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go3 posted:Don't work for assholes. It is the Golden Rule of my MSP when debating whether to take on a new client. "Would I work for this person? Would I have a drink with this person?" If either answer is no, then I tell them it won't work out and best of luck. I've finally snagged a job that offers a pension, and once I'm past my probation period it'll be drat hard for them to fire me. I plan on sticking around for a while if I can help it. Assholes or otherwise.
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# ? Nov 10, 2015 19:53 |
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# ? Jun 8, 2024 06:18 |
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go3 posted:Don't work for assholes. It is the Golden Rule of my MSP when debating whether to take on a new client. "Would I work for this person? Would I have a drink with this person?" If either answer is no, then I tell them it won't work out and best of luck. My father ran a business and I worked for him for 5 or 6 years, if some potential customer pissed him off, he'd add a line item that read "+20% aggravation fee" to the quote he would send me, obviously the potential never saw this, but if they bit on the higher cost, it generally made up for whatever bullshit we'd deal with for our few encounters... Although sometimes it was a pain and backfired, but +20% profit on top of 10K jobs is nothing to sneeze at, especially when I was getting 13% of that.
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# ? Nov 10, 2015 20:43 |
"We're turning this back room into a data suppository..." - My boss just now to a potential business client.
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# ? Nov 10, 2015 20:43 |
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Segmentation Fault posted:"We're turning this back room into a data suppository..." - My boss just now to a potential business client. Well, did it fit?
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# ? Nov 10, 2015 20:45 |
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Master Control Unplugs a Bunch of poo poo: The playout system for one of our channels was being wonky and just broadcasting black sometimes instead of moving on with the scheduled programming. A ticket was submitted and the CE was personally informed of the problem. He never did anything about it and the system started broadcasting black at 3:00 this morning. Soooo, the master control operator decided he would reboot the system. By unplugging it. Except, he unplugged five different things before stumbling across the correct power cable. Boy, did I have a fun time trying to figure out why none of our poo poo was working this morning and trying to explain it to people. CE Doesn't Understand Lightbulbs and Also Suffers From Extreme Paranoia: Apparently, we're on a lightbulb changing spree because yesterday, in the middle of the day in a stairwell that is 80% windows to the outside, an employee tripped and fell down and submitted a ticket blaming the lack of lights. Normally, we'd replace them with the customary high-intensity halogen monstrosities that litter this building and blind whoever looks in their general direction, but CE decided that 60w consumer-grade CFLs would suffice. The ceiling is a good 30' high, so it involved climbing a ladder and using a bulb rod to change them out. I warned CE that this was a lot of effort for something that wouldn't work. He asked why it wouldn't work and I told him that I bet him $20 the lights would pop within a few minutes due to the huge amount of power supplied by these specialty sockets. He scoffed and proceeded to change all the lights and then go to lunch. Within five minutes, they all began blowing. He came back and asked me why I turned the lights off. I told him they all blew and to give me $20. But, wait. Hold on a minute. All these lights are clearly defective. WE'LL REPLACE THEM ALL WITH THE EXACT SAME KIND. Pop pop pop pop pop they go. THIRD TIMES A CHARM. Pop pop pop pop pop. There goes our entire inventory of CFLs. CE is convinced it's because the bases are too large because why the gently caress wouldn't that be the cause. Now the stairwell is still "dark" and littered with glass shards and he just does not give one single gently caress because a strange man has been hanging around outside the building all day and he's really suspicious, so supervisor has been camped out in an alley spying on him for a good two hours. The guy is a surveyor for the city
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# ? Nov 10, 2015 20:48 |
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A ticket came in: I tripped again and this time there were shards of glass all over the floor. Please do the needful.
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# ? Nov 10, 2015 20:52 |
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Half my team called in sick today. I wonder how many forget that we're in one or two of the same Steam groups and I can see how many hours of Fallout 4 they've logged since last night. I don't mind an employee under my supervision taking a personal day for whatever reason, and I actively encourage my guys to do so. But seriously, can we at least have 50% ticket queue coverage please? Last week all but one swore up and down they'd be here today, too.
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# ? Nov 10, 2015 21:08 |
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Most, if not all of our dev team took the day off for Fallout 4. I sure hope nothing critical breaks in our software before they get back.
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# ? Nov 10, 2015 21:10 |
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larchesdanrew posted:Now the stairwell is still "dark" and littered with glass shards and he just does not give one single gently caress because a strange man has been hanging around outside the building all day and he's really suspicious, so supervisor has been camped out in an alley spying on him for a good two hours.
