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Bigass Moth posted:I tried to boot to recovery but since there are no backups thee was nothing to select. I've had this issue before with a computer with a PS/2 barcode scanner plugged into the keyboard slot (yes this is how you correctly plug this in, a barcode scanner acts like a keyboard). It has a PS/2 pass for keyboard. The keyboard in the server room was replaced with a USB keyboard and next reboot it wouldn't take any input from a real keyboard because of PS/2. Oh you want to know WHY a server needs a barcode scanner? Testing it with the software since using a Windows7 machine in the same room as a client makes too much sense. Can't sit down in a server room! Nope! We have a client PC for a reason, it's nice to sit down if you need to configure something after racking a server if you need to still have physical access after you finish something in the OS. Just double check the PS/2 ports, maybe there is a KVM plugged into the PS/2 port.
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Sep 22, 2016 02:20
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anthonypants posted:
I'm the fibre bent at a 90 degree angle.
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Sep 22, 2016 03:20
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i hate our datacenters
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anthonypants posted:Installed with T.L.C. left eye 
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Sep 22, 2016 03:33
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hihifellow posted:I'm the fibre bent at a 90 degree angle. Jesus, it just keeps adding layers on  .
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Sep 22, 2016 03:51
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Thread title holds meaning today, except I actually did "scream". On a conference call with my team and a project coordinator, one of the newer guys on the team (who has actually worked here 6 or 7 years longer than me), was babbling and repeating himself for probably the 3rd or 4th time, and I just told him to shut up, a few times. It was super loving rude, I feel like a dick, and will apologize tomorrow. Pretty sure he (and everyone else on the call) understands it's been a rough few weeks or so for me, my cousin and my mother have both been in and out of the hospital and surgery is coming up for mom in 2 weeks, so a bit on edge and fuse is shorter than usual. God drat do I feel like a poo poo heel though.
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Sep 22, 2016 04:58
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anthonypants posted:Installed with T.L.C. I laughed at this way more than I should. Well done. 
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Sep 22, 2016 05:09
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MF_James posted:It was super loving rude, I feel like a dick, and will apologize tomorrow. Pretty sure he (and everyone else on the call) understands it's been a rough few weeks or so for me, my cousin and my mother have both been in and out of the hospital and surgery is coming up for mom in 2 weeks, so a bit on edge and fuse is shorter than usual. God drat do I feel like a poo poo heel though. I have been there, not that it makes it any more cool to act in such a manner and much like you I felt like a complete poo poo heel afterwards. I felt even worse when they came to me and started apologising. "You are under a lot of stress and we all appreciate it and know that it cant be easy blah blah blah". Despite the fact he was right nothing about it made treating a coworker in that manner any more the "right" way to do things. I always try to remember that situation when I get stressed out these days and how horrible I felt at the time.
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Sep 22, 2016 07:11
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insidius posted:I am unsure why I need to explain to someone who is almost twenty If they don't even have TRAMP working locally they can't be too attached to their editor. poo poo, one of my former colleagues used to use TRAMP while at home to bounce through a jumphost (with 2FA) to another machine to a third machine to live-inspect server logs to avoid the context switch of a terminal. If using emacs requires installing it on every box you log into, you're missing out on one of the only features that interests me. What were they planning to do, distribute their dotfiles to every server your client owns?
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Sep 22, 2016 08:30
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Non technical person (of clinical background) looking at a process issue and going "The system doesn't store audit information for $ClinicalThing that's important and now we don't know who's changing what" and sends it to our directors of IT, Information and a bunch of others. There's table in the system called $ClinicalThing_Audit and some sub tables that, shockingly, hold the audit information for all changes. Now people thing we're a bunch of idiots who've broken all their processes for managing this issue. Gonna be a good day.
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Sep 22, 2016 09:33
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insidius posted:I am feeling strangely conflicted. I have been a "Linux" admin now since around 2007 or so although technically I do more "management" these last High five, fellow "i'm surrounded by linux stereotypes". Do your stereotypes smell as bad as mine?
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Sep 22, 2016 09:36
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MF_James posted:Thread title holds meaning today, except I actually did "scream". More than likely everyone else did a silent internal fist-pump thinking the same thing, we used to have a manager who would regularly schedule inter-department meetings and constantly go over the same points week after week and just straight up forget anything covered.
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Sep 22, 2016 14:08
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DroneRiff posted:Non technical person (of clinical background) looking at a process issue and going "The system doesn't store audit information for $ClinicalThing that's important and now we don't know who's changing what" and sends it to our directors of IT, Information and a bunch of others. There's table in the system called $ClinicalThing_Audit and some sub tables that, shockingly, hold the audit information for all changes. That's when you "reply-all". If they want to be an idiot to everyone, I have no problem showing everyone that they are, in fact, an idiot. I mean, be business professional, but leave no doubt in your response.
