Year appeal to you?

If so, great to meet you! We are Adcap Network Systems and our nationally recognized Entry Level Cisco Engineer position is hiring again this summer as we have promoted the recent Entry Level Engineers to Jr. Engineers after only 3 months! You see at Adcap we promote often, offer quarterly raises and pay for extensive certifications/training. Interested?

WHAT WILL YOU BE DOING?
The Entry Level Cisco Engineer is a full time W2 position with a base salary plus benefits and HANDS-ON experience working in the office and the field with senior engineers. In addition to the practical experience, you will be given broad exposure to several key areas including voice, security, wireless, datacenter and route/ switch. You will then choose a track of specialization and begin completing advanced certifications (all paid for by Adcap!). You will be working with a wide range of cutting edge technology products including Cisco, NetApp, VMWare, and more. You’ll be contributing to the daily business by solving customers’ technical problems and getting valuable experience for your professional development.

WHO WILL YOU GET TO WORK WITH?
Working directly with the VP of Engineers, senior engineers, project management and our Solutions Architects, you’ll get to ride along and meet successful tech professionals to learn how they got where they are! On our team we have multiple CCIEs and even two DUAL-CCIEs! Additionally, you will have training from the Vice President of Talent Management.

YOUR CAREER PATH
Our career path includes training and development programs to launch your Engineering career from the ground up.
1) Entry Level Engineer (no certifications required; we pay for you to get certifications!)
2) Junior Engineer (Either support or deployment)
3) Cisco Engineer (Either support or deployment)
4) Senior Cisco Engineer (CCIE!)

FURTHER CAREER PATH
5) Pre-Sales Engineer (optional track!)
or
5) Team Lead

EVEN FURTHER
Our Vice President was promoted from a Deployment Engineer to Director to his current role at Adcap; the sky is the limit here!

WHERE ARE OUR OFFICES?

The position is based in our headquarters in Alpharetta, GA right outside of Atlanta, GA. This gives you exposure to an extensive group of mentors including senior engineers, project managers, Vice President of Engineering, and Chief Operating Officer. Alpharetta is one of the fastest growing technology hubs in the country. For more information on working in Atlanta, visit this blog: Cost of Living in Atlanta versus Other Cities


WHO SHOULD APPLY?
We are open to candidates from all backgrounds and majors

You should be...

An entry level or career transition candidate looking to break into the lucrative field IT engineering
Have a solid Cisco Networking and Route/Switch foundation knowledge (NO EXPERIENCE NEEDED!)
BONUS if you have Cisco training
Intelligent and able to multi-task
Proficient in learning new technologies
Outgoing and personable
Self-motivated and a go-getter

WHAT ABOUT THE ADCAP ADVANTAGES?
Instead of looking for an entry level job with little to no training or upside, come to a company that provides you the opportunity to get to the outside. Most entry-level jobs don’t give you an opportunity to rub elbows with senior management and see the inner workings of a company. Not only do you get the opportunity to build real skills and get great resume fodder, you also have access to some of these great perks of working at Adcap…

Base salary based on your experience, education and certifications (W2 position; not a contract!)
QUARTERLY RAISES of $2,000-$7,500 (so in a year you could get a $20,000 a year raise; not just old fashioned 2% annual raises...we are looking for someone who wants to accelerate their career path!
Technical trainings and CCNA/CCNP certification at NO COST to you, as well as soft skill training
Eligible for cash prizes and bonuses for exceptional work
Opportunity for continued education through conferences, classes and internal training
Free Starbucks coffee, sodas, juices, water, and a variety of snacks!
Plus, homemade cookies!
Fun work environment with a ping pong table, basketball hoop, and social events like trivia night, bowling, and pool parties
And more!

After the 90 days, you are also offered:

Health Insurance
Comprehensive Medical, Dental and Vision insurance plans
Tax-free flexible medical spending account available
Life insurance, short term and long term disability
Planning for Your Future
401k plans with company matching programs
Opportunity for continued education through conferences, classes, and internal training
Certifications paid by Adcap!
We prefer to promote from within, so we invest in our team!
Work/Life Balance
Nine Paid Holidays
10 PTO days with increasing PTO annually
Unlimited PTO after five years
Flexible hours with reasonable bosses!
Paid monthly volunteer hours for charity
Plus, the company matches your charity donations
Fun work environment with a ping pong table, basketball hoop, and corn hole
Social events like BBQs on Fridays, trivia night, bowling, and Family Days at Lake Lanier
The Latest Technologies
Company-provided iPhone and Lenovo Carbon X1 ultrabook
Lab environments with cutting edge Cisco technologies
Extra Perks
Free Starbucks coffee, sodas, juices, water, a variety of snacks
Plus, homemade cookies!
President’s Club in the Caribbean open to all team members – not just sales!

