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Going through the interview process in a Sales role for the first time has me intimidated. I've done the standard googling of "Sales interview questions", but would love to hear what you guys use as some good standby's for weeding people out. I had a phone screen(which I passed) but had to think fast on my feet when asked "what do you see as the competitive landscape for <company>?", so any good questions you guys can suggest are great. The role in question is for Sales Engineer.
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Feb 4, 2016 19:50
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Alfalfa posted:Have any contacts in Houston? lol Unfortunately no I don't.
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Feb 5, 2016 00:10
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Does anyone have any experience in sales with Cintas? A recruiter reached out to me about a senior sales position and I had a phone interview with the regional sales manager today. He gave me some info: It is an external sales position, looking for new business-to business sales. He told me it's a base 43-45k, uncapped commision doing outside sales. He also said the average sales rep (company wide) made $113,00 /year (median average I think, he wasn't sure), they offer $355 /month allowance for a car which goes on Cintas company insurance and I get a gas card. They also match 401k up to 6%, and after 6/mo's I get 1 week off per year. Of course it sounds appealing coming from the recruiter and manager. I've done a little research, but I wasn't planning on looking for another position yet so I am pretty unprepared. I'm in Enterprise's Management Trainee program now. What are some things I should look out for? Is this a stable position? What are some questions I should ask? Has anybody done external sales with Cintas? Or any other positions with Cintas? Anything you wish you knew going into it? Thank you
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Feb 9, 2016 01:42
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grvm posted:Does anyone have any experience in sales with Cintas? A recruiter reached out to me about a senior sales position and I had a phone interview with the regional sales manager today. He gave me some info: It is an external sales position, looking for new business-to business sales. He told me it's a base 43-45k, uncapped commision doing outside sales. He also said the average sales rep (company wide) made $113,00 /year (median average I think, he wasn't sure), they offer $355 /month allowance for a car which goes on Cintas company insurance and I get a gas card. They also match 401k up to 6%, and after 6/mo's I get 1 week off per year. I got offered a similar deal with my company (not Cintas). Only my car allownace is 580 with a 12 cent per km mileage thing. No gas card (which IMO is way better than a mileage payment). I also got 60k instead of 45k base and a 25% bonus if I hit a certain target for sales. My job turned out to be relatively safe but I received no sales training or real guidance in terms of lead generation and penetrating into the companies I'm supposed to sell to. My advice to you is to thoroughly research your market. Make sure it isn't oversaturated with competition and incumbent suppliers like mine is. You're kind of selling a commodity in that most other companies will source/manufacture the exact same products you offer. Price will be one of your primary determinants as a result unless Cintas has a very powerful marketing game. Here's a list of things you need to watch out for: 1. How powerful is their marketing (I've seen them everywhere so they're a household name at least. That means most of the heavy lifting is done for you and you just gotta hustle harder) 2. Is your territory already saturated with existing business - Incumbent relationships are practically bullet proof. Facility services are among the last things people think of when it comes to purchasing in businesses. A company like Cintas is more likely to get traction with big corporations and fancy companies that can spend more on their facilities. 3. Training? Make drat sure you are getting trained. If they plop you out there like a naked baby in the woods you're just being set up to fail. 4. Lastly I'd try and do a dry run. Ask your connections and friends what they're using in their buildings. See if its a cintas product. Try to get a feel for what they're looking for. Maybe even do a dry run where you get on linked in and find people who might be your customers if you worked there and test out the field to see how receptive they are. Look around lobbies and washrooms and see what's being used. Think about your experience with that. Try to put that into perspective relative to the cintas product.
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Feb 9, 2016 02:15
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Advice that's probably relevant to several people In this thread - linkedin lets you search for current AND past employees of a company. Several times I've searched for the guys and girls that used to have the job I'm being interviewed for and messaged them asking why they left. People are usually very open and honest and you'll get a different spiel than what the recruiter/hiring manager is telling you
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Feb 9, 2016 07:32
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Thanks for the help! I'm looking around and asking people about quality of life, work/life balance, and that sort of stuff now. How much difficulty did y'all have finding positions after moving to new metro areas? I have a feeling that I'll be in that position in the not so distant future.