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# ? Nov 10, 2015 21:28 |
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larchesdanrew posted:THIRD TIMES A CHARM. I was kind of hoping the CE was a master troll all along but this rules too
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# ? Nov 10, 2015 21:30 |
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It's kind of going from funny to sad as it becomes clearer and clearer that the CE is extremely unwell and his ability to sorta keep a news channel on the air is the only thing that's keeping him out of dumpsters scavenging for food.
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# ? Nov 10, 2015 21:34 |
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My manager manged just to email the word "Sick" in. He's also admitted in the past he was the kind of guy that would stay up late playing games (his wife had scolded him on this before) Also OMG: I was not expecting anything major in larches' last 2 weeks, but that last bit...
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# ? Nov 10, 2015 21:34 |
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Lightning Jim posted:My manager manged just to email the word "Sick" in. You think he's more of a Fallout or a StarCraft kind of guy?
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# ? Nov 10, 2015 21:45 |
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MF_James posted:My father ran a business and I worked for him for 5 or 6 years, if some potential customer pissed him off, he'd add a line item that read "+20% aggravation fee" to the quote he would send me, obviously the potential never saw this, but if they bit on the higher cost, it generally made up for whatever bullshit we'd deal with for our few encounters... Although sometimes it was a pain and backfired, but +20% profit on top of 10K jobs is nothing to sneeze at, especially when I was getting 13% of that. Time might be infinite but our use of it is not and we're better off spending it on people that aren't shitheads
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# ? Nov 10, 2015 22:00 |
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Fallout; I can't remember what game it was last time he mentioned but I think it was an Elder Scrolls
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# ? Nov 10, 2015 22:01 |
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Dr. Arbitrary posted:You think he's more of a Fallout or a StarCraft kind of guy? I got told in no uncertain terms that if I was absent this week, barring a hospital visit, I would be in a heap of poo poo. This was told to me by the VP. He's 4 hours into F4 now according to his Steam profile, and I'm assuming at least a few missions into LotV. Son of a bitch.
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# ? Nov 10, 2015 22:02 |
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Antioch posted:I got told in no uncertain terms that if I was absent this week, barring a hospital visit, I would be in a heap of poo poo. you better not gently caress off of work at the same time I'm planning on loving off of work! This is serious poo poo!
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# ? Nov 10, 2015 22:09 |
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I was feeling a bit ill this morning, but decided to go to work anyway because I was worried people would think I was just staying home to play Fallout 4. I have tomorrow off for Rememberance Day anyway, and wasn't feeling that bad. Turns out I'm much more I'll than I initially thought, so I've ended up spending the whole day messing around with customized Windows 10 start menus instead of anything constructive. Also congrats larchesdanrew for finally
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# ? Nov 10, 2015 22:26 |
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larchesdanrew posted:
This... This cannot be real
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# ? Nov 10, 2015 22:43 |
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Lightning Jim posted:Fallout; I can't remember what game it was last time he mentioned but I think it was an Elder Scrolls Skyrim.
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# ? Nov 10, 2015 22:43 |
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Anyone about to get back on the Starcraft ladder? Easily the most stressful/demanding game I've ever played I don't know why I'm doing this to myself
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# ? Nov 10, 2015 22:51 |
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Antioch posted:I got told in no uncertain terms that if I was absent this week, barring a hospital visit, I would be in a heap of poo poo. I would totally send him a message asking him how the Nuka Cola tastes, and then follow up saying that I think it tastes like lies and heartbreak.
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# ? Nov 10, 2015 22:55 |
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Hey guys, we have a lot of people who remote in and I encounter a lot of credential issues where (for example) the username/password box keeps popping up in outlook. Usually having them connect to the VPN, lock the computer, and unlock it makes it go away - I was wondering if there is some way to get a dump of the stored credential/security information on the laptop as well as the AD server itself so I can show that it is the issue instead of going 'it just works..' when I tell people to do that. Or am I way off track and does this not do anything and it just works because *reasons*?
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# ? Nov 11, 2015 01:09 |
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Danith posted:Hey guys, we have a lot of people who remote in and I encounter a lot of credential issues where (for example) the username/password box keeps popping up in outlook. Usually having them connect to the VPN, lock the computer, and unlock it makes it go away - I was wondering if there is some way to get a dump of the stored credential/security information on the laptop as well as the AD server itself so I can show that it is the issue instead of going 'it just works..' when I tell people to do that. Easiest explanation? They disconnected from the corp network when they left and have no server to authenticate to until they're on VPN. No log dumps or other work necessary, if you tried explaining and they don't get it, revoke their remote access for being clueless.