Equal Opportunities for All

Adcap is an equal opportunity employer and encourage candidates of all ages to apply; we do not discriminate on the basis of race, color, religion, sex, national origin, disability, sexual orientation, genetic information, or age.
And more!


sounds WAY too loving good to be true. :smith:

BornAPoorBlkChild fucked around with this message at 08:24 on Aug 15, 2015

BornAPoorBlkChild
Sep 24, 2012
accidental double post :downs:

Thanks Ants
May 21, 2004

#essereFerrari


crunk dork posted:

I jumped from one MSP to another after about 5 months and I'm not a fan either, I thought it was the one specific company I was working with but now I realize it's just the nature of the work I don't like. Out of curiosity, what don't you like about it?

I'm going to answer this as well since I'm about 18 months into an MSP position.

For me the biggest issue I have is that I seem to be surrounded by a sea of incompetence - the people we have generating sales don't know what they are selling so I have to try and un-gently caress things once it's already been signed off and passed over. There is no real desire to do a good job, just to do the job that was quoted for to the letter and then get out and move onto the next one - so a sale of some wireless access points will involve getting them configured and on the network, but nobody will have discussed using RADIUS to auth them, or getting a valid certificate for that to happen, or time to work with their existing in-house IT to get a server set up to handle the auth requests etc. I just feel like the business almost forces bad work to happen.

I came from an internal environment where projects could take as long as I scoped them to take as long as I could justify it, and I could actually do something until I considered it a finished, high quality job. I don't know if my issues are just with my employer or whether it's more widespread, but the threads on here suggest that it's at least not uncommon.

I also don't feel comfortable with some of our pricing but I think that just comes from being new to the whole idea of being a service provider.

Thanks Ants fucked around with this message at 11:49 on Aug 15, 2015

MC Fruit Stripe
Nov 26, 2002

around and around we go

Race Realists posted:

Anybody ever worked at NCR before?
What kind of job are you looking at there?

e: Oh you kinda already mentioned this, sorry, I shouldn't go top to bottom and reply halfway down...

Super-NintendoUser
Jan 16, 2004

COWABUNGERDER COMPADRES
Soiled Meat

adorai posted:

I will admit that there is a very steep learning curve on Cisco UC. However, the community and public documentation is amazing compared to basically every other phone system except asterisk. We acquired the assets and liabilities of a failed institution from the FDIC, and they used shoretel, and finding real documentation without going through (read: paying) a partner was impossible.
I've worked with many NCR techs, and heard horror stories of infinitely more.

Is asterisk still garbage?

theperminator
Sep 16, 2009

by Smythe
Fun Shoe

Worked in an MSP+Cheap Webhost for 8 years and nothing could make me go back.

I think that kind of job is good to start out with though, I wouldn't have gone from phone support monkey to sysadmin without it.

SIR FAT JONY IVES posted:

Is asterisk still garbage?

I found FreePBX to be quite good, made managing voicemail,IVR,all that garbage really easy without having to edit asterisk files myself.

3 Action Economist
May 22, 2002

Educate. Agitate. Liberate.

Race Realists posted:

Anybody ever worked at NCR before?

I helped them capture Hoover Dam once. Caesar was pissed.

Super-NintendoUser
Jan 16, 2004

COWABUNGERDER COMPADRES
Soiled Meat

theperminator posted:

Worked in an MSP+Cheap Webhost for 8 years and nothing could make me go back.

I think that kind of job is good to start out with though, I wouldn't have gone from phone support monkey to sysadmin without it.


I found FreePBX to be quite good, made managing voicemail,IVR,all that garbage really easy without having to edit asterisk files myself.

