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Sometimes I wonder if it's legal to pick a lock if you are allowed to enter the room.
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Aug 5, 2016 10:53
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SEKCobra posted:Sometimes I wonder if it's legal to pick a lock if you are allowed to enter the room. Yes actually. If you're legally allowed to be in there, you can kick the door in if you really want. Lock picks vary on a state by state basis, but they're generally fine unless you're committing a crime, then they're burglary tools and you're looking at an additional high level misdemeanor.
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Aug 5, 2016 11:15
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Methylethylaldehyde posted:Yes actually. If you're legally allowed to be in there, you can kick the door in if you really want. Lock picks vary on a state by state basis, but they're generally fine unless you're committing a crime, then they're burglary tools and you're looking at an additional high level misdemeanor. You definitely can't kick in doors just because you lost the key to your workplace.
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Aug 5, 2016 11:25
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SEKCobra posted:You definitely can't kick in doors just because you lost the key to your workplace. If your boss agrees you can, you can. It's quite satisfying.
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Aug 5, 2016 11:54
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SEKCobra posted:You definitely can't kick in doors just because you lost the key to your workplace. I mean, sure you'll get fired for it, and if the bossman says you vandalized it, you can get arrested, but you can't get charged with B&E if you're authorized to be there and the boss agrees. Or if it's your own house. Point is if bossman is cool with it, you can enter your place of work via a rope, harness and plate glass window is you so choose.
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Aug 5, 2016 11:58
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Probably a good time to note that they're ok with it and pretty impressed that I can break in. I'm just annoyed that I had to in the first place.
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Aug 5, 2016 12:29
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dogstile posted:I just broke in and fixed it. I've also highlighted how easy it is for someone to break in Physical Penetration testing: They failed the test 
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Aug 5, 2016 14:27
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dogstile posted:Probably a good time to note that they're ok with it and pretty impressed that I can break in. A company I consulted for installed a million-dollar locking system for their sensitive areas and unveiled it as a show of how the company values security. I looked at the server room door later after the hoopla dies down and looked it over. It was using electromagnets to hold steel bolts in place. Not only were the power wires on the outside of the door, but the rods weren't connected to anything but the electromagnet. They were proud until I use a neodymium magnet from an old MLM drive to simply push the bars away from the electromagnets. Then, when the proud VP himself went "Well, who would carry such a ridiculous magnet around??" I then pulled out a knife and tapped the blade's spine on the power wire and went "Maybe nobody. But everyone has a knife. A few minutes of preparation and they could have wire cutters, too." So, they spent three weeks talking about the problems with the doors and came up with a master plan to prevent all unwanted entry: They painted the power wires the same color as the wall! They never bothered with the magnet issue because no one would bother carrying around a magnet like that. About 18 months later, I went back to do more consulting, and the IT staff would just compromise the doors with magnets instead of bothering with their passcards - which were magstripe cards. Seems they would oddly refuse to function after a few swipes in the card readers that were about 6 inches away from the electromagnets. 
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Aug 5, 2016 14:37
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The people in my office haven't discovered that shared calendars are a thing so every time somebody takes PTO they send an email to every member of staff to let them know they are off for one day. And then it is followed by numerous replies of "I'm off tomorrow too" or "I'm off next week" or "I'm off for two days in September". These same people also don't turn on out of office auto replies either.
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Aug 5, 2016 14:58
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Doesn't payroll have to keep track of vacation usage? It should be their job to offer a leave request service. Out of office alerts are horrible and I hate them. Someone takes a day off in the middle of a big thread and suddenly you're getting a steady barrage of "I am out of office, please contact XXX" all day. gently caress that.
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Aug 5, 2016 15:34
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xzzy posted:Doesn't payroll have to keep track of vacation usage? It should be their job to offer a leave request service. I assume so but whatever system they use (we're a separate company sharing the same office) clearly doesn't make the fact they're on PTO visible to anyone else.