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Feb 9, 2016 16:11
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grvm posted:Does anyone have any experience in sales with Cintas? A recruiter reached out to me about a senior sales position and I had a phone interview with the regional sales manager today. He gave me some info: It is an external sales position, looking for new business-to business sales. He told me it's a base 43-45k, uncapped commision doing outside sales. He also said the average sales rep (company wide) made $113,00 /year (median average I think, he wasn't sure), they offer $355 /month allowance for a car which goes on Cintas company insurance and I get a gas card. They also match 401k up to 6%, and after 6/mo's I get 1 week off per year. It depends on what kind of business you area has. If it's the Cintas uniform company then you will be able to get through the door at least in most places.
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Feb 9, 2016 16:22
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Are there any hot sales markets around DC? To all of you that are in sales, what does your actual day to day look like? Are you calling people all day? Meeting people? Do you sell stuff to your friends? Do you have friends? I'm all of a sudden intensely curious about the lives of different types of sales people.
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Feb 10, 2016 04:26
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Tots posted:Do you have friends? I haven't had friends since school. Since working, everyone is placed in one of two columns: Prospect | Worthless.
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Feb 10, 2016 16:57
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Hey everyone, first of all thank you for all your great feedback. I started the interview process. I found out a lot of details about the position I'm in for, reached out to a lot of people who told me it was a good company to work for (past employees I found on linked in), found out it's a stable company and they have a highly rated training program. I did a ride along and saw what I would be doing (lots of cold calling/on site visits) and they set up an interview with the regional sales manager for tomorrow. It's all moving super quick but it seems like a good opportunity and I'm excited to go forward. I know for tomorrow I should have questions prepared, a brag book, and look clean and wonderful. But here's where I'm reaching out to you: what are some great questions? What are some wow factor things I could pull out? What should I know or ask? This will be my first interview for a fully sales position (currently in a sales/management position) and I want to be as prepared as possible.
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Feb 17, 2016 21:22
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grvm posted:Hey everyone, first of all thank you for all your great feedback. If possible find out their biggest competitor; see what that competitor has that they don't and then ask the RSM how or why he doesn't see that as a threat. Market and competitive intelligence is key
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Feb 17, 2016 23:52
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Since sales is all about goals, setting 30 day, 6 month, 1 year goals and present to RSM and ask for feedback. They don't have to be exact but something like reach out to 50% of existing customers in first thirty days, make X number of calls to new customers in 6 months, etc. They need to be actionable and measurable.
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Feb 18, 2016 00:54
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Jon Von Anchovi posted:If possible find out their biggest competitor; see what that competitor has that they don't and then ask the RSM how or why he doesn't see that as a threat. Market and competitive intelligence is key Yeah, take this advice. I didn't know what I got myself into and our competition is mopping the floor with us despite us being the biggest player in town.
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Feb 18, 2016 04:15
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Kraftwerk posted:Any of you guys ever heard of Concur? I hear they're hurting for staff to expand their marketshare. I've been ahead of the game on this and know that Concur seems like a pretty great system to have in most organizations that want to move away from the usual excel spreadsheet expense management system. Would probably be a little tough to convince some of the smaller and more old school firms to go with it but I see a lot of growth potential here if I get in now. I also think it's neat how it is a part of the SAP umbrella and I think streamlining something like expense management with your ERP is a great idea and can go a long way to improving a business and saving time. I don't have PM, but you can email me at mobby.6kl at gmail if you want to talk in a bit more detail.
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Feb 18, 2016 15:41
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My wider team is hiring a significant number of Sales Engineers - http://newrelic.com/about/careers/job/oBXgZfwx Relocation is on the table if you aren't already in SF, but no additional permanent remote staff are being considered at this time. I don't want to gush unnecessarily, but I only transitioned to a sales engineer role here because of how excellent the company, product and team are. Happy to take questions via PMs or leave your e-mail. We're open to people who don't have previous sales experience, but have the technical chops and people skills proven in other roles.
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Feb 19, 2016 00:31
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devoir posted:My wider team is hiring a significant number of Sales Engineers - http://newrelic.com/about/careers/job/oBXgZfwx Holy poo poo. My recruiter is actually looking into new relic for me as an option for when I inevitably jump ship from my current company. I heard a LOT of good things about this company. Do you have any information about what it's like being an Enterprise Field Sales Executive there? I live in Canada right now, would you take someone who's had aerospace sales engineer experience? Within a couple months I figured out how to discuss deeply technical subjects with airline customers at my old job and did technical backup for sales teams. If I can figure out how to discuss aircraft and aircraft components I think the core mindset of understanding technical products can be re-purposed to software too. Kraftwerk fucked around with this message at 00:59 on Feb 19, 2016 |
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Feb 19, 2016 00:34
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Kraftwerk posted:Holy poo poo. My recruiter is actually looking into new relic for me as an option for when I inevitably jump ship from my current company. I heard a LOT of good things about this company. A large portion of my time is spent working with our Enterprise AEs. We have hired AEs with wildly varying levels of domain knowledge/experience, predominantly based on their proven ability to compete, sell and be agile. Looks like you don't have PMs - if you can post your e-mail or something we can have go a little deeper.
