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anthonypants posted:Have you tried disabling your adblocker? That wouldn't affect my phone using the same wifi connection.
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Oct 11, 2015 07:25
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NZAmoeba posted:That wouldn't affect my phone using the same wifi connection.
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Oct 11, 2015 07:46
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NZAmoeba posted:I just submitted the following ticket to my ISP: Was hoping to see "do the needful" in there somewhere, left disappointed, F------------ would not quote again
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Oct 11, 2015 08:10
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Ozz81 posted:Do you really think I'm going to pay attention to an email from someone who writes like a drat 6 year old? Yes, otherwise you will get fired for ignoring various C levels.
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Oct 11, 2015 09:34
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NZAmoeba posted:I just submitted the following ticket to my ISP: I had the same thing happen to me, when Google thought I was coming from Azerbaijan even though every other geolocation service had the correct location. They do some sort of independent geolocation and I guess it gets messed up sometimes. There's a form you can fill out to get it corrected over here. Takes a week or two.
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Oct 11, 2015 14:17
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anthonypants posted:Have you tried disabling your adblocker? Not sure if that'll fix it. I have the same problem with my ISP. I'm in Quebec, but, because their head office is in Ontario, my geolocation will sometimes show up as Mississauga. Every now and then it'll show me as being in Alberta. Sure, it's not on the level of extreme as NZAmoeba, but it's still weird.
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Oct 11, 2015 19:38
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A Ticket came in...on a Sunday...outside of normal business hours and breaking every Change Control Policy we have, not to mention space and time. "EMERGENCY: SEI deploying update that requires Java 8u31. Please deploy to attached list of computers. Computers need software no later than 6 AM EST Monday." A few qualms: 1) The ticket arrived 15 minutes ago. 2) I'm sure this will somehow break ADP Payroll. 3) Change Control requires a one-week runtime for all changes, and emergencies require sign-off by our technology leader. And last but not least: 4) Every machine is a laptop, and none of them are on the network at this time. Apparently SEI let us know about the update two months ago, but the line of business didn't think it was a big deal until 3.5 hours before the date of the vendor change.
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Oct 12, 2015 01:30
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NZAmoeba posted:I just submitted the following ticket to my ISP: I think mailing pretty European women is bit out of scope for an ISP
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Oct 12, 2015 01:41
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I always thought "doing the needful" was a euphemism for either jerking off or loving no really
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Oct 12, 2015 07:14
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Wrath of the Bitch King posted:A Ticket came in...on a Sunday...outside of normal business hours and breaking every Change Control Policy we have, not to mention space and time. So as usual some middle manager royally hosed up and is trying to push it to IT? Please tell us you have the power to enforce policy and make them wait for your change process?!
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Oct 12, 2015 09:09
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"x seems a bit slow" is not an appropriate ticket for a third-line to send up to a networking team. Quantifiable measurements or  please.
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Oct 12, 2015 10:26
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I didn't censor this voicemail at all because I think he said his name is Butt: http://tindeck.com/listen/uzqfv
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Oct 12, 2015 12:38
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Thanks Ants posted:"x seems a bit slow" is not an appropriate ticket for a third-line to send up to a networking team. Quantifiable measurements or "I have confirmed that it seems a bit slow"
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Oct 12, 2015 14:48
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Wrath of the Bitch King posted:. Well there you go. Stand with process and offer to them to use your previously agreed process to alert the Technology Leader. That of course assumes there is one clearly written down for you to defend yourself with later if the Technology Leader decides his/her precious weekend was interrupted by an unworthy interruption. Also, with regard to those sending that request to you... that deployment (presumably a deployment) is going south so let's hand them the mic hear their rollback plan... .... Did a tumbleweed just bounce past?
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Oct 12, 2015 15:17
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Why cant you people just post funny tickets instead of bantering back and forth about something as stupid as do the needful? Jesus! Anyway ticket time. Place got robbed the other day. We had a bunch of gift cards about ($10K worth I believe), a TV, and some golf clubs that were purchased to be used as raffle prizes for a big fundraiser kick off my company participates in. Someone stole an access card off of someones desk, walked in over the weekend and took it all. At first I was worried that the IT dept would get in trouble for this and even though I wasn't directly involved in activating and keeping track of the cards I was still sweating bullets as I thought I could get in some poo poo. Then I remembered the golden rule of IT, CYA. Thankfully when I was in meetings to discuss our building security I had sent out an email expressing my concern that we had no video cameras on the entrances. Our owner didnt want them because he is a hard core right wing libertarian type. He expressly wrote that he didnt want a camera system in place because he didnt like the thought of peoples comings and goings being recorded. The card used was an old janitor access card that another employee had left on his desk. So that employee is in deeper poo poo than any of us in IT thankfully. I'm %100 certain that this was an inside job. I don't really have any clue as to who would have done it. I'm afraid that the owner is going to start requesting access to every employees email to try and sniff it out. I don't think he will see the irony of this action either. The dude is a decent guy but he just swings back and forth from crazy libtard to dictator depending on whatever benefits him the most at the time.
