|
Bobulus posted:Someone at the other campus in our university, in the year of the lord 2016, decided to make a web-based program that only works in Internet Explorer. I can do one better... 2 years ago we had a vendor who wanted us to beta test their new quoting and ordering website. Couldn't get it to work properly in any browser we tried. Then they mention it works best with OPERA . I try it and sure enough it works! The thing is Opera had just 2-3 months before announced they where going to be switching to WebKit and retiring their own rendering engine. So this vendor managed to make a website that would only work in a browser that was already being retired. From what I could tell they where using a bunch of Opera specific CSS prefixes and possibly some javascript stuff. Thankfully they fixed it before going live.
|
#
?
Mar 2, 2016 23:04
|
|
|
|
| # ? May 31, 2024 19:36 |
|
|
Dude, vendors who only support their site if someone's using IE is still the industry standard in my experience. It's complete bullshit. SHARE loving POINT gets all jankwagon in Chrome or Firefox for us, for example.
|
|
#
?
Mar 2, 2016 23:37
|
|
|
The first ticket for a newly deployed enterprise WiFi setup came in. They have a Wii in the gym without the Internet Channel loaded so they can't accept the usage agreement on the portal page. 
|
|
#
?
Mar 2, 2016 23:43
|
|
|
larchesdanrew posted:A vendor came in. Be prepared for a lovely data collection agent that relies completely on SNMP and the worst customer portal you've ever seen.
|
|
#
?
Mar 2, 2016 23:54
|
|
|
Terminal posted:The first ticket for a newly deployed enterprise WiFi setup came in. Whitelist the MAC? Or cable it since it's a Wii.
|
|
#
?
Mar 3, 2016 00:16
|
|
|
client security manager: Why don't we have the rule that detects SSLV2 in place??? Because last time we switched that on for ten minutes and the absolute inundation of logs killed the million dollar server, literally everything you have is using SSLV2. Maybe patch your poo poo instead of expecting the IPS to save you?
|
|
#
?
Mar 3, 2016 00:25
|
|
|
Bobulus posted:Someone at the other campus in our university, in the year of the lord 2016, decided to make a web-based program that only works in Internet Explorer. One of our portals, that we actively maintain and update frequently, still uses Silverlight.
|
|
#
?
Mar 3, 2016 00:34
|
|
|
Migishu posted:One of our portals, that we actively maintain and update frequently, still uses Silverlight. If it's good enough for SCCM... 
|
|
#
?
Mar 3, 2016 00:38
|
|
|
Intune is apparently the new hotness and makes up a third of the Enterprise Mobility Suite that Microsoft are trying to push. Use Windows 10 with Azure AD! they will say. DirectAccess is old tech now, who really needs to domain join things? Intune needs Silverlight. gently caress sake guys.
|
|
#
?
Mar 3, 2016 00:51
|
|
|
Ozz81 posted:Not just people like that but also people who assume that someone who isn't married and has no kids is suddenly the 24/7 go-to person because "hey you don't have family stuff YOU can do this". Sorry assface, I've still got friends and family and other poo poo outside work I'd rather be doing. Not to mention I've seen too many times were someone with kids uses that as an excuse to leave early, arrive late or take a bunch of time off, and nobody questions it...yet if I end up 5 minutes late because of traffic and an accident, I'm the loving selfish Antichrist making excuses. Surprisingly, it happened more in large companies than smaller ones, after a while I started making poo poo up until they left me alone and made the other people pull their goddamn weight. I'm especially thankful at my new gig that being "on-call" amounts to "don't be drunk/high and leave your phone on wherever you go, just in the very unlikely case we need to call", because my new boss is awesome and understanding. Being a small company probably helps a lot though. Terminal posted:The first ticket for a newly deployed enterprise WiFi setup came in. drat outdated tech gets everywhere, they should've upgraded to a WiiU years ages ago  .
|
|
#
?
Mar 3, 2016 00:58
|
|
|
AlternateAccount posted:Dude, vendors who only support their site if someone's using IE is still the industry standard in my experience. It's complete bullshit. I'm pretty proud that the company I work for specifically doesn't support using our service in IE.
|
|
#
?
Mar 3, 2016 01:05
|
|
|
divabot posted:This is true. Literally billions of dollars and pounds and euros are processed by VBA macros. That is the language the financial infrastructure of our civilisation is written in. I know someone who gets paid by dumptruck to write VBA, and he says that being very afraid is the correct response. At my last job at a bank, someone called FREAKING out because the excel macro they made would round down cents instead of up if they only copied that page out of the workbook and broke the references. Also, it only happened on some machines, and only on February during leap years. That was a fun one to diagnose. Also, it was somehow my fault and I had to "fix excel" and the answer couldn't involve changing the macro or workflow in any way.
|
|
#
?
