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GnarlyCharlie4u posted:eh... shouldn't be a problem if this is Windows AD. Gotta love that all service accounts are in radnom OUs rather than a service account OU and I'm not allowed to change it because MAYBE THERE COULD BE DEPENDENCIES!!!
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Jun 22, 2016 13:47
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Samizdata posted:But then you have to pay the janitorial staff overtime to get the bloodstains out of the urinals. If your urinals stain, your janitorial staff is terrible anyway. (Or you need to stop buying cardboard to use in high fluid areas.)
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Jun 22, 2016 13:55
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Thanks Ants posted:There were a couple of sites that used Silverlight for video ( Sky Go does this unless they've updated it since Christmas. I had my parents over and had to use IE for the first and only time on my HTPC in order to get it to work. nexus6 fucked around with this message at 16:18 on Jun 22, 2016 |
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Jun 22, 2016 13:59
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) but they have all moved to HTML5 now so it's all good.
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SEKCobra posted:Gotta love that all service accounts are in radnom OUs rather than a service account OU and I'm not allowed to change it because MAYBE THERE COULD BE DEPENDENCIES!!! Are they at least named consistently? If you have a convention, throw in a -filter {name -notlike "*svc*"} and let the people who didn't stick to it complain.
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Jun 22, 2016 14:09
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docbeard posted:I think the most surprising thing about the story is that the CE actually threw something away. 
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Jun 22, 2016 17:32
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I'm finally starting the road to my CCNA after a couple of years of slowly plodding along on my own. My employer is most likely going to be paying for the training which is pretty sweet. Of course the new book for the 200-125 exam isn't out until the end of July.
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Jun 22, 2016 17:35
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AreWeDrunkYet posted:Are they at least named consistently? If you have a convention, throw in a -filter {name -notlike "*svc*"} and let the people who didn't stick to it complain. The naming convention for PCs & servers is Whatitdoes(Server)/Department(PC)# where # is the revision. so if the company has set up an exchange server before, new customer gets mail2... Users? some are just lastname, some are lastname+first letter of firstname and so on. Depends on the mood our FLS was in that day. Also, if someone got a new pc, EDV321 was renamed to EDV321a and the new one is EDV321. Some PCs have reached f. They are all disabled and non-existent.
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Jun 22, 2016 17:39
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Judge Schnoopy posted:It's pretty common for msps. The risk can be real for a client to request personal support on the side if it's cheaper than msp@home rates. The non -competes also likely carry on a year after departure to make sure employees won't walk off with the clients. The year after non-competes are also really good for making sure that your employees have no choice but to continue working for you now matter how you treat or pay them! Basically saying "Yeah, you can't work in your field for a year after you stop working here" means that you pretty much can never leave unless you are leaving IT.
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Jun 22, 2016 17:42
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Khisanth Magus posted:The year after non-competes are also really good for making sure that your employees have no choice but to continue working for you now matter how you treat or pay them! Basically saying "Yeah, you can't work in your field for a year after you stop working here" means that you pretty much can never leave unless you are leaving IT. Nah not even close to being true. The non-competes usually detail working in the MSP field specifically, or working for clients of the MSP. You can't leave an MSP and become an in-house tech for one of the clients. You can't leave an MSP for a competing MSP for fear that you'll pull clients away with you. You can leave an MSP for in-house IT at a non-client though, and usually you can go to a new MSP in a different area / region. When I left my MSP for a junior admin role my old boss reminded me of the non-compete to make sure I didn't try contacting a client, or bailing on in-house IT for another MSP in the area. He sure wasn't going to try to stop me from going to a non-competitive IT job though, which I doubt is even legal.
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Jun 22, 2016 18:07
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So, I need some advice. I need to replace a LogiTech ConferenceCam C3000e system that just started failing on us. LogiTech appears to be sold out of that model, and I need to find an alternative. Does anyone have any experience with conference cam/microphone combinations that work well and aren't insanely expensive? While I would love to just set them up with a webcam and a polycom phone, I've been told that they want something that has a single remote to control both the camera and the audio.
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Jun 22, 2016 18:10
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Khisanth Magus posted:The year after non-competes are also really good for making sure that your employees have no choice but to continue working for you now matter how you treat or pay them! Basically saying "Yeah, you can't work in your field for a year after you stop working here" means that you pretty much can never leave unless you are leaving IT. You can always move to California where non competes are illegal.
