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RFC2324
Jun 7, 2012

http 418

Thanks Ants posted:

If you configure a bunch of remote access services to connect to an endpoint using an IP address instead of a DNS name then you are officially Hitler.

Care to elaborate? I would think by IP would be better since they are less likely to fail(no lookup means one fewer hop)

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Thanks Ants
May 21, 2004

#essereFerrari


I've always seen "but what if DNS stops working?" used as a cop-out for just being lazy and entering an IP address for things like client-to-site VPN (not talking about IPsec tunnels here). If DNS breaks you're going to have massive issues anyway.

A project I've been given involves a load of external IP addresses changing and some internal subnets needing to change so that two sites can communicate with each other, and it turns out that this company has set up everyone's VPN clients, remote IP phones, printer connections inside the LAN, RADIUS server addresses etc. with an IP address instead of just using a DNS name.

Hopefully the lazier option will be to use DNS when IPv6 becomes a thing.

RFC2324
Jun 7, 2012

http 418

Thanks Ants posted:

I've always seen "but what if DNS stops working?" used as a cop-out for just being lazy and entering an IP address for things like client-to-site VPN (not talking about IPsec tunnels here). If DNS breaks you're going to have massive issues anyway.

A project I've been given involves a load of external IP addresses changing and some internal subnets needing to change so that two sites can communicate with each other, and it turns out that this company has set up everyone's VPN clients, remote IP phones, printer connections inside the LAN, RADIUS server addresses etc. with an IP address instead of just using a DNS name.

Hopefully the lazier option will be to use DNS when IPv6 becomes a thing.

I guess this is situational, i would use a dns entry for external (since if that dns goes down you have bigger issues)but ip for internal (if that dns goes down the broken connections can cause way worse issues).

Unless you think cached dns is good enough to keep internal systems from breaking anyway.

wolrah
May 8, 2006
what?

Methylethylaldehyde posted:

But think of how many people who are too stupid or busy to know the difference who AREN'T hosed by a version change like that?

Correct answer: Default to 64 bit always, make the bootloader point the people still actually using 32 bit machines to something like http://windows.com/my-pc-is-old-as-poo poo or similar to download their version while telling them that they really should get a computer with a processor from this decade (or that they shouldn't have bought a first-gen Atom/Core 1).

That way you also cover the many idiotic installs of 32 bit Windows on 64 bit hardware. There are very very few people who have a good reason to be running a 32 bit version of a brand new operating system.

Edison was a dick
Apr 3, 2010

direct current :roboluv: only

RFC2324 posted:

Care to elaborate? I would think by IP would be better since they are less likely to fail(no lookup means one fewer hop)

Makes things a PITA when you need to migrate a service to a new box, or upgrade a service to a newer version, but leave the old machine around for whatever reason.

theperminator
Sep 16, 2009

by Smythe
Fun Shoe

RFC2324 posted:

I guess this is situational, i would use a dns entry for external (since if that dns goes down you have bigger issues)but ip for internal (if that dns goes down the broken connections can cause way worse issues).

I'm the same, even though I've never actually seen a well implemented DNS system crash and burn I'm still paranoid.
If it's something somebody is going to have to use themselves it gets a DNS entry and we use that, if it's a server-server connection i.e vSphere to ESXI Hosts it uses IP.

I guess if everything you have is AD Integrated, DNS somehow breaking really will gently caress up your day but everywhere I've worked has been almost 100% linux with separate auth for production and office stuff.

RFC2324
Jun 7, 2012

http 418

theperminator posted:

I'm the same, even though I've never actually seen a well implemented DNS system crash and burn I'm still paranoid.
If it's something somebody is going to have to use themselves it gets a DNS entry and we use that, if it's a server-server connection i.e vSphere to ESXI Hosts it uses IP.

I guess if everything you have is AD Integrated, DNS somehow breaking really will gently caress up your day but everywhere I've worked has been almost 100% linux with separate auth for production and office stuff.

I'm a Linux admin, and what pops to my mind is links between databases and front end apps, and ha databases.

evol262
Nov 30, 2010
#!/usr/bin/perl
I've always relied on DNS. Finicky bullshit like veritas cluster and RAC gets flat IPs (for the cluster private addresses). Public is almost always DNS, but I'm used to being at large orgs where DNS never crashes and burns (and if it did, we'd all be hosed because everything depends on kerberos)

myron cope
Apr 21, 2009

quote:

For me to be of assistance in a manner and attitude of stewardship to honor the Lord and His body
I think I'm going to start my emails like this. I only got about halfway through that...thing though

MC Fruit Stripe
Nov 26, 2002

around and around we go
Learning to step away - just noticed that something has been alerting as down since 1pm on Friday. Was going to reply all with one of my standard "I wonder how long it's going to take this to fix itself" kind of messages, but, gently caress it, let it stay down, I'll ask surprised when it's discovered. That tier 1 customer probably doesn't need to run reports anyway.

