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Entropic posted:Vaping is like gaming, as long as you don't capitalize it you're probably fine. Love it, not sure if deliberately ironic, very clever, accidental genius, trolling or just obeying the rules of grammer. Well done.
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# ? Jan 28, 2016 11:19 |
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# ? Jun 4, 2024 08:25 |
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Our reception desk is staffed 24/7 (hospital) and the night/weekend shift is allowed to use streaming sites to provide some entertainment. Tonight at 02:30 I get a call on my on-call pone: "Hey, it's Mr. Shithead from reception. The internet seems slow and I can't watch my streams." "Uh, you realize it's two-loving-thirty in the morning? You know that this number is reserved for actual emergencies?" "Well, I just thought you wanted to know that there's something wrong. Anyway, now that I have you on the phone, could you remote in and see if you can fix it?"
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# ? Jan 28, 2016 11:38 |
spankmeister posted:wtf dude go home and take some rest Boss is probably awake by now, I just shot the technical update to us technical people and mentioned I'm handing off as soon as he arrives. He was doing this Tuesday night into yesterday AM. I could see RAM being an issue. Down hard at the disk side, though, I'm all for the backplane being the next part. Which, by the way, is awesome in that HP didn't have any on the East Coast. California had the nearest compatible backplane. It's slated to arrive at or before 10:30 AM, the tech shortly thereafter. I'm not sure about the PSUs, though. The root of all this: at some points, either at low operation or performing a task, the server just hangs. Shares drop, RDP connections drop, the console lets you move the mouse around but it doesn't take ctrl-alt-del or any other keystrokes. iLO soft reboots don't work, requires a press and hold or just a physical hard shutdown. Did I also mention this is a ~Storageworks X1600~ and as such it's not really the same as a Proliant, and thus it never showed an error light? Nor does it have error lights for components, or even a general "something's hosed up, load up the management homepage and call support" light? Double also HP will only support it if you use Storage Server 2008, which is its own awful bag of tricks. Thanks Ants posted:Can you push HP for a new system and just move the disks and RAID controller across? Has that ever worked for anyone? I'm dying to know what eldritch abomination one must make a pact with in order to get HP to do a complete system swap. We pushed for the backplane yesterday and will see what's up.
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# ? Jan 28, 2016 12:12 |
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MiniFoo posted:An email blast came in: We've had a few people fall for this... Whatever this thing is, it logs into your GApps account, sends that same email to EVERYONE in your contact list. And as it sends them it deletes your contacts, clears out your inbox, and sent mail. The website link phishes your Gapps login info and then tries to get you to download a Word document with some obfuscated macros. Likely it installs some sort of Cryptowall variant. stevewm fucked around with this message at 15:37 on Jan 28, 2016 |
# ? Jan 28, 2016 15:33 |
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stevewm posted:We've had a few people fall for this... Whatever this thing is, it logs into your GApps account, sends that same email to EVERYONE in your contact list. And as it sends them it deletes your contacts, clears out your inbox, and sent mail. Best thing was when CEO got one and gave me a call. "What is my google docs info". He was trying his exchange password, I had him change that just in case and to call the person who sent it. Who he insisted he was expecting something from and wasn't answering their phone. This is hilarious because he has a zero tolerance policy about clicking "fake links". People have been fired for falling for phishing attacks that were really well done or installing a virus from a fake invoice.
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# ? Jan 28, 2016 15:46 |
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pixaal posted:Best thing was when CEO got one and gave me a call. "What is my google docs info". He was trying his exchange password, I had him change that just in case and to call the person who sent it. Who he insisted he was expecting something from and wasn't answering their phone. This is hilarious because he has a zero tolerance policy about clicking "fake links". People have been fired for falling for phishing attacks that were really well done or installing a virus from a fake invoice. We hold several "computer basics" classes every year at our various branch locations. Covering such things as starting word documents, basic spreadsheets, etc.. And another session we call "How to not be stupid on the internet". One thing we spend a LOT of time on during this is identifying phising emails. I go through my SPAM folder and save as many examples as I can find just for demonstration purposes. We constantly remind staff to be suspicious of any link or file they receive and to call support anytime they are unsure. This does result in some calls about files/links that are definitely legitimate, but we would rather be safe than sorry.
