Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
  • Locked thread
Auron
Jan 10, 2002
<img alt="" border="0" src="https://fi.somethingawful.com/customtitles/title-auron.jpg"/><br/>Drunken Robot Rage

OldSenileGuy posted:

Thanks for this. Once I realized that the AppleCare+ was built into the price of the AUP, rather than tossed in as a benefit from buying from Apple, I decided I didn't need to buy from Apple and could just upgrade my 7+ to the 8 through Verizon next year. But if it's true that even doing that makes me lose my trade-in credit from trading in the 5, then I haven't solved anything.

My whole conundrum stems from my stubborn need to get the full $400 trade-in value for my iPhone 5. If I just bite the bullet and accept that I can only get $200 for my 4-year old phone, this would be a lot easier.

Lets put it this way: your iPhone 5 is not worth $400 on the market, infact, its probably not even worth $200. Just like an iPhone 6 isn't worth anywhere near $650. Even getting half of that trade in ($325) is what they are going for on craigslist, so I'm cool with not getting the full $650 if I decide to upgrade next year.

Adbot
ADBOT LOVES YOU

el_caballo
Feb 26, 2001
I've got 10 days left on a $60 Unlimited Talk 'n' Text 2GB plan that I use my 64gb iPhone 6 on. Looking to get a couple 6 SE's and switch to probably the new 4gb Medium or maybe the 8+4 gb Large plan. (Wife is finally sick of her cheap Virgin Mobile phone/plan.)

Are there any deals or anything I'm missing for this cheapskate move? Does it matter any more if I let my contract expire before switching plans? My company discount was never able to apply to my old plan since it was a "promo" but I think it'll work on the new ones. I'm betting that's all I can hope for.

Verizon "appraisal" for the 6 is $220, so I'll probably just Craigslist it for $400 or so.

DangerZoneDelux
Jul 26, 2006

I linked earlier but your 6 is worth $650 if you trade it in for a 7. But it comes in form of monthly credits

el_caballo
Feb 26, 2001
Yeah, neither the 7 nor a two year pseudo-contract is very compelling.

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

OldSenileGuy posted:

Thanks for this. Once I realized that the AppleCare+ was built into the price of the AUP, rather than tossed in as a benefit from buying from Apple, I decided I didn't need to buy from Apple and could just upgrade my 7+ to the 8 through Verizon next year. But if it's true that even doing that makes me lose my trade-in credit from trading in the 5, then I haven't solved anything.

My whole conundrum stems from my stubborn need to get the full $400 trade-in value for my iPhone 5. If I just bite the bullet and accept that I can only get $200 for my 4-year old phone, this would be a lot easier.

Yeah I looked into it and it's pretty straight forward. The phone trade for the 5 if you get a 7 is $400 divided by 24 months, or $16.66 monthly. At any time if you trade up for a new phone (aka when the iPhone Omega or whatever the gently caress comes out) the credits go away.

But honestly, who the hell knows what will happen next year. This year I don't think Verizon was planning on doing the free iPhone, I would bet money they saw T-Mobile doing it and panicked and copied. T-Mobile will probably be doing crazy stuff next year too, so there could always be more promos.

Even $200 for an iPhone 5 is really, really good in my opinion. That was the trade in value for it on promo when the 6S came out last year. And you'll have the choice between upgrading the new iPhone, or choosing to keep the credits if it isn't appealing.

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

el_caballo posted:

I've got 10 days left on a $60 Unlimited Talk 'n' Text 2GB plan that I use my 64gb iPhone 6 on. Looking to get a couple 6 SE's and switch to probably the new 4gb Medium or maybe the 8+4 gb Large plan. (Wife is finally sick of her cheap Virgin Mobile phone/plan.)

Are there any deals or anything I'm missing for this cheapskate move? Does it matter any more if I let my contract expire before switching plans? My company discount was never able to apply to my old plan since it was a "promo" but I think it'll work on the new ones. I'm betting that's all I can hope for.

Verizon "appraisal" for the 6 is $220, so I'll probably just Craigslist it for $400 or so.

You should go for the 8GB plan and get there bonus 2GB of data. So instead of 8GB you get 12GB, for $20 more than the 4GB (4GB doesn't get bonus data). Your work discount will apply to the base plan of $70 on the 8GB plan.

Do what you are comfortable with, if you don't want a 7 on that promo just sell the 6 and get the iPhone SEs.

