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Clearly the only solution is exterminatus.
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Feb 12, 2016 20:23
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And lo the Lord said "You must run launchctl unload to banish the accursed daemons" And there was much taking of notes among the techpriests.
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Feb 12, 2016 20:45
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A request came in back a while ago. To remove System Idle Processes from an application server as it was taking up "the majority of the Processor and Memory time"
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Feb 12, 2016 20:51
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QuiteEasilyDone posted:A request came in back a while ago. To remove System Idle Processes from an application server as it was taking up "the majority of the Processor and Memory time" Remote in, run Prime95, done. Ticket closed.
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Feb 12, 2016 20:59
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Aaaaand I got a second offer. Where were all these jobs when I was unemployed?
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Feb 12, 2016 21:19
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KillHour posted:Aaaaand I got a second offer. Where were all these jobs when I was unemployed? That's awesome. Good for you.
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Feb 12, 2016 21:21
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pr0digal posted:Client's InfoSec department has an instance of Lieberman Enterprise Random Password Manager to rotate out their admin passwords every 90 days. This is great from a security perspective, especially in such a large organization. Hey lieberman buddy, be thankful you don't administer this giant flaming pile, we manage 20k+ passwords across 5k servers and it's a nightmare.
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Feb 12, 2016 21:27
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KillHour posted:Aaaaand I got a second offer. Where were all these jobs when I was unemployed? This past summer I went 3 months unemployed, with hardly any companies ever getting back to me. As soon as I get a position I got bombarded with in-person interview requests, which especially irked me with one place I would have really liked to work at.
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Feb 12, 2016 21:28
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A user accidentally purging her files somehow came in... ... while we have our previous backup tapes showing no restorable sessions or data, and the old file server is hosed. Anyone have any useful "help, I moved these files and can't find them" software when nobody can recall the name of a file that was lost?
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Feb 12, 2016 21:29
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MJP posted:A user accidentally purging her files somehow came in... Nobody knows what was lost? Congratulations you were able to restore the file! (How the hell can they say no if they don't know what it is to begin with!)
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Feb 12, 2016 21:32
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Inspector_666 posted:Nobody knows what was lost? Congratulations you were able to restore the file! (How the hell can they say no if they don't know what it is to begin with!) Because the lost files were a fuckton of folders and such, the entirety of her home drive where she'd saved stuff. She's the only one affected so all I can think of is she clicked and dragged somewhere. I just installed the search role and am indexing the entirety of the file server for that instance, yeah, fun times have been had the last few weeks here.
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Feb 12, 2016 21:39
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Agrikk posted:The Something Awful Forums > Discussion > Serious Hardware / Software Crap > RE: A ticket came in: Nope. It was the demons. RE: A ticket came in: It was the demons. There we go. That had my vote. Soanyway. Some time ago I got the role of MS license admin. I didn't want it because I've done it before and it sucks, but... I've done it before so when the gal who used to do it left the department I got stuck with it. Great. Tuesday I found out she purchased ~2000 Office 365 E3 accounts and didn't know what to do with them, so she stuck them on a tenant she made up on the spot (like "ConnieSmith.onmicrosoft.com"). I opened a case with Microsoft to have them moved to the one we already use at [Municipality].onmicrosoft.com, got the mail, the call, and all seemed well. Then this afternoon I got a call from our MS rep asking if we really wanted to move those E3s to that tenant, because that would mean he'd have to remove the 3500 Education E3s that are already on it. Turns out you can't mix education licenses and corporate licenses, and if he had moved the licenses I asked for their system would automatically disable the education licenses and refund us for the rest of the pay period.. and leave a major part of our schools without Office 365 licenses. Good catch, Mr. Rep! He wouldn't even let me send him a bottle of wine for his excellent attention. Crowley fucked around with this message at 21:52 on Feb 12, 2016 |
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Feb 12, 2016 21:50
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MF_James posted:Hey lieberman buddy, be thankful you don't administer this giant flaming pile, we manage 20k+ passwords across 5k servers and it's a nightmare. Ouch. Nope, we're just locked out of the machines until the InfoSec admins get around to granting us access to the password manager. Of course I could just reset the passwords but I'm playing by the rules.
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Feb 12, 2016 21:53
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KillHour posted:An offer came in. Congratulations!
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Feb 12, 2016 22:01
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Crowley posted:Soanyway. Some time ago I got the role of MS license admin. I didn't want it because I've done it before and it sucks, but... I've done it before so when the gal who used to do it left the department I got stuck with it. Great. Isn't it incredible how grateful you are for people who are just able to do their job?