Mar 3, 2016 01:52
|
|
|
Neddy Seagoon posted:I'm especially thankful at my new gig that being "on-call" amounts to "don't be drunk/high and leave your phone on wherever you go, just in the very unlikely case we need to call", because my new boss is awesome and understanding. Being a small company probably helps a lot though. 
|
|
#
?
Mar 3, 2016 04:52
|
|
|
The software used by several large and not so large insurance companies, created by one of the multinational largest contacting firms in the world, only supports IE officially. Yeah. Oh, and it is poo poo software in the first place.
|
|
#
?
Mar 3, 2016 09:59
|
|
|
A captive/niche market means you spend the bare minimum on development. Why waste time making the product better when your customers can't leave anyway.
Collateral Damage fucked around with this message at 11:16 on Mar 3, 2016 |
|
#
?
Mar 3, 2016 10:14
|
|
|
Khisanth Magus posted:The software used by several large and not so large insurance companies, created by one of the multinational largest contacting firms in the world, only supports IE officially. Yeah. Oh, and it is poo poo software in the first place. Specifically Internet Explorer 6. Or else the software doesnt work.
|
|
#
?
Mar 3, 2016 10:59
|
|
|
This week I found out that most of the automated testing that the other dev team does is by using Selenium. Which does UI testing only. No unit testing or functional testing at all.  Yeah I think I'm gonna... do all three instead of just the one.
|
|
#
?
Mar 3, 2016 11:48
|
|
|
KillHour posted:At my last job at a bank, someone called FREAKING out because the excel macro they made would round down cents instead of up if they only copied that page out of the workbook and broke the references. Also, it only happened on some machines, and only on February during leap years. That was a fun one to diagnose. I really hope your answer was actually just "No" but I know better 
|
|
#
?
Mar 3, 2016 14:24
|
|
|
LordVorbis posted:I really hope your answer was actually just "No" but I know better "Let me get you up to my tier 2 tech!" 
|
|
#
?
Mar 3, 2016 14:41
|
|
|
New guy (6 months, when does someone stop being the new guy?) had a creative answer when a customer called in with a cryptolocker infection. He decided to ask he customer to send the required amount ($250) to his own personal Paypal, and use that to buy bitcoins for the ransom.  Of course it blew up in his face and it's a miracle he wasn't fired.
|
|
#
?
Mar 3, 2016 15:00
|
|
|
notwithoutmyanus posted:a It depends. Are you working for a bank, or are you working in the trading markets? If its a bank, enjoy paperwork and restrictive security measures and never working more than 40 hours in a week. If its trading, enjoy never not working.
|
|
#
?
Mar 3, 2016 15:30
|
|
came in ...
|
DigitalMocking posted:If its a bank, enjoy paperwork and restrictive security measures and never working more than 40 hours in a week. As a guy that works for a bank I can tell you with certainty that this is (unfortunately) incorrect. It depends on the role, but we work a fuckload in Systems Engineering.
|
|
#
?
Mar 3, 2016 15:33
|
|
|
Wrath of the Bitch King posted:As a guy that works for a bank I can tell you with certainty that this is (unfortunately) incorrect. It depends on the role, but we work a fuckload in Systems Engineering. drat man, that's harsh. Every network/system admin I knew who worked for the big banks in New York and Chicago thought working more than their 40 hour week was sacrilege. Worse than union guys.
|
|
#
?
Mar 3, 2016 15:42
|
|
|
DigitalMocking posted:drat man, that's harsh. Every network/system admin I knew who worked for the big banks in New York and Chicago thought working more than their 40 hour week was sacrilege. Worse than union guys. It might be because I work for a medium sized bank; things are probably very different for Citi, Capital One, etc. I can tell you though that working for Discover also entailed a shitload of work, and they aren't exactly tiny.
|
|
#
?
Mar 3, 2016 15:45
|
|
|
DigitalMocking posted:drat man, that's harsh. Every network/system admin I knew who worked for the big banks in New York and Chicago thought working more than their 40 hour week was sacrilege. Worse than union guys. At my credit union, no other department is required to work over 40 hours, so hell no we're not staying past 40. Anything that requires off-hour work results in comp time available immediately, usually cashed in by coming in late the next day or taking a day off later that week. It's beautiful.
|
|
#
?
Mar 3, 2016 15:47
|
|
|
Tigern posted:New guy (6 months, when does someone stop being the new guy?) had a creative answer when a customer called in with a cryptolocker infection. To be fair, that's probably the easiest way to pay the ransom if there were no backups. The client isn't going to know what bitcoin is, let alone how to buy it and pay a ransom with it, and if there's a time limit there may not be a way for the accounting folks to figure out how to pass the money through an invoice correctly. Cowboy as gently caress but totally understandable.
|
|
#
?