Cool. I'm actually one of the first dCAPs (from before they started expiring after a couple years), and I worked in asterisk a ton before I changed jobs two years ago. I always felt kind of sad for clients we set it up for, since I knew it wouldn't work well. We did Switchvox and Thirdlane (php based asterisk front end) as well, but a lot of barebones asterisk systems. If I have a few drinks I can talk about them and how much I hated my life.

crunk dork
Jan 15, 2006
So the laptop that work provided me is big as hell and a pain in the rear end to carry around. It looks like the netbook market is almost nonexistent now thanks to tablets, but does anyone have any suggestions for a small lightweight laptop that still packs a decent punch?

Proteus Jones
Feb 28, 2013



Judge Schnoopy posted:

The success of the business relies on squeezing the most work out of the fewest employees. The work has to be par or better to reduce future work, so quality work must be completed in very short amounts of time, while also dealing with the fluff crap that continually crops up everywhere.

It really depends. If you're delivering an in demand, specialized service with high margins, you don't really get that sweatshop atmosphere. And they'll tend to take care you more, since they realize it's only because of the hassle of creating an S-Corp or LLC and filing quarterly taxes you aren't competing as an independent contractor/consultant.

Race Realists posted:

in other news
http://adcap.applytojob.com/apply/0...ZHUf7nT66wAltgA

sounds WAY too loving good to be true. :smith:

As I was reading that, I kept thinking "OK, what's the catch here?" Plus with all the breathless histrionics added in, it really comes off like a Cutco/Vector pitch.

Proteus Jones fucked around with this message at 22:32 on Aug 15, 2015

AreWeDrunkYet
Jul 8, 2006

crunk dork posted:

So the laptop that work provided me is big as hell and a pain in the rear end to carry around. It looks like the netbook market is almost nonexistent now thanks to tablets, but does anyone have any suggestions for a small lightweight laptop that still packs a decent punch?

Surface Pros and comparable tablets may suit you well.

e: Plenty of horsepower in a tiny package, but you'll likely need an external keyboard, monitor, mouse, etc to get any real work done.

AreWeDrunkYet fucked around with this message at 23:01 on Aug 15, 2015

Thanks Ants
May 21, 2004

#essereFerrari


Dell XPS 13, or their new Chromebook 13 if you were actually after a netbook.

Japanese Dating Sim
Nov 12, 2003

hehe
Lipstick Apathy

crunk dork posted:

So the laptop that work provided me is big as hell and a pain in the rear end to carry around. It looks like the netbook market is almost nonexistent now thanks to tablets, but does anyone have any suggestions for a small lightweight laptop that still packs a decent punch?

Latitude E7250s are pretty great. Full-fledged laptop with lots of ports, nice construction, 12" display, weighs about 3.5 lbs I think.

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal
Seconding the E7000 series, or the Lenovo X1 carbons. Fantastic high end lightweight machines but the price tag matches what you're getting.

Roargasm
Oct 21, 2010

Hate to sound sleazy
But tease me
I don't want it if it's that easy
I went to play with the New Macbook today and it feels exactly like a Chromebook (for $1K more). My daily driver is a T440 or a Chromebook 2, I'm in SSH or Rdesktop 100% of the time. I used a Surface Pro 3 for a few months and it runs very hot and loud.

Still haven't found the perfect laptop. drat the new MB is light and quiet (no fans at all actually) but not worth the price at all. Guess I shouldn't care if work will buy it :tipshat:

Roargasm fucked around with this message at 23:34 on Aug 15, 2015

mayodreams
Jul 4, 2003


Hello darkness,
my old friend

Roargasm posted:

I went to play with the New Macbook today and it feels exactly like a Chromebook (for $1K more). My daily driver is a T440 or a Chromebook 2, I'm in SSH or Rdesktop 100% of the time. I used a Surface Pro 3 for a few months and it runs very hot and loud.

Still haven't found the perfect laptop. drat the new MB is light and quiet (no fans at all actually) but not worth the price at all. Guess I shouldn't care if work will buy it :tipshat:

A refub MacBook Air is pretty much the best laptop for thin, light, and portable.

Roargasm
Oct 21, 2010

Hate to sound sleazy
But tease me
I don't want it if it's that easy
That old garbage is heavy as a brick and doesn't even have Retina!

Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.
I've got a $300 Toshiba Chromebook 2 running Ubuntu 14.04, works fine when I don't want to lug my 15" MBP around

Fiendish Dr. Wu
Nov 11, 2010

You done fucked up now!
XPS15 here. Was looking at the 13's but the memory capped out at 8gb at the time. Looks like the next one goes up to 64gb ram with a 4k display :eyepop:

Edit speaking of laptops, I couldn't resist putting this one on mine

Fiendish Dr. Wu fucked around with this message at 03:27 on Aug 16, 2015

mewse
May 2, 2006

Got office 365 set up for free for my volunteer non profit :toot:

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


Race Realists posted:

Just curious.
in other news
http://adcap.applytojob.com/apply/0...ZHUf7nT66wAltgA

sounds WAY too loving good to be true. :smith:

It does sound good but I don't see anything that's over the top. I'd apply.

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


evol262 posted:

If you're doing rhcsa, I'd skip Linux+. But guys with traditional unix experience don't usually have a lot of trouble getting in. I'd probably go to a generalist admin position that's Linux/windows at a smaller shop (they'll hire you to do 50% Linux work with hp-ux experience and a little luck in the interview given that it sounds like it's been a little while) and specialize more if you want to.

I should highlight that all I did was troubleshoot various bash scripts. Not that I wasn't interested in other parts but I was in a highly silo'd workspace and we weren't necessarily allowed to work in other problem domains.

evol262 posted:

The community and history also make my eyes glaze over. I'm into open source and everything, but the zealots and people who've never really had to make Linux do anything complicated comprise enough of the community that it's hard.

The ecosystem is something (like windows) that you just get a feel for. Work with it and you start reading the Linux thread or hacker news or whatever, and you'll see trends come and go the same way as you already see it for windows if you read the windows threads.

Rhymenoserous posted:

I started IT life as a *nix admin, and I've never paid much attention to the community or the history. It's fluff and unnecessary information. What I need to do is get sendmail working. At no point does this require I have any knowledge about what dick measuring contest linux torvalds is engaging in today. Or what kernal developer hates the other. Or what version of ______ software was the first to integrate with PHP. Linux grognards bask in this meaningless knowledge that doesn't actually move you forward on the path to getting loving sendmail working.

So I ignore them.

This makes me feel a hell of a lot better.

psydude posted:

This is a pretty common misconception among a lot of the customers I work with. It's pretty rare that anyone I know at my company or the other companies in the area works more than 40 hours per week, and if we do then there's comp time involved (plus consulting firms tend to be incredibly flexible with works hours due to their nature). Occasionally some projects will see you spending several weeks out at another customer site across the country, but that's generally a once or twice a year thing, and to me it's generally worth not having to drive to the same office every day and deal with the same environment. Like all things, it depends on the individual - if you're married and have young kids, or are taking care of a sick family member or something, then yeah, it can be burdensome. But if you're single and like to travel, it's great.

With that being said, it's definitely a good idea to ask about these things in the interview, particularly in the technical phone screening when you're on the phone with an actual engineer that works there.

Not all consultants work 40+ but YMMV. I've seen plenty of burnout and high-salaries are a lot less appealing when all you do is work and have no time to spend it.

NZAmoeba
Feb 14, 2005

It turns out it's MAN!
Hair Elf
Surprised not to see this look inside the working conditions of Amazon being discussed: http://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html?_r=0

quote:

Molly Jay, an early member of the Kindle team, said she received high ratings for years. But when she began traveling to care for her father, who was suffering from cancer, and cut back working on nights and weekends, her status changed. She was blocked from transferring to a less pressure-filled job, she said, and her boss told her she was “a problem.” As her father was dying, she took unpaid leave to care for him and never returned to Amazon.

“When you’re not able to give your absolute all, 80 hours a week, they see it as a major weakness,” she said.

A woman who had thyroid cancer was given a low performance rating after she returned from treatment. She says her manager explained that while she was out, her peers were accomplishing a great deal. Another employee who miscarried twins left for a business trip the day after she had surgery. “I’m sorry, the work is still going to need to get done,” she said her boss told her. “From where you are in life, trying to start a family, I don’t know if this is the right place for you.”