Comradephate
Feb 28, 2009

College Slice
Hardcoding IPs is pretty bad for internet facing things. If you have to fail over to another site, you have to either teach everyone to reconfigure their client, or actually reroute the IP to a new physical site. If you have a traffic manager with sane health checking, it just automatically starts responding with the IP of the backup site.

DNS is for humans, use it for humans. For machine to machine, uses IPs.

theperminator
Sep 16, 2009

by Smythe
Fun Shoe

MC Fruit Stripe posted:

but, gently caress it, let it stay down, I'll ask surprised when it's discovered.

I'm guessing you work in the kind of place where it's usually you who ends up fighting the fires and giving up your life while the shitheels you work with live it up?
I've been there, and I've done that.

NZAmoeba
Feb 14, 2005

It turns out it's MAN!
Hair Elf

Wrath of the Bitch King posted:

Sometimes my part-time gig brings out the madness in me in a way my primary job can't ever hope to.

I act as the Senior Systems Engineer for a small Church that is rapidly trying to expand. Somehow one of the Pastors let someone know that we were looking into buying a VNX. Insanity soon followed via an e-mail to my boss:


Note the use of third person.

poo poo That Pisses You Off: I relied on the Lord to show me how to develop a lowest Total Operating Cost model of costs for SAN infrastructure.


Too long to use, but still, what a quote.

Ynglaur
Oct 9, 2013

The Malta Conference, anyone?
The holy sales pitch was pretty entertaining, but he clearly implied that he would work on Sunday. I suspect a heathen in disguise.

MC Fruit Stripe
Nov 26, 2002

around and around we go

theperminator posted:

I'm guessing you work in the kind of place where it's usually you who ends up fighting the fires and giving up your life while the shitheels you work with live it up?
I've been there, and I've done that.
Well I mean here's the thing, I don't really work more hours. In fact by working at home I probably work less. But I just do not understand the mentality of pretending to not see something that you're clearly looking right at. Luckily I don't manage or direct the team so I'm not 100% responsible for it, but I hate these standoffs where it's not going to get done until someone says something.

Sheep
Jul 24, 2003
Every time I have to deal with iterations of Office applications post-Office 2003 I just grow to hate them even more. Today's example is the "protected view" settings in Excel 2013 - apparently having "Enable Protected View for files downloaded from the Internet" checked actually means "pop up a dialog box saying 'file is corrupted and cannot be opened' and don't actually use protected view at all, and definitely don't bother showing the spreadsheet". What the gently caress Microsoft.

Sheep fucked around with this message at 00:29 on Aug 17, 2015

dissss
Nov 10, 2007

I'm a terrible forums poster with terrible opinions.

Here's a cat fucking a squid.
Are you sure that's what is happening?

I've seen that message caused by software (SSRS in this case) writing a negative zero into a cell which causes Excel to totally freak out.

Sheep
Jul 24, 2003
Yep unchecking that box fixes it. With that box checked nothing downloaded from the internet will open and all XLS/XLSX files give that file corrupted popup. Uncheck it and everything magically works.

Sheep fucked around with this message at 01:47 on Aug 17, 2015

theperminator
Sep 16, 2009

by Smythe
Fun Shoe

MC Fruit Stripe posted:

Well I mean here's the thing, I don't really work more hours. In fact by working at home I probably work less. But I just do not understand the mentality of pretending to not see something that you're clearly looking right at. Luckily I don't manage or direct the team so I'm not 100% responsible for it, but I hate these standoffs where it's not going to get done until someone says something.

Yeah, I think people get a certain expectation of those of us who jump on poo poo straight away and don't sleep until an issue is resolved. so they never have and never will have to worry about that poo poo in their minds.

MC Fruit Stripe
Nov 26, 2002

around and around we go

theperminator posted:

Yeah, I think people get a certain expectation of those of us who jump on poo poo straight away and don't sleep until an issue is resolved. so they never have and never will have to worry about that poo poo in their minds.
In this particular case, a member of the development team had to send our distro an email saying that he couldn't access X, is everything okay? No, of course it's not okay, it has been down for over two days, but we needed to trouble one of our own guys with it before anyone did anything. :rolleyes:

Volmarias
Dec 31, 2002

EMAIL... THE INTERNET... SEARCH ENGINES...

Wrath of the Bitch King posted:

Sometimes my part-time gig brings out the madness in me in a way my primary job can't ever hope to.