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Aug 5, 2016 15:58
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xzzy posted:Doesn't payroll have to keep track of vacation usage? It should be their job to offer a leave request service. Also they are always the ones with email on their phone writing back within 10 minutes.
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Aug 5, 2016 16:07
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dogstile posted:Brilliant, I can see why the other guy left. A server straight up died, the server room's cooling isn't sufficient and nobody told me where the key is to get into the room (need a fingerprint scan and a key) The official way to gain entry is now to break in. I have a server room at a remote site with no key anywhere and the only way to get in is to break in. No one sees any problem with this.
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Aug 5, 2016 16:15
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Breaking into something is only going to be an issue if someone presses charges, so while not technically legal, it's a non-issue if you know you're not going to get reported for it.
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Aug 5, 2016 16:26
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xzzy posted:Doesn't payroll have to keep track of vacation usage? It should be their job to offer a leave request service. Yeah, people that don't set out of office as a one off per sender are the worst. https://www.youtube.com/watch?v=ycgk2LlhtgU
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Aug 5, 2016 16:27
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I've told this story before:Jerk McJerkface posted:I have so many stories. Sorry to keep telling anecdotes, but one time a hedge fund I worked for called me at 6am. I happened to be at another client nearby. The elevator had broken so they couldn't get into their office. There was a door by the back entrance up the fire stairs, but it didn't open from the outside. The guy said "I don't care what you have to do, but we need to get into the office so we can trade!" I asked him why he called his IT guy of all people, and his answer was basically "you solve problems. so solve this one."
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Aug 5, 2016 16:37
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poo poo pissing me off? Random 675$ charge on my bank account this morning! Sure, my bank will hold my account for random gas purchases near my house, but a 675$ charge from a town over? No call at all!
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Aug 5, 2016 16:42
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ratbert90 posted:poo poo pissing me off? Random 675$ charge on my bank account this morning! Sure, my bank will hold my account for random gas purchases near my house, but a 675$ charge from a town over? No call at all! It was probably done by your banks' fraud department. 
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Aug 5, 2016 17:14
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ratbert90 posted:poo poo pissing me off? Random 675$ charge on my bank account this morning! Sure, my bank will hold my account for random gas purchases near my house, but a 675$ charge from a town over? No call at all! I had a guy charge a 19.95 day spa membership to a place four states away on a CC I haven't used in months. It didn't get flagged but when he tried to PayPal someone $5000 that got Visa's attention.
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Aug 5, 2016 17:56
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Got to kick in a door awhile back because MAJOR OUTAGE, the lock refused to work and there was vital equipment on the other side. It was fun.
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Aug 5, 2016 18:11
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Access control where the server that runs the system is in a room locked by that same system is always fun.
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Aug 5, 2016 18:17
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Goddamn it I really need to punch someone in the face right now. Preferably someone at my client and also my partner engineer (who's conveniently been out of office since Wednesday). Got a ticket Wednesday from a client, needs a new user login/email set up. No big deal, I get it set up, send over the temp password info so the new hire can log in, it's all good right? Nope. New hire is in another office in another loving state and they require VPN to get connected and signed in. Oh, and they were sent a "pre-configured" laptop like 2 weeks ago and I had no idea the laptop even existed. The person who sent the laptop didn't bother to tell us and didn't give us a head's up to check it out before it was shipped, to make sure our remote access tools were loaded on it. And by the way, my partner engineer was the one who set up the laptop, gave it to the person who shipped it out, and probably forgot to load our remote software...and he doesn't remember the name of the laptop, because HE DIDN'T MAKE A loving TICKET OR KEEP ANY NOTES. Now I've got an rear end in a top hat attorney pissed at me because he has a useless PC that he can't log into because, surprise surprise, partner engineer hosed up and DIDN'T PUT OUR STANDARD LOCAL ADMIN ACCOUNT ON IT. The one we use for emergencies like when a PC falls off the domain, or isn't domain joined at all and we need quick access. Think on Monday me, manager and idiot engineer need to have a little meeting, this isn't the first time I've been poo poo on for his mistakes. This loving place is gonna kill me before I hit 37, I swear 
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Aug 5, 2016 21:45
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Someone notified me that our corporate website had been hacked. I checked and sure enough it was loading and then redirecting to malware websites. I don't maintain the corporate website and don't even have support info because it's maintained by... the CEO's sister! So I emailed her and the CEO to let them know what happened and that the company that maintains and hosts the site need to be notified. I would send out an all staff info to warn people away. Our corp site is basically an online pamphlet so it sees very little traffic. I soon get a call from the CEO yelling at me for not being the person that handles the site. He said it was crazy, made no sense blah blah blah, as if he and my boss were not responsible for deciding who does what at this company. I've been here over a year and a half, it's a little late to bitch at me about the scope of my responsibilities. Yeah, I'm just going to march into his sister's office on my first day and tell her that I'm taking the website away from her. What a fuckhead.
