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silicone thrills
Jan 9, 2008

I paint things
Pissing me off today:

I get into work a few minutes early every day and start work early and therefor I leave a few minutes early to beat traffic.

My helpdesk is supposed to be staffed from 8am to 5pm. A couple of my techs are perpetually a little on the later side but i'd think they were adults enough to stay a little late.

NOPE.

The boss is now basically punishing the whole team because no one stayed till 5pm yesterday and he saw the desk not staffed so now I get to stay around a babysit my couple of retards who couldn't loving handle being adults. I just want to scream - HOW ARE WE THE SAME AGE?

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Thanks Ants
May 21, 2004

#essereFerrari


A courier came to our office, phoned the general number that is meant to be manned until 18:30 which ended up diverting to an out-of-hours answering service, rang the doorbell and got no answer, so left.

The main number rang through to a call answering service because someone hosed with the configuration and kicked it into service an hour earlier than it is supposed to, and the guy in charge of getting shipments out the door knows the batteries in the doorbell have been hosed for about a week now, but has done nothing about it.

If you'd guessed that the consequences for this will be "gently caress all" then you guessed correctly. But god forbid I get back late from lunch one day to do my job that can literally be done at any time I decide to tackle it.

Sickening
Jul 16, 2007

Black summer was the best summer.

Tigntink posted:

Pissing me off today:

I get into work a few minutes early every day and start work early and therefor I leave a few minutes early to beat traffic.

My helpdesk is supposed to be staffed from 8am to 5pm. A couple of my techs are perpetually a little on the later side but i'd think they were adults enough to stay a little late.

NOPE.

The boss is now basically punishing the whole team because no one stayed till 5pm yesterday and he saw the desk not staffed so now I get to stay around a babysit my couple of retards who couldn't loving handle being adults. I just want to scream - HOW ARE WE THE SAME AGE?

One of the first things you need to learn when you start managing people is to have a surefire way of knowing when people leave if you aren't there. Even people you trust could eventually take advantage of you if chances of getting caught are slim to none.

Sickening fucked around with this message at 23:32 on Feb 10, 2016

silicone thrills
Jan 9, 2008

I paint things

Sickening posted:

One of the first things you need to learn when you start managing people is to have a surefire way of knowing when people leave if you aren't there. Even people you trust could eventually take advantage of you if chances of getting caught are slim to none.

I mean, I know these things. I managed teenagers when I was a movie theater manager and obviously I expected them to be morons and to try to take advantage but honestly, I would expect 30 year olds to be a bit better at this.

We've already had talks about this - especially on the "hey, you got here 10 minutes late today, make sure you are around until 5pm please"

I just hate I expect people to be better than they inherently are.

Sickening
Jul 16, 2007

Black summer was the best summer.

Tigntink posted:

I mean, I know these things. I managed teenagers when I was a movie theater manager and obviously I expected them to be morons and to try to take advantage but honestly, I would expect 30 year olds to be a bit better at this.

We've already had talks about this - especially on the "hey, you got here 10 minutes late today, make sure you are around until 5pm please"

I just hate I expect people to be better than they inherently are.

Also, the example you set is pretty important. You obviously leave before your scheduled time by your own admission. Yes you have a justification for it and it might be valid, but people base their decisions of yours. Some people will think what is okay for you is okay for them. Now if your boss isn't okay with you leaving early, you basically caused your boss to have the same bitch you have now.

silicone thrills
Jan 9, 2008

I paint things

Sickening posted:

Also, the example you set is pretty important. You obviously leave before your scheduled time by your own admission. Yes you have a justification for it and it might be valid, but people base their decisions of yours. Some people will think what is okay for you is okay for them. Now if your boss isn't okay with you leaving early, you basically caused your boss to have the same bitch you have now.

It's something my boss and I discussed at our 1 on 1. He was ok with it because I put in a crazy amount more work than everyone else and I am always on time, always available on the phone. 2-3x more volume than anyone else on top of attending project meetings.