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Feb 19, 2016 04:26
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drat, if I didn't have to move to SF, this would be a super interesting role for me. I have a pretty great set of qualifications for it too  a
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Feb 19, 2016 04:51
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DogsCantBudget posted:drat, if I didn't have to move to SF, this would be a super interesting role for me. I have a pretty great set of qualifications for it too That sucks. If you think you're an excellent fit for the role, I'd love to see the resume and an informal "why me" paragraph - maybe you're the exception to the location rule?
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Feb 19, 2016 07:39
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I don't have PM's...is there any way to get in touch with you? Email addy?devoir posted:That sucks. If you think you're an excellent fit for the role, I'd love to see the resume and an informal "why me" paragraph - maybe you're the exception to the location rule?
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Feb 19, 2016 14:43
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So I didn't get that position with Cintas, but this process has piqued my interest: what is a good way to find my way to more interviews in business to business sales? What are some companies with highly rated training I should maybe look into? Any key words I should be throwing into my linked in? Anything else I should know? I've done the business to business process with enterprise, but it's not my focus in my position. I'm on the eastern shore of Maryland, if anyone is familiar with this area.
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Feb 23, 2016 21:15
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What's it like working for Netsuite? They're interested in having me join them.
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Mar 6, 2016 23:30
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I am cross posting this from Career PathsWaroduce posted:I'm not really sure where to put this, so I figure I'll ask here and move it if it doesn't belong. I need some serious advice if you guys don't mind reading a wall of text.
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Mar 21, 2016 21:11
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You're getting hosed and you should begin by researching copier sales positions and branch off a little bit in areas that are similar. You should ask for a raise immediately and regardless if you get it or not keep job searching and jump ship when you have something better. Maximize your own profit.
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Mar 21, 2016 21:28
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Get your spiff and get out (from working for Bob). gently caress guys like that. You may actually want to speak with your corporate and explore options in other offices if your side of the project went well. If it did, they would probably want to keep you. Especially if you have a line to the CEO.
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Mar 21, 2016 21:54
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Tots posted:You're getting hosed Find something else ASAP regardless of getting a raise. You don't want to work for a company like that. You can still use the experience as a feather in your cap in future interviews and explain why you left when you did. Any potential employer worth a drat will realize why you walked away.
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Mar 21, 2016 21:59
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Jordan7hm posted:Get your spiff and get out (from working for Bob). gently caress guys like that. I do have a line on the CEO, but the company is based out of fly over states and I don't really wanna work there. I am apparently used as an example of success for new trainees lmao. I need some serious resume help though, what do you guys put on your sales resumes? can anyone recommend a service even though i want to get out of sales, im not sure how to descibe my positions. I did straight sales for like a year and a half and project management after that
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Mar 21, 2016 22:21
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Waroduce posted:I do have a line on the CEO, but the company is based out of fly over states and I don't really wanna work there. I am apparently used as an example of success for new trainees lmao. Paging @petyrr to drop some resume knowledge Also read the negotiation thread and don't tell prospective employers your sob story Tots fucked around with this message at 22:45 on Mar 21, 2016 |
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Mar 21, 2016 22:32
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My recommendation on your resume is to start compiling a spreadsheet of every drat thing you've accomplished with that company. This can be any big sale, accounts you've managed, any increased revenue in existing accounts, any performance numbers, ways you've optimized your route, accolades, awards, etc. use this to really understand what you did, what you enjoy, and what you want to do. The more numbers the better. Be very technical. If you're exploring fields outside your current one even somewhat average numbers can look great (because they don't drat know). Then start joining groups and talking to recruiters on linked in and network like crazy. When you get interviews I think you should have that spreadsheet with you as a "brag book," and you should definitely bring it in front of your boss. Make it impossible for him not to see value in you.
