Working in IT 3.0: xp_cmdshell

The Something Awful Forums > Discussion > Serious Hardware/Software Crap > Working in IT 3.0: xp_cmdshell

BaseballPCHiker: Jan 16, 2006

TheMostFrench posted:

I signed up to an ITIL foundation course through theknowledgeacademy.com - It was $250 for the exam and $250 for a course, but it is midnight before I am meant to do the exam and they havent given me any information about how to access their material. I have been able to prepare using other sources, but I need to login for the exam, and they keep saying poo poo like 'We'll send you this information shortly' after being on the phone with them and talking to their live online tech support. I am gonna be out $500 if this poo poo doesn't get sorted

You paid about $250 to much for ITIL "training". Just get this book: http://www.amazon.com/ITIL-Foundation-Exam-Study-Guide/dp/1119942756, read it without trying to fall asleep and take the test. Its not a particularly hard one, just lots of acronyms and vocabulary to learn.

# ? Mar 24, 2016 17:45

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# ? May 25, 2024 19:57

crunk dork: Jan 15, 2006

Has anyone gone to grrcon before and was it a cool time?

# ? Mar 24, 2016 17:50

Inspector_666: Oct 7, 2003; _{benny with the good hair}

TheMostFrench posted:

I signed up to an ITIL foundation course through theknowledgeacademy.com - It was $250 for the exam and $250 for a course, but it is midnight before I am meant to do the exam and they havent given me any information about how to access their material. I have been able to prepare using other sources, but I need to login for the exam, and they keep saying poo poo like 'We'll send you this information shortly' after being on the phone with them and talking to their live online tech support. I am gonna be out $500 if this poo poo doesn't get sorted

You're gonna be out $0 when you do a chargeback for the fees.

# ? Mar 24, 2016 18:00

H110Hawk: Dec 28, 2006

TheMostFrench posted:

I signed up to an ITIL foundation course through theknowledgeacademy.com - It was $250 for the exam and $250 for a course, but it is midnight before I am meant to do the exam and they havent given me any information about how to access their material. I have been able to prepare using other sources, but I need to login for the exam, and they keep saying poo poo like 'We'll send you this information shortly' after being on the phone with them and talking to their live online tech support. I am gonna be out $500 if this poo poo doesn't get sorted

Why would you be out $500? Call your credit card provider and start a chargeback if they don't give you a refund literally immediately upon you asking for it.

# ? Mar 24, 2016 18:24

Fiendish Dr. Wu: Nov 11, 2010; You done fucked up now!

TheMostFrench posted:

I signed up to an ITIL foundation course through theknowledgeacademy.com - It was $250 for the exam and $250 for a course, but it is midnight before I am meant to do the exam and they havent given me any information about how to access their material. I have been able to prepare using other sources, but I need to login for the exam, and they keep saying poo poo like 'We'll send you this information shortly' after being on the phone with them and talking to their live online tech support. I am gonna be out $500 if this poo poo doesn't get sorted

Seriously get your money back. Read that book linked above if you need to. I took the test without studying and passed just by using common sense.

And it's totally worthless. Why are you getting ITIL anyways? My job required it, and therefore paid for it. Otherwise I wouldn't have it.

# ? Mar 24, 2016 18:32

MC Fruit Stripe: Nov 26, 2002; around and around we go

The gently caress is a knowledge academy

I got my MCSE from www dot certsforsmarts dot biz

# ? Mar 24, 2016 18:43

Judge Schnoopy: Nov 2, 2005; dont even TRY it, pal

MC Fruit Stripe posted:

Just got promoted away from my major personnel problems. Gonna take a few months for it to really take effect because I need to transition all of my roles and responsibilities, but oh baby oh baby, later bitches.

Honestly, priority one, because this'll also improve work-life balance, is to get back to self-improvement. I've been so busy doing my job for the last 2 years that I haven't had time to learn new things. Feel like I've fallen behind.

Wait wait, you walked out of the office after getting a last minute request saying you need to take the day to prepare for said request, and you implied that it would keep happening forever. Instead of getting mad at you about it, they promoted you?

poo poo, I need to start getting more serious about work / life balance.

# ? Mar 24, 2016 18:50

Vulture Culture: Jul 14, 2003; I was never enjoying it. I only eat it for the nutrients.

