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Pissing me off today: I get into work a few minutes early every day and start work early and therefor I leave a few minutes early to beat traffic. My helpdesk is supposed to be staffed from 8am to 5pm. A couple of my techs are perpetually a little on the later side but i'd think they were adults enough to stay a little late. NOPE. The boss is now basically punishing the whole team because no one stayed till 5pm yesterday and he saw the desk not staffed so now I get to stay around a babysit my couple of retards who couldn't loving handle being adults. I just want to scream - HOW ARE WE THE SAME AGE?
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# ? Feb 10, 2016 23:10 |
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# ? Jun 10, 2024 11:02 |
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A courier came to our office, phoned the general number that is meant to be manned until 18:30 which ended up diverting to an out-of-hours answering service, rang the doorbell and got no answer, so left. The main number rang through to a call answering service because someone hosed with the configuration and kicked it into service an hour earlier than it is supposed to, and the guy in charge of getting shipments out the door knows the batteries in the doorbell have been hosed for about a week now, but has done nothing about it. If you'd guessed that the consequences for this will be "gently caress all" then you guessed correctly. But god forbid I get back late from lunch one day to do my job that can literally be done at any time I decide to tackle it.
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# ? Feb 10, 2016 23:14 |
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Tigntink posted:Pissing me off today: One of the first things you need to learn when you start managing people is to have a surefire way of knowing when people leave if you aren't there. Even people you trust could eventually take advantage of you if chances of getting caught are slim to none. Sickening fucked around with this message at 23:32 on Feb 10, 2016 |
# ? Feb 10, 2016 23:16 |
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Sickening posted:One of the first things you need to learn when you start managing people is to have a surefire way of knowing when people leave if you aren't there. Even people you trust could eventually take advantage of you if chances of getting caught are slim to none. I mean, I know these things. I managed teenagers when I was a movie theater manager and obviously I expected them to be morons and to try to take advantage but honestly, I would expect 30 year olds to be a bit better at this. We've already had talks about this - especially on the "hey, you got here 10 minutes late today, make sure you are around until 5pm please" I just hate I expect people to be better than they inherently are.
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# ? Feb 10, 2016 23:20 |
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Tigntink posted:I mean, I know these things. I managed teenagers when I was a movie theater manager and obviously I expected them to be morons and to try to take advantage but honestly, I would expect 30 year olds to be a bit better at this. Also, the example you set is pretty important. You obviously leave before your scheduled time by your own admission. Yes you have a justification for it and it might be valid, but people base their decisions of yours. Some people will think what is okay for you is okay for them. Now if your boss isn't okay with you leaving early, you basically caused your boss to have the same bitch you have now.
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# ? Feb 10, 2016 23:32 |
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Sickening posted:Also, the example you set is pretty important. You obviously leave before your scheduled time by your own admission. Yes you have a justification for it and it might be valid, but people base their decisions of yours. Some people will think what is okay for you is okay for them. Now if your boss isn't okay with you leaving early, you basically caused your boss to have the same bitch you have now. It's something my boss and I discussed at our 1 on 1. He was ok with it because I put in a crazy amount more work than everyone else and I am always on time, always available on the phone. 2-3x more volume than anyone else on top of attending project meetings. He let me know a few weeks ago that if the folks on my team didn't get their poo poo together, he'd have to do this. I'm not mad at him at all and I totally respect that. I'm irritated at people not pulling their weight.
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# ? Feb 10, 2016 23:52 |
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Tigntink posted:It's something my boss and I discussed at our 1 on 1. He was ok with it because I put in a crazy amount more work than everyone else and I am always on time, always available on the phone. 2-3x more volume than anyone else on top of attending project meetings. Never in the history of ever will all employees be even near 80% productivity, generally the best you hope for is 50%. The people that do go above and beyond will make up for the lazy slackers.
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# ? Feb 11, 2016 00:15 |
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Tigntink posted:It's something my boss and I discussed at our 1 on 1. He was ok with it because I put in a crazy amount more work than everyone else and I am always on time, always available on the phone. 2-3x more volume than anyone else on top of attending project meetings. I think you are living my life. Like, to a scarily similar degree.
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# ? Feb 11, 2016 00:16 |
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MF_James posted:Never in the history of ever will all employees be even near 80% productivity, generally the best you hope for is 50%. The people that do go above and beyond will make up for the lazy slackers. I discovered a long time ago that I have the capability to do significantly more than pretty much any colleague I've had anywhere I've worked. I also learned that I rarely if ever get any recognition or even acknowledgement of how much more I do than everyone else, so why should I?
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# ? Feb 11, 2016 00:39 |
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Khisanth Magus posted:I discovered a long time ago that I have the capability to do significantly more than pretty much any colleague I've had anywhere I've worked. I also learned that I rarely if ever get any recognition or even acknowledgement of how much more I do than everyone else, so why should I? I just go stir crazy if I move any slower than I do. I like to be busy all day because it makes my day go by faster.