He let me know a few weeks ago that if the folks on my team didn't get their poo poo together, he'd have to do this. I'm not mad at him at all and I totally respect that. I'm irritated at people not pulling their weight.

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

Tigntink posted:

It's something my boss and I discussed at our 1 on 1. He was ok with it because I put in a crazy amount more work than everyone else and I am always on time, always available on the phone. 2-3x more volume than anyone else on top of attending project meetings.

He let me know a few weeks ago that if the folks on my team didn't get their poo poo together, he'd have to do this. I'm not mad at him at all and I totally respect that. I'm irritated at people not pulling their weight.

Never in the history of ever will all employees be even near 80% productivity, generally the best you hope for is 50%. The people that do go above and beyond will make up for the lazy slackers.

Alighieri
Dec 10, 2005


:dukedog:

Tigntink posted:

It's something my boss and I discussed at our 1 on 1. He was ok with it because I put in a crazy amount more work than everyone else and I am always on time, always available on the phone. 2-3x more volume than anyone else on top of attending project meetings.

He let me know a few weeks ago that if the folks on my team didn't get their poo poo together, he'd have to do this. I'm not mad at him at all and I totally respect that. I'm irritated at people not pulling their weight.

I think you are living my life. Like, to a scarily similar degree.

Khisanth Magus
Mar 31, 2011

Vae Victus

MF_James posted:

Never in the history of ever will all employees be even near 80% productivity, generally the best you hope for is 50%. The people that do go above and beyond will make up for the lazy slackers.

I discovered a long time ago that I have the capability to do significantly more than pretty much any colleague I've had anywhere I've worked. I also learned that I rarely if ever get any recognition or even acknowledgement of how much more I do than everyone else, so why should I?

silicone thrills
Jan 9, 2008

I paint things

Khisanth Magus posted:

I discovered a long time ago that I have the capability to do significantly more than pretty much any colleague I've had anywhere I've worked. I also learned that I rarely if ever get any recognition or even acknowledgement of how much more I do than everyone else, so why should I?

I just go stir crazy if I move any slower than I do. I like to be busy all day because it makes my day go by faster.

Ham Equity
Apr 16, 2013

The first thing we do, let's kill all the cars.
Grimey Drawer

Khisanth Magus posted:

I discovered a long time ago that I have the capability to do significantly more than pretty much any colleague I've had anywhere I've worked. I also learned that I rarely if ever get any recognition or even acknowledgement of how much more I do than everyone else, so why should I?
I had to put out a project in nine weeks that the attorney working it had two loving years to work on. It literally took up all of my time during that time, including a bunch of overtime. Raise time comes, and I get a 1.5% raise because I was behind on my regular duties.

Yeah, because I spent NINE loving WEEKS covering Shitlord Esquire's lazy, procrastinating, fuckup rear end. My productivity probably dropped about 80-90% after that, because there is literally no incentive for me to do any better, and even if they decide they can fire me (I've been here longer than anyone else, my job responsibilities are unique, and no one else knows how to do what I do including our software support people who should understand it better than anyone), it'll just mean looking for a new job would become my full-time, on-unemployment job instead of just my part-time job.

I strongly suspect most complaints of employees not working hard enough has to do with perverse incentives provided by the company.

Proud Christian Mom
Dec 20, 2006
READING COMPREHENSION IS HARD
the key to being successful is finding a bunch of idiots willing to work hard

Virigoth
Apr 28, 2009

Corona rules everything around me
C.R.E.A.M. get the virus
In the ICU y'all......



Things pissing me off: Sr. Developers.

Scenario: Dev wants to deploy new thing to X region, accidentally deploys it to X,Y, and Z region of our AWS product for production. Y region stops responding to pings.

