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And in case people missed this - another voip company went is having problems and had all their Canadian DIDs pulled yesterday.http://www.theglobeandmail.com/report-on-business/telecom-spat-leaves-thousands-of-canadians-without-full-phone-service/article28276391/ posted:Telecom spat leaves thousands of Canadians without full phone service
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# ? Jan 21, 2016 17:10 |
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# ? May 25, 2024 13:23 |
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Aww, I was just talking with her yesterday about a billing issue and she was really nice.
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# ? Jan 21, 2016 21:21 |
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Antioch posted:Aww, I was just talking with her yesterday about a billing issue and she was really nice. She's a billing and sales rep, so it's not surprising for them to not know what IPv6 is offhand without some assistance. I'll let her know you appreciated her help!
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# ? Jan 22, 2016 00:08 |
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Please don't be an rear end in a top hat to call center reps. Coxswain Balls posted:She's a billing and sales rep, so it's not surprising for them to not know what IPv6 is offhand without some assistance. I'll let her know you appreciated her help! Especially since you weren't even talking to the right person.
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# ? Jan 22, 2016 00:16 |
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Congratulations on being an rear end in a top hat?
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# ? Jan 22, 2016 15:46 |
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As stated before, residential IPv6 isn't really a thing from Shaw; at least in Edmonton. My friend had to jump some serious hoops to even get it set up with Telus.
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# ? Jan 22, 2016 17:21 |
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Congrats: you're a douche bag to call centre reps.
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# ? Jan 22, 2016 20:44 |
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FreeBSD IPv6 vulnerability. I'll enable IPv6 when I actually need it for something and it's been well tested. The very minor performance benefits are not worth the risk IMO.
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# ? Jan 23, 2016 08:26 |
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I wish there existed a company as reliable and professional as start.ca but without the bullshit bandwidth caps.
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# ? Jan 25, 2016 21:02 |
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The Sweetling posted:I wish there existed a company Fixed that to better match the Canadian market.
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# ? Jan 25, 2016 21:21 |
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The Sweetling posted:I wish there existed a company as reliable and professional as start.ca but without the bullshit bandwidth caps.
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# ? Jan 25, 2016 21:27 |
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Because they're Bullshit. Here's a great market niche for ISPs: do something your competition DOESN'T do, like charge for caps.
The Sweetling fucked around with this message at 23:37 on Jan 25, 2016 |
# ? Jan 25, 2016 23:34 |
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The Sweetling posted:Because they're Bullshit. Here's a great market niche for ISPs: do something your competition DOESN'T do, like charge for caps.
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# ? Jan 25, 2016 23:39 |
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The Sweetling posted:Because they're Bullshit. Here's a great market niche for ISPs: do something your competition DOESN'T do, like charge for caps. That requires them to have the capital to run their own lines to all their customers, which AIUI some super-regional ISPs are doing with fiber but isn't really an option for IISPs who are shackled to Bell/Rogers copper.
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# ? Jan 25, 2016 23:58 |
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Right now the wholesale rates set by the CRTC make unlimited a massive liability to the independent ISPs. In a lot of cases customers using over 300gb are actually costing them money and they're trying to make it up on the lesser plans.
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# ? Jan 26, 2016 00:04 |
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Less Fat Luke posted:I don't think Bell or Rogers allow resellers (or whatever the correct term is) to do that. It is entirely allowed for a reseller to do that, but since they still have to pay Bell/Rogers their capacity (as in G/Tbps, I think, but a lot of terms in the debate around data caps are used in a counterintuitive way)-based wholesale costs, it would mean either they would charge more for an unlimited plan or they would hemorrhage money and go out of business. This is why basically every reseller (and maybe a couple of incumbents - I know a fair number of Rogers' current Internet plans are unlimited but I haven't looked at Bell/Shaw/Telus?) a) offers unlimited plans, and b) charges extra for them compared to capped plans. Do Beanfield/Novus/the other condo-fibre ISPs have no capped plans at all?
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# ? Jan 26, 2016 00:12 |
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ChubbyThePhat posted:As stated before, residential IPv6 isn't really a thing from Shaw; at least in Edmonton. My friend had to jump some serious hoops to even get it set up with Telus. IPv6 isn't a thing from Shaw anywhere, business or residential. It's coming soon(tm). I don't believe that their CMTS even handles ipv6, so if you want it, it's either Telus (or someone else) or tunnelling for an internet ipv6 connection.