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# ? Feb 11, 2016 00:46 |
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Khisanth Magus posted:I discovered a long time ago that I have the capability to do significantly more than pretty much any colleague I've had anywhere I've worked. I also learned that I rarely if ever get any recognition or even acknowledgement of how much more I do than everyone else, so why should I? Yeah, because I spent NINE loving WEEKS covering Shitlord Esquire's lazy, procrastinating, fuckup rear end. My productivity probably dropped about 80-90% after that, because there is literally no incentive for me to do any better, and even if they decide they can fire me (I've been here longer than anyone else, my job responsibilities are unique, and no one else knows how to do what I do including our software support people who should understand it better than anyone), it'll just mean looking for a new job would become my full-time, on-unemployment job instead of just my part-time job. I strongly suspect most complaints of employees not working hard enough has to do with perverse incentives provided by the company.
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# ? Feb 11, 2016 00:55 |
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the key to being successful is finding a bunch of idiots willing to work hard
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# ? Feb 11, 2016 01:04 |
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Things pissing me off: Sr. Developers. Scenario: Dev wants to deploy new thing to X region, accidentally deploys it to X,Y, and Z region of our AWS product for production. Y region stops responding to pings. Do you: A. Stop what you are doing and get more people involved including your team and DevOps. or B. Freak out, start deleting random things across all 3 regions including all of the IAM profiles for your service, try to delete the Cloudformation stack (fails on certain tasks because of access), reboot the EC2 instances of our API service like a cowboy, terminate some of your service instances, and THEN page the Service Delivery manager and DevOps escalation mailer with an e-mail entitled "Production issue! I need help!" as the title and "Call me ASAP!" as the body. I'm giving gold stars for the right answer. Bonus: He opened a ticket today asking for reduced access because he was couldn't handle the responsibility
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# ? Feb 11, 2016 01:08 |
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I think the thing that finally made me say "gently caress it, I don't give a poo poo anymore and will just put in bare minimum effort" was the first time that a team I was on completed a long, complicated project, the executive board was very happy with the results and such... And the project manager who didn't really do anything got a bonus and we got squat except taken out for lunch one day.
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# ? Feb 11, 2016 01:11 |
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Thanatosian posted:I strongly suspect most complaints of employees not working hard enough has to do with perverse incentives provided by the company. "I do you a favor and get my rear end reamed for it. Why the gently caress would I ever do anything for you ever again?" I have taken to heart the story of the Bobs. A great man once told the Bobs, "If I bust my rear end and Initech sells a few extra units, I don't see a dime. The only motivation is the fear of losing my job, and Bob, that only makes someone work just hard enough not to get fired". If the company actively punishes you for going above and beyond, why in gods name would you ever do more than the bare minimum? Virigoth posted:Bonus: He opened a ticket today asking for reduced access because he was couldn't handle the responsibility At least he was self aware enough to know he in no way, shape or form should have access to anything more complex than stapler and put in a ticket to make his access reflect that. Best way to handle it would be "Your access reduction request has been approved. Your user accounts have been terminated, and security will be there shortly to escort you off the premises." Methylethylaldehyde fucked around with this message at 01:28 on Feb 11, 2016 |
# ? Feb 11, 2016 01:25 |
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Pissing me off today: My coworker. We're on the technical team of a huge Epic changeover at the hospital. My hospital is dirt cheap and doesn't do a tiered system (Except in a few places -- That control money unsurprisingly enough). She was hired outside of the organization. Everything about this woman seems fishy as gently caress to me. She was a PM helping other hospitals change over to the new system supposedly, specifically dealing with what we do, yet she hasn't actually worked on the interfaces themselves, and self-admittedly (in the interview) said she hasn't been on the technical side in something like 10 or 12 years. However, she's got THREE certifications for this position (Which the way the system works if you get certified, you don't recertify, you learn what is new and get "badges"), and our hospital is sending her BACK to class for the 4th. She doesn't know poo poo about computers in general (Couldn't put in a GPU, was highly confused on where the drop down menu for the time zones were, knew nothing about domains, etc). So yesterday, the other guy and I who have been dealing with all of our interface mapping since being hired to this position decided since he was out today, and there wasn't much to do, I was going to double check our maps, and she could build out another higher level over view map. Mind you, our servers aren't being stood up until March, so everything we're doing is busywork. I told what we had talked about, and she stared spouting off about something about how she didn't want to "mess" with the coworker's work. I told her it didn't matter because it was 100% wrong anyways, and needed to be completely redone (We didn't get all the info we needed), and she started off on how we needed to do this OTHER thing that we don't have the information for, nor the access to do (Our actual Engineer and Manager need to do). I told her that's fine, I'd work on the map, and she said she'd do it anyways. Now she's signing her emails with "Senior Analyst", when I know for a fact there was no Senior Analyst position posted. So either the hospital gave her a position that wasn't posted, or she thinks she's got rank on us when she doesn't. Hopefully my boss isn't going to be gone all day again in meetings so I can bring it up to him.