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Oct 12, 2015 15:21
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Here's a funny ticket that came in. quote:Hi, Sure, we'll get right on that....
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Oct 12, 2015 15:24
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Please tell me that it tells you WHO requested that.
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Oct 12, 2015 15:28
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Mustache Ride posted:Here's a funny ticket that came in. At my last job, I worked in IP law, and one of the clients we had for trade-mark stuff was the COMPLETELY NOT WORK SAFE http://www.fleshjack.com/. Getting asked to unblock that page by a 60 year old woman was the funniest thing in the whole entire world.
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Oct 12, 2015 15:34
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BaseballPCHiker posted:I'm %100 certain that this was an inside job. I would bet 10K worth of gift cards and a set of golf clubs that you're right. Edit: On the off chance that the person who bought the gift cards still has all the receipts, see if you can get the cards cancelled. Edit2: Have two people do it, because there's no reason to assume that anyone is above suspicion. Dr. Arbitrary fucked around with this message at 15:41 on Oct 12, 2015 |
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Oct 12, 2015 15:38
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Dr. Arbitrary posted:Edit2: Wait a minute... If that's the case... Then this could be an elaborate ruse. Is BaseballPCHiker is teeing off at a high end golf club as we speak? We can't say he isn't the mastermind behind this. And this is before we get into people framing people.
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Oct 12, 2015 15:48
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FireSight posted:Please tell me that it tells you WHO requested that. Yeah I didn't include all the internal stuff that came along with the ticket. It gives me someone's personal gmail account. We're still tracking down who this is. Its not really a high priority though, I don't really care who looks at porn (or tries to) on our network, as long as they aren't downloading malware while doing so.
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Oct 12, 2015 15:51
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Heners_UK posted:Wait a minute... If that's the case... Then this could be an elaborate ruse. Is BaseballPCHiker is teeing off at a high end golf club as we speak? We can't say he isn't the mastermind behind this. The disgruntled IT guy who's been complaining for months that we need to spend more on security is involved in a theft that proves that they need to spend more on security? Not that unlikely. If I had to bet money though, I'd probably be looking at the owner and the owner's family if they work there.
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Oct 12, 2015 15:57
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Heners_UK posted:Wait a minute... If that's the case... Then this could be an elaborate ruse. Is BaseballPCHiker is teeing off at a high end golf club as we speak? We can't say he isn't the mastermind behind this.  drat phone can hardly get reception out here. How can I be expected to post out here?
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Oct 12, 2015 16:07
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Mustache Ride posted:Yeah I didn't include all the internal stuff that came along with the ticket. It gives me someone's personal gmail account. We're still tracking down who this is. Its not really a high priority though, I don't really care who looks at porn (or tries to) on our network, as long as they aren't downloading malware while doing so. Christ, I remember at my old job getting a direct command from management to turn off the porn filter because they were getting tired of having to email each other pictures. I asked them why we even invested in the web filter to begin with and they agreed and told me to take it out and send it back.
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Oct 12, 2015 16:08
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EAT THE EGGS RICOLA posted:At my last job, I worked in IP law, and one of the clients we had for trade-mark stuff was the COMPLETELY NOT WORK SAFE http://www.fleshjack.com/. Getting asked to unblock that page by a 60 year old woman was the funniest thing in the whole entire world. I am the "made in the USA" logo over the tastefully obscured black-and-white photo of a mechanic in a garage
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Oct 12, 2015 16:47
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At one of our locations an ancient PC running environmental control software has died, or rather has been euthanized under entertaining circumstances. The poor thing was stuffed in an outdoor metal cabinet and ran for probably 12 years completely unattended. I've had specialist engineers reviewing the many industrial control PCs at that site and this PC was discovered at the end of the project because the small building next door was torn down, revealing the exterior metal cabinet. One of the engineers opened the cabinet, disconnected the cables and then cradled the PC in his arms to take it indoors for closer examination. What he didn't realize was that without the shade of the building next door the cabinet had been in the sun all day and the PC was about 200 degrees, and as soon he he took it lovingly to his breast it began to burn him and he dropped the goddamn thing on the concrete, thoroughly killing it. So now I have to get XP installed on a modern PC and I don't have a license. Is downgrading from 7 still a possibility? I've never actually used a Windows downgrade so I have no idea how it works.
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Oct 12, 2015 17:06
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Dick Trauma posted:At one of our locations an ancient PC running environmental control software has died, or rather has been euthanized under entertaining circumstances. The poor thing was stuffed in an outdoor metal cabinet and ran for probably 12 years completely unattended. I've had specialist engineers reviewing the many industrial control PCs at that site and this PC was discovered at the end of the project because the small building next door was torn down, revealing the exterior metal cabinet. If you have a windows 7 professional or ultimate licence you can still downgrade to xp it looks like.
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Oct 12, 2015 17:23
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How does that work though? Get XP installer from MS and use the 7 key? I've never done this and am only finding vague info on MS's website.