I act as the Senior Systems Engineer for a small Church that is rapidly trying to expand. Somehow one of the Pastors let someone know that we were looking into buying a VNX. Insanity soon followed via an e-mail to my boss:


Note the use of third person.

Started expecting time cube about halfway through, wasn't disappointed.

Tigern
Sep 6, 2012

possibly tiger
Grimey Drawer
Things pissing me off today: Sales Manager.

Actually this happened a few days ago but whatever.


I was showing one of the sales people how to use one of our web apps. Everything was going well, she's a very nice person. Then the sales manager came into my office while we were talking, and without addressing me at all, closed the door behind himself, and started to berate her for some minor loving thing. I think she didn't include one or the numbers on her Visa in an email. It was so loving awkward having him there almost yelling at her, in front of me. And it happened twice. He came back after he left, just to humiliate her more, apparently.

I don't understand why anyone would do that. If you're gonna come into my office atleast acknowledge me. And don't humiliate other people in front of me, jesus christ :argh:
I wish I had told him to go gently caress himself right there, but I was pretty shocked. Got to do it later atleast, in a slightly more diplomatic way.

On the bright side, pretty much everyone really dislikes this guy.

3D Megadoodoo
Nov 25, 2010

Tigern posted:

On the bright side, pretty much everyone really dislikes this guy.

He will never leave, you know. :mrgw:

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Somewhere along the line in our company, a decision was made to have the 'Shared Folder' automatically empty itself every 2 weeks. Not after a file has been in there 2 weeks, but every 2nd Sunday at noon or something. This great idea is from our founder/owner who's like 80 and can barely use a loving computer. Gotta keep the disk space freed up!

So of course what happens every Monday or Tuesday is, "Did the shared folder get deleted this weekend? can you restore something from a backup for me?"

Super Slash
Feb 20, 2006

You rang ?

Kjata posted:

Server guys changing hardware during the day without logging a Change Request or Service Request which caused a prolonged outage of the SAP ERP Production system, 6 hours to identify issue, 8 hours of trying to recover/restore, then 8 hours carrying out data integrity checks before it was operational again.

On the reverse of this, last Friday at 5:00pm we were ready to flip over desktop redirection to the new server and gave everyone a 15 minute warning to not save anything to desktop/documents (small office).

Of course at 5:20pm our finance manager working from home pipes up to tell us we can't do this she needs to work from her documents...
Firstly; too late, Secondly who the gently caress decides to run pay roll 10 minutes before home time?

myron cope
Apr 21, 2009

Bob Morales posted:

Somewhere along the line in our company, a decision was made to have the 'Shared Folder' automatically empty itself every 2 weeks. Not after a file has been in there 2 weeks, but every 2nd Sunday at noon or something. This great idea is from our founder/owner who's like 80 and can barely use a loving computer. Gotta keep the disk space freed up!

So of course what happens every Monday or Tuesday is, "Did the shared folder get deleted this weekend? can you restore something from a backup for me?"

Is this the same guy who is Very Particular About Folder Names?

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

myron cope posted:

Is this the same guy who is Very Particular About Folder Names?

Yup. And the number of desktop icons someone has. I wish I was kidding.

myron cope
Apr 21, 2009

Is there a good way to automate removing a home directory? We've automated disabling and deleting user accounts, but their home folders just hang around forever. We disable for 30 days (and anyone who would want access to their home folder/email box has those 30 days to ask for it or tough poo poo) and then delete the AD account. I just went through and moved a bunch of old home folders manually but we're looking to automate it going forward.

pixaal
Jan 8, 2004

All ice cream is now for all beings, no matter how many legs.


myron cope posted:

Is there a good way to automate removing a home directory? We've automated disabling and deleting user accounts, but their home folders just hang around forever. We disable for 30 days (and anyone who would want access to their home folder/email box has those 30 days to ask for it or tough poo poo) and then delete the AD account. I just went through and moved a bunch of old home folders manually but we're looking to automate it going forward.

The best way to do this would likely be a powershell script. Are you manually deleting after 30 days, or doing it manually? If its manually have the powershell script delete the AD account at the same time, just prompt for name, you can probably pull the home directory from the account object.

Add a check to make sure the account is disabled, and make deleting the folder an option, so if you need to keep one in the future you can still delete with the script.

FlapYoJacks
Feb 12, 2009

Bob Morales posted:

Yup. And the number of desktop icons someone has. I wish I was kidding.

give him a mirrored shared folder and just empty that one every other Sunday.

Stealthgerbil
Dec 16, 2004


Super Slash posted:

Firstly; too late, Secondly who the gently caress decides to run pay roll 10 minutes before home time?