Do you:

A. Stop what you are doing and get more people involved including your team and DevOps.

or

B. Freak out, start deleting random things across all 3 regions including all of the IAM profiles for your service, try to delete the Cloudformation stack (fails on certain tasks because of access), reboot the EC2 instances of our API service like a cowboy, terminate some of your service instances, and THEN page the Service Delivery manager and DevOps escalation mailer with an e-mail entitled "Production issue! I need help!" as the title and "Call me ASAP!" as the body.

I'm giving gold stars for the right answer.


Bonus: He opened a ticket today asking for reduced access because he was couldn't handle the responsibility

Khisanth Magus
Mar 31, 2011

Vae Victus
I think the thing that finally made me say "gently caress it, I don't give a poo poo anymore and will just put in bare minimum effort" was the first time that a team I was on completed a long, complicated project, the executive board was very happy with the results and such... And the project manager who didn't really do anything got a bonus and we got squat except taken out for lunch one day.

Methylethylaldehyde
Oct 23, 2004

BAKA BAKA

Thanatosian posted:

I strongly suspect most complaints of employees not working hard enough has to do with perverse incentives provided by the company.

"I do you a favor and get my rear end reamed for it. Why the gently caress would I ever do anything for you ever again?"

I have taken to heart the story of the Bobs. A great man once told the Bobs, "If I bust my rear end and Initech sells a few extra units, I don't see a dime. The only motivation is the fear of losing my job, and Bob, that only makes someone work just hard enough not to get fired". If the company actively punishes you for going above and beyond, why in gods name would you ever do more than the bare minimum?

Virigoth posted:

Bonus: He opened a ticket today asking for reduced access because he was couldn't handle the responsibility

At least he was self aware enough to know he in no way, shape or form should have access to anything more complex than stapler and put in a ticket to make his access reflect that. Best way to handle it would be "Your access reduction request has been approved. Your user accounts have been terminated, and security will be there shortly to escort you off the premises."

Methylethylaldehyde fucked around with this message at 01:28 on Feb 11, 2016

Gothmog1065
May 14, 2009
Pissing me off today: My coworker.

We're on the technical team of a huge Epic changeover at the hospital. My hospital is dirt cheap and doesn't do a tiered system (Except in a few places -- That control money unsurprisingly enough). She was hired outside of the organization. Everything about this woman seems fishy as gently caress to me. She was a PM helping other hospitals change over to the new system supposedly, specifically dealing with what we do, yet she hasn't actually worked on the interfaces themselves, and self-admittedly (in the interview) said she hasn't been on the technical side in something like 10 or 12 years. However, she's got THREE certifications for this position (Which the way the system works if you get certified, you don't recertify, you learn what is new and get "badges"), and our hospital is sending her BACK to class for the 4th. She doesn't know poo poo about computers in general (Couldn't put in a GPU, was highly confused on where the drop down menu for the time zones were, knew nothing about domains, etc). So yesterday, the other guy and I who have been dealing with all of our interface mapping since being hired to this position decided since he was out today, and there wasn't much to do, I was going to double check our maps, and she could build out another higher level over view map. Mind you, our servers aren't being stood up until March, so everything we're doing is busywork. I told what we had talked about, and she stared spouting off about something about how she didn't want to "mess" with the coworker's work. I told her it didn't matter because it was 100% wrong anyways, and needed to be completely redone (We didn't get all the info we needed), and she started off on how we needed to do this OTHER thing that we don't have the information for, nor the access to do (Our actual Engineer and Manager need to do). I told her that's fine, I'd work on the map, and she said she'd do it anyways.

Now she's signing her emails with "Senior Analyst", when I know for a fact there was no Senior Analyst position posted. So either the hospital gave her a position that wasn't posted, or she thinks she's got rank on us when she doesn't. Hopefully my boss isn't going to be gone all day again in meetings so I can bring it up to him.

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


What does it mean when you start getting the "The customer is spending <$LargeDollarAmt> on our product?" speech from business side of things?