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Aug 6, 2016 00:49
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Dick Trauma posted:Someone notified me that our corporate website had been hacked. I checked and sure enough it was loading and then redirecting to malware websites. At this point, I'm really curious why you do any work at all, because it seems like your only reward is a yellin' or ethnic slurs.
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Aug 6, 2016 04:12
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My favorite Windows 10 oddity, in which limited user accounts are prompted for admin credentials when they attempt to install a printer even if every single last computer and user group policy setting related to printer/driver installation (yes, including the GUID-specific one) is set correctly and and confirmed to apply to the computer/user in question, was finally closed out of the Microsoft support queue yesterday. The first day of the support call was first tier support getting confused and calling someone over. The person who was called over suggested that I must not have the group policies set correctly. They remoted in, looked at the group policies, looked at the RSOP and gpresult output that I had ready for them, then idly clicked back and forth between all the group policies related to the issue while commenting that there must be something misconfigured, then claimed that the group policy's requirement of "At least Windows Vista" meant that it would only work when applied to Windows Vista, and then tried to claim that the issue was caused by having UAC turned on and that it has never been possible to install printers with UAC turned on without admin credentials no matter how you configure group policy. Finally got tired of arguing and demonstrated that I could install printers on a Windows 7 device set to max UAC and could not on a Windows 10 device set to max UAC with all the same group policies applied. They hemmed and hawed, then said they'd assign it to the Performance Team. The next day I get a call back from the Performance Team, and my ticket was assigned to the same goddamn guy, and they wanted to start troubleshooting by having me disable UAC across my entire production domain, "just for testing", to see if that resolved the issue. Because "UAC is disabled and now there's no UAC prompts when you install printers" is apparently Problem Solved if you are a goddamn idiot. Told them I'd get back to them, ignored their future phone calls, and did a quick and dirty script to use pnputil.exe to install every single print driver we use in our entire organization on all user-assigned devices. E-mailed the rep back and asked them to close the ticket. Five business days later, the rep calls and says he found out that the issue was caused by a security update to the Print Spooler service. There's no fix, and the only viable workaround is to script out installation of the drivers with pnputil.exe. Arsten posted:So, they spent three weeks talking about the problems with the doors and came up with a master plan to prevent all unwanted entry: They painted the power wires the same color as the wall! They never bothered with the magnet issue because no one would bother carrying around a magnet like that. Jesus Midelne fucked around with this message at 17:49 on Aug 6, 2016 |
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Aug 6, 2016 17:44
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Volmarias posted:At this point, I'm really curious why you do any work at all, because it seems like your only reward is a yellin' or ethnic slurs. I do almost no work. 
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Aug 6, 2016 18:05
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I assume you didn't pay for this support incident?
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Aug 6, 2016 18:16
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go3 posted:Got to kick in a door awhile back because MAJOR OUTAGE, the lock refused to work and there was vital equipment on the other side. It was fun. Can't wait for my lockpicking skillz to come in handy one day. (I use paperclips and only have been able to get into desks, namely my own, when I'm bored.)
