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Bob Morales posted:Aaaand he turned in his resignation in today. Congrats on your promotion to AS/400 guy.
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Aug 24, 2016 16:25
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Judge Schnoopy posted:Congrats on your promotion to AS/400 guy. We have 3 of our 6 internal companies switched over to NetSuite so in a few months we can bury the IBM
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Aug 24, 2016 16:29
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Agrikk posted:poo poo not pissing me off: ButtFormation and Powershell and scripting All I think about when someone talks a full instance of SQL in AWS is $$$$$$$
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Aug 24, 2016 17:04
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Communication at the place I am stationed is terrible. An actual conversation I had: Hey I got an alert that X device at Y building is offline. I can't ssh into it. Something going on with that buildings connection?:P Oh that building is being demolished today, we pulled the gear out of there. Thanks for the heads up.
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Aug 24, 2016 17:21
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Bigass Moth posted:Communication at the place I am stationed is terrible. An actual conversation I had: Better than Oh that building was demolished last night, was stuff still in it?
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Aug 24, 2016 18:49
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incoherent posted:All I think about when someone talks a full instance of SQL in AWS is $$$$$$$ Well yeah. There's a billion better/cheaper ways to do things, but SQL Server on Windows is what I know best so...
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Aug 24, 2016 18:52
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We bought a company a couple of years ago, and they had a bunch of equipment (mostly wireless APs) in the ceilings, presumably sitting on top of the ceiling tiles. No one told us but we cancelled our lease on that facility and moved offices, leaving the wireless equipment behind sitting in the ceiling. Welp. Edit: no one bothered to ask why we had an extra WLAN controller but no APs. Sheep fucked around with this message at 19:11 on Aug 24, 2016 |
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Aug 24, 2016 18:58
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A request came in from VP of tech to "investigate using Sharepoint". I explained that sharepoint is delivered as an empty shell and has to be built from the ground up, so sharepoint is exactly what you put into it. I then asked what goals were we looking to accomplish with Sharepoint. "Well another VP said we should try it, and my son uses it at his workplace and says it's really good. But I don't know much about it, what does it do?" I got him to back off by telling him Sharepoint Development is an entire tech industry and he would have to hire somebody to do it, because gently caress all that noise if they're going to drop sharepoint on me and expect whimsical wondrous things to automagically appear for them.
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Aug 24, 2016 19:11
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Agrikk posted:poo poo not pissing me off: CloudFormation and Powershell and scripting I need to clear some time out to get in on this.
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Aug 24, 2016 21:16
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I've been a unix admin for around 20 years now, and every time I poke at PowerShell I get more impressed by it. I worry that it's going to end up being too clever for its own good which means scripts will suck to maintain years down the road, but the things you can do with the pipeline are a mindfuck for someone that's been dealing with text only pipes for a while. Output is passed as an object that you can run selects and conversions on it? 
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Aug 24, 2016 21:38
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Judge Schnoopy posted:A request came in from VP of tech to "investigate using Sharepoint". I explained that sharepoint is delivered as an empty shell and has to be built from the ground up, so sharepoint is exactly what you put into it. I then asked what goals were we looking to accomplish with Sharepoint. A major component of our core product is integration with Sharepoint, and we use a plethora of features, all of them listed here: - Document storage - ???
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Aug 24, 2016 21:45
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I'm not saying that Google Apps is particularly good, but use Word Online and then use Docs and compare the versioning features in both.
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Aug 24, 2016 22:01
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Bob Morales posted:Aaaand he turned in his resignation in today. Thanks Ants posted:I'm not saying that Google Apps is particularly good, but use Word Online and then use Docs and compare the versioning features in both.
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Aug 24, 2016 22:17
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I love ISPs that run shithouse email services and don't reply to postmaster@ and have a first-line support that can't understand that when you say you're having issues sending email to their domain that you aren't calling for a password reset. But of course it's vital that an employee can email this particular account!
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Aug 24, 2016 22:28
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xzzy posted:I've been a unix admin for around 20 years now, and every time I poke at PowerShell I get more impressed by it. I worry that it's going to end up being too clever for its own good which means scripts will suck to maintain years down the road, but the things you can do with the pipeline are a mindfuck for someone that's been dealing with text only pipes for a while. Output is passed as an object that you can run selects and conversions on it? The fact that its pipeline is based on .Net objects is a huge double-edged sword. As you've seen it's extremely powerful, but it also has the effect of sometimes resulting in a huge memory usage increase compared to the *nix-style plaintext pipeline. I recall seeing an example where doing something with I think a few hundred KB CSV file ended up somehow using hundreds of megs of RAM. If you're aware of this and are keeping it in mind it's generally possible to avoid problems so it's not like it's a critical flaw, but it's not the sort of thing you'd generally be expecting to have as a problem when writing a shell script.