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Jun 22, 2016 19:02
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docbeard posted:I think the most surprising thing about the story is that the CE actually threw something away.  Very true though.
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Jun 22, 2016 19:17
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Welp, my predecessor strikes again. Students that graduated are starting to turn their Chromebooks back in. I'm starting to get Chromebooks back that I don't have serial numbers for or signed agreements. But I have a list of serial numbers that matches the number of Chromebooks we bought. I have an indeterminate amount of Chromebooks in the wild that I can't account for and we get audited by the Department of Education in three weeks. gently caress me 
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Jun 22, 2016 19:25
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Do you have purchase orders, receipts, or anything else that determines when they were bought? If so, and it's before your start date, then isn't that pretty much all the CYA material you need? I mean, you're still probably going to get the brunt of the blame anyway, but at least you wouldn't legally be at fault, right?
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Jun 22, 2016 19:50
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So are some of the numbers just wrong, or copied, or what?
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Jun 22, 2016 19:52
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neogeo0823 posted:So are some of the numbers just wrong, or copied, or what? This is actually pretty likely, although not in those numbers. When I buy laptops I always match the received serial numbers against the ones stated on the bill, and there are always a handful off for every 1000 received.
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Jun 22, 2016 19:59
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neogeo0823 posted:So are some of the numbers just wrong, or copied, or what? Like, today I had a student bring one in and she told me her name. I look at my folder of signed agreements and hers isn't in there. I look at my list of serial numbers and her name isn't listed and the serial number of the device isn't listed. I've had a handful of others turned in with mysterious serial numbers as well and Captain Dipshit either didn't make or didn't keep the list of serials from the prior year so I have nothing to go on.
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Jun 22, 2016 20:01
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larchesdanrew posted:Like, today I had a student bring one in and she told me her name. I look at my folder of signed agreements and hers isn't in there. I look at my list of serial numbers and her name isn't listed and the serial number of the device isn't listed. Maybe you can go back to the vendor and get the invoice resent? *edit* that won't solve your signed agreements issue, but it might give you a better idea of WHAT is out there.
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Jun 22, 2016 20:20
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Just got off the phone with a client who didn't understand that you had to put new tapes into a tape library once the old ones were filled by the backup job. She thought that since the old one were set to recycle the job would just pick them up. From outside the library apparently. 
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Jun 22, 2016 20:58
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I work at a help desk for a "security company". An e-mail came in, to every employee, simultaneously: quote:MyJobCo Security Alert A phone call from my supervisor comes in: quote:
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Jun 22, 2016 22:00
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: Hey nominal, did you get that e-mail about the password reset?
: Yep, everybody did. We'll probably get a bunch of calls for it, even though it's just corporate security doing their usual check to see who's gulli--
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Had an interesting last couple weeks with one of our clients and a troublesome (now former) employee - married woman starts sending sexually suggestive messages to a male co-worker in their office out of the blue. She gets caught, tries to blame co-worker for starting it, threatens to file harassment, so her manager asks us to install some software to track what she's doing. About a day later we get proof that she's been initiating all the messages and saying lots of weird sexual things, on top of searching dating sites and browsing Facebook for more than half her day. Initially her boss let the harassment part slide (!!) and decided to let her work from home for a while to see if she'd shape up. Apparently she told her husband her bullshit story about harassment from the co-worker she'd been messaging, and wouldn't you know it...he decides to call the boss and mentions owning firearms and makes threats toward the co-worker his wife threw under the bus. Thankfully that was the last straw and we got word today that married girl was fired, co-worker filed for a restraining order against her and her husband, boss called the police and they showed up at married idiot's house shortly after the firing.  No idea what happened after that but I hope those morons got a good scare for being that goddamn stupid.
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Jun 22, 2016 22:21
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Wow, gently caress. Glad I don't have to deal with that type of drama.
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Jun 22, 2016 22:23
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In a similar vein, I am consistently amazed how many people will just blurt out their password or PIN when you ask them the binary yes/no question "do you remember your X?" when trying to figure out what self service option to direct them to.
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Jun 22, 2016 22:26
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Khisanth Magus posted:The year after non-competes are also really good for making sure that your employees have no choice but to continue working for you now matter how you treat or pay them! Basically saying "Yeah, you can't work in your field for a year after you stop working here" means that you pretty much can never leave unless you are leaving IT. Non-competes are almost impossible to enforce in right to work states (and most non). Unless you take a payout (then you are hosed), the company cannot take away your right to earn a living.