A woman who had breast cancer was told that she was put on a “performance improvement plan” — Amazon code for “you’re in danger of being fired” — because “difficulties” in her “personal life” had interfered with fulfilling her work goals. Their accounts echoed others from workers who had suffered health crises and felt they had also been judged harshly instead of being given time to recover.

A former human resources executive said she was required to put a woman who had recently returned after undergoing serious surgery, and another who had just had a stillborn child, on performance improvement plans, accounts that were corroborated by a co-worker still at Amazon. “What kind of company do we want to be?” the executive recalled asking her bosses.

The mother of the stillborn child soon left Amazon. “I had just experienced the most devastating event in my life,” the woman recalled via email, only to be told her performance would be monitored “to make sure my focus stayed on my job.”

AntennaGeek
May 30, 2011

NZAmoeba posted:

Surprised not to see this look inside the working conditions of Amazon being discussed: http://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html?_r=0

One of my current coworkers spent 3 years working for Amazon doing AWS-related work; he speaks highly of the tech environment on the AWS side of the house but really disliked management.

Working behind the scenes on AWS sounds like the sort of batshit crazy technical stuff I'd really enjoy; however, I also enjoy taking my 4 kids to various places on days off, and only being at work 40 hours a week.

KillHour
Oct 28, 2007


crunk dork posted:

So the laptop that work provided me is big as hell and a pain in the rear end to carry around. It looks like the netbook market is almost nonexistent now thanks to tablets, but does anyone have any suggestions for a small lightweight laptop that still packs a decent punch?

I'm quite fond of the Lenovo yoga pro.

Bigass Moth
Mar 6, 2004

I joined the #RXT REVOLUTION.
:boom:
he knows...
I must be in the minority that likes working for a small msp. I get to do different stuff everyday in varied environments, they pay for all training and certs, I learn a ton daily and my advancement is encouraged. I guess that's probably not the usual.

Adbot
ADBOT LOVES YOU

J
Jun 10, 2001

NZAmoeba posted:

Surprised not to see this look inside the working conditions of Amazon being discussed: http://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html?_r=0

I knew their warehouse environments were hosed up, didn't know the office environment was this bad too.

quote:


The internal phone directory instructs colleagues on how to send secret feedback to one another’s bosses. Employees say it is frequently used to sabotage others. (The tool offers sample texts, including this: “I felt concerned about his inflexibility and openly complaining about minor tasks.”)

“You walk out of a conference room and you’ll see a grown man covering his face,” he said. “Nearly every person I worked with, I saw cry at their desk.”

At Amazon, workers are encouraged to tear apart one another’s ideas in meetings, toil long and late (emails arrive past midnight, followed by text messages asking why they were not answered),

But workers are expected to embrace “frugality” (No. 9), from the bare-bones desks to the cellphones and travel expenses that they often pay themselves. (No daily free food buffets or regular snack supplies, either.) The focus is on relentless striving to please customers, or “customer obsession” (No. 1), with words like “mission” used to describe lightning-quick delivery of Cocoa Krispies or selfie sticks.


Even many Amazonians who have worked on Wall Street and at start-ups say the workloads at the new South Lake Union campus can be extreme: marathon conference calls on Easter Sunday and Thanksgiving, criticism from bosses for spotty Internet access on vacation, and hours spent working at home most nights or weekends.


One ex-employee’s fiancé became so concerned about her nonstop working night after night that he would drive to the Amazon campus at 10 p.m. and dial her cellphone until she agreed to come home. When they took a vacation to Florida, she spent every day at Starbucks using the wireless connection to get work done.“That’s when the ulcer started,” she said.


Amazon employees are held accountable for a staggering array of metrics, a process that unfolds in what can be anxiety-provoking sessions called business reviews, held weekly or monthly among various teams. A day or two before the meetings, employees receive printouts, sometimes up to 50 or 60 pages long, several workers said. At the reviews, employees are cold-called and pop-quizzed on any one of those thousands of numbers. Explanations like “we’re not totally sure” or “I’ll get back to you” are not acceptable, many employees said. Some managers sometimes dismissed such responses as “stupid” or told workers to “just stop it.”

Noelle Barnes, who worked in marketing for Amazon for nine years, repeated a saying around campus: “Amazon is where overachievers go to feel bad about themselves.”

J fucked around with this message at 16:17 on Aug 16, 2015

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