Hed
Mar 31, 2004

Fun Shoe
My sister is going to port her and our mother's numbers from Sprint to Verizon. Sister will be doing it in person with a new iPhone, so no problem. My mother lives 6 hours away from her and her town has a reseller store in it.

Will the corporate store be able to send her a Verizon SIM in the mail? Alternatively, I have a VZ SIM for it because it was my iPhone 5S that was used on Verizon--is there any way they can use that? Not sure what the easiest way to proceed is.

WithoutTheFezOn
Aug 28, 2005
Oh no
Hey Duckman, before I spend a bunch of time on hold, maybe you can say what happens to a line access charge when a contract end date is in the middle of a billing cycle? As in, can the $40 -> $20 change get prorated during that cycle (didn't on the bill I just got), or will they not let it kick in until the next billing cycle?

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Hed posted:

My sister is going to port her and our mother's numbers from Sprint to Verizon. Sister will be doing it in person with a new iPhone, so no problem. My mother lives 6 hours away from her and her town has a reseller store in it.

Will the corporate store be able to send her a Verizon SIM in the mail? Alternatively, I have a VZ SIM for it because it was my iPhone 5S that was used on Verizon--is there any way they can use that? Not sure what the easiest way to proceed is.

Unless it's a really dumb corporate store they will gladly activate and ship a SIM. They can set the SIM to delay activating or give it s temp number so mom isn't out a phone.

You would need a new SIM, Verizon let's SIMs get reactivated for same number but not for a different number (I suspect it's not good for the SIM).


WithoutTheFezOn posted:

Hey Duckman, before I spend a bunch of time on hold, maybe you can say what happens to a line access charge when a contract end date is in the middle of a billing cycle? As in, can the $40 -> $20 change get prorated during that cycle (didn't on the bill I just got), or will they not let it kick in until the next billing cycle?

It should prorate.

Deathlove
Feb 20, 2003

Pillbug
I was of the impression that you could bring your own device to Verizon now, that it didn't have to be Verizon-branded any more? I plugged my and my wife's IMEIs into their checker (Moto X Pure 2014 and Sony X5 Compact) and they both come up as incompatible? Bad checker, or out-of-luck family? We're both on T-Mobile now, so they're both CDMA phones, and the bands match up.

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Deathlove posted:

I was of the impression that you could bring your own device to Verizon now, that it didn't have to be Verizon-branded any more? I plugged my and my wife's IMEIs into their checker (Moto X Pure 2014 and Sony X5 Compact) and they both come up as incompatible? Bad checker, or out-of-luck family? We're both on T-Mobile now, so they're both CDMA phones, and the bands match up.

They have to be registered to Verizon and it still doesn't always work (international iPhone 6/6S should work but don't).

The Pure I thought should work, but the Sony likely won't.

Deathlove
Feb 20, 2003

Pillbug

Duckman2008 posted:

They have to be registered to Verizon and it still doesn't always work (international iPhone 6/6S should work but don't).

The Pure I thought should work, but the Sony likely won't.

Ah well, guess we're waiting for the Pixels to hit before migrating en masse, then. Thanks!

Three-Phase
Aug 5, 2006

by zen death robot
Question: I have two iPhones, an older one and a newer one. If I want to travel for a week and want to take and use the older phone, by taking my SIM card out and swapping into the other phone, will that cause me any problems? I did it before, pretty much permenantly, when I got my new phone.

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Three-Phase posted:

Question: I have two iPhones, an older one and a newer one. If I want to travel for a week and want to take and use the older phone, by taking my SIM card out and swapping into the other phone, will that cause me any problems? I did it before, pretty much permenantly, when I got my new phone.

As long as it's a 5 or newer you're fine. Obviously international is more expensive no matter what.

Snowmankilla
Dec 6, 2000

True, true

If I am going to go through apple for the upgrade program, what is my best bet on getting rid of my s6? Like go to a Verizon store and say here's my phone that is worth 150 according do your website, I owe 210 on it, and give them 50 bucks?

Or sell it, and just keep paying on it?

OldSenileGuy
Mar 13, 2001
How long is the Verizon "extra money for your old iphone" promotion going on? I was going to wait until i could just walk into a store and walk out with a new phone, but I don't want to wait too long and miss out on the extra $$$ for my old phone.