Judge Schnoopy posted:

Wait wait, you walked out of the office after getting a last minute request saying you need to take the day to prepare for said request, and you implied that it would keep happening forever. Instead of getting mad at you about it, they promoted you?

poo poo, I need to start getting more serious about work / life balance.

The take-home truism from Office Space is that if you walk around like you'd have another job tomorrow if the company fired you, they'll often consider why that would be and if they've undervalued you.

# ? Mar 24, 2016 18:56

YOLOsubmarine: Oct 19, 2004; When asked which Pokemon he evolved into, Kamara pauses.

"Motherfucking, what's that big dragon shit? That orange motherfucker. Charizard."

Vulture Culture posted:

The take-home truism from Office Space is that if you walk around like you'd have another job tomorrow if the company fired you, they'll often consider why that would be and if they've undervalued you.

Truth. Your management is taking their cues about your value from you. How much any one employee is actually worth is hard to quantify and most companies don't bother doing it, so your actions become the main indicator. If you act like you're valuable enough to say no and push back then often they will take for granted that you're correct.

# ? Mar 24, 2016 19:19

FlapYoJacks: Feb 12, 2009

It's almost like not being a door mat is a good thing. My wife was asked if she wanted to take on a roll as a team lead at her job, and she asked if they would be giving her a raise. When they said no she declined.

Two weeks later they told her they would give her a pay raise.

# ? Mar 24, 2016 19:21

Internet Explorer: Jun 1, 2005

I agree 100%. Stand your ground on important issues and act like you have some self worth. But don't be obstructionist or chicken little, that reputation is equally problematic.

# ? Mar 24, 2016 19:22

Fiendish Dr. Wu: Nov 11, 2010; You done fucked up now!

Internet Explorer posted:

I agree 100%. Stand your ground on important issues and act like you have some self worth. But don't be obstructionist or chicken little, that reputation is equally problematic.

But the cloud really is burning and our duct tape will only hold for so much longer.

# ? Mar 24, 2016 19:26

stubblyhead: Sep 13, 2007; That is treason, Johnny!; Fun Shoe

Colonial Air Force posted:

Well, at least wasn't DeVry or ITT Tech.

I guess?

A guy I used to work with was whole hog for Devry. Dude got his bachelor's and an MBA there.

# ? Mar 24, 2016 19:47

KillHour: Oct 28, 2007

Fiendish Dr. Wu posted:

But the cloud really is burning and our duct tape will only hold for so much longer.

Man, that sucks for you then. I'll be over here when you're ready to pay me to fix it.

# ? Mar 24, 2016 19:49

MC Fruit Stripe: Nov 26, 2002; around and around we go

Judge Schnoopy posted:

Wait wait, you walked out of the office after getting a last minute request saying you need to take the day to prepare for said request, and you implied that it would keep happening forever. Instead of getting mad at you about it, they promoted you?

poo poo, I need to start getting more serious about work / life balance.

I have and will continue to put up with a lot of crap in the name of pulling down a paycheck, but I'll never allow myself to be disrespected. And when management and project leaders know about after hours work for weeks, only to drop it on me the day of, that is incredibly disrespectful.

If we work a 40 hour work week, that means 8 hours per day. But that doesn't mean any 8 hours. I'm not going to do 2 here, 2 there, 3 here, 1 there and have a chaotic life. The other day I worked a normal shift and then got calls at 7, midnight, and 2am. I was not on call. The 2am call was answered with a "what in the absolute hell?" - that's the kind of stuff I won't put up with and is why I just left when I was told I needed to do work at night. If I need to work night shift tonight, I guess I don't need to work a day shift, too.

# ? Mar 24, 2016 19:54

Arsten: Feb 18, 2003

MC Fruit Stripe posted:

I have and will continue to put up with a lot of crap in the name of pulling down a paycheck, but I'll never allow myself to be disrespected. And when management and project leaders know about after hours work for weeks, only to drop it on me the day of, that is incredibly disrespectful.

If we work a 40 hour work week, that means 8 hours per day. But that doesn't mean any 8 hours. I'm not going to do 2 here, 2 there, 3 here, 1 there and have a chaotic life. The other day I worked a normal shift and then got calls at 7, midnight, and 2am. I was not on call. The 2am call was answered with a "what in the absolute hell?" - that's the kind of stuff I won't put up with and is why I just left when I was told I needed to do work at night. If I need to work night shift tonight, I guess I don't need to work a day shift, too.

