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Inspector_666 posted:An actual conversation I had with somebody who I am pretty sure has some kind of graduate degree: It turns out you can't cram a square peg in a circle, or whatever that saying is. Would it have been too hard to say videos/music instead of "media"? If I'm a person who needs to play music and video, I don't search for a "media player". It could have gone something like this: "What is that icon for? "Oh that's Windows Media Player." "What is that?" "It's just a media player that comes with Windows." "What is it though?" "It's plays music and videos." "Oh, thanks."
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Feb 12, 2016 18:49
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Suffer not the idiot to live
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Feb 12, 2016 18:52
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DigitalMocking posted:poo poo pissing me off today: Telcos. Requested a disconnect from Windstream back in October. Still waiting for them to quit sending us a bill.
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Feb 12, 2016 18:54
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Tigren posted:It turns out you can't cram a square peg in a circle, or whatever that saying is. Would it have been too hard to say videos/music instead of "media"? If I'm a person who needs to play music and video, I don't search for a "media player". It could have gone something like this: That's what I said in response to the last question but "media" isn't an esoteric technical term.
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Feb 12, 2016 19:01
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go3 posted:Suffer not the idiot to live Yeah, because not knowing terminology makes them an idiot. My grandmother does not computer, she knows nothing about computer, if I started using the word "media" around her she'd think I was talking about the news. An idiot she is not.
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Feb 12, 2016 19:05
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Che Delilas posted:Yeah, because not knowing terminology makes them an idiot. My grandmother does not computer, she knows nothing about computer, if I started using the word "media" around her she'd think I was talking about the news. An idiot she is not.
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Feb 12, 2016 19:06
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me·di·a1 ˈmēdēə/Submit noun 1. plural form of medium. 2. the main means of mass communication (especially television, radio, newspapers, and the Internet) regarded collectively. "the campaign won media attention" synonyms: the press, the fourth estate, the news, the papers; More Let's define MEDIUM 2. An intervening substance through which something else is transmitted or carried on. These words have been around a long time, long before the computer was invented. Example of a medium: A piece of paper, canvas, a CD, a tape, VHS, beta, etc
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Feb 12, 2016 19:10
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Pfft, she's family. Anyone who does IT professionally is also the family IT support. "Oh sonny you know computers, well can you fix my printer??"
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Feb 12, 2016 19:11
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Che Delilas posted:Yeah, because not knowing terminology makes them an idiot. My grandmother does not computer, she knows nothing about computer, if I started using the word "media" around her she'd think I was talking about the news. An idiot she is not. yeah she is sorry
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Feb 12, 2016 19:16
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(I'd just like to say that the key part of my announcement email, which kinda sparked this discussion, was worded thus: "All media files - that is, pictures, music, and videos - will be excluded from future back ups.")
Japanese Dating Sim fucked around with this message at 19:19 on Feb 12, 2016 |
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Feb 12, 2016 19:17
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xzzy posted:Pfft, she's family. Anyone who does IT professionally is also the family IT support. Both my brother and sister come to me for technical support at their jobs. They each have dedicated IT teams so I'll never touch anything or tell them to take action, but I'll tell them exactly what to say to IT to get the results they want. There are a lot of people in IT that don't listen if the person requesting help doesn't use technical jargon. "The computer is offline, so I pulled the wire out of the blinking box and plugged it back in, now it's working. But I have to do this every day" gets no results for weeks, so I ask the basic troubleshooting questions the IT department should be asking, and eventually that statement turns in to "Network links between the switch and computers are failing to half-duplex, resetting the network connection resolves the issue. Check CRC errors on switchports 3, 6, and 12 as they each failed recently." Suddenly IT is on site and actually fixing poo poo.
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Feb 12, 2016 19:23
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Trying to be a good manager and be patient with my help but this kid is going to drive me up a motherfucking wall by basically coming in the other day and doing absolutely nothing while I was out of town, including leaving a salesperson without a computer for a number of days and basically telling them "we'll probably finish it next week". Yeah kiddo, your employment might finish this week. If you can't churn out 5 desktops a day with the way we do things, you're basically dead to me.
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Feb 12, 2016 19:40
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Pissing me off right now: Our printer leasing company (and the only reason they're our company is because their salesperson is friends with one of our owners) is vile. They built us a really lovely server, but were "cheaper" than our other IT people who would have done a good job with it. "Cheaper" in quotes because it cost us more in labor and being a pain in our rear end than doing it right would have. So anyway, they cancelled maintenance contracts on two of our printers without saying a loving word. This caused me to call up some other companies, who were asking about volume, which made me look up our previous bills with this company to see what the volume is like... which led me to discover that they overbilled us to the tune of about $3000. Which is a lot for a small shop, and about 400% of what the bill should have been. Additionally, it looks like they've been padding our volume, because our volume for the last quarter of 2015 was about 250% of what it was for any other quarter... and we didn't have the printers until October 19th, and the office was closed for four days over Xmas/New Years. Also, they're saying we printed over 250,000 pages, and I pulled our paper ordering during that time, and we only ordered 140,000 sheets of paper, including envelopes and labels.