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Feb 12, 2016 22:04
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Sometimes, I wonder.... I'm still a hardware monkey, traipsing around Southern England fixing copiers and printers for a rather large manufacturer. Call comes in today for a printer that for some reason won't let jobs get sent to its secure print queue. I'm sceptical but I'm always like that so off I toodle and get myself in front of the machine. Sure enough, the secure print queue is empty. I run off some information sheets and they look fine. Then I hook my laptop in and lo and behold, the machine prints when I connect via IP. Sweet, so now I send a job to the secure print queue and success! I show this to the customer, who happens to be in the firm's IT department and get a look of contempt. "But you're connected directly to it, of course you can submit to it's secure print queue" Several thoughts run through my head, but the primary one is "if the secure print queue was faulty on the machine, I wouldn't be able to submit a print job to it, would I?" but instead, as it's obviously a problem with the machine I have to solve, I just poke about in the settings for a few minutes. I then walk over to the customer and ask them to log into the machine and submit a job to the secure print queue from the machine's web interface like I did. Sucess! The job is submitted in the print queue. So now it looks like they are both coming round to my way of thinking, but just to confirm I talk to my superior and our software support team and explain what I've done. They both tell me that, yeah, the machine is fine and I should just leave because it's their issue. I explain this and they look at me with contempt still, until I ask them to submit something to print normally (i.e. through the application). When they select the printer, I happen to notice that there are 60 items sitting in the print queue, with one at the top spooling and has been for three days. They delete all of the old jobs, send some jobs to the machine's secure print queue and when they appear on the machine, I leave, 90 minutes after I arrived and about 75 minutes longer than I should have been there for
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Feb 12, 2016 22:37
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MJP posted:A user accidentally purging her files somehow came in... Smart boards and this, teachers would turn the projector off and have kids touching the board, which would still move the mouse.
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Feb 12, 2016 22:42
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A computer came in. With CryptoWall. That's had it for the past couple of months. Also a work laptop might have been on the same network as this home laptop. Lady works at a school and handles sensitive documents. The only unencrypted poo poo is in the trash bin.
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Feb 12, 2016 23:02
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Agrikk posted:The Something Awful Forums > Discussion > Serious Hardware / Software Crap > RE: A ticket came in: Nope. It was the demons. RE: A ticket came in: The ritual of Pa'as-Wurd summoned the Demons
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Feb 12, 2016 23:26
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Migishu posted:RE: A ticket came in: The ritual of Pa'as-Wurd summoned the Demons loving beaten. Now I shall go finish the ritual and down some alcohol.
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Feb 12, 2016 23:32
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pr0digal posted:Ouch. Actually ERPM isn't as awful as I make it sound. I think most of our problems stem from having 2 services accounts on 2200 locations that require ERPM to do some really funky stuff (uninstall/reinstall and add the password to the registry... I think that's how it works...) which causes issues when we attempt to run massive jobs to spin 100-200 of those at a time. All the standard accounts like admin/guest etc generally run fine.
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Feb 12, 2016 23:42
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Migishu posted:RE: A ticket came in: The ritual of Pa'as-Wurd summoned the Demons Llab posted:loving beaten. Now I shall go finish the ritual by downing some alcohol. Segmentation Fault posted:A computer came in.
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Feb 13, 2016 00:41
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Segmentation Fault posted:The only unencrypted poo poo is in the trash bin. 
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Feb 13, 2016 00:46
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KillHour posted:You don't banish daemons. You sudo kill them. No no no. You use service $truename stop.
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Feb 13, 2016 05:40
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ilkhan posted:Hope you've got backups. The sensitive documents are backed up but there's years of photos that are loving gone unless I can somehow pull a miracle with forensic tools. Shadow volumes exist but they don't go far enough back to before CryptoWall. Not sure if CryptoWall 3.0 just deletes old shadow volumes or if it neglected to do it but Windows deleted the old ones (would be a wonderful irony).
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Feb 13, 2016 05:46
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Crowley posted:RE: A ticket came in: It was the demons. Clearly that guy doesn't work in patch development or on the OS lifecycle.
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Feb 13, 2016 06:04
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sfwarlock posted:No no no. You use service $truename stop. Service is deprecated. Please get with the times.
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Feb 13, 2016 06:09
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sfwarlock posted:No no no. You use service $truename stop. jaegerx posted:Service is deprecated. Please get with the times. Uh huh. Yeah. See, we're using the new systemd now. That's systemctl stop $truename.service now. Didn't you get the memo on this?