Mar 3, 2016 15:58
|
|
|
Volmarias posted:To be fair, that's probably the easiest way to pay the ransom if there were no backups. The client isn't going to know what bitcoin is, let alone how to buy it and pay a ransom with it, and if there's a time limit there may not be a way for the accounting folks to figure out how to pass the money through an invoice correctly. Besides, if they can pay their own ransom, what do they need tech support for?
|
|
#
?
Mar 3, 2016 16:04
|
|
|
In my experience you stop being the new guy when someone else gets brought on.
|
|
#
?
Mar 3, 2016 17:05
|
|
|
stubblyhead posted:In my experience you stop being the new guy when someone else gets brought on. Was gonna post this so I'll quote instead
|
|
#
?
Mar 3, 2016 17:38
|
|
|
stubblyhead posted:In my experience you stop being the new guy when someone else gets brought on. This applies basically everywhere, even the Supreme Court. quote:In the justices' private conferences, the current practice is for them to speak and vote in order of seniority from the Chief Justice first to the most junior Associate Justice last. The most junior Associate Justice in these conferences is charged with any menial tasks the justices may require as they convene alone, such as answering the door of their conference room, serving coffee, and transmitting the orders of the Court to the court's clerk.[93]
|
|
#
?
Mar 3, 2016 17:43
|
|
|
AlternateAccount posted:SHARE loving POINT gets all jankwagon in Chrome or Firefox for us, for example. Include Microsoft Edge in that list, for even more fun.
|
|
#
?
Mar 3, 2016 19:22
|
|
|
One page I use all the time in SharePoint lags like crazy in IE, works great in Chrome.
|
|
#
?
Mar 3, 2016 21:09
|
|
|
Sharepoint is butter smooth in Chrome for me. IE is just a turd - I can't believe how badly it runs even freshly installed on a brand new system it lags to gently caress out loading its lovely MSN homepage.
|
|
#
?
Mar 3, 2016 21:37
|
|
|
Ghostlight posted:Sharepoint is butter smooth in Chrome for me. IE is just a turd - I can't believe how badly it runs even freshly installed on a brand new system it lags to gently caress out loading its lovely MSN homepage. It runs fine from my experience as well in Firefox and chrome. But some poo poo just flat doesn't work unless it's in IE. I had to be reminded of that every few months when someone would trip into one of those things.
|
|
#
?
Mar 3, 2016 21:51
|
|
|
Ticket! Projector in conference room just shut off. Help!!! Walk in, tighten the loose power plug, watch the logo show up, walk out.
|
|
#
?
Mar 3, 2016 22:37
|
|
|
A ticket didn't come in (because I work retail.) So the server that all our transactions go through died on Saturday. Store manager was trying get it fixed till like midnight and decided the problem was the power supply. Next day I grab one of my spares and let him borrow it but after he hooks everything up it still won't work. Turns out the cd-rom drive had hosed something up; once that was unhooked it would boot just fine. But now it was getting an error (copy pasting from googling what I think I remember the error was) code:Thank you for listening to my story. Also, while he's familiar with the paper clip test, I saw him test the old power supply and he was testing entirely the wrong pins. This entire situation was the definition of knowing just enough to be dangerous.
|
|
#
?
Mar 3, 2016 23:12
|
|
|
Garrand posted:Also, while he's familiar with the paper clip test, I saw him test the old power supply and he was testing entirely the wrong pins. This entire situation was the definition of knowing just enough to be dangerous. no, NO fuckin nopety nope nope are there actually people out in the world that still do this poo poo?!? Also, if you can bring a server back up from BIOS defaults, why are you working retail? You could be making so much more money
|
|
#
?
Mar 3, 2016 23:19
|
|
|
Judge Schnoopy posted:no, NO fuckin nopety nope nope are there actually people out in the world that still do this poo poo?!? Because I'm terrible at interviewing and other than poo poo like comcast customer support (which I did and quit because I just couldn't take it) it's hard to get a job with no actual experience.
|
|
#
?
Mar 3, 2016 23:23
|
|
|
Garrand posted:Because I'm terrible at interviewing and other than poo poo like comcast customer support (which I did and quit because I just couldn't take it) it's hard to get a job with no actual experience. Now you have a story that you can tell during an interview about a) both working under time pressure and b) doing something outside your scope of work and c) fixing a problem that could have caused serious problems for the business Congrats, now you can graduate from retail to help desk.
|
|
#
?
Mar 4, 2016 00:03
|
|
|
|
| # ? May 31, 2024 19:36 |
|
|
Garrand posted:Also, while he's familiar with the paper clip test, I saw him test the old power supply and he was testing entirely the wrong pins. This entire situation was the definition of knowing just enough to be dangerous. He should stick the paperclip in the wall socket to make sure that's hot first.
|
|
#
?
Mar 4, 2016 01:34
|
|