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Mar 21, 2016 23:19
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mobby_6kl posted:We're using Concur and while it does have some weird quirks (can't have a comma in the comment field!), expense tracking does work pretty well, as does the integration with ERP. I don't have any experience with the competition (other than old-school SAP) but it got to be a pretty good deal for anyone stuck with emailing excel files around and what not. We still have to submit paper receipts but that's just a policy issue obviously. Concur is way better than the days of taping receipts to paper and then faxing them in, especially with the iphone app. I just photograph my receipts and then fill them out later when I do my reports. Apparently Concur just hired some maniac listed as "Concur Auditor 1" who flagged over 30 of my expenses, and I've never had a report kicked back in the years that I've been using it. Everyone at my company wants to murder this rear end in a top hat. This last month's expense report was over $3500, and I don't need this fuckhead holding up my money over trivial bullshit.
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Mar 22, 2016 15:38
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Waroduce posted:I do have a line on the CEO, but the company is based out of fly over states and I don't really wanna work there. I am apparently used as an example of success for new trainees lmao. If moving within your existing company isn't an option I'd still talk to the CEO if you can. Explain that it's not working out and you're planning to leave, ask for a reference. See what if anything they can do for you on the way out. If he's worth anything he'll be supportive of the move. Losing good employees over bullshit is tough but part of business, especially sales. Keeping good relationships is valuable. Just don't burn any bridges on your way out except for with Bob because gently caress that guy.
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Mar 22, 2016 15:51
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lord1234 posted:Going through the interview process in a Sales role for the first time has me intimidated. I've done the standard googling of "Sales interview questions", but would love to hear what you guys use as some good standby's for weeding people out. I had a phone screen(which I passed) but had to think fast on my feet when asked "what do you see as the competitive landscape for <company>?", so any good questions you guys can suggest are great. The role in question is for Sales Engineer. I'm late to respond to this, but here is what I do. I'm in medical device, and unlike pharma, I don't have a list of set questions that I need to ask. My interviews "seem" unstructured and are very conversational, but that's because I'm sizing up the candidate and seeing how likable they are, how well they can tell a story, and how well they can communicate. When it comes down to it, people buy from who they like. When a candidate presents their resume to me (and I have already seen it, as I get their resumes from recruiters and then do a phone interview before they get the chance to meet with me), I glance at it and push it aside. I don't care how many awards they won, etc., because that can be made up, and the numbers are not always indicative of talent. You may be a great salesperson, but someone else in your company finished at number one because they got a large corporate deal, or maybe their territory is larger, or whatever. There have been many people at my company who won "Rep of the Year" or were in the CEO Club who were gone the next year because they weren't good in the long run. It's like the athlete with the amazing rookie season who never becomes a star over his career. The most important things that I look for are intelligence and quick-thinking. Just like on a sales call, someone will throw an objection at you. I want to see how quick you can overcome that objection without stumbling over your words or looking like a deer in headlights. Another telltale sign of intelligence for me is someone with a wise-rear end sense of humor, meaning, if I say something, and you can whip a witty retort back at me, I know that your brain works quickly, and that you can think fast on your feet. Sales (at least on the higher-end where I am), is about being likable, having a good reputation and being able to tell a story. People who have the gift of gab can be trained well. Most of it can't be taught, though. Kind of like having rhythm; you have it or you don't. All of the people I know who do well in sales are naturally entertainers, not shy, able to tell a story at the bar and have everyone listen, etc. When interviewing, do your research on the company, it's products, competition, etc. But above all, you're selling you as a likable person who can talk to anyone and communicate effectively, while not taking "no" for an answer, yet doing it in a respectful way.
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Mar 22, 2016 15:53
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The best salespeople I've met aren't always the best talkers. They're the ones who actually do what they say they'll do. The rookie with an amazing season who never repeats is almost always a great talker.