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Sep 22, 2016 14:18
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D34THROW posted:Didn't even realize two-factor was a thing for this. I work at a window and door company as the service coordinator, and our online credit card gateway requires ONLY a username and password...not even an overly secure one. I have lowercase, numbers, and a symbol and it's okay. It doesn't store the CSC, but for gently caress's sake it shows CC numbers in plaintext on a transaction log. How much worse can it get? At least in PCI requirements for merchants, they require 2FA for any access into a network that could potentially access cardholder data, even if it's not full numbers. Why only merchants are required to abide by this I have no idea. If someone was to ever target these backend processor websites with a key logger they would have relatively easy access to card data. Why bother trying to break into a retailer's network when you can just walk into the backdoor left by the processor! My bank website (which can do nothing but look at balances and transfer money between my own accounts) requires more secure login procedures than our CC gateway website.
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Sep 22, 2016 15:06
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dogstile posted:High five, fellow "i'm surrounded by linux stereotypes". My stereotype just sniffed a pc. Like a long deep sniff followed by a sigh 
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Sep 22, 2016 15:24
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bitterandtwisted posted:Symantec is awful. Used it for AV two jobs ago and backups last job. The clients with Symantec backup and recovery also backed up to buffalo NASs In the saga of me trying to get Acrobat Pro installed (instead of reader), I was able to get admin rights added to my account (let's not debate the wisdom of allowing users admin rights). Point is, I got 'em. Which allowed me to uninstall Reader, great. Still couldn't install Acrobat Pro, because a registry value add/change was still being blocked by Symantec. Of course, I don't have permissions to disable Symantec and it also started up when I booted into safe mode. Okay, that's fine. That's even good. But man, I'd really like to get, you know, something I need for work installed. The help desk had suggested that maybe the only way around it was to uninstall SEP, install Acrobat, and re-install SEP. Which is stupid. A bit of Googling lead me to something about adding exceptions "Application and Device Control" but, of course, that is only configurable by from the admin panel. So, no exception for me... but wait, what is this checkbox in the SEP Client Management Settings, "Enable Application and Device Control"? Hmm, why don't I uncheck this and... moral of the story is, I don't know, somethingsomething Google, our IT department, SEP sucks, badly configured AV, somethingsomething.
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Sep 22, 2016 15:24
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dogstile posted:My stereotype just sniffed a pc. Like a long deep sniff followed by a sigh You aren't truely in IT until you can smell the colors coming off of your electronics. Poser. 
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Sep 22, 2016 15:54
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Ugh, you mean I have to add the disks to the array AND THEN expand the array too????? Why can't technology just do what I'm implying.
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Sep 22, 2016 17:02
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Arsten posted:You aren't truely in IT until you can smell the colors coming off of your electronics. I have snuffled a few PCs and motherboards trying to determine what part fried. PSUs smell really bad when they die. I did a full Toucan Sam once trying to track down a faint smell of hot electronics and it was the APC stepdown transformer preparing to melt. That's the same unit that APC shipped to me without a power switch. Dick Trauma fucked around with this message at 17:10 on Sep 22, 2016 |
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Sep 22, 2016 17:07
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Dick Trauma posted:I have snuffled a few PCs and motherboards trying to determine what part fried. PSUs smell really bad when they die. I did a full Toucan Sam once trying to track down a faint smell of hot electronics and it was the APC stepdown transformer preparing to melt. That's the same unit that APC shipped to me without a power switch. What's that unique and tantalizing scent? Burning plastic with that faint hint of hot metal and sadness? Time to leave before I'm required to take notice that something is going to fail, I'm not on call this week! -Half our coworkers it seems
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Sep 22, 2016 17:18
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Alright pissing me off now: we are moving offices in a couple weeks, my team is three people, and a manager. The manager asked the two other guys to head up the move planning, since I'm 150% busy with customer tasks, and the other guys are a little new, and don't have the experience to handle that, so they are good to work on the move. We also hired an integrator to assist and plan. Now, I'm just walking around the new office, and find that in our space, for six people, there's only four ethernet drops. Other places with more people have only a handful too. So the integrator, who is helping with all this, never bothered to look at the actual desk plan and figure out where people will be sitting. One office, for ONE GUY, has about 20 runs in it. Like wires everywhere. Ugh. I asked about getting more runs, and they said "eh just buy switches for the desks". I promptly jumped out a window and now I'm dead.