What could they have possibly needed at midnight and 2am that warranted a call to someone?

# ? Mar 24, 2016 20:06

GnarlyCharlie4u: Sep 23, 2007; I have an unhealthy obsession with motorcycles.

Proof

Arsten posted:

What could they have possibly needed at midnight and 2am that warranted a call to someone?

wifi was down?
I can't get into my email?
Porn loading too slow?

nope. "How do I get to %app% on my iPhone?"

# ? Mar 24, 2016 20:41

crunk dork: Jan 15, 2006

GnarlyCharlie4u posted:

wifi was down?
I can't get into my email?
Porn loading too slow?

nope. "How do I get to %app% on my iPhone?"

Set the date to 1/1/1970 and reboot your phone

# ? Mar 24, 2016 20:44

Fiendish Dr. Wu: Nov 11, 2010; You done fucked up now!

KillHour posted:

Man, that sucks for you then. I'll be over here when you're ready to pay me to fix it.

Sorry I should've put that in quotes. I'm good :cheers:

In other news, this is hilarious: http://kotaku.com/microsoft-releases-ai-twitter-bot-that-immediately-back-1766876579 (Microsoft releases a learning AI on twitter, it quickly becomes racist)

# ? Mar 24, 2016 20:48

Gucci Loafers: May 20, 2006; Ask yourself, do you really want to talk to pair of really nice gaudy shoes?

I've been asked to assist a customer with implementing DevOps.

What the gently caress.

# ? Mar 24, 2016 21:10

Fiendish Dr. Wu: Nov 11, 2010; You done fucked up now!

Tab8715 posted:

I've been asked to assist a customer with implementing DevOps.

What the gently caress.

As in refactoring the entire organization's mindset and workflow?

# ? Mar 24, 2016 21:14

Internet Explorer: Jun 1, 2005

If you are hourly you just hit the goldmine.

# ? Mar 24, 2016 21:14

Arsten: Feb 18, 2003

GnarlyCharlie4u posted:

wifi was down?
I can't get into my email?
Porn loading too slow?

nope. "How do I get to %app% on my iPhone?"

I...hope it was at least a mission critical app like "Run this to keep your pace maker working" and not because Angry Birds got installed to the second screen.

# ? Mar 24, 2016 21:16

Roargasm: Oct 21, 2010; Hate to sound sleazy
But tease me
I don't want it if it's that easy

Tab8715 posted:

I've been asked to assist a customer with implementing DevOps.

What the gently caress.

implement source control and give the devs domain admin

# ? Mar 24, 2016 21:22

Tigren: Oct 3, 2003

Tab8715 posted:

I've been asked to assist a customer with implementing DevOps.

What the gently caress.

Don't give them too many Devops, just the right amount of DevOps. If you DevOps them too much, they may not be able to separate their Dev and their Ops from their current Ops and Dev.

# ? Mar 24, 2016 21:23

Docjowles: Apr 9, 2009

Fiendish Dr. Wu posted:

As in refactoring the entire organization's mindset and workflow?

nah bro just install jenkins and chef and :boom:

, you got the devops

# ? Mar 24, 2016 21:33

Fiendish Dr. Wu: Nov 11, 2010; You done fucked up now!

Docjowles posted:

nah bro just install jenkins and chef and , you got the devops

also make sure to get them certified https://www.devopsleague.com

# ? Mar 24, 2016 21:56

LochNessMonster: Feb 3, 2005; I need about three fitty

Docjowles posted:

nah bro just install jenkins and puppet and , you got the devops

Ftfy

# ? Mar 24, 2016 22:00

Thanks Ants: May 21, 2004; #essereFerrari

Roargasm posted:

implement source control and give the devs domain admin

# ? Mar 24, 2016 22:49

Daylen Drazzi: Mar 10, 2007; Why do I root for Notre Dame? Because I like pain, and disappointment, and anguish. Notre Dame Football has destroyed more dreams than the Irish Potato Famine, and that is the kind of suffering I can get behind.

LochNessMonster posted:

The company I used to work for did put a non-technical manager on top of every IT team. Preferably people with Liberal Arts or Philosophy degrees. Because: "a good manager doesn't need to be a SME".

Needless to say these people were responsible for taking every technical decision and a lot of them made choices based on their professional opinions (based on nothing).

