|
neogeo0823 posted:We don't? It's literally Gmail, dressed up to look like a company thing. Like, I have an email address that's firstinitiallastname@company.com, but it's all handled as Gmail. evol262 posted:That's not always enabled by the org admin.
|
#
?
Sep 14, 2015 19:29
|
|
|
|
| # ? Jun 4, 2024 04:18 |
|
|
A ticket came in... Client thinks we're trying to exploit them with Heartbleed. Forwards us an IDS email letting them know it auto-blocked that IP, which is indeed one of ours. I'm about 99% sure this is a misconfigured IDS that just doesn't understand how SSL works. Oh well, I'm out the door for a vacation.
|
|
#
?
Sep 14, 2015 19:29
|
|
|
OriginalPseudonym posted:I had more You had more to say on this subject? Wow.  Yes, splitting the same topic into 3 threads gives folks who want to participate in the majority of the topics but don't have a ton of free time a better opportunity to participate. Still doesn't change the fact that the majority of the time its all the same topic in 3 separate threads of the same subforum. Other subforums seem to have popular, fast moving threads and don't feel the need to split them up. Bizarre that it is this one that chooses to do it.
|
|
#
?
Sep 14, 2015 20:09
|
|
in there originally, but felt like I should shift-home-backspace ninja-edit and collect my thoughts proper. The very short version is "a single-chain-of-posts forums board is the worst way to have online discussions, except for all the other others", and your original analogy of "3 threads with 10 updates each" vs "1 thread with 30 updates" assumes that the person in the former case would always have sufficient time to catch up with all three threads, where the reality is more likely to be (especially during work hours) that said person has time to pick and choose one of the threads to catch up and contribute to.
a bit, though:
|
Keep them separate. I don't read the other ones. Keeping them separate let's you be more discerning.
|
|
#
?
Sep 14, 2015 20:37
|
|
|
Pretty sure we had this discussion already, and equally sure that the majority favored the multiple threads. So, y'know, could we not do this again?
|
|
#
?
Sep 14, 2015 20:42
|
|
|
ilkhan posted:Keep them separate. I don't read the other ones. Keeping them separate let's you be more discerning. Exactly this, and this is the reason they ended up de-merged.
|
|
#
?
Sep 14, 2015 20:42
|
|
|
Yeah, I don't read the Piss thread because it makes me all irritated and I don't like that. This thread is a bit more chill.
|
|
#
?
Sep 14, 2015 21:25
|
|
|
Storysmith posted:A ticket came in... Presumably if they are your client then you have access to stuff inside their network anyway, in which case you're doing a lovely job of trying to exploit them by bouncing off the firewall (that you may have also configured).
|
|
#
?
Sep 14, 2015 21:31
|
|
|
Gilok posted:Yeah, I don't read the Piss thread because it makes me all irritated and I don't like that. This thread is a bit more chill.
|
|
#
?
Sep 14, 2015 21:32
|
|
|
I don't read this thread; I just post in it.
|
|
#
?
Sep 14, 2015 22:04
|
|
|
Renegret posted:Sorry I got sidetracked, I picked up a Buffalo NAS to backup the entire SA forums. This Office Basic package should work for everyone right? It's super cheap and we can just reuse the key on all the PCs, it says "unlimited installs" right on the box larchesdanrew posted:We had a series of power outages at work this weekend due to some strong storms passing through. The generator never kicked in because it's hosed up and supervisor was supposed to have it fixed last year. Guess what he never did? loving YES, can't wait to see the fallout from this one  also with the CYA email, be careful, the fact that you knew the generator was hosed up could bite you (as in, your CE most likely blames you for not reminding/helping him or some dumb bullshit). Long shot, but better safe than sorry.
BOOTY-ADE fucked around with this message at 22:16 on Sep 14, 2015 |
|
#
?
Sep 14, 2015 22:11
|
|
|
Volmarias posted:That's a funny way to pronounce "reindeer" You are both wrong, it's larchesdanrew so clearly it would be a buffalo strapped to a dynamo.
|
|
#
?