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# ? Jan 28, 2016 16:16 |
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Any of you work for CERN's networking department? If so, I'm so, so, sorry: http://motherboard.vice.com/read/cern-engineers-have-to-identify-and-disconnect-9000-obsolete-cables?utm_source=vicenewsfb
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# ? Jan 28, 2016 16:21 |
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Migishu posted:Any of you work for CERN's networking department?
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# ? Jan 28, 2016 16:37 |
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pixaal posted:Best thing was when CEO got one and gave me a call. "What is my google docs info". He was trying his exchange password, I had him change that just in case and to call the person who sent it. Who he insisted he was expecting something from and wasn't answering their phone. This is hilarious because he has a zero tolerance policy about clicking "fake links". People have been fired for falling for phishing attacks that were really well done or installing a virus from a fake invoice. So you're interviewing candidates for CEO then?
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# ? Jan 28, 2016 16:49 |
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Kyrosiris posted:Just wait until you meet a vaper that mixes their own liquids. It's like an unholy combination of a tinker and an alchemist. I've been making my own juice for over 6 (7?) years now. Before vaping really caught on you couldn't just go online and order juice, you had to make it yourself. And mods? HAHAHA You had to MacGyver something out of an old flashlight, cable connectors, surgical supplies, and RC cars. hazzlebarth posted:"Well, I just thought you wanted to know that there's something wrong. Anyway, now that I have you on the phone, could you remote in and see if you can fix it?" adds youtube, hulu, and netflix to the webfilter Fixed. That is absolutely horrifying. How the gently caress did it get like that in the first place?
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# ? Jan 28, 2016 17:10 |
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rundll32.exe inetcpl.cpl ResetIEtoDefaults is the "Take two aspirin and call me in the morning" of the service desk. It's amazing just how much random bullshit it fixes.
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# ? Jan 28, 2016 17:13 |
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GnarlyCharlie4u posted:That is absolutely horrifying. How the gently caress did it get like that in the first place? quote:Over the years, Evrard said CERN had a “not-so-good habit” of simply leaving old cables in situ when they were replaced, and piling the new ones up top. Now, removing the old ones is not as straightforward as you might think. Each cable in the PS Booster, for instance, is about 50 metres long, travelling from the surface buildings at CERN’s Geneva base down underground to the injector.
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# ? Jan 28, 2016 17:16 |
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stevewm posted:We hold several "computer basics" classes every year at our various branch locations. Covering such things as starting word documents, basic spreadsheets, etc.. And another session we call "How to not be stupid on the internet". One thing we spend a LOT of time on during this is identifying phising emails. I go through my SPAM folder and save as many examples as I can find just for demonstration purposes. We constantly remind staff to be suspicious of any link or file they receive and to call support anytime they are unsure. This does result in some calls about files/links that are definitely legitimate, but we would rather be safe than sorry. I love getting calls to check emails and even if its a perfectly fine email. I thank the user and tell them if they aren't sure in the future to please continue to let me know so we can verify that the email isn't a scam. I probably save time checking a few emails a week compared to cleaning up crypto messes. I have tested known good backups of everything on the network so even that wouldn't be too long.
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# ? Jan 28, 2016 17:37 |
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Leaving old cable in situ isn't even a rare occurrence. If you work in a building taller than 4 stories odds are half the cable in the runs is dead as gently caress, because the contract doesn't cover pulling old cable and gently caress doing it yourself. EDIT: Still no excuse for leaving the terminated ends all over your datacenter. Label that poo poo, coil it up and stick it in the ceiling if it still works. Rhymenoserous fucked around with this message at 18:12 on Jan 28, 2016 |
# ? Jan 28, 2016 18:08 |
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The headline says they have to identify the lines still. I guess they didn't budget a label maker.