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# ? Feb 11, 2016 01:58 |
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What does it mean when you start getting the "The customer is spending <$LargeDollarAmt> on our product?" speech from business side of things? The reason I'm asking is simply because I'm well aware our customer spends a lot of money but do all of our other customers. It's first come, first serve.
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# ? Feb 11, 2016 02:51 |
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Tab8715 posted:What does it mean when you start getting the "The customer is spending <$LargeDollarAmt> on our product?" speech from business side of things? "We're worried they'll stop paying <$LargeDollarAmt> if we don't fellate and/or bend over for them on-demand, and you're blue-balling them with reasons."
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# ? Feb 11, 2016 02:54 |
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Tab8715 posted:What does it mean when you start getting the "The customer is spending <$LargeDollarAmt> on our product?" speech from business side of things? It means they want you to hand hold them with white gloves because they're bitching about something and threatening to take their business elsewhere. The correct response is to treat them like any other paying customer that doesn't bitch about small poo poo and treats you with respect, but sales is spineless.
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# ? Feb 11, 2016 03:02 |
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Tab8715 posted:What does it mean when you start getting the "The customer is spending <$LargeDollarAmt> on our product?" speech from business side of things? I love this. This is dangerously close to "do you know who I am?" that is spouted off by some egocentrics. I have a customer who early on tried that poo poo with "we pay you X a month. Surely we are among your biggest customers and should have some influence on development." I have other customers who easily break 100X per month. Yeah, no, pal. You ain't poo poo around these here parts. But I can never say anything other than "I'll see what I can do to escalate."
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# ? Feb 11, 2016 03:13 |
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Neddy Seagoon posted:"We're worried they'll stop paying <$LargeDollarAmt> if we don't fellate and/or bend over for them on-demand, and you're blue-balling them with reasons." What I don't understand is why the hell are selling this extraordinarily complex solution when we're not even sure if it'll work in the first and we're able to do it with existing infrastructure for no cost?
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# ? Feb 11, 2016 03:15 |
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Tab8715 posted:What I don't understand is why the hell are selling this extraordinarily complex solution when we're not even sure if it'll work in the first and we're able to do it with existing infrastructure for no cost? <$LargeDollarAmt> is your answer
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# ? Feb 11, 2016 03:22 |
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Gothmog1065 posted:<$LargeDollarAmt> is your answer Remember, sales will sell ANYTHING so long as <$LargeDollarAmt> counts towards their commission.
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# ? Feb 11, 2016 04:16 |
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How about they get to keep the commission, but if delivery misses deadline because they promised features that couldn't be implemented, they lose their job. See if that keeps their mouth shut a little bit. World would be better in general, clients would benefit by not wasting money on vaporware.
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# ? Feb 11, 2016 04:27 |
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Things pissing me off: Windows 10 I've got a pro copy, so I changed all my GP settings to not automatically install updates, and to not download them until I want to. So what does Microsoft do, 2 days in a row? gently caress you Microsoft, I control when I want poo poo to be done on my home PC.
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# ? Feb 11, 2016 05:01 |
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xzzy posted:How about they get to keep the commission, but if delivery misses deadline because they promised features that couldn't be implemented, they lose their job. See if that keeps their mouth shut a little bit. "So you're saying I get to keep my commission. .."
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# ? Feb 11, 2016 06:15 |
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I'm getting those win10 auto updates. It's not respecting the WSUS settings. I hate it.
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# ? Feb 11, 2016 06:41 |
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Pissing me off today: Lync's Response Groups. gently caress whoever at Microsoft designed this bullshit system. I hope you get cancer of the balls.
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# ? Feb 11, 2016 07:03 |
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Swink posted:I'm getting those win10 auto updates. It's not respecting the WSUS settings. I hate it.
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# ? Feb 11, 2016 07:34 |
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DigitalMocking posted:Pissing me off today: Lync's Response Groups. I'm a big fan of the Lync/Skype for Business monthly security patch that somehow breaks Outlook. There's been about three of those so far in the past half a year.
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# ? Feb 11, 2016 16:45 |
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Wrath of the Bitch King posted:I'm a big fan of the Lync/Skype for Business monthly security patch that somehow breaks Outlook. There's been about three of those so far in the past half a year. That's just like a sweet bonus to using this piece of poo poo.
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# ? Feb 11, 2016 17:26 |
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Goddamn. I work for Contoso a massive technology company and when it comes to our implementing our own products everything is done worst-practice.