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# ? Jan 26, 2016 00:25 |
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originalnickname posted:IPv6 isn't a thing from Shaw anywhere, business or residential. It's coming soon(tm). I don't believe that their CMTS even handles ipv6, so if you want it, it's either Telus (or someone else) or tunnelling for an internet ipv6 connection. Oh I thought they offered it exclusively to business clients, but I could be mistaken. I'd have a backup 6to4 tunnel anyways cause you never know. My buddy runs his IPv6 through Telus though, so that's the only hands on experience I have with it from ISPs.
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# ? Jan 26, 2016 00:28 |
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Dallan Invictus posted:This is why basically every reseller (and maybe a couple of incumbents - I know a fair number of Rogers' current Internet plans are unlimited but I haven't looked at Bell/Shaw/Telus?) a) offers unlimited plans, and b) charges extra for them compared to capped plans. Do Beanfield/Novus/the other condo-fibre ISPs have no capped plans at all? I don't know about the others but where Start.ca has fibre presence in London, Ontario their plans are amazing. Gives you an idea of what the market might look like if everyone had a fair shot at the last mile.
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# ? Jan 26, 2016 06:54 |
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8ender posted:I don't know about the others but where Start.ca has fibre presence in London, Ontario their plans are amazing. Gives you an idea of what the market might look like if everyone had a fair shot at the last mile. Jesus... That almost makes me want to move to London. You know, if it wasn't London.
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# ? Jan 26, 2016 06:56 |
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8ender posted:I don't know about the others but where Start.ca has fibre presence in London, Ontario their plans are amazing. Gives you an idea of what the market might look like if everyone had a fair shot at the last mile. Not where I live.
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# ? Jan 26, 2016 07:34 |
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8ender posted:I don't know about the others but where Start.ca has fibre presence in London, Ontario their plans are amazing. Gives you an idea of what the market might look like if everyone had a fair shot at the last mile. Are there any maps of their nascent coverage? I was just reading an article saying they're spending this year expanding the coverage of the initial downtown rollout. I'm in old north, but I'm assuming it won't make it up this way.
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# ? Jan 26, 2016 07:40 |
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If I had to hazard a guess they'd be focusing on the apartments/condos outside downtown where they can wire up that many more units at once. I can't see proper FTTH for the older SFH subdivisions for a while yet.
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# ? Jan 26, 2016 08:11 |
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There are the rumours/plans to build fuckoff huge high-rises by the museum, and out behind City Hall, which would probably be prime targets for fibre installation as well. Assuming that they actually leave the graft stage.
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# ? Jan 26, 2016 09:14 |
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ChubbyThePhat posted:Oh I thought they offered it exclusively to business clients, but I could be mistaken. I'd have a backup 6to4 tunnel anyways cause you never know. My buddy runs his IPv6 through Telus though, so that's the only hands on experience I have with it from ISPs. Well I bet you could probably get ipv6 for business if you were going to be running fiber business internet, I just know pretty certainly that they don't have any infrastructure in place currently to handle IPv6 on anything that touches a cable modem (yet).... Sorry :/
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# ? Jan 26, 2016 15:50 |
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Yeah, it's for enterprise business using fiber. Small or medium businesses just using cable are in the same boat as residential accounts. Sorry for not making that clear earlier.
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# ? Jan 26, 2016 20:24 |
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You could move to Olds where the community got so frustrated by Telus dragging their feet deploying anything better that absolute bottom-tier ADSL so a few years ago so they said "gently caress you" and community funded their own fibre network. 1GBup/down and 2TB cap for $120? Yes please.
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# ? Jan 26, 2016 21:04 |
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slidebite posted:You could move to Olds where the community got so frustrated by Telus dragging their feet deploying anything better that absolute bottom-tier ADSL so a few years ago so they said "gently caress you" and community funded their own fibre network. I visited the team over there and the network actually started as something that the Major 3 could come in and sell services on. Unfortunately about half way through the build they all changed their minds and thus O-Net was born. They have a pretty unique model with their town and I couldn't see this working with other little towns. Alberta has a major advantage with the Super-Net http://www.servicealberta.gov.ab.ca/supernet.cfm. This is pretty much the only province where a private company can lease fibre access to get bandwidth in tiny towns. In any other province it's all owned by Telus & Bell which fucks over any other ISP.
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# ? Jan 26, 2016 21:38 |
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Nitr0 posted:I visited the team over there and the network actually started as something that the Major 3 could come in and sell services on. Unfortunately about half way through the build they all changed their minds and thus O-Net was born. They have a pretty unique model with their town and I couldn't see this working with other little towns. Yes, as far as I can remember the Chamber of Commerce and Olds College (a rural version of a community college, focus on agriculture) were huge drivers towards this project. I also hear that the budget ballooned to a point where years later they're still paying it off, I believe the initial plan was 10 million dollars and the final product was something like 40 million? Which is a not-small amount of money for a town with 8250 people. Not to say that I wouldn't love to have a muni fiber project in my tiny town, I'd drop Shaw in a second.