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Aug 7, 2016 01:26
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Thanks Ants posted:I assume you didn't pay for this support incident? He'll talk to his supervisor and find out.
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Aug 7, 2016 05:43
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On the 'out of office auto notification thing' I completely forgot to mention that my manager has two other email addresses that he uses. Both of which had an auto reply to any mail received. I hosed up and accidentally CCed him on an email from account 1 to account 2. I walked away not knowing that for 2 hours these two addresses were sending each other out of office emails in reply to the previous out of office email every minute. If I was more of a shitlord than I already am, I would have just let them go at it for a week or so.
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Aug 7, 2016 07:41
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Most autoreply functions won't reply to automated emails. There's a header flag it sets/checks.
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Aug 7, 2016 10:25
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1. A member of our security team sent me an email on a Sunday morning asking if I could tell him which servers have data drives, and which only have system drives. Hate these requests. M'man we have 5,000 servers, and you have access to all of them and all of the same tools that I do. Please share the results of your investigation with me and I will archive them for later use. Also, my reply (which was basically that), touches on something I've mentioned in the Working in IT thread. I've learned from the masters on how to craft that "what I am about to say is what's going to happen, so I'll write my message as though you've already agreed" email. So my reply talked about what we should do after he researches the issue. Not whether he would, but simply talking about after he does. Neat little trick. 2. I bought all the parts for a new PC on Friday, and only now do I look into how good they'll be. Turns out that not a lot of progress has been made in the past few years, because from what I can tell, upgrading from a 2600 to a 6700 processor is good for a handful of percent, but isn't going to be the massive leap forward. I can still use the computer, and it'll be nice to have another box in the home lab, but that's disappointing if not necessarily something that pisses me off.
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Aug 7, 2016 17:08
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Why did you read, much less reply, to a work email in Sunday morning?
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Aug 7, 2016 17:12
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MC Fruit Stripe posted:2. I bought all the parts for a new PC on Friday, and only now do I look into how good they'll be. Turns out that not a lot of progress has been made in the past few years, because from what I can tell, upgrading from a 2600 to a 6700 processor is good for a handful of percent, but isn't going to be the massive leap forward. I can still use the computer, and it'll be nice to have another box in the home lab, but that's disappointing if not necessarily something that pisses me off. Its more than a handful of percent, and there are substantial power savings along with USB gains to be had. Either way, unless you are a big media encoder/doing rendering jobs non-stop or play a handful of multiplayer games, you're still largely GPU bound.
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Aug 7, 2016 17:20
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stubblyhead posted:Why did you read, much less reply, to a work email in Sunday morning? Some of us can parlay that into sweet, sweet comp time.
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Aug 7, 2016 17:24
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stubblyhead posted:Why did you read, much less reply, to a work email in Sunday morning?  I am completely over this entire imaginary "everyone only works 8 hours, 5 days a week" fiction that some of you are living. A lot of people work more than that and have gotten ahead by doing so. I don't know how I'll ever recover the 5 minutes I spent on that email.
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Aug 7, 2016 17:34
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Good resources, have a 2% raise.
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Aug 7, 2016 17:44
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I suppose if I believed that IT's pay scale was covered by a 2% spread, I'd be jaded too. Luckily I get my paycheck in the real world, where taking 5 minutes out of my Sunday morning (5 minutes less time spent playing Zelda Randomizer) can have a bit more impact than that.
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Aug 7, 2016 17:50
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stubblyhead posted:Why did you read, much less reply, to a work email in Sunday morning? I had DR testing this morning. I get either overtime or comp time my discretion. Believe it or not, it is possible to work in IT for someone who rewards you for schedule flexibility.
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Aug 7, 2016 18:00
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stubblyhead posted:Why did you read, much less reply, to a work email in Sunday morning? Sounds like at least an hour of on-call engineer time to me. Rule #1 Always get the money first.
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Aug 7, 2016 18:10
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