Sep 14, 2015 22:23
|
|
|
years from now Larchesdanrew is at his new job and he has to take a business trip to Buffalo, NY he starts twitching and convulsing and foaming at the mouth and nobody knows why
|
|
|
#
?
Sep 14, 2015 22:26
|
|
|
Rhymenoserous posted:You are both wrong, it's larchesdanrew so clearly it would be a buffalo strapped to a dynamo. DELIVERY FOR LARCHESDANREW 
|
|
#
?
Sep 14, 2015 22:28
|
|
|
Ozz81 posted:This Office Basic package should work for everyone right? It's super cheap and we can just reuse the key on all the PCs, it says "unlimited installs" right on the box Don't bother, I know a guy who can hook us up for free. In other news, one of our vendors today totally poo poo the bed. Our customers were calling in saying they can't access any of their services. Their official Twitter account made a statement saying they were down hard and working to fix it. When I called their customer support hotline, I got an IVR message stating that they were having a global outage, and that they're aware and working on the issue. Apparently this isn't good enough for my manager to say that it's the vendor's issue and not ours. Sorry I have to sit on their generic customer service queue as the 200th person in line because the SOP you write is 10 years old, and the direct contacts we have in there to escalate to don't actually work for that vendor anymore. ...please stop asking for updates I'm only 69th in the queue. e: okay I just spoke to Peter, the call center slave in not India who said they have an outage. I'm glad that was good enough. e2: and lord knows, their updates via Twitter are loving fantastic. They said they'll provide an update every 15 minutes, and every 15 minutes they're updating. Better updates than we give to our customers, that's for sure. My company would never in a million years consider giving that much detail to our customers regarding an outage. Renegret fucked around with this message at 22:40 on Sep 14, 2015 |
|
#
?
Sep 14, 2015 22:33
|
|
|
Ozz81 posted:loving YES, can't wait to see the fallout from this one Except every indication is that the CE is well known for being obstructive and never helping him/giving him the tools he needs to do Things, so how could he possibly have access to (whatever would be needed to fix the thing)?
|
|
#
?
Sep 14, 2015 22:51
|
|
|
President Ark posted:Except every indication is that the CE is well known for being obstructive and never helping him/giving him the tools he needs to do Things, so how could he possibly have access to (whatever would be needed to fix the thing)? After all the CE horror stories and GM/CE being buddies, do you really think either one of them won't jump at the chance to throw Larches under the bus? Trust me, it sounds like if there's ANY way to shift blame, the CE will find it.
|
|
#
?
Sep 14, 2015 22:53
|
|
|
Why yall gotta trigger me on my day off. It was awesome, by the way. My first personal day in two years. The pleasure at hitting IGNORE on my phone while sipping summer shandy cannot be understated. Ozz81 posted:After all the CE horror stories and GM/CE being buddies, do you really think either one of them won't jump at the chance to throw Larches under the bus? Trust me, it sounds like if there's ANY way to shift blame, the CE will find it. Ah, but the butt buddy relationship between CE and GM was the old GM, now president. The new GM won't hesitate to roll that bus all over CE's fat dumb face if he has a reason, and this is a big reason. CE was supposed to have the generator professionally repaired, it's not a situation of me knowing about it and not reminding him or not doing it myself, because I have no responsibility or power in either situation. This one is safely entirely on the CE. He also hasn't gotten our transmitter generator fixed yet SOOOOO
|
|
#
?
Sep 14, 2015 23:17
|
|
|
We've had an increasing amount of novelty ways of delivering the same spam in the last two weeks, but by far my favourite so far is the "PayPal Update" email. It's the same regular "your account is restricted! Click here to give us your password!" email you'll all be familiar with, but instead now the email has a completely empty body because it's attached as an HTML file to get around content filters. That's not all though, because I opened it in notepad to see if it had any elaborate js/flash vulnerability poo poo going on (it doesn't, it's just the standard phish with new paint) and this beautiful anachronism is in the code: code:
|
|
#
?