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# ? Feb 11, 2016 18:12 |
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Japanese Dating Sim posted:Welp I am this year, no doubt in my mind. Working as Help Desk Manager for my department, have improved the department pretty drastically, people are a lot happier with us lately, etc. Goddamn my job is jerking me around so much this week. I posted the above on Tuesday. I came in Wednesday and was told that I actually was getting promoted up to the next level; still underpaid but a ~8-10% bump in pay and a position change. Additionally two deserving people on my team were getting the raises I argued for. Great, frustration went down a bit. I still don't want to stay here forever, but I can see sticking around for a little bit now. The only thing is, my boss doesn't know the timeline or the actual number value change that I'll be getting and will tell me tomorrow (which is now today). WELL, today, I find out that the position change won't happen for another 7 months. It's not even his fault, it's some HR policy that they can't get around (I have verified this for myself), so I'm not mad at him but I'm pretty much in the same place as I was before.
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# ? Feb 11, 2016 19:04 |
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Japanese Dating Sim posted:Goddamn my job is jerking me around so much this week. I posted the above on Tuesday. I missed it before, but your original post had something that was kind of the last straw for me in my first developer job. I started entry level with kind of crap pay. Got a promotion to the standard developer level with a small raise. Sat in that position for a while because the only way to get a promotion to a higher position is for someone in that position on your team to leave. A couple years later the company wanted to get a H1B visa employee for a position at the same level I was at. Part of that requires that they advertise the position locally for x amount of time, and they have to advertise the salary. Which was $20k more than I made for the exact same position.
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# ? Feb 11, 2016 19:12 |
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Khisanth Magus posted:I missed it before, but your original post had something that was kind of the last straw for me in my first developer job. I started entry level with kind of crap pay. Got a promotion to the standard developer level with a small raise. Sat in that position for a while because the only way to get a promotion to a higher position is for someone in that position on your team to leave. A couple years later the company wanted to get a H1B visa employee for a position at the same level I was at. Part of that requires that they advertise the position locally for x amount of time, and they have to advertise the salary. Which was $20k more than I made for the exact same position. Isn't that pretty standard though, to gently caress with the local listings to the point that nobody is "qualified" and they can skip to H1B candidates? Or is the common method to bomb the salary and up the minimum requirements so that nobody that qualifies wants the job? Either way they weren't seriously advertising the job since they wanted to go H1B.
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# ? Feb 11, 2016 19:54 |
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After an interview, i'm told i'll be getting an offer later in the day. I'm the second guy they wanted for this position, guess the first guy declined. Not a big deal to me, I know without my certs but with experience i'm still a solid fit for the role. Only kicker is testing + random testing, which I have no issues quitting, but I was burning for a bit to deal with working 55-65 hours a week... going to have to clean that up. We'll see what this offer says. EDIT: Unless the test is why the first guy didn't make it! GoatShaver fucked around with this message at 20:06 on Feb 11, 2016 |
# ? Feb 11, 2016 20:03 |
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Japanese Dating Sim posted:Goddamn my job is jerking me around so much this week. I posted the above on Tuesday. Yeah, that's bullshit. There's no written policy at HR saying you have to wait 7 months to enact a promotion, or promotions can only happen on September 1st or some such poo poo. You're being jerked around.
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# ? Feb 11, 2016 20:26 |
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DigitalMocking posted:Yeah, that's bullshit. There's no written policy at HR saying you have to wait 7 months to enact a promotion, or promotions can only happen on September 1st or some such poo poo. You're being jerked around. Yuuuuuuuuuuuuuup. Wait seven months, and it'll be a "we can't do it until next years budget". In the words of Wu-Tang - protect ya neck.
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# ? Feb 11, 2016 20:30 |
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DigitalMocking posted:Yeah, that's bullshit. There's no written policy at HR saying you have to wait 7 months to enact a promotion, or promotions can only happen on September 1st or some such poo poo. You're being jerked around.
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# ? Feb 11, 2016 20:30 |
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# ? Jun 10, 2024 11:02 |
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I'm actually looking at the policy right now. They allow "reclassifications" on two dates, March 1 and September 1, and the deadline for when March 1 promotions can happen already passed. Some fiscal year budgeting BS. It may be pertinent that I work for a state government. That said, I don't doubt that with enough complaining it can be done before then, because I know of someone who got his around November. Did I mention how those two dates are basically as far away in both directions from when employee evaluations are scheduled to occur as possible? This is why people hate HR. It's really really not my boss jerking me around in this particular instance. I have a lot to hold against him, but not this. Though if I were in his position I would be calling HR and bitching at them if I knew my employee was expected to wait 7 months for a promotion I promised him yesterday. In any case, I'll be making a lot of noise about this, updating my resume, picking up my CCNA studying, etc. I'm not naive.
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# ? Feb 11, 2016 20:40 |