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# ? Jan 26, 2016 22:21 |
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A bit of a random question. But does anyone know any Rogers installation techs? I have a technical about the installation process of Rogers whole home PVR and I'm getting conflicting answers from Rogers CSRs. Specifically, I'm wondering if the Rogers tech just needs access to the panel with the amp and the splitters or if they need to access every room in the house with a cable box.
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# ? Jan 29, 2016 00:51 |
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They'll probably need to access each room, just too see that they're getting the proper signal levels at each outlet. Are you one of those weirdos trying to keep people out of certain room of your house?
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# ? Jan 29, 2016 01:16 |
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Mr. Apollo posted:A bit of a random question. But does anyone know any Rogers installation techs? I have a technical about the installation process of Rogers whole home PVR and I'm getting conflicting answers from Rogers CSRs. If everything is good with the wiring around the house and you have a lazy tech, no. If the tech is thorough or there's any signal issues at any outlet in your house then year they will probably go check the splitters first.
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# ? Jan 29, 2016 03:26 |
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DariusLikewise posted:If everything is good with the wiring around the house and you have a lazy tech, no.
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# ? Jan 29, 2016 04:20 |
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just put some blankets over your anime porn posters and dolls
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# ? Jan 29, 2016 04:27 |
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Just hide the bricks of cocaine under the sofa.
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# ? Jan 29, 2016 06:35 |
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Mr. Apollo posted:A bit of a random question. But does anyone know any Rogers installation techs? I have a technical about the installation process of Rogers whole home PVR and I'm getting conflicting answers from Rogers CSRs. We need to put in a moca filter at the point of entry to the home so the neighbourhood cannot see your recordings. Some amps have moca filtering built in. After whole home is provisioned on our laptops all boxes need to be reset till they are all shaking hands and the house shows up. Edit: If you have a pvr running on SARA whole home will not work. Reps are dumb and do not know this so if your PVR is a non-rental 1st gen 8642 or lower you are SOL Sixfools fucked around with this message at 02:15 on Feb 6, 2016 |
# ? Feb 6, 2016 01:59 |
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Canada have any outstanding kidnapping cases going on right now? I think I can solve it if so.
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# ? Feb 6, 2016 07:34 |
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Sixfools posted:We need to put in a moca filter at the point of entry to the home so the neighbourhood cannot see your recordings. Some amps have moca filtering built in. After whole home is provisioned on our laptops all boxes need to be reset till they are all shaking hands and the house shows up. Edit - What's SARA? The PVR is a Nextbox 3.0 (9865HD). Mr. Apollo fucked around with this message at 17:49 on Feb 6, 2016 |
# ? Feb 6, 2016 07:46 |
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Oh Teksavvy. It was a good 5 year run with literally ZERO issues up til now, but over the past few months with policy changes, price increases, and for the past month what is becoming increasingly unreliable connection (bandwidth drops in the evening and atleast FOUR outages in the past week) I am going to atleast *start* looking for something else. Wouldn't have minded the price increase but I can't even stream Netflix reliably in the evening anymore, and my phone data usage is through the roof because the internet outages are getting more frequent (apparently some of them were Ontario wide?). I will probably give them a few weeks to see if they can get this slowdown/outage crap straightened out but in the meantime I may as well browse to see what's out there since I haven't really looked at other ISP's since I moved here 6 years ago. I know some of this poo poo is out of TSI's hands, but it doesn't justify having me pay for something that ultimately isn't working.
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# ? Feb 6, 2016 15:59 |
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# ? May 25, 2024 13:23 |
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JustAwful posted:Oh Teksavvy. It was a good 5 year run with literally ZERO issues up til now, but over the past few months with policy changes, price increases, and for the past month what is becoming increasingly unreliable connection (bandwidth drops in the evening and atleast FOUR outages in the past week) I am going to atleast *start* looking for something else. As a word of warning, if your connectivity issues are due to line problems, switching to another provider will do absolutely nothing (except maybe Rogers itself, they don't gently caress you on truck rolls for line repairs). And the last couple days the outages have been caused by Rogers effectively just turning Teksavvy's interconnects on and off while laughing in Teksavvy's face. They posted a graph of their links just completely zeroing the last couple of days: https://twitter.com/bramabramson/status/696016746667442176 John Capslocke fucked around with this message at 19:39 on Feb 6, 2016 |
# ? Feb 6, 2016 19:33 |