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Aug 24, 2016 22:44
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Judge Schnoopy posted:"Well another VP said we should try it, and my son uses it at his workplace and says it's really good. But I don't know much about it, what does it do?" Me: Your son is an inbred halfwit You: Massive hidden costs This is why you get paid the big bucks.
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Aug 24, 2016 23:01
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xzzy posted:I've been a unix admin for around 20 years now, and every time I poke at PowerShell I get more impressed by it. I worry that it's going to end up being too clever for its own good which means scripts will suck to maintain years down the road, but the things you can do with the pipeline are a mindfuck for someone that's been dealing with text only pipes for a while. Output is passed as an object that you can run selects and conversions on it? If you want that fanciness you could use python or Perl.
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Aug 24, 2016 23:14
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Yeah, I loving love Powershell. I use it whenever it's remotely practical. I've also been teaching myself Python in my downtime for webdev and linux.
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Aug 24, 2016 23:43
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Thanks Ants posted:I need to clear some time out to get in on this. Cloud formation is some neat poo poo. Spring up an entire zone with your active directory extended to your own VPC on demand and having things come online.
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Aug 24, 2016 23:54
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ratbert90 posted:If you want that fanciness you could use python or Perl. If I'm writing a script that's going to get used a lot, sure. But doing day to day system maintenance? No way. Being able to stack commands together with pipes to parse output and figure out why poo poo's busted is the whole reason shells are cool.
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Aug 25, 2016 00:16
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Thanks Ants posted:I love ISPs that run shithouse email services and don't reply to postmaster@ and have a first-line support that can't understand that when you say you're having issues sending email to their domain that you aren't calling for a password reset. But of course it's vital that an employee can email this particular account! So, all of them?
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Aug 25, 2016 00:45
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22 Eargesplitten posted:Yeah, I loving love Powershell. I use it whenever it's remotely practical. I've also been teaching myself Python in my downtime for webdev and linux. Powershell is the best. I assume a large chunk of my love is that it was the first language I really sat down and learned to the point where I can write scripts I actually need in it, but something about the verbosity and syntax really clicked with me in a way other stuff doesn't. It certainly helps that the modules MS made for all things Windows environment are loving great and make life so goddamn easy.
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Aug 25, 2016 00:54
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RFC2324 posted:So, all of them? 
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Aug 25, 2016 00:56
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xzzy posted:If I'm writing a script that's going to get used a lot, sure. But doing day to day system maintenance? No way. Why not? There are a bajillion libraries and it works fine with stacking output from popen.
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Aug 25, 2016 01:34
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Had a meeting at work today that showed that not only is the number of projects and things we cover increasing soon, but we aren't going to get any more people to help. We've been trying to move some of our responsibilities to another group because they don't really fit with our department, but no one else wants to take them. Our department was a dumping ground for random projects and tasks in the past, but we can never seem to give them up. For some reason, our networking department handles routing, switching, some firewalls, cabling, wireless, video conferencing, 2 secure file transfer products, UPS systems, televisions, external DNS servers, management and diagnostic tool servers, network taps, a bunch of linux servers, some windows servers for some reason. Also we sometimes have to work with external customers. All this in a department of 3 people. Plus we work closely with the telephony/voip department, and manage all of their servers. Earlier this year, I thought we had hit the bottom on this place dealing with our previous manager, now I have a feeling it is simply going to get just as bad, but from a different direction, and I'm not sure how much I want to deal with it. I really wish it didn't feel like our department was singled out to be poo poo on.
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Aug 25, 2016 04:44
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RFC2324 posted:So, all of them? It's a legacy system left over from an acquisition years ago, but it turns out my mother's ISP still stores email passwords in plaintext. I found this out when a third level support rep asked me to confirm my identity by verifying my password over the phone. I had him read it back to me and sure enough….