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Feb 12, 2016 21:15
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Thanatosian posted:
Are you guys using double sided printing? Also, the printers should have counters on them.
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Feb 12, 2016 21:24
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Thanatosian posted:Pissing me off right now: Our printer leasing company (and the only reason they're our company is because their salesperson is friends with one of our owners) is vile. They built us a really lovely server, but were "cheaper" than our other IT people who would have done a good job with it. "Cheaper" in quotes because it cost us more in labor and being a pain in our rear end than doing it right would have. Obviously someone is coming in with their own paper and printing! Seriously though print out the logs from the printer if you still have it and give it to legal. edit: also I've seen some companies be lazy and "Color pages billed as x pages" so check for extra people with the color driver if it's color and there is only a single line since no sane company is charging the same for color and Black and White.
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Feb 12, 2016 21:24
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Bob Morales posted:Are you guys using double sided printing? And the printers have counters, but I don't have the starting totals. The ending totals are reading accurately, though. Still deeply, deeply suspicious. pixaal posted:Obviously someone is coming in with their own paper and printing! Seriously though print out the logs from the printer if you still have it and give it to legal. Color pages are separated out and have a much more reasonable total.
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Feb 12, 2016 21:59
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DigitalMocking posted:poo poo pissing me off today: Telcos. If both are from different providers your PRI carrier likely just hates you now. If both are from the same then they already hated you to begin with.
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Feb 12, 2016 22:21
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Alighieri posted:If both are from different providers your PRI carrier likely just hates you now. If both are from the same then they already hated you to begin with. Nope, same provider. They hate me.
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Feb 12, 2016 22:42
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Why is it so loving hard to get a BOM on time from my vendors? HP and Cisco know by now that they are in direct competition for our new virtual environment (because HP hosed up and cost us 3 months of wasted time, promising something that didn't work). Cisco said they'd get a BOM by last Friday. Follow up today and guess who hasn't responded yet. HP said they'd get a BOM "Early this week", got on a call with them today, and guess who doesn't have anything for us yet. I mean poo poo, we're already well behind schedule on this and we can't get numbers from these sales people to discuss which of them gets a 6 figure sale under their belt.
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Feb 12, 2016 22:58
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Re: Expense chat Mine was the spending limit style. When I would go to the offsite 100 miles away, I would get a rental car, expense lunch and as time wore on, dinner as well. The guy I replaced would stay in hotels every week, even staying after the work day and bringing his wife up. It's a miracle he didn't ever piss anybody off with that enough to warrant action. One guy actually did get fired because he thought renting a Mercedes was a good idea. I kind of wish I was more adventurous with eating out during travel. I settled into a pattern where I would eat one place close by to the site even though nobody cared where I was. Learn from my mistake gang, if the food is on the company never eat in the same place twice. Sheep posted:Even Japan’s largest yakuza crime syndicate, the Kobe-based Yamaguchi-gumi, has used faxes to send notifications of expulsion to members, the police say. lol, the yakuza issues burn notices?
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Feb 13, 2016 07:45
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Things pissing me off: Our training department decided to take a few people this week for refresher training on basics. Short training, but whatever. Just a couple of people throughout the week. For Friday: the manager of the other team in our department requests that NO people do training on Friday. Due to staffing currently the dept would be pretty skeleton in the first place, and taking them out would cause major problems for us So: training decided to pull AS MANY people as they could from his team into training instead.  I haven't been this overwhelmingly busy in ages.
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Feb 13, 2016 13:33
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Lightning Jim posted:Things pissing me off: Manager is pretty spineless to let that happen after specifically requesting otherwise. Talking to the training department, rejecting the meeting requests for the staff, or even just holding them and telling them not to show up would have all been better choices than "ohh well poo poo I guess I have no power here and my department will have to suffer"
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Feb 13, 2016 19:04
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Yeah, the idea that training could pull rank on operations is a weird one.
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Feb 13, 2016 19:16
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I wonder if training didn't communicate with the employees individually and just never gave the manager the opportunity to gainsay their instructions.
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Feb 13, 2016 21:29
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"Please train with us." "No. This would affect production. "
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Feb 14, 2016 15:38
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Two different people printed out something and scanned it in, then emailed it out. First was a Visio document, the other was a KB article from a vendor. Print to PDF. Export to image. Anything except print it out and then scan it in, dithered B&W, at a super low resolution. 
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Feb 15, 2016 18:44
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Bob Morales posted:Two different people printed out something and scanned it in, then emailed it out. First was a Visio document, the other was a KB article from a vendor. We proposed a business process whereby we hire a temp/intern to sit by an output tray, feed output paper into a scanner, then send paper directly to the shredder. We would reduce costs by saving people the need to get up from their chairs while printing. It still saved man hours and bottom line. This was at the beginning of our proposal for outsourcing our printing and charging departments directly so they fix their poo poo(ty paper handling process)  . We aren't at the charging stage yet, but I hope it's coming.