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Feb 13, 2016 07:49
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Segmentation Fault posted:The sensitive documents are backed up but there's years of photos that are loving gone unless I can somehow pull a miracle with forensic tools. Shadow volumes exist but they don't go far enough back to before CryptoWall. Not sure if CryptoWall 3.0 just deletes old shadow volumes or if it neglected to do it but Windows deleted the old ones (would be a wonderful irony). Sounds like someone is about to have an adventure with Bitcoins!
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Feb 13, 2016 08:30
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Johnny Aztec posted:Sounds like someone is about to have an adventure with Bitcoins!
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Feb 13, 2016 08:59
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A ticket didn't come in: a script to reboot my Citrix servers gracefully in the middle of the night (while warning connected users and giving them 30 minutes to get on to another server) went off without any problems 
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Feb 14, 2016 14:09
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But did they come back up?
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Feb 14, 2016 14:19
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I have an alert on my certificate server at 60/45/30/15 days for certificates that are expiring and can't be auto-renewed. At those times, I get an email and send it to the appropriate team to get a csr, which I can then sign and everything keeps going. Guess who ignored all those emails, and the 2 follow-up emails, and the ticket I made on Tuesday. So our entire VDI environment fell over yesterday afternoon. And the kicker is the guy on call flipped out about being called on a long weekend and I think may actually have been fired. And his backup was clueless on how to request a certificate from a Cisco device. It's been a fun weekend.
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Feb 14, 2016 16:55
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KillHour posted:It is my personal policy that if I see a printer that I can remotely print to from the web, I print horse porn. At one job in the middle past, I did a survey and found that out primary printer/copier/networked scanner was on a public IP with no firewall rules protecting it. That was the first thing I changed. In printer news, today I saw an HP print driver on a Mac laptop at 768% CPU utilization. I have other reasons to believe that the "fans run at full blast all the time" issue had a different case, but that's both nasty and weird coincidence. namely, I'm blaming Fiorina dropping out pdf the presidential race triggering one last loyalist gasp from an HP product. I remember when they were an engineering company.
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Feb 14, 2016 22:59
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 They really shouldn't make it so tempting.
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Feb 15, 2016 08:28
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You can only destroy demons, son.
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Feb 15, 2016 09:41
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A text message came in on Friday, from my boss.boss posted:Be in my office within the hour I spent the better part of that hour figuring out what I was going to tell the GM at the television station when I came asking for my job back when I got shitcanned here for whatever reason. Turns out, I apparently "air a sense of deliberate non-invitation" because I keep my office door shut a lot and I need to be accessible to students. gently caress that, I shut it when I'm out, concentrating on any of the thousand reports I have to have ready at a moments notice, or I'm taking a fat poo poo. That's what my employee is for. He interfaces with the students for their lovely helpdesk problems and then it gets escalated to me for anything serious. I don't need them meandering into my office to ask me why Netflix is blocked or why they haven't been able to get on the wifi since they turned their wifi off. The solution is to "limit situations where the door will be shut" and to document exactly when I'll be back. No, the whiteboard on my door is unprofessional. You know what's professional? One of those "Out to Lunch" signs with a little clock on it that I can set. That will really impress everyone, so go buy some of those for the department to use.  I took out my aggression by conference calling with two competing vendors for a document management solution and having them try to one up each other for half an hour while I sat here smiling on my buffalo throne. Also, bonus television station story, non-IT related: Friday they did an elementary school styled valentine's party where everyone made valentine's boxes and everyone bought valentines at the store and passed them out. The entire sports team and half of the news team is pissed at the weather girl because the candy that came with her valentine's cards tasted like poo poo and was hard to eat. They were erasers.
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Feb 15, 2016 17:00
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larchesdanrew posted:They were erasers. Lol whut? Seriously? Didn't they notice something ODD when they bit into "candy" and it tasted like a piece of rubber? *EDIT* I mean, everyone there seems kind of dumb, why is this woman giving out ERASERS to adults? And again, my question above, didn't these knuckleheads notice the poo poo tasted like some weird rubber when biting it? MF_James fucked around with this message at 17:10 on Feb 15, 2016 |
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Feb 15, 2016 17:03
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Were they big gently caress-off quadrilateral school type erasers or cutesy scented things shaped like candy?
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Feb 15, 2016 17:21
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MF_James posted:Lol whut? Seriously? Didn't they notice something ODD when they bit into "candy" and it tasted like a piece of rubber? That place seems to have a pervasive flock mentality
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Feb 15, 2016 17:31
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