The reason I'm asking is simply because I'm well aware our customer spends a lot of money but do all of our other customers.

It's first come, first serve.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Tab8715 posted:

What does it mean when you start getting the "The customer is spending <$LargeDollarAmt> on our product?" speech from business side of things?

The reason I'm asking is simply because I'm well aware our customer spends a lot of money but do all of our other customers.

It's first come, first serve.

"We're worried they'll stop paying <$LargeDollarAmt> if we don't fellate and/or bend over for them on-demand, and you're blue-balling them with reasons."

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal

Tab8715 posted:

What does it mean when you start getting the "The customer is spending <$LargeDollarAmt> on our product?" speech from business side of things?

The reason I'm asking is simply because I'm well aware our customer spends a lot of money but do all of our other customers.

It's first come, first serve.

It means they want you to hand hold them with white gloves because they're bitching about something and threatening to take their business elsewhere.

The correct response is to treat them like any other paying customer that doesn't bitch about small poo poo and treats you with respect, but sales is spineless.

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

Tab8715 posted:

What does it mean when you start getting the "The customer is spending <$LargeDollarAmt> on our product?" speech from business side of things?

The reason I'm asking is simply because I'm well aware our customer spends a lot of money but do all of our other customers.

It's first come, first serve.

I love this. This is dangerously close to "do you know who I am?" that is spouted off by some egocentrics.

I have a customer who early on tried that poo poo with "we pay you X a month. Surely we are among your biggest customers and should have some influence on development."

I have other customers who easily break 100X per month. Yeah, no, pal. You ain't poo poo around these here parts.

But I can never say anything other than "I'll see what I can do to escalate."

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


Neddy Seagoon posted:

"We're worried they'll stop paying <$LargeDollarAmt> if we don't fellate and/or bend over for them on-demand, and you're blue-balling them with reasons."

What I don't understand is why the hell are selling this extraordinarily complex solution when we're not even sure if it'll work in the first and we're able to do it with existing infrastructure for no cost?

Gothmog1065
May 14, 2009

Tab8715 posted:

What I don't understand is why the hell are selling this extraordinarily complex solution when we're not even sure if it'll work in the first and we're able to do it with existing infrastructure for no cost?

<$LargeDollarAmt> is your answer

QuiteEasilyDone
Jul 2, 2010

Won't you play with me?

Gothmog1065 posted:

<$LargeDollarAmt> is your answer

Remember, sales will sell ANYTHING so long as <$LargeDollarAmt> counts towards their commission.

xzzy
Mar 5, 2009

How about they get to keep the commission, but if delivery misses deadline because they promised features that couldn't be implemented, they lose their job. See if that keeps their mouth shut a little bit.

World would be better in general, clients would benefit by not wasting money on vaporware.

Migishu
Oct 22, 2005

I'll eat your fucking eyeballs if you're not careful

Grimey Drawer
Things pissing me off: Windows 10

I've got a pro copy, so I changed all my GP settings to not automatically install updates, and to not download them until I want to.

So what does Microsoft do, 2 days in a row?

gently caress you Microsoft, I control when I want poo poo to be done on my home PC.

Ynglaur
Oct 9, 2013

The Malta Conference, anyone?

xzzy posted:

How about they get to keep the commission, but if delivery misses deadline because they promised features that couldn't be implemented, they lose their job. See if that keeps their mouth shut a little bit.

World would be better in general, clients would benefit by not wasting money on vaporware.

"So you're saying I get to keep my commission. .."

Swink
Apr 18, 2006
Left Side <--- Many Whelps
I'm getting those win10 auto updates. It's not respecting the WSUS settings. I hate it.