Sep 14, 2015 23:40
|
|
|
Renegret posted:e2: and lord knows, their updates via Twitter are loving fantastic. They said they'll provide an update every 15 minutes, and every 15 minutes they're updating. Better updates than we give to our customers, that's for sure. My company would never in a million years consider giving that much detail to our customers regarding an outage. As a customer, I love to see that kind of dedication. Drives me a bonkers that there's a pending request from our Support org as a whole to put together a process to announce outages at all. It is two years old.
|
|
#
?
Sep 15, 2015 00:00
|
|
|
Segmentation Fault posted:years from now Larchesdanrew is at his new job and he has to take a business trip to Buffalo, NY Buffalo larchesdanrew Buffalo Buffalo buffalo buffalo Buffalo Buffalo I think I've lost all meaning of the word "buffalo"
|
|
#
?
Sep 15, 2015 00:15
|
|
|
hihifellow posted:I think I've lost all meaning of the word "buffalo" Buffalo: n Literally, a piece of poo poo.
|
|
#
?
Sep 15, 2015 00:17
|
|
|
Segmentation Fault posted:years from now Larchesdanrew is at his new job and he has to take a business trip to Buffalo, NY As a downstater, this would be my reaction to having to go to Buffalo too.
|
|
#
?
Sep 15, 2015 00:24
|
|
|
Renegret posted:e2: and lord knows, their updates via Twitter are loving fantastic. They said they'll provide an update every 15 minutes, and every 15 minutes they're updating. Better updates than we give to our customers, that's for sure. My company would never in a million years consider giving that much detail to our customers regarding an outage. I was pretty sure I knew who you meant, and I went and checked. Holy crap those are some detailed updates.
|
|
#
?
Sep 15, 2015 01:26
|
|
|
A ticket came in... Guy sets up a BMR of his computer, trips over cable somehow, smashing his EHD mobo. Goes to restore offsite backup, realizes he installed the program, never once checking the important files to see if they were selected to be backed up. Says he needed to be told they weren't being backed up, regardless of the visual queues, information the program gives, and personal responsibility required to make sure the data was actually backed up. It's somehow our fault for his incompetence. I'm about ready to be done.
|
|
#
?
Sep 15, 2015 03:31
|
|
|
Inspector_666 posted:As a downstater, this would be my reaction to having to go to Buffalo too. 
|
|
#
?
Sep 15, 2015 07:25
|
|
|
Ghostlight posted:We've had an increasing amount of novelty ways of delivering the same spam in the last two weeks, but by far my favourite so far is the "PayPal Update" email. Haha, reminds me of a project I inherited from some ex-coworker that was managed by a regular/temp sorta guy we sometimes hire in the meantime. He hated this project. The source code he added/edited is peppered with profanities, rants and exclamations. The class he hated most is 50% commented-out code (most captioned with something like 'why won't this work???') and at the very bottom, a HUGE ascii art piece saying I AM SO DONE. It's great.
|
|
#
?
Sep 15, 2015 09:16
|
|
|
Aunt Beth posted:As a Western New Yorker (Rochester) As someone from Buffalo 
|
|
#
?
Sep 15, 2015 15:22
|
|
|
So a new hire came in.. Yesterday we had a new hire start. He went through some basic app training and a few orientation meetings and seemed to have a good first day even though it was a bit of a gong show on the phones. Today the guy comes in, gets to his desk, say "gently caress YOU" to everyone, leaves and rips out of the parking lot Everyone here, even the boss is confused as hell.
|
|
#
?
Sep 15, 2015 15:25
|
|
|
blackswordca posted:So a new hire came in.. Did larchesdanrew walk into the wrong building?
|
|
#
?
Sep 15, 2015 15:34
|
|
|
blackswordca posted:So a new hire came in.. Is there any sort of new-hire hazing going on at your work place? I could potentially see that being an issue, even if it's minor enough to trigger a very touchy person.
|
|
#
?