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Mar 22, 2016 15:58
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Jordan7hm posted:The best salespeople I've met aren't always the best talkers. They're the ones who actually do what they say they'll do. The rookie with an amazing season who never repeats is almost always a great talker. Doing what you'll say you're going to do is a given. All of the good salespeople I know are good talkers, and I'm not saying smooth/slick-talkers. Those people don't last, I hope you weren't conflating the two based on what I was saying. e: It also depends on the level of sales we're talking about. When I was making $50k a year selling Yellow Pages back in 2000, there were "good" salespeople there who were making $75k plus. My best reps top out at over $300k. It's a different level as far as skill sets and abilities in this type of sale. Count Freebasie fucked around with this message at 16:14 on Mar 22, 2016 |
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Mar 22, 2016 16:08
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In my industry where I'm essentially moving a commodity around I find that relationships and how well someone likes you can make or break the deal. My coworker controls about 1.5 million in business because he ran his own company for 30 years and has fostered relationships with operations managers and executives at companies who will deal with him and pay any price he asks due to the trust and reputation he's built with them. Conversely about 8 months into my job as a rookie salesman I've managed to eke out a few hundred grand in business at razor thin margins while being pressured by auto industry suppliers to take their payment terms instead of going by my standard terms. I'm about ready to throw in the towel and concede defeat. Maybe I'm just not a good salesman or lack the charisma to be effective at my job. I definitely suck at the whole witty comeback thing and how well I respond to challenges depends more on anticipating the challenge and being prepared with a response than coming up with one immediately. I grossly underestimated how little it matters that you can present and explain things if you don't have the charisma to get a guy to talk to you and agree to a meeting in the first place. Some of it is my company's fault because it's industrial packaging and they're a little known player in a saturated market but I'm going to have to accept a portion of the responsibility as well. It doesn't help that when I do get projects I'm forced to baby sit them and wrestle with my engineers to get timely delivery instead of focusing on filling the pipeline. On the same point I've had a lot of people working on the auto dealership side of things hounding me to try and work for them at least part time due to how much knowledge about cars I've accumulated over the years. Even my boss asked me why I've never worked as a car salesman. If I wanted to I could probably get a job at a Toyota or GM dealer no problem. I just don't think I'd ever clear 50k per year on a good day. I make 60 right now with semi decent benefits. This is Canada so I can't see myself moving the kind of volumes a Los Angeles or Chicago dealership could. The one good or bad thing about my situation is my employer has been reluctant to set any targets for me or pressure me to hit them. From their perspective they think I'm green and in a tough market where they bungled my training and haven't prepared me properly to win business. As a result I can probably keep my job for a while until I quit for another sales job in a more organized firm or leave sales entirely. Sometimes I wish I was that social frat boy in college- I could have used that experience to help my personality and network. Kraftwerk fucked around with this message at 16:33 on Mar 22, 2016 |
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Mar 22, 2016 16:26
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Kraftwerk posted:I grossly underestimated how little it matters that you can present and explain things if you don't have the charisma to get a guy to talk to you and agree to a meeting in the first place. I don't know your sales ability, as I don't know you, but this right there is a very important point that most people don't get about sales. Tons of people I know say "I can do what you do, people like me, I'm really knowledgeable regarding "x"..." You hit the nail directly on the head with that. That being said, I always tell my new reps (and really, it applies to everything in life) "Fake it 'til you make it." Act confident, project that you belong there, and that that person needs to see you; they would be losing out if they didn't. Just practicing doing that will lead to success, and success breeds success. Personality goes a long way. Ever wonder why you see average looking guys with really attractive girls? It's not always the default "oh, he's got money." People (men and women) are attracted to confident people. If you don't have the confidence, you can build it. I used to tell people just getting into sales to practice confidence by saying "hi" to five strangers per day, and then see if you can start conversations (about anything) with five strangers per day. It's a simple exercise and will build your confidence and skills with rapport. No mater how important the person you're speaking to is, in your head, make them your equal. Strip away the power, titles, and prestige, and they're just people; no different than you or me. Count Freebasie fucked around with this message at 16:39 on Mar 22, 2016 |
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Mar 22, 2016 16:31
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I think one of my problems is I can be a bit awkward or stiff. This is because with each interaction I'm feeling the pressure that I need to walk out of it with a certain objective achieved (a meeting, a closed deal, a date etc). This ...stress caused me to either appear bolder than usual or just plain awkward as I try to put on a facade that I think the customer wants to see. Inevitably I also fail to read my audience sometimes (although I'm better at it now) and talk about the wrong things or use the wrong words. There's no sense talking about inbound and outbound flows or ergonomic benefits to a Joe buyer who's primary concern is purchasing a cheaper version of exactly the same product he used before. Walking into a call sounding like a Rhodes scholar just alienates people and hurts my chances. This job has taught me a lot of hard won lessons about what it means to sell and relate to people. I find it much much easier to look for a new job for example because I understand that almost every interaction is based on the same principles as sales. I also use linked in for lead generation know and bypass gatekeepers on my cold calls as a result. The rate at which get meetings has increased quite a bit. But at the end of the day I have a very polarizing personality. I'm a very direct person which at times makes me seem abrasive and untactful. It's hard for me to discuss non essential topics like sports or the clients kid because I don't give a poo poo. My best sales calls have been with people I could relate to on a personal level who would have been friends with me in real life if I met them at a party. The need to appeal to wide audiences and get everyone to like me is both extremely tiring and taxing on my psyche. In spite of this I've succeeded in closing some deals but I don't think I'd ever top the board at any sales organization unless I found a way to become witty and more likeable to more people.