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# ? Nov 11, 2015 02:09 |
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http://www.theonion.com/article/man-really-letting-no-one-have-it-during-exit-inte-51809 This seems appropriate
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# ? Nov 11, 2015 03:11 |
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Ozz81 posted:Easiest explanation? They disconnected from the corp network when they left and have no server to authenticate to until they're on VPN. No log dumps or other work necessary, if you tried explaining and they don't get it, revoke their remote access for being clueless. Ya but even when their VPN'd in they can get the popup over and over again. It's like the credentials on the laptop aren't matching whats on the server and they don't update unless you try to log on/unlock account
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# ? Nov 11, 2015 03:52 |
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Danith posted:Ya but even when their VPN'd in they can get the popup over and over again. It's like the credentials on the laptop aren't matching whats on the server and they don't update unless you try to log on/unlock account Might be something to do with how Autodiscover/DNS is working over the VPN.
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# ? Nov 11, 2015 05:58 |
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A finance director at our company came in with his personal $300 special laptop and said "fix this for me", and I said "sure, $40 an hour". I now have $280 on my way, which will come in handy after I get laid off.
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# ? Nov 11, 2015 10:02 |
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larchesdanrew posted:Master Control Unplugs a Bunch of poo poo: Are those glass shards from popped CFL's? Because that's kind of a hazard. http://www2.epa.gov/cfl/cleaning-broken-cfl Edit: nm read that page more and it's just as bad as a normal fluorescent. Nothing to see here . ptier fucked around with this message at 12:13 on Nov 11, 2015 |
# ? Nov 11, 2015 12:10 |
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larchesdanrew posted:CE Doesn't Understand Lightbulbs and Also Suffers From Extreme Paranoia: Everytime I think I've figured out how dumb this guy is, larches posts stuff like this.
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# ? Nov 11, 2015 13:00 |
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Oh, you are trying to set up for a meeting. No, I am not at the office. It is 7:00 in the goddamned morning. No, I will not take care of this when I get in, I won't be there for about two hours and I assume that is much too late to be of any use whatsoever. If you need help at a meeting, tell me the day before, you loving idiots.
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# ? Nov 11, 2015 13:22 |
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Danith posted:Ya but even when their VPN'd in they can get the popup over and over again. It's like the credentials on the laptop aren't matching whats on the server and they don't update unless you try to log on/unlock account Do they shutdown their laptop or does it just go into sleep? We had the issue here where people would just close the lid, then go home and try to continue working. Regardless, if they want to login to Outlook the proper credentials if they get a popup is domain\username and then password. Just user name doesn't work.
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# ? Nov 11, 2015 13:46 |
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larchesdanrew posted:Master Control Unplugs a Bunch of poo poo: I cannot for the life of me understand how you haven't gone into short timer mode yet. Did you get the $20?
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# ? Nov 11, 2015 14:01 |
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Wifi annoys me at times: Getting lots of packet loss at home (20%) and my itunes keeps dying ungracefully mid-song (tracks are on NAS and apparently buffering is something that Apple thinks other people should do) Fire up my handy wifi phone app and find that all 6 wifi routers in range have all decided to use channel 11. Manually lock my router to channel 1 and all is good. That was yesterday. Now they have all decided to use channel 1. It's like they have a herd instinct. Like lemmings.
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# ? Nov 11, 2015 14:05 |
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Volmarias posted:Did you get the $20? Hahaha, you know the answer. Also speaking of ridiculous lighting, our GM a few months ago bought some outdoor florescent bulbs instead of the soft-white or whatever you call them and put them into the radio control room. A room that's smaller than my bedroom at home has four outdoor lights on the ceiling and without fail every time a new person comes in their first question is "Jesus why is it so loving bright?"
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# ? Nov 11, 2015 14:06 |
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spog posted:It's like they have a herd instinct. Like lemmings. Sounds like interference on 2.4ghz?
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# ? Nov 11, 2015 14:14 |
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Malek posted:Skyrim. Yep, now that you mention it, that was the specific one. Still haven't seen any emails from him yet so let's see if he comes in today
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# ? Nov 11, 2015 14:17 |
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larchesdanrew posted:Master Control Unplugs a Bunch of poo poo: As a non IT lurker, I am phenomenally glad that you're getting out of there. But my god these are amazing stories you have from that job.
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# ? Nov 11, 2015 14:39 |
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Much to my own surprise we have a full team here today - except the guy who's on morphine for a broken spine. One PM was looking a bit haggard though, so I poked her a bit and we have a winner. Right now she's sipping coffee and putting a new gaming rig together online.
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# ? Nov 11, 2015 15:17 |
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# ? Jun 8, 2024 06:18 |
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# ? Nov 11, 2015 15:49 |