Sep 15, 2015 15:43
|
|
|
6:30am this morning my boss texts me: "Just a heads up today is going to be a bad day." Get into work about an hour later, boss tells me that during a system upgrade last night, he was in the middle of doing a full server backup before patching when our main Hypervisor server took a huge poo poo. RAID controller has basically died, says that 3 of the 4 drives in the RAID 6 are bad. This server housed our main file server and our EHR database server. The file server is working on being restored, but my boss tells me that he doesn't have a good backup for the database server. He has not been running one on the main drive that contains user profiles, the entire database, scanned medical records, and the last backup was so old that it apparently was erased (???). 600gb of data not backed up anywhere that we may or may not be able to recover. On the one hand, I probably should have been independently confirming that backups were happening successfully. My boss would tell me when there was a problem with backups and again when they were running good. I assumed everything was being backed up. Obviously assuming is bad, but really, it was my boss' responsibility and as an IT department of 2 I have enough on my plate with what I'm responsible for doing that I really can't be second guessing everything that he's doing as well. At this point I'm not sure how I could have prevented this from happening. I already suggested calling some data recovery places, they told us 3-6 business days and probably $7000 minimum. Somehow I am not really feeling mad or stressed out about this yet. Detachment? Denial? Dunno yet.
|
|
#
?
Sep 15, 2015 15:44
|
|
|
Lightning Jim posted:Is there any sort of new-hire hazing going on at your work place? I could potentially see that being an issue, even if it's minor enough to trigger a very touchy person. Not that I saw/am aware of.
|
|
#
?
Sep 15, 2015 15:45
|
|
|
GreenNight posted:Did larchesdanrew walk into the wrong building? If that was me, I'd still be sitting there meekly, outwardly optimistic, but rotting inside and whining incessantly on an internet comedy forum.
|
|
#
?
Sep 15, 2015 15:46
|
|
|
blackswordca posted:So a new hire came in.. Please tell me that he put on a pair of sunglasses at some point.
|
|
#
?
Sep 15, 2015 15:49
|
|
|
larchesdanrew posted:If that was me, I'd still be sitting there meekly, outwardly optimistic, but rotting inside and whining incessantly on an internet comedy forum. How's that generator schadenfreude going?
|
|
#
?
Sep 15, 2015 15:56
|
|
|
Sirotan posted:Somehow I am not really feeling mad or stressed out about this yet. Detachment? Denial? Dunno yet. I don't know, if I were in your place I'd be assuming the drives are fine unless proven otherwise. Good luck!
|
|
#
?
Sep 15, 2015 16:10
|
|
|
Dylan16807 posted:I don't know, if I were in your place I'd be assuming the drives are fine unless proven otherwise. I guess I am probably feeling that way, we had a problem with this server when we first received it (it's only about 5 months old) and it seems to be doing the same thing now as it did then. It's hard to imagine that we'd have a RAID/other server hardware failure and also 3 SSD drive failure simultaneously. There were no power surges or weather events last night. I am staying optimistic.
|
|
#
?
Sep 15, 2015 16:13
|
|
|
Dylan16807 posted:I don't know, if I were in your place I'd be assuming the drives are fine unless proven otherwise. Same. To be frank: depending on the RAID card, it may have log events to pull. That way you could tell what happened. Hopefull your RIAD card has the ability to reimport the RAID 5 or if not restamp as a RAID 5 (if your RAID controller allows you to create a RAID without initializing). I've had success saving RAIDs that way before.
|
|
#
?
Sep 15, 2015 16:13
|
|
|
|
| # ? Jun 4, 2024 04:18 |
|
|
flosofl posted:How's that generator schadenfreude going? I've been running around all morning putting out the weekend fires that have been smoldering for days. CE and GM have been walking up and down the hall chummily, all but placing their hands in the others' back pockets. CE is spinning an impressively complex web of excuses for everything, and GM is lapping it up. So, everything's back to normal, I guess.
|
|
#
?
Sep 15, 2015 16:31
|
|