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Oct 12, 2015 17:36
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Dick Trauma posted:So now I have to get XP installed on a modern PC and I don't have a license. Is downgrading from 7 still a possibility? I've never actually used a Windows downgrade so I have no idea how it works. If it has sufficient business value you should be able to get one of the "embedded" versions (or POSready) which are essentially XP just with another name and continued support.
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Oct 12, 2015 17:39
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Dick Trauma posted:How does that work though? Get XP installer from MS and use the 7 key? I've never done this and am only finding vague info on MS's website. Do you actually need a physical XP box? Because XP Mode in Win 7 will probably be easier and also doesn't mean you have an XP machine sitting there.
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Oct 12, 2015 17:41
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Inspector_666 posted:Do you actually need a physical XP box? Because XP Mode in Win 7 will probably be easier and also doesn't mean you have an XP machine sitting there. The engineers are unsure if the PLC controller software will work in the VM. I want to test it because we have a herd of machines I need to replace and upgrading the software to a modern version will cost at least $50k. I will probably task them with testing this because I'm in a different city and it will be too hard to do this from here.
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Oct 12, 2015 17:45
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Dick Trauma posted:How does that work though? Get XP installer from MS and use the 7 key? I've never done this and am only finding vague info on MS's website. From what I can tell, yes, this is what you do. Just use windows XP install media and use the key from a version of 7 that is eligible for downgrade to XP.
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Oct 12, 2015 17:47
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nielsm posted:If it has sufficient business value you should be able to get one of the "embedded" versions (or POSready) which are essentially XP just with another name and continued support. You can make regular XP SP3 installs into POSReady by changing a single registry entry.
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Oct 12, 2015 17:48
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So today I was able to diagnose that someone had manually input an off-site DNS server (Google's) in about 5 seconds based on their KMS Office 2013 license expiring. Can I get out of desktop support now? 
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Oct 12, 2015 18:03
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One of the reporters asked me if there was any canned air so he could blow out his keyboard. I told him just to bring it to me and I'd blow it out. He brought it in and I started to blow it out, but all the crud in the keyboard just sat there. It was really stuck on. It was also obviously large chunks of food. I could make out Cheez-it corners. I decided to crack it open to see if I could dislodge some of it, and, to my horror, nearly every inch of unexposed area underneath the keys was moldy. I know it wasn't the reporter that asked me, since he's a certifiable germaphobe. Anyways, I wanted to trash it, but it was mechanical and I couldn't bear it. I spent nearly two hours cleaning it and making it like new, and gave the reporter a crappy HP stock keyboard to replace it. Now the freshly cleaned one is going to a good home: mine.
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Oct 12, 2015 21:03
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larchesdanrew posted:One of the reporters asked me if there was any canned air so he could blow out his keyboard. I told him just to bring it to me and I'd blow it out. You know that's what the office dishwasher was invented for?
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Oct 12, 2015 21:24
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spog posted:You know that's what the office dishwasher was invented for? Fun fact: the office dishwasher hasn't been run in over two weeks. Every mug and dish in the kitchen has been stuffed in it, but we're out of detergent. For some reason, no one has felt the need to buy any, so the dishes have just been sitting in there growing god knows what. I bring my own coffee in the morning and don't use the dishes here, so I legitimately don't have a dog in this hunt. It's hilarious though, since someone comes in every morning and makes a big pot of coffee, and that coffee is still sitting there at the end of the day since no one has a cup to drink it out of. Well, until the evening director comes in. For some inexplicable reason, he brings a 5-cup (40oz) Pyrex measuring cup to work with him, fills it to the brim with coffee, throws about six or seven ice cubes in it, and then proceeds to chug it like it's a Miller Light at a frat house. He will do this three times a day. He drinks 15 cups (120oz) of slightly cooled coffee a day, in a two hour period. The same guy also tried convince us the other day that, in the 80's, he ran across some "gangstas" in Hattiesburg, told the police about them, and then informed the gang that he told the police. The gang leader apparently told him, "You did what you thought you had to do, now I'm going to do what I think I have to do," and, in his words, proceeded to "wage a magical battle on the astral plane" using his shaman abilities, of which he was the victor. The gang leader came to him the next day and said he was a god. This man got offended and went home because we laughed. I wish I was making a single bit of this up.
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Oct 12, 2015 21:39
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larchesdanrew posted:Fun fact: the office dishwasher hasn't been run in over two weeks. Every mug and dish in the kitchen has been stuffed in it, but we're out of detergent. For some reason, no one has felt the need to buy any, so the dishes have just been sitting in there growing god knows what. Ya cant quit. You gotta interview every loving body at this place and post it. This is your new mission. Its obvious you won't get fired any time soon.
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Oct 12, 2015 21:44
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larchesdanrew posted:proceeded to "wage a magical battle on the astral plane" using his shaman abilities, of which he was the victor. The gang leader came to him the next day and said he was a god. I guess some people need drugs, and he's since switched over to caffeine.
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Oct 12, 2015 21:53
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larchesdanrew posted:I wish I was making a single bit of this up. You work at a TV station. Why are you not recording this for us? 
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Oct 12, 2015 22:05
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