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Jun 22, 2016 22:34
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Is it a physical machine or a virtual? Yes. You'll need your password to log in, do you know it? Packers#1
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Jun 22, 2016 22:50
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Dr. Arbitrary posted:Is it a physical machine or a virtual? "There's your problem: your password is expired. Packers haven't been to a bowl game in years."
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Jun 22, 2016 22:58
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Kinetica posted:Non-competes are almost impossible to enforce in right to work states (and most non). Unless you take a payout (then you are hosed), the company cannot take away your right to earn a living. Do you REALLY mean "right to work," or do you mean "at will"?
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Jun 22, 2016 23:00
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Dr. Arbitrary posted:Is it a physical machine or a virtual? I know dozens of users who have packers in their password somewhere.
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Jun 22, 2016 23:19
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ChickenOfTomorrow posted:Do you REALLY mean "right to work," or do you mean "at will"? Errr, yes
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Jun 22, 2016 23:38
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GnarlyCharlie4u posted:
Let's assume lots have to change their passwords and don't know how 
GreenBuckanneer fucked around with this message at 05:30 on Jun 23, 2016 |
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Jun 23, 2016 00:50
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18 Character Limit posted:"There's your problem: your password is expired. Packers haven't been to a bowl game in years." I laughed
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Jun 23, 2016 04:29
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larchesdanrew posted:Like, today I had a student bring one in and she told me her name. I look at my folder of signed agreements and hers isn't in there. I look at my list of serial numbers and her name isn't listed and the serial number of the device isn't listed. Probably a pain, but can you ask as they're being handed back if the student was the original person who got it? Maybe the laptops are getting shuffled around and you can try backtracking to whomever had it before the person that returned it.
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Jun 23, 2016 05:03
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Khisanth Magus posted:The year after non-competes are also really good for making sure that your employees have no choice but to continue working for you now matter how you treat or pay them! Basically saying "Yeah, you can't work in your field for a year after you stop working here" means that you pretty much can never leave unless you are leaving IT. Although I guess if they actually want to fight it all comes down to who has the better lawyer.
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Jun 23, 2016 13:05
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A ticket didn't come in ... A customer getting some parts at the front desk asked if we had an IT guy. Front guy: "Sure, what's it about?" Customer: "Well, you see, I bought this laptop at Media Market a while ago, and now I can't read my mail and they're asking for 1 euro per minute to look at it. So, I thought to ask about it here." Front guy:  "He's not in today."Seriously, what the gently caress? Good thing my collegue didn't dump it on me.
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Jun 23, 2016 15:25
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Collateral Damage posted:IANAL, but in my understanding non-compete clauses are pretty much universally unenforcable unless your previous employer can legally prove that you're poaching clients or providing your new employer with confidential information. Or if you're a key employee with generous severance terms.
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Jun 23, 2016 15:31
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AreWeDrunkYet posted:Or if you're a key employee with generous severance terms. My favorite stupid clause was a friend of mine who started a developer job where the contract said any software developed during her employment or earlier, during working hours and outside would become property of the company. It was a good job otherwise, so she took a pen and crossed out those paragraphs in front of the hiring manager before signing.
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Jun 23, 2016 15:43
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lodewijk posted:A ticket didn't come in ... This is the best outcome for you, considering most non-IT people will be like "yeah <IT guy> can look at that" whether it's an IT issue or not. That's one of my biggest peeves, people dumping work on someone else because they don't know an answer or don't want to learn something new. It's the reason I hate working on Macs at my job, I know some basic stuff but every loving time someone has a Mac problem, it gets shuffled to my queue with a "you know Macs, can you fix this? kthxbye" and I end up wracking my brain trying to troubleshoot some hosed up issue on a 7 year old Mac that Apple won't help with and telling the client "sorry, take it to an Apple certified repair/reseller and pray they can help".
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Jun 23, 2016 16:54
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How much does a buffalo cost? I need to buy one to celebrate getting out of retail computer repair, and getting hired on in my wife's school district as an IT guy.
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Jun 23, 2016 21:01
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Buy Buffalo Trace instead.
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Jun 23, 2016 21:07
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Myrmidongs posted:How much does a buffalo cost? Do you prefer it whole or already butchered? Can you arrange roasting it yourself?
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