Potato Salad fucked around with this message at 19:46 on Feb 15, 2016 |
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Feb 15, 2016 19:44
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I can see the tickets even now, a year out: Subject: "Printing is too expensive" Body: "Printing is WAY too expensive. It's killing my department's budget. Please fix." 
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Feb 15, 2016 19:47
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Potato Salad posted:We proposed a business process whereby we hire a temp/intern to sit by an output tray, feed output paper into a scanner, then send paper directly to the shredder. We would reduce costs by saving people the need to get up from their chairs while printing. I hope this is just stage 1 of a convoluted plan that eventually obsoletes a whole department.
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Feb 15, 2016 19:49
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Skandranon posted:I hope this is just stage 1 of a convoluted plan that eventually obsoletes a whole department. The booklet printing / assembly / shipping department has already been refactored into a paperless tech and training dept. Worked pretty well so far, actually, in terms of reducing tonnage.
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Feb 15, 2016 19:51
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AS/400 guy is real dumb. An import isn't working into this lovely program we use. So instead of investigating it, he just calls the vendor of the program that gives us the file we import (not the lovely program. well they're both lovely but that's besides that) he's on the phone with the guy at the place that wrote the first program "it's this file, at this time, the 5th record is giving us a problem" an hour later they get nowhere. $120/hr wasted hey dummy doesn't SHIT_PROGRAM.EXE give you an error when it bombs out to tell you what DLL had the problem? Send it to frank @ SHIT_COMPANY and he'll tell you what the problem is so he sends the file and the error off to them. Ugh. We just talked about doing the background work before we call the first company for help. We have a contract with SHIT_COMPANY so it's free to call them. edit: what a loving dipshit I said "hey send that to me so I can see the file..." Looked at it for one loving minute and sure enough the part # was missing on a line. No work. "HOW THE gently caress DID IT GET IN THERE WITHOUT A PART NUMBER?" uhh geee I'll have to ask Matt Bob Morales fucked around with this message at 20:05 on Feb 15, 2016 |
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Feb 15, 2016 20:00
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So I got told yesterday that I'm not allowed to have headphones on while working in the shop, because sometimes there are forklifts. Makes sense, right? Can't have that distraction blocking out the noise in case you get flattened. Just a few problems:
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Feb 15, 2016 21:44
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An Angry Bug posted:So I got told yesterday that I'm not allowed to have headphones on while working in the shop, because sometimes there are forklifts. Makes sense, right? Can't have that distraction blocking out the noise in case you get flattened. Just a few problems: Get a note from a doctor of some kind, they may be trying to change policy in general. You could also sign a waiver if needed that you acknowledge that you are willingly violating a safety precaution and are the one responsible if you get injured by a forklift while wearing the earphones. Be reasonable and professional about it. Is there a way you can get your desk moved to a less crazy part of the building if they don't budge?
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Feb 15, 2016 21:50
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It's a combined assembly/shipping/warehouse area, unfortunately. My actual desk in the office area is fine, but the shop is noise central. And quite frankly the owner is a conservative who would probably sooner fire me than deal with that sort of thing. God knows half the teachers I ever dealt with got angry at the idea of disability accommodations.
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Feb 15, 2016 21:55
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An Angry Bug posted:It's a combined assembly/shipping/warehouse area, unfortunately. My actual desk in the office area is fine, but the shop is noise central. And quite frankly the owner is a conservative who would probably sooner fire me than deal with that sort of thing. God knows half the teachers I ever dealt with got angry at the idea of disability accommodations. Time to 
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Feb 15, 2016 21:56
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An Angry Bug posted:It's a combined assembly/shipping/warehouse area, unfortunately. My actual desk in the office area is fine, but the shop is noise central. And quite frankly the owner is a conservative who would probably sooner fire me than deal with that sort of thing. God knows half the teachers I ever dealt with got angry at the idea of disability accommodations. Once you calm down and take a deep breath, you'll realize this isn't a conservative conspiracy to break the will of a disabled person, but more than likely a company following OSHA guidelines.
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Feb 15, 2016 22:02
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1 - get an ear infection 2 - get over the ear ear defenders because you can't wear earplugs 3 - buy a pair of ear buds for your ipod Job done
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Feb 16, 2016 00:54
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You could also maybe check out these http://aftershokz.com/ They won't block out any sound, so may get a pass.
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Feb 16, 2016 01:14
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An Angry Bug posted:Yeah, take away the disabled person's coping device because of a nonexistent problem that you disregard in every other situation possible. gently caress this. Get yourself a set of bluetooth enabled gun muffs/shop headset and laugh all the way to the bank. No wires to look sketchy, and it's easy enough to use. I love my set.
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Feb 16, 2016 01:58
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Getting an IM from your boss first thing in the morning asking you to call him is seldom a good thing.
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