Mind you this was a billion dollar annual profit company. they're laying off 15% of their employees for the 3rd year in a row now

Had our Flight Lead (#3 man in the org after the commander and PM) mention this morning that our monitoring platform is going away...tomorrow. Wants us to come up with a replacement or, if that isn't possible immediately, get rid of vCenter so they can get something like SCOM or NetCool. I looked at my co-worker and just shook my head. I honestly couldn't come up with an adequate response for such blatant stupidity.

# ? Mar 25, 2016 00:20

TheMostFrench: Jul 12, 2009; Stop for me, it's the claw!

Fiendish Dr. Wu posted:

Seriously get your money back. Read that book linked above if you need to. I took the test without studying and passed just by using common sense.

And it's totally worthless. Why are you getting ITIL anyways? My job required it, and therefore paid for it. Otherwise I wouldn't have it.

While applying for work, a large majority of places I applied to were asking for ITIL qualifications or an understanding of the framework.

# ? Mar 25, 2016 01:41

jaegerx: Sep 10, 2012; Maybe this post will get me on your ignore list!

Docjowles posted:

nah bro just install jenkins and chef and , you got the devops

Docker and ansible

# ? Mar 25, 2016 02:39

Proteus Jones: Feb 28, 2013

Daylen Drazzi posted:

Had our Flight Lead (#3 man in the org after the commander and PM) mention this morning that our monitoring platform is going away...tomorrow. Wants us to come up with a replacement or, if that isn't possible immediately, get rid of vCenter so they can get something like SCOM or NetCool. I looked at my co-worker and just shook my head. I honestly couldn't come up with an adequate response for such blatant stupidity.

Wait. So he thinks you just... install NetCool? We're in the final MONTHS of a year long project getting NetCool up and going. Cost us about $2.5M in license, support, and consulting services from an IBM partner to get it going.

I will hand it to upper management, when the decision came down to go with NetCool (which was actually the more expensive of the suites we did pilots for) they had the mindset of "let's get this poo poo set up *right*" instead of using an insane timeline or saving money on a budget 3rd party vendor. It would probably end costing 3 times as much over the long haul if they hadn't committed the capital and actually listened to the SMEs' recommendations.

# ? Mar 25, 2016 02:43

Vulture Culture: Jul 14, 2003; I was never enjoying it. I only eat it for the nutrients.

jaegerx posted:

Docker and ansible

kubernetes your mesos and you're basically done

# ? Mar 25, 2016 03:18

jaegerx: Sep 10, 2012; Maybe this post will get me on your ignore list!

Vulture Culture posted:

kubernetes your mesos and you're basically done

Etc2d and fleet. Who needs kubernetes. Drop Panamax on top so your devs can click on things. You're done. Collect paycheck.

# ? Mar 25, 2016 03:27

MC Fruit Stripe: Nov 26, 2002; around and around we go

I have no idea if the last two posts are even things

# ? Mar 25, 2016 03:28

jaegerx: Sep 10, 2012; Maybe this post will get me on your ignore list!

MC Fruit Stripe posted:

I have no idea if the last two posts are even things

DevOPs world man. Just make up words and you can collect a paycheck.

# ? Mar 25, 2016 03:35

anthonypants: May 6, 2007; by Nyc_Tattoo; Dinosaur Gum

MC Fruit Stripe posted:

I have no idea if the last two posts are even things

Kubernetes is a container manager by Google
Mesos is one by Apache
I don't know what etc2d is but etcd and fleet are both CoreOS projects

# ? Mar 25, 2016 03:40

MC Fruit Stripe: Nov 26, 2002; around and around we go

jaegerx posted:

DevOPs world man. Just make up words and you can collect a paycheck.

What's funny is that my director absolutely insists that our department is devops. I'm like, okay point to an automation tool.

# ? Mar 25, 2016 03:46

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# ? May 25, 2024 19:57

jaegerx: Sep 10, 2012; Maybe this post will get me on your ignore list!

anthonypants posted:

Kubernetes is a container manager by Google
Mesos is one by Apache
I don't know what etc2d is but etcd and fleet are both CoreOS projects

Etcd2 typo on my part.

Panamax is a web interface to fleet and etcd2 built to run on coreos. It's pretty sweet for being a beta.

# ? Mar 25, 2016 04:22

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