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# ? Jan 28, 2016 18:42 |
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From my understanding it's cable that's either proprietary, broken, or otherwise EOL. And there's so much of it that not only are they running out of room, they're having difficulty removing what's there due to pressure friction.
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# ? Jan 28, 2016 18:54 |
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Kurieg posted:From my understanding it's cable that's either proprietary, broken, or otherwise EOL. And there's so much of it that not only are they running out of room, they're having difficulty removing what's there due to pressure friction. Just remove all of it and rewire the entire thing.
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# ? Jan 28, 2016 18:56 |
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stevewm posted:We've had a few people fall for this... Whatever this thing is, it logs into your GApps account, sends that same email to EVERYONE in your contact list. And as it sends them it deletes your contacts, clears out your inbox, and sent mail. That definitely seems to be the case with the (thankfully) very small number of users who actually clicked the link in the email. 95% of those were using Chrome and got the red "phishing link detected" screen and didn't go any further, but I still scanned their computers to make sure. The last handful were using Firefox or IE or whatever, clicked the link, got to a fake Dropbox login page saying "You can now login with your email account", then actually entered their loving credentials. Only one of them was actually using Google Apps, so I'm definitely going to check to see if any filters were added to their account and whatnot - the others have Exchange addresses, so I just having them change their passwords and stay vigilant. https://www.youtube.com/watch?v=J6VjPM5CeWs
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# ? Jan 28, 2016 19:49 |
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A ticket came in. Front Desk: ALL PHONES ARE DOWN! CAn'T CALL IN OUR OUT! Me: I'm sure everything is fine... checks... Lync basically poo poo the bed and our entire dial plan just ... disappeared. I just happened to take a back up last night because I was doing something completely unrelated... I think?
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# ? Jan 28, 2016 20:57 |
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One of our remote offices far away from me was having severe trouble with their connection on and off the past few days. Ping times would be 1000ms+ for hours at a time, so working on remote desktop was practically impossible for them. I couldn't find anything unusual with my limited access, and Time Warner even came out and replaced the modem yesterday. Still had problems. Eventually someone casually mentioned that "this only seems to happen when [supervisor] is in the office." Turns out every time her phone connected to the wifi, it crippled their whole connection. This is the first time I've encountered someone causing problems by literally walking through the door. And people wonder why I'm reluctant to give out the wifi passwords at our main offices.
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# ? Jan 28, 2016 21:15 |
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Was she running OSPF on her phone or something?
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# ? Jan 28, 2016 21:55 |
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Or was it infected with malware?
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# ? Jan 28, 2016 22:16 |
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wa27 posted:One of our remote offices far away from me was having severe trouble with their connection on and off the past few days. Ping times would be 1000ms+ for hours at a time, so working on remote desktop was practically impossible for them. I couldn't find anything unusual with my limited access, and Time Warner even came out and replaced the modem yesterday. Still had problems. Never let cellphones on the main work network. Shove them onto a bandwidth limited guest network if they really HAVE to have wifi on their phone while at work.
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# ? Jan 28, 2016 22:23 |
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Dr. Arbitrary posted:Yeah, I hated that at my last job, I need Z drive access! devmd01 posted:Ding ding ding! Single mapped drive to a dfs namespace with folder enumeration is amazing. Access auditing is easier, cloning someone's security access for a new hire is easier, and if you break out each department to a separate drive/share, you can more easily limit the space hoggers. This was from several pages back, but I'm interested in reading more about this. Anyone have any recommended starting points where I should look?
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# ? Jan 29, 2016 03:30 |
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Migishu posted:Any of you work for CERN's networking department? Lol scientists and academics are hoarders. I really gotta start deleting ancient commented out code. It's not a useful reference to anyone anymore!
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# ? Jan 29, 2016 05:15 |
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FireSight posted:Never let cellphones on the main work network. Shove them onto a bandwidth limited guest network if they really HAVE to have wifi on their phone while at work. This. This right here.