Its because most office drones literally do not do anything for 6 of the 8 hours they work.

22 Eargesplitten
Oct 10, 2010



Glad I'm not the only one :v:

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.

Ynglaur posted:

The holy sales pitch was pretty entertaining, but he clearly implied that he would work on Sunday. I suspect a heathen in disguise.

With bolding he's one step away from turning into that otter guy:

But the Lord knows all things and He saw it good to allow the work Les helped to be developed to be recognized by Computerworld and Network World. The Lord is Sovereign over all things.

nitrogen
May 21, 2004

Oh, what's a 217°C difference between friends?
pray that THE LORD will keep ticket counts low and availability high.

BaseballPCHiker
Jan 16, 2006

I've seen/heard of basic small business and home PC tech's making a killing by catering to the religious crowd. I believe in an earlier thread someone mentioned a guy that would like pray over a pc with the owner before doing your basic GeekSquad work and over charging the customer. I've personally seen a guy just get really cozy with a congregation and force out their old tech or MSP because they were more comfortable dealing with a member of their own church. The person forced out was me, and they tried to come back to me after the guy had hosed up a bunch but I had moved at that point.

nitrogen
May 21, 2004

Oh, what's a 217°C difference between friends?

BaseballPCHiker posted:

I've seen/heard of basic small business and home PC tech's making a killing by catering to the religious crowd. I believe in an earlier thread someone mentioned a guy that would like pray over a pc with the owner before doing your basic GeekSquad work and over charging the customer. I've personally seen a guy just get really cozy with a congregation and force out their old tech or MSP because they were more comfortable dealing with a member of their own church. The person forced out was me, and they tried to come back to me after the guy had hosed up a bunch but I had moved at that point.

When i was extendedly unemployed, I did a bunch of extra work fixing pc's and stuff. One of them was for a baptist minister's church.

He was NOT amused when I uninstalled his "CHRISTIAN PROXY" software that would insure that no porn would "accidentally" find its way onto pc's. he did not believe me that porn only gets on PC's if you specifically view and download it.

Apparently, there is (or was) very common malware targeted at christians, that had them convinced that "porn" would magically find its way onto your computer unless you installed their malware.

ChubbyThePhat
Dec 22, 2006

Who nico nico needs anyone else

nitrogen posted:

When i was extendedly unemployed, I did a bunch of extra work fixing pc's and stuff. One of them was for a baptist minister's church.

He was NOT amused when I uninstalled his "CHRISTIAN PROXY" software that would insure that no porn would "accidentally" find its way onto pc's. he did not believe me that porn only gets on PC's if you specifically view and download it.

Apparently, there is (or was) very common malware targeted at christians, that had them convinced that "porn" would magically find its way onto your computer unless you installed their malware.

While I realize cases like this will never go away completely, here's to hoping there is a little step up in the general populous' knowledge of "the magic internet boxes".

Ynglaur
Oct 9, 2013

The Malta Conference, anyone?
Bob,

I think it's time you setup some IT infrastructure just for your Very Special Owner, in which he sees exactly what he wants to see, but nothing else. Everyone else can use the real systems on the back end. Liberal use of hidden files, symbolic links, and clever scripting should make this an entertaining project. "Oh, see. Your folder is cleaned out, just as you ordered." (Redirects to a separate folder that only clones files from source since last cleansing.)

I'm not trying to give you work: I just think it might be an enjoyable side project.

Super Slash posted:

...Secondly who the gently caress decides to run pay roll 10 minutes before home time?
I had a client run a payroll 10 minutes before she walked out to go to Vegas. On the way out she sends an email stating that she neglected to ensure a half-dozen new hires were accounted for. We ensured the new people got paid, but I and a bunch of other people were pretty pissed.

Edit: added a story

Ynglaur fucked around with this message at 17:42 on Aug 17, 2015

AlternateAccount
Apr 25, 2005
FYGM
"We need to push out a default setting that allows people to actually see what meetings are on everyone's calendars and not just BUSY."


Uhhh, no.

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Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

nitrogen posted:

He was NOT amused when I uninstalled his "CHRISTIAN PROXY" software that would insure that no porn would "accidentally" find its way onto pc's. he did not believe me that porn only gets on PC's if you specifically view and download it.

Apparently, there is (or was) very common malware targeted at christians, that had them convinced that "porn" would magically find its way onto your computer unless you installed their malware.

Are you talking about Covenant Eyes?

They're a local company and I started talking to a recruiter about a programming job until I found out it was for them.

Years of my life were wasted on websites and women who neither knew me nor cared about me

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