DigitalMocking
Jun 8, 2010

Wine is constant proof that God loves us and loves to see us happy.
Benjamin Franklin
Pissing me off today: Lync's Response Groups.

gently caress whoever at Microsoft designed this bullshit system. I hope you get cancer of the balls.

anthonypants
May 6, 2007

by Nyc_Tattoo
Dinosaur Gum

Swink posted:

I'm getting those win10 auto updates. It's not respecting the WSUS settings. I hate it.
No, no; it's a feature.

Wrath of the Bitch King
May 11, 2005

Research confirms that black is a color like silver is a color, and that beyond black is clarity.

DigitalMocking posted:

Pissing me off today: Lync's Response Groups.

gently caress whoever at Microsoft designed this bullshit system. I hope you get cancer of the balls.

I'm a big fan of the Lync/Skype for Business monthly security patch that somehow breaks Outlook. There's been about three of those so far in the past half a year.

DigitalMocking
Jun 8, 2010

Wine is constant proof that God loves us and loves to see us happy.
Benjamin Franklin

Wrath of the Bitch King posted:

I'm a big fan of the Lync/Skype for Business monthly security patch that somehow breaks Outlook. There's been about three of those so far in the past half a year.

That's just like a sweet bonus to using this piece of poo poo.

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


Goddamn.

I work for Contoso a massive technology company and when it comes to our implementing our own products everything is done worst-practice.

Japanese Dating Sim
Nov 12, 2003

hehe
Lipstick Apathy

Japanese Dating Sim posted:

Welp I am :yotj: this year, no doubt in my mind. Working as Help Desk Manager for my department, have improved the department pretty drastically, people are a lot happier with us lately, etc.

Just had my annual evaluation - exemplary in every single category. Best evaluation he's ever given. Nope, no raise, but you can change the title in your email signature to take out the meaningless "Assistant" in front of your current title if you want! Also, that new pretend email signature title will ironically match a position that HR has listed as paying $20k more than you make now.

Goddamn my job is jerking me around so much this week. I posted the above on Tuesday.

I came in Wednesday and was told that I actually was getting promoted up to the next level; still underpaid but a ~8-10% bump in pay and a position change. Additionally two deserving people on my team were getting the raises I argued for. Great, frustration went down a bit. I still don't want to stay here forever, but I can see sticking around for a little bit now. The only thing is, my boss doesn't know the timeline or the actual number value change that I'll be getting and will tell me tomorrow (which is now today).

WELL, today, I find out that the position change won't happen for another 7 months. :what: It's not even his fault, it's some HR policy that they can't get around (I have verified this for myself), so I'm not mad at him but I'm pretty much in the same place as I was before. :yotj:

Khisanth Magus
Mar 31, 2011

Vae Victus

Japanese Dating Sim posted:

Goddamn my job is jerking me around so much this week. I posted the above on Tuesday.

I came in Wednesday and was told that I actually was getting promoted up to the next level; still underpaid but a ~8-10% bump in pay and a position change. Additionally two deserving people on my team were getting the raises I argued for. Great, frustration went down a bit. I still don't want to stay here forever, but I can see sticking around for a little bit now. The only thing is, my boss doesn't know the timeline or the actual number value change that I'll be getting and will tell me tomorrow (which is now today).

WELL, today, I find out that the position change won't happen for another 7 months. :what: It's not even his fault, it's some HR policy that they can't get around (I have verified this for myself), so I'm not mad at him but I'm pretty much in the same place as I was before. :yotj:

I missed it before, but your original post had something that was kind of the last straw for me in my first developer job. I started entry level with kind of crap pay. Got a promotion to the standard developer level with a small raise. Sat in that position for a while because the only way to get a promotion to a higher position is for someone in that position on your team to leave. A couple years later the company wanted to get a H1B visa employee for a position at the same level I was at. Part of that requires that they advertise the position locally for x amount of time, and they have to advertise the salary. Which was $20k more than I made for the exact same position.