Big Bowie Bonanza
Dec 30, 2007

please tell me where i can date this cute boy
Til Sept 30th

baram.
Oct 23, 2007

smooth.


is that iphone promo just the aforementioned one where they give you statement credits for 2 years and if you upgrade again after one you lose half it?

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

baram. posted:

is that iphone promo just the aforementioned one where they give you statement credits for 2 years and if you upgrade again after one you lose half it?

Correct.

skooma512
Feb 8, 2012

You couldn't grok my race car, but you dug the roadside blur.
Why is Verizon even making the distinction of "eligible for an upgrade" anymore? You're paying full price anyway, there is no subsidy, so what do we need their permission for?

FCKGW
May 21, 2006

OldSenileGuy posted:

How long is the Verizon "extra money for your old iphone" promotion going on? I was going to wait until i could just walk into a store and walk out with a new phone, but I don't want to wait too long and miss out on the extra $$$ for my old phone.

The promo is online only, they aren't doing the trade-in bonus in-store.

Taima
Dec 31, 2006

tfw you're peeing next to someone in the lineup and they don't know
So I got the box to send back my current 6+ for the trade in.

The problem is that my new phone ETA is freakin' November. So do I just hold onto this for several weeks and send it in whenever the phone comes, or do I have to send it back before that?

DangerZoneDelux
Jul 26, 2006

You have 30 days after you receive your new phone to send it back. Don't worry

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

skooma512 posted:

Why is Verizon even making the distinction of "eligible for an upgrade" anymore? You're paying full price anyway, there is no subsidy, so what do we need their permission for?

Because A. Customers are used to the verbiage and B. Following that customers wouldn't buy phones as often.

FCKGW posted:

The promo is online only, they aren't doing the trade-in bonus in-store.

The promo is not online only, you can get the $650 for 6-6S trade in or $400 for 5-5S in store as well.

Survived another iPhone launch, traffic has def gone to preorders so if you're looking for a 7, I would bet some stores will still have inventory tomorrow.

Three-Phase
Aug 5, 2006

by zen death robot

Duckman2008 posted:

As long as it's a 5 or newer you're fine. Obviously international is more expensive no matter what.

No it'll be in the United States of America.

My concern was switching the device and Verizon saying "oh hey you have two devices now so that's an extra $20 a month" but I'm assuming that sort of thing is billed based on different SIM cards.

One SIM card = one phone number = one device = one line access charge.

I know it was a piece of cake when I did it on my old Loualty Smartphone plan, and I'd assume it wouldn't be different for the tee shirt plans.

Three-Phase fucked around with this message at 03:27 on Sep 17, 2016

DaveSauce
Feb 15, 2004

Oh, how awkward.
I'm not sure exactly where to ask this question so I'll put it here first (since we're on Verizon) and see what happens.

What do I do about repeaters?

We just moved in to a house a few months ago and our reception is pretty awful. Voice quality is junk except for a few key spots in the house, and we drop calls if we even think about moving more than 3 ft from said spots.

We have also noticed that someone else thinks reception is awful because we are routinely (but not always) connected to someone's repeater. So I guess I'm not entirely sure if the problems we have are because we're intermittently connected to someone's repeater, or if it's because the service is so bad that our neighbor's repeater is really the best signal we have. I have noticed that if I'm on a phone call in my car, as I approach the house the quality gets worse and worse....so we're definitely in a dead zone.

Anyhow, that said, is there anything we can do to NOT be connected to our neighbor's repeater? I've been investigating repeaters, and drat they're expensive. But the main thing I've read is that we really can't make a good judgement on whether a repeater will help if we don't know the dB in/around our house. However, I would assume that if we're always connected to our neighbor's repeater, then that's the dB reading reported by the phone. Is that true?

Is there any other way to determine how much a repeater would help? Can I somehow look up exactly where the nearest tower is so I know which side of the house to put the antenna on?

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

DaveSauce posted:

I'm not sure exactly where to ask this question so I'll put it here first (since we're on Verizon) and see what happens.

What do I do about repeaters?

We just moved in to a house a few months ago and our reception is pretty awful. Voice quality is junk except for a few key spots in the house, and we drop calls if we even think about moving more than 3 ft from said spots.

We have also noticed that someone else thinks reception is awful because we are routinely (but not always) connected to someone's repeater. So I guess I'm not entirely sure if the problems we have are because we're intermittently connected to someone's repeater, or if it's because the service is so bad that our neighbor's repeater is really the best signal we have. I have noticed that if I'm on a phone call in my car, as I approach the house the quality gets worse and worse....so we're definitely in a dead zone.