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Sep 22, 2016 17:26
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totalnewbie posted:In the saga of me trying to get Acrobat Pro installed (instead of reader), I was able to get admin rights added to my account (let's not debate the wisdom of allowing users admin rights). Point is, I got 'em. Did you get this working? You can turn off tamper protection from SEP (maybe). Open the GUI and go to change settings, client settings, then click tamper protection tab and uncheck the box. I think that will allow the registry to be modified, provided you can get into all those menus. If that doesn't work, you can disable the SEP services (if you're on a newer version, which i hope you are, you have to do it from the commandline) http://www.symantec.com/connect/forums/how-stop-smc-service-through-command-line-smcexe-stop-p-xxxxxxxx describes how to do it iirc, but I don't think you actually need to do the -p password thing.
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Sep 22, 2016 17:27
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Oh, yeah, unchecking that option got the installer to finish the install. FWIW I can't turn off tamper protection, though I *CAN* change it to log-only (and no block), so maybe that will accomplish the same thing. And disabling SEP requires the SEP admin password (I assume that's the password being requested) which I don't have, obviously. But yeah, in this particular case, it was the Application and Device Control that was stopping the install (Adobe gave error 1406, IIRC, something about registry in IE toolbar or something) and disabling it allowed the install to go through.
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Sep 22, 2016 18:10
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RFC2324 posted:But were you trying to install office? I was trying to clear space for Strike Commander. I saw this thing that took up 100% of my hard drive and thought that if I removed it I'd have loads of room!  I managed to do a full reinstall of DOS, Windows 3.0 and Word for Windows before my parents knew I'd done anything.
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Sep 22, 2016 18:20
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anthonypants posted:Ugh, you mean I have to add the disks to the array AND THEN expand the array too????? Why can't technology just do what I'm implying. Because then you'd be laid off.  Jerk McJerkface posted:I promptly jumped out a window and now I'm dead. Dick Trauma posted:I have snuffled a few PCs and motherboards trying to determine what part fried. PSUs smell really bad when they die. I did a full Toucan Sam once trying to track down a faint smell of hot electronics and it was the APC stepdown transformer preparing to melt. That's the same unit that APC shipped to me without a power switch. Why do you think I put it "smell the colors"? Burnt electronics give off fun chemicals. Fuuuuun chemicals.
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Sep 22, 2016 18:27
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Well I figured out the issue I had yesterday where I couldn't get Ctrl alt del to work on a server login screen. Brought a different keyboard and it worked. Who knows why. Remember I said the first one worked on all other boot settings, just not login.
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Sep 22, 2016 19:55
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Bigass Moth posted:Well I figured out the issue I had yesterday where I couldn't get Ctrl alt del to work on a server login screen. Strangely enough I had almost the exact same thing happen to someone else, a Win 7 Pro machine where Ctrl + Alt + Del just would not work at all. I could boot into safe mode and it would work fine and all the keys would work, boot back into regular Windows then the keyboard worked... gently caress knows what happened, maybe for some janky reason the keyboard drivers didn't load properly, or my favourite reason; gremlins.
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Sep 22, 2016 20:15
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Yay, more Time Warner bullshit for a client! So one of my clients is moving offices in the same building, relocating to a larger suite. On site contact asked for TWC info so I provide it, let them know all we should need is a tech to help move the modem and firewall to the other office. Client calls back flustered, and understandably so - TWC tech support and sales told him that they wouldn't help out unless they upgrade their business internet plan. Current plan the client has is fine for them, 35/5 for like $90 a month and they don't do a ton of stuff online that eats up any bandwidth (no servers, just a handful of PCs, a couple printers, and a firewall) but TWC suddenly tells them they'll have to upgrade to their next plan...a whopping 50/5 for $219 a month  Been on the line with TWC to find out what the gently caress's up because that's goddamn ridiculous and if they want to be assholes, the client has no issue dropping them for another ISP. Only downside is we'd have to do an entire project to re-do everything at that office to upgrade the firewalls, coordinate with the new ISP and anything else that needs reprogramming like static IP info. Let's see if Terrible Worthless Cunts are willing to budge or if I have to slap their poo poo down for being lazy, greedy dicks and cancel service. 
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Sep 22, 2016 21:47
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BOOTY-ADE posted:Yay, more Time Warner bullshit for a client! Get a quote from another ISP, then you can go "But Verizon will do it for $85/month, we're willing to keep doing business for that $90/months with you, but nothing over that. Just make sure you have a real quote. Would hate for the minimum to have gone up and Verizon also wont do it for under $200 and now you are hosed. *Verizon was chosen at random
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Sep 22, 2016 21:56
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Already checking with 2 other providers nearby, both offering similar speed with maybe a $5-10 difference in price to what the client is already paying. Once I get an actual quote I *might* call TWC back but the sales guy on the line told me the same thing, they won't do jack unless the client signs up for a new account. Even though said client is in the same building, on the same floor, and the only change will be a suite number up the hall. It's the shadiest, stupidest bullshit I've ever seen and I know TWC is doing it for a cash grab, loving assholes.