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal

Khisanth Magus posted:

I missed it before, but your original post had something that was kind of the last straw for me in my first developer job. I started entry level with kind of crap pay. Got a promotion to the standard developer level with a small raise. Sat in that position for a while because the only way to get a promotion to a higher position is for someone in that position on your team to leave. A couple years later the company wanted to get a H1B visa employee for a position at the same level I was at. Part of that requires that they advertise the position locally for x amount of time, and they have to advertise the salary. Which was $20k more than I made for the exact same position.

Isn't that pretty standard though, to gently caress with the local listings to the point that nobody is "qualified" and they can skip to H1B candidates? Or is the common method to bomb the salary and up the minimum requirements so that nobody that qualifies wants the job?

Either way they weren't seriously advertising the job since they wanted to go H1B.

GoatShaver
Nov 12, 2010
:yotj:

After an interview, i'm told i'll be getting an offer later in the day. I'm the second guy they wanted for this position, guess the first guy declined. Not a big deal to me, I know without my certs but with experience i'm still a solid fit for the role. Only kicker is testing + random testing, which I have no issues quitting, but I was burning for a bit to deal with working 55-65 hours a week... going to have to clean that up. We'll see what this offer says.

EDIT: Unless the test is why the first guy didn't make it!

GoatShaver fucked around with this message at 20:06 on Feb 11, 2016

DigitalMocking
Jun 8, 2010

Wine is constant proof that God loves us and loves to see us happy.
Benjamin Franklin

Japanese Dating Sim posted:

Goddamn my job is jerking me around so much this week. I posted the above on Tuesday.

I came in Wednesday and was told that I actually was getting promoted up to the next level; still underpaid but a ~8-10% bump in pay and a position change. Additionally two deserving people on my team were getting the raises I argued for. Great, frustration went down a bit. I still don't want to stay here forever, but I can see sticking around for a little bit now. The only thing is, my boss doesn't know the timeline or the actual number value change that I'll be getting and will tell me tomorrow (which is now today).

WELL, today, I find out that the position change won't happen for another 7 months. :what: It's not even his fault, it's some HR policy that they can't get around (I have verified this for myself), so I'm not mad at him but I'm pretty much in the same place as I was before. :yotj:


Yeah, that's bullshit. There's no written policy at HR saying you have to wait 7 months to enact a promotion, or promotions can only happen on September 1st or some such poo poo. You're being jerked around.

GoatShaver
Nov 12, 2010

DigitalMocking posted:

Yeah, that's bullshit. There's no written policy at HR saying you have to wait 7 months to enact a promotion, or promotions can only happen on September 1st or some such poo poo. You're being jerked around.

Yuuuuuuuuuuuuuup. Wait seven months, and it'll be a "we can't do it until next years budget".

In the words of Wu-Tang - protect ya neck.

Ham Equity
Apr 16, 2013

The first thing we do, let's kill all the cars.
Grimey Drawer

DigitalMocking posted:

Yeah, that's bullshit. There's no written policy at HR saying you have to wait 7 months to enact a promotion, or promotions can only happen on September 1st or some such poo poo. You're being jerked around.
Yuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuup.

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Japanese Dating Sim
Nov 12, 2003

hehe
Lipstick Apathy
I'm actually looking at the policy right now. They allow "reclassifications" on two dates, March 1 and September 1, and the deadline for when March 1 promotions can happen already passed. Some fiscal year budgeting BS. It may be pertinent that I work for a state government. That said, I don't doubt that with enough complaining it can be done before then, because I know of someone who got his around November.

Did I mention how those two dates are basically as far away in both directions from when employee evaluations are scheduled to occur as possible? This is why people hate HR.

It's really really not my boss jerking me around in this particular instance. I have a lot to hold against him, but not this. Though if I were in his position I would be calling HR and bitching at them if I knew my employee was expected to wait 7 months for a promotion I promised him yesterday.

In any case, I'll be making a lot of noise about this, updating my resume, picking up my CCNA studying, etc. I'm not naive. :yotj:

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