Anyhow, that said, is there anything we can do to NOT be connected to our neighbor's repeater? I've been investigating repeaters, and drat they're expensive. But the main thing I've read is that we really can't make a good judgement on whether a repeater will help if we don't know the dB in/around our house. However, I would assume that if we're always connected to our neighbor's repeater, then that's the dB reading reported by the phone. Is that true?

Is there any other way to determine how much a repeater would help? Can I somehow look up exactly where the nearest tower is so I know which side of the house to put the antenna on?

Can your phones do wifi calling? That might solve your issue there?

Also, are you looking st a repeater, or Verizon's network extender? Personally, the network extender from Verizon works well, it actually isn't an extender, it creates a micro tower off your internet. It can cover a medium sized house no problem.

The issue as you said is it isn't free. However, call Verizon customer care and see if they can offer a credit , and see if the store can. Sometimes stores will issue a credit if you buy one (they make commission off them).

DangerZoneDelux
Jul 26, 2006

Any reps have experience with the Note 7 exchanges? Reading reddit apparently people are being charged tax on exchanged units and some stores are mad if you don't bring box back with accessories

PerrineClostermann
Dec 15, 2012

by FactsAreUseless
My store tried to say you need the box. Walked out, called support, they said there's nothing that requires the box and called the store to tell them for me. Walked back in, got the swap.

Re: tax, looks like their register systems charge tax based on location. I bought online and was charged one tax rate, swapped at a physical store and was given another. (864 + online rate) - (864 + in store rate) actually gave me back 4 dollars, so it just looks like their registers are being quirky.

In the end I have my replacement. They took the old phone and stuck it in the new phone's box before taking it into the back.

bull3964
Nov 18, 2000

DO YOU HEAR THAT? THAT'S THE SOUND OF ME PATTING MYSELF ON THE BACK.


I think the real question is why they are handling them as a retail exchange rather than a defective swap. That doesn't seem right on some level.

PerrineClostermann
Dec 15, 2012

by FactsAreUseless
Verizon

Stan S. Stanman
Nov 18, 2009

WithoutTheFezOn posted:

This current iPhone deal is special. They're offering a large trade-in credit ($400 for a 5 series) but that credit is incremental over 24 months (so $16.67/mo) and you only get the credit as long as the iPhone 7 you buy stays active on its line. So if you trade in the 7 after one year, no more credits -- meaning effectively you got ~$200 for your 5.

Is there documentation for this somewhere? I seem to be challenged in finding all the specifics online.

I have a 16gb 5s and the storage limits are killing me. I was going to just go to the Apple Store and buy the 6s 128gb at the new price, but if I can get huge trade in credits at the Verizon store and just get a 7 instead I'd probably do that. I just want a phone with a decent battery life and plenty of storage at this point, so I wasn't falling over myself to get a 7 on launch day. If anything I'd like to do the most cost effective method.

Is it supposed to be $400 for a 5s? Whenever I went into the Verizon app to try to get a trade it amount it's always something like $90.

Edit: nm, found it on the Verizon wireless page where it spells out the 5 value in the fine print. I kept trying to go through the Verizon app and it kept showing my phone as worth $85. I'm going to go into our corporate store on Friday and see if they have any 7 in stock and try to do it there. Online shows a mid oct ship date and I'll be out of town for 6 weeks starting right before it ships.

Stan S. Stanman fucked around with this message at 01:01 on Sep 22, 2016

WithoutTheFezOn
Aug 28, 2005
Oh no
https://www.verizonwireless.com/landingpages/iphone/#trade-in

Shows $400 for 5 series models. That page states the line has to stay active, another goon posted that once you get into ordering with that deal, at some point it says the phone has to stay on the line, too.

Stan S. Stanman
Nov 18, 2009

WithoutTheFezOn posted:

https://www.verizonwireless.com/landingpages/iphone/#trade-in

Shows $400 for 5 series models. That page states the line has to stay active, another goon posted that once you get into ordering with that deal, at some point it says the phone has to stay on the line, too.

I tend to keep my phones for awhile, so unless the 7 is awful I'm sure I'd be using it for at least 2 years. This 5s is going on 3 now.