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# ? Jan 29, 2016 05:40 |
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FireSight posted:Never let cellphones on the main work network. Shove them onto a bandwidth limited guest network if they really HAVE to have wifi on their phone while at work. This is what we do, works great.
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# ? Jan 29, 2016 06:23 |
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KillHour posted:Was she running OSPF on her phone or something? nexxai posted:Or was it infected with malware? No idea. It's her personal phone and I rarely see these people so I'll probably never find out. I told her she at least might want to keep an eye on her data usage, but I don't think she cares much. The guest network thing is a good idea. Right now I just disallow all mobile devices as a rule at our two main offices but I'll consider doing something like that. This was one of our smaller 3-man operations that are usually just set up with a home router and no VPN to the main network.
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# ? Jan 29, 2016 06:42 |
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Japanese Dating Sim posted:This was from several pages back, but I'm interested in reading more about this. Anyone have any recommended starting points where I should look? I don't remember exactly how it worked, but I remember getting it going on a VM in a few hours. The roles you need are "DFS Namespaces"and "DFS Replication" I'd select the default File and Storage Services as well. Then open DFS Management and start creating namespaces. This guide seems pretty close to how I remember it.
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# ? Jan 29, 2016 07:01 |
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so this week someone sent x amount of personnel a nasty bug. _none_ of the receivers opened it. not. a. single. one. I guess I have done something right...
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# ? Jan 29, 2016 13:49 |
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Emushka posted:so this week someone sent x amount of personnel a nasty bug. We're switching to Office 365, about 20% of our users have written in asking if the Unified Messaging email they receive is legit. Brought a tear to my eye.
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# ? Jan 29, 2016 13:51 |
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DigitalMocking posted:This. This right here. "so what's the wifi password?" - IEEE 802.1X. no password. "but....but...but....) Company policy.
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# ? Jan 29, 2016 13:55 |
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DigitalMocking posted:We're switching to Office 365, about 20% of our users have written in asking if the Unified Messaging email they receive is legit. we have an emplyee of the month from IT perspective. you should probably start this.
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# ? Jan 29, 2016 13:56 |
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quote:NOT POSSIBLE TO WORK ON THE COMPANY INTRANET ! The entirety of the ticket. That can go to the bottom of the pile.
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# ? Jan 29, 2016 16:09 |
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Emushka posted:we have an emplyee of the month from IT perspective. you should probably start this. That's a great idea.
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# ? Jan 29, 2016 16:18 |
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DigitalMocking posted:Me: I'm sure everything is fine... checks... "Why hello, manager whose people are always loving up the same things! How are you? Oh, one of your new people is reporting a system error? How charming! They probably closed the wrong window or typed a password incorrectly. Well, let me just try and replicate that error and ohhhhhhhhhhh poo poo."
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# ? Jan 29, 2016 16:27 |
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FireSight posted:Never let cellphones on the main work network. Shove them onto a bandwidth limited guest network if they really HAVE to have wifi on their phone while at work. Yep, anyone worth their salt will do this - at my job that's how it's segregated out for internal and external folks. One internal wifi for domain laptops/tablets, separate lower-bandwidth for mobile phones, and a guest network completely separate from those two for clients or other non-employees to use.
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# ? Jan 29, 2016 16:38 |
After the boss came in to relieve me at around 8:15ish yesterday, I went home, napped a few times, and am back today for more ~restore fun times~ One of these days I'll post the details, there's just so much to sort through, but I got such a nice thank-you from one of the folks who works here for all that we're doing, even though it's not done yet.
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# ? Jan 29, 2016 17:51 |
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MJP posted:After the boss came in to relieve me at around 8:15ish yesterday, I went home, napped a few times, and am back today for more ~restore fun times~ You are getting paid or getting comp time even if you are salaried right? Pulling a few all nighters should get you 40hours comp easy. Word it as "Week off when things settle down"
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# ? Jan 29, 2016 18:12 |
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# ? Jun 4, 2024 08:25 |
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Why did someone need admin rights to delete a shortcut?
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# ? Jan 29, 2016 18:15 |