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Mar 22, 2016 17:26
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That is part of the trick to sales; it is acting, to a degree. Where amateurs fail is that they try to be someone who they're not. For people who are good, it is being able to speak with everyone and connect with them on some level, even when you really don't like them or care for them. It is extremely taxing having to put on that front all day, but it's no worse than hanging out with the GF's friends who you can't stand and just playing nice while you're out. Quick story: one of my reps is this guy who is basically a GQ cover model come to life. Very intelligent, likable, women throw themselves at him like I've never seen, he's got the BMW 7-series, etc. When I interviewed him, he was great, very likable, and modest, though by appearance you would assume he wouldn't be. On one of the first calls I accompanied him on, he started talking in a very stiff, "professional" manner, and the call didn't go well. He was so focused on coming off as a professional that I had to remind him that I hired the guy at the interview, not the "sales professional" I just saw. Once he loosened up and started being himself, he was doing fine. That's why I believe some people are natural salespeople. He already had all of those likable qualities, but he was putting on some weird veneer that he thought would help, but in fact was a hindrance. I told him "I can teach you everything about our product and what we do, but I can't teach you how to sell." People who do this for life are pretty much born to do it. Lots of people try it after college and may do it for a short while, but for those of us who have made it our careers, it's something that all of my peers who have been doing this for a while have come to do naturally. You can always improve upon your skill set, but if you feel that this isn't the right fit, and you don't like doing it, get out before you've been in it for so long that you're less marketable for other positions. You can make a lot of money in sales, if you're good, but if you don't like it, it is a miserable job to have. I happen to be one of those people who lives to negotiate, interact with people, meet new people, network, etc. And the people I work with who are successful are all pretty much the same way, and we're all normal people. There are no Alec Baldwins from "Glengarry Glen Ross" at my company, because snakes like that are easy to spot and a bad reputation builds fast and carries far. They normally don't last long. I know many people in the industry outside of my company from rep level to CEO, and they are all pretty much normal people, albeit very intelligent ones who know how to get a message across and are very good at reading others and they are very good at being cognizant of what they say. People who like to speak their mind all of the time don't last long.
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Mar 22, 2016 17:56
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Count Freebasie posted:There are no Alec Baldwins from "Glengarry Glen Ross" at my company, because snakes like that are easy to spot and a bad reputation builds fast and carries far. They normally don't last long. I agree with everything you said, except this part. Alec Baldwins "Blake," or gently caress YOU, isn't a snake. Blake is the superstar that always performs, but you never see him actually work. He is Napoleon, a genius at what he does but he doesn't help or teach anyone on how to repeat his success. All you see is his massive ego and absurd numbers. The snake is Sheldon Levine. He is the guy that bring in bad deals by being charmingly fake and acting as a "salesman."
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Mar 22, 2016 18:37
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Snatch Duster posted:I agree with everything you said, except this part. Alec Baldwins "Blake," or gently caress YOU, isn't a snake. Blake is the superstar that always performs, but you never see him actually work. He is Napoleon, a genius at what he does but he doesn't help or teach anyone on how to repeat his success. All you see is his massive ego and absurd numbers. I was using snake as a pejorative; more along the lines of a douchebag or fuckhead. I agree with your assessment of the characters. I meant only to imply that guys who are assholes like that don't last in the (at least my) industry. If your type of sales is like theirs, where you make your deal and move on to the next target, you may be able to get away with that, but if you are in a type of sale that requires relationship building and maintenance, and the ability to network well using your past customers as referrals, you get black-balled pretty fast, at least in what I do. We have a few people like that at my company, but it's not a good position to be in. As a manager, sure, my main concern is my reps are hitting their numbers, otherwise I don't hit mine. But, people like that are riding only on their numbers, and when the time comes that they start slipping, we pull the trigger on people like that fast, and we do it with pleasure. I have a team that reports to me, and toxic people on my team (or any in the company) are like a cancer and just bring others down. If you're universally disliked at a company, the axiom "You're only as good as your last sale" will apply to you, fast. People like that will never be leaders, as their only concern is themselves and everyone is easily able to see it, so they are never groomed for management or advancement. They will eventually piss off the wrong person or burn the wrong customer, and then they become a liability, and I can normally find a good replacement for anyone on my team within a few months, if not less. Count Freebasie fucked around with this message at 22:52 on Mar 22, 2016 |
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Mar 22, 2016 22:49
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