WithoutTheFezOn
Aug 28, 2005
Oh no
Yeah if you're fairly certain you'll stick with Verizon and you don't think you'll be interested in next year's phone, it's a pretty good deal. I know lots of people prefer options, though.

Even if you do decide to get next year's phone, you'd still get ~$200 for your 5s, which apparently is comparable to swappa price.

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

PerrineClostermann posted:

My store tried to say you need the box. Walked out, called support, they said there's nothing that requires the box and called the store to tell them for me. Walked back in, got the swap.

Re: tax, looks like their register systems charge tax based on location. I bought online and was charged one tax rate, swapped at a physical store and was given another. (864 + online rate) - (864 + in store rate) actually gave me back 4 dollars, so it just looks like their registers are being quirky.

In the end I have my replacement. They took the old phone and stuck it in the new phone's box before taking it into the back.

Right, so this is one where mileage probably varies on where you are and who you get. In theory it basically should be a solution of "gently caress it, we will swap for whatever, waive all fees, etc."

My only rules are:
1. If you got the phone in a different tax code, and return in another, expect whatever the tax difference is. Example: Philly is 2% higher sales tax, so if you buy outside of Philly, exchange inside philly, your final purchase is in philly, and the system provisions as such. And if it's lower like above, you should get the difference back as well.
2. I'll return whatever: phone, case, etc. but if you don't bring back the case, I can't return it. I need something to send back
3. If you purchased at a franchisee or whatever, you have to go to them

That's really it. I def agree that if you get a run around of any sort, you def should fight because there's no reason to pay fees or worry about boxes. As long as you have the physical phone and accessories, whatever. Reminder that all stores get monetary bonuses on surveys, so in the end if they're smart they should be very willing to swap.

zimbomonkey
Jul 15, 2008

Tattoos? On MY black quarterback?

bull3964 posted:

I think the real question is why they are handling them as a retail exchange rather than a defective swap. That doesn't seem right on some level.

there's probably a different sku to differentiate old ones and new ones

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

zimbomonkey posted:

there's probably a different sku to differentiate old ones and new ones

It is a different sku, but you still select buyers remorse or defective. Honestly, it doesn't really matter.

Star War Sex Parrot
Oct 2, 2003

WithoutTheFezOn posted:

https://www.verizonwireless.com/landingpages/iphone/#trade-in

Shows $400 for 5 series models. That page states the line has to stay active, another goon posted that once you get into ordering with that deal, at some point it says the phone has to stay on the line, too.
What happens if the device balances are paid off early but the lines remain active? Does the credit still continue for the 24-month period? I'm interested in replacing my grandparents' old 5S lines at $400 trade-in per phone, but would rather zero out the device balances ASAP to hit a minimum spend on a churned credit card. As long as the IMEIs are still active on the account, does the credit keep paying out? This verbiage scares me:

quote:

$649.99 on device payment req'd. Less $650 trade-in credit for iPhone 6 series, ends when balance paid; 0% APR. Line must be active for 2 yrs for full credit.
edit: I ask because this doesn't quite answer my question:

Duckman2008 posted:

Yeah I looked into it and it's pretty straight forward. The phone trade for the 5 if you get a 7 is $400 divided by 24 months, or $16.66 monthly. At any time if you trade up for a new phone (aka when the iPhone Omega or whatever the gently caress comes out) the credits go away.
This concerns if you pay the off early, but also get rid of it.

Star War Sex Parrot fucked around with this message at 03:28 on Sep 22, 2016

Adbot
ADBOT LOVES YOU

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Hot Dog Day 42069 posted:

What happens if the device balances are paid off early but the lines remain active? Does the credit still continue for the 24-month period? I'm interested in replacing my grandparents' old 5S lines at $400 trade-in per phone, but would rather zero out the device balances ASAP to hit a minimum spend on a churned credit card. As long as the IMEIs are still active on the account, does the credit keep paying out? This verbiage scares me:

edit: I ask because this doesn't quite answer my question:

This concerns if you pay the off early, but also get rid of it.

Yeah probably you can't do what you are asking for. If you pay off the phones the credit goes away.

I say probably because honestly I don't think Verizon imagines many people wanting this (and most don't). But anyway, the whole point for Verizon on the promo is keeping customers with Verizon. Customers are more likely kept if they have time remaining on whatever payment plan or contact. So I would bet that paying it off kills the promo.

Duckman2008 fucked around with this message at 03:46 on Sep 22, 2016

  • Locked thread