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Aug 25, 2016 04:57
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incoherent posted:Cloud formation is some neat poo poo. Spring up an entire zone with your active directory extended to your own VPC on demand and having things come online. If you think that's neat, try Terraform. Unlike Buttformation, it isn't a single 1000-line monolithic json file when you get to doing complex really neat stuff with it, and it actually lets you preview changes before mashing them in. CloudFormation and Elastic Beanstalk have got to be some of the most hacked-together-feeling software that I've ever used, and I say this as an (ex, thankfully) 5 year SharePoint admin. Urit fucked around with this message at 06:21 on Aug 25, 2016 |
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Aug 25, 2016 06:18
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xzzy posted:I've been a unix admin for around 20 years now, and every time I poke at PowerShell I get more impressed by it. I worry that it's going to end up being too clever for its own good which means scripts will suck to maintain years down the road, but the things you can do with the pipeline are a mindfuck for someone that's been dealing with text only pipes for a while. Output is passed as an object that you can run selects and conversions on it? Both my Windows and Linux-sysadmin colleagues start snorting when I open Powershell, once I heard "Is that still used?", this place is weird.
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Aug 25, 2016 07:52
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And Windows 10 just killed part of Powershell https://blogs.msdn.microsoft.com/powershell/2016/08/23/powershell-dsc-broken-in-kb3176932/
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Aug 25, 2016 07:57
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IndustrialApe posted:Both my Windows and Linux-sysadmin colleagues start snorting when I open Powershell, once I heard "Is that still used?", this place is weird. Your colleagues are idiots who won't last long unless they turn that attitude around. PowerShell is in everything MS is doing in the foreseeable future. Manslaughter posted:A major component of our core product is integration with Sharepoint, and we use a plethora of features, all of them listed here: Crowley fucked around with this message at 10:04 on Aug 25, 2016 |
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Aug 25, 2016 10:00
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Crowley posted:Your colleagues are idiots who won't last long unless they turn that attitude around. PowerShell is in everything MS is doing in the foreseeable future. They're set until their pensions or until the institute folds and happy as a clam. I'm gone within 2 years no matter what (new hiring policy).
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Aug 25, 2016 10:24
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Judge Schnoopy posted:A request came in from VP of tech to "investigate using Sharepoint". I explained that sharepoint is delivered as an empty shell and has to be built from the ground up, so sharepoint is exactly what you put into it. I then asked what goals were we looking to accomplish with Sharepoint. About 70% of the projects I take on at my job are "Hey someone on the senior leadership said this would be cool. Let's do it." This is a hospital that is apparently "lean." Or at least it's lean whenever we ask for resources.
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Aug 25, 2016 15:52
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Bossman's asked me to find some way to get a toll free number (for as much of Asia as possible) that we can forward into our PBX. Where the hell am I going to get a number like that?
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Aug 25, 2016 15:53
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Woogles posted:Bossman's asked me to find some way to get a toll free number (for as much of Asia as possible) that we can forward into our PBX. There's a ton of providers that will you give you an inbound toll free number that forwards over SIP to a local number. We used Junction Networks at my last job. The service wasn't great, but it was workable.
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Aug 25, 2016 16:17
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Woogles posted:Bossman's asked me to find some way to get a toll free number (for as much of Asia as possible) that we can forward into our PBX. https://www.voxbone.com/coverage/voip-coverage
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Aug 25, 2016 16:24
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No, gently caress you consultant guy, you don't get to drag your feet on giving me information that I said I need before I do something and then complain at 10PM that I haven't done it and say that I "disappeared." Thankfully I sent the CYA emails to my boss, who is just as tired of these guys being so much quicker to bill us than to do work. Now he's complaining that I set up a SQL server instance wrong when I have been doing it that way without a problem for almost two months. Even better, there were never any instructions on how to set it up, so he's expecting me to be a mind reader.
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Aug 25, 2016 16:36
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Walk into the office today, bleary eyed, and straight into a multi-site outage. On the plus side, whee, fixing things! On the minus side, the things are fixed, but now Support is claiming that customers are having issues (whereas my logs are clearly showing that they are not.) When pressed to provide a list of customers experiencing an urgent issue, we are now at 30 minutes of complete silence from support in our slack channel. People, you gotta learn that when an outage is over you gotta recheck if customers are still experiecing any issues, not just assume that the problem is still ongoing . OWLS! fucked around with this message at 16:47 on Aug 25, 2016 |
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Aug 25, 2016 16:42
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Thanks guys, that's given me some great leads. I hate being the only person in the company who has half a clue about Asterisk.
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Aug 25, 2016 16:47
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OWLS! posted:Walk into the office today, bleary eyed, and straight into a multi-site outage. First thing I do once alarms clear is give affected customers a courtesy call to make sure it's all good on their end before going anywhere near closing their tickets. They always appreciate it even if everything's working fine.
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Aug 25, 2016 17:23
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I typically add a "things looking better now, please let me know if your problem is gone now" line to any open tickets too. Then let it sit for a day and when they don't respond (because why would they, the problem is gone and tickets are only for problems!), resolve it.
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Aug 25, 2016 17:26
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