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Sep 22, 2016 22:37
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Pull the line yourself back to the riser and then up to the new floor. Be sure to not update any labelling so in future when a customer on the floor that your client used to be on cancels service, it gets disconnected for the occupants of the new space  At least that seems to be how telecoms companies generally do things.
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Sep 22, 2016 23:05
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When I was tasked with redoing our phones in one of our offices, I found that we had seven separate 66 blocks for our office, which only has five lines and eight handsets. Turns out that in typical telco style they only ever added more crap on and never actually took any out. I'm down to a single 66 block now and even that is only there so I can bridge the shared conference line. A bunch of the connections on the old stuff also gave me lines owned by other tenants in the building, whose numbers include the state's medicare investigations division, state IT department, some random healthcare provider, etc. Yeah. In conclusion I hate analog phones.
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Sep 23, 2016 04:27
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anthonypants posted:
Eww, brocade switches.
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Sep 23, 2016 05:19
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dogstile posted:High five, fellow "i'm surrounded by linux stereotypes". They have *actual* neckbeards. Like, honest to god barely there on the face but migrating south for the winter neckbeards. I also had one of them just take his socks off and start cutting picking at his toenails the other day. I am only just holding onto my sanity at times here. I do not want to be that guy but boy do I feel more and more like that guy these days.
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Sep 23, 2016 05:36
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Dick Trauma posted:I have snuffled a few PCs and motherboards trying to determine what part fried. PSUs smell really bad when they die. I did a full Toucan Sam once trying to track down a faint smell of hot electronics and it was the APC stepdown transformer preparing to melt. That's the same unit that APC shipped to me without a power switch. Yeah i'm talking about a brand new machine insidius posted:I also had one of them just take his socks off and start cutting picking at his toenails the other day. Oh god, I know a guy who did that while pushing trolleys at costco, he did it while in uniform, in front of clients  E: Customers
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Sep 23, 2016 11:12
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Our overseas team just changed everyone's login name last night with no warning. The way you're supposed to know this? Check your email, which you need to log in to do.
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Sep 23, 2016 14:44
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insidius posted:I also had one of them just take his socks off and start cutting picking at his toenails the other day. The sad part is that if you suggest this is not socially acceptable, they will just give you a blank look.
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Sep 23, 2016 14:53
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I work for a company that has 'engineers' that are installing new DCs and telling customers their upgraded while not transferring FSMO roles and raising functional levels or anything Edit: and leaving the old DCs obviously and just wrecking the gently caress out of anything related to the directory. Good chance for me to flex, but kinda makes me wonder milk milk lemonade fucked around with this message at 15:36 on Sep 23, 2016 |
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Sep 23, 2016 15:27
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On Monday: "$SPECIAL_THING is happening and we need time cards turned in before end of Friday instead of next Monday like we usually do." On Friday at 9:05 am: "Turn in your time card."  Don't give me a deadline if that's not the actual deadline you want me to use.
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Sep 23, 2016 16:01
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xzzy posted:On Monday: "$SPECIAL_THING is happening and we need time cards turned in before end of Friday instead of next Monday like we usually do." My company, on the first day of the month, will say X needs to be done by the end of the month. Week 1: Don't forget X needs to be done by the end of the month. Week 2: No one has started X yet. It needs to be done by the end of the month, I need everyone's plan for finishing X by the end of the day today. Week 3: We need daily status of where you are with X. Week 4. Some of you still are not done with X. IT MUST BE DONE BY THE END OF THE MONTH, why have you not completed it? Managers will be reaching out directly to those who have not finished X. And to be sure, X is not a project or something revenue or customer impacting, but more like semi related training or something upper management thought we needed to do.
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Sep 23, 2016 16:09
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Lesson learned today: the longer you stare at a problem the stupider you get. Take a break. I needed to make a bulk change in AD - two groups of external contacts needed their proxy address attribute changed. The correct address was already in the mail field so I figured it would be super easy to do in powershell (I'm a total beginner). I spent a stupid long time on it before giving up and doing the big group (~70 accounts) by hand and going for a walk in a mood. I came back and saw my mistake - the attribute is called proxyadresses not proxyaddress. It was telling me right there in the error messages. Well I automated the poo poo out of those last 10 accounts. 
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Sep 23, 2016 16:30
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