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$30/month for a subscription for Adobe Pro.
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Jan 4, 2017 18:15
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GreenNight posted:$30/month for a subscription for Adobe Pro. Do the newer versions do any better at recreating weird formatting and tables than the old desktop versions of Acrobat Pro do? Anything that isn't just straight paragraphs of text is typically useless after conversion for me.
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Jan 4, 2017 18:20
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wa27 posted:"How do I edit a PDF?" "How do I make this PDF so no one can change it."
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Jan 4, 2017 18:23
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wa27 posted:Do the newer versions do any better at recreating weird formatting and tables than the old desktop versions of Acrobat Pro do? Anything that isn't just straight paragraphs of text is typically useless after conversion for me.
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Jan 4, 2017 18:27
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wa27 posted:Do the newer versions do any better at recreating weird formatting and tables than the old desktop versions of Acrobat Pro do? Anything that isn't just straight paragraphs of text is typically useless after conversion for me. Beats me. I don't use the software.
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Jan 4, 2017 18:31
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It's probably still terrible at all those things, but at least you can embed 3D models into your files https://helpx.adobe.com/acrobat/using/displaying-3d-models-pdfs.html
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Jan 4, 2017 20:43
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Is this the thread where I post funny stories about working in software support (I do proprietary software support: I support dozens of websites for hundreds of different customers)? Such as getting emails that are declarative statements instead of requests for help: Subject line of: "I am locked out of my account" with the body of the email blank. Subject line of: "It doesnt work" with the body of the email blank.
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Jan 4, 2017 22:05
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AAAAA! Real Muenster posted:Is this the thread where I post funny stories about working in software support (I do proprietary software support: I support dozens of websites for hundreds of different customers)? Such as getting emails that are declarative statements instead of requests for help: Welcome, borther. I too get help requests entirely in the subject with the body left blank. Sometimes they're so long that they break tables in our lovely web-based ticketing system. Then there's the one user who will send three or four in a row which are real-time streams of her vacuous consciousness.
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Jan 4, 2017 22:11
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Wilford Cutlery posted:Welcome, borther. I too get help requests entirely in the subject with the body left blank. Sometimes they're so long that they break tables in our lovely web-based ticketing system.
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Jan 4, 2017 22:16
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spiny posted:This is why I said "we can't do this with what we have, outsource it". I don't want to upset management by telling them an idea is foolish, but I'll let them get a quote from a proper event management company and realise that it can't be done 'on the cheap as a favour' wa27 posted:Do the newer versions do any better at recreating weird formatting and tables than the old desktop versions of Acrobat Pro do? Anything that isn't just straight paragraphs of text is typically useless after conversion for me.
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Jan 4, 2017 22:23
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wa27 posted:Last night, text from CEO: I'm a graphics designer and I get poo poo like this all the time. Give her the hosed up Word doc and shrug your shoulders when she complains, then hand over a list of expensive conversion services to dissuade her. Not that that ever works, either, what she's really telling you to do is remake the entire .doc file from loving scratch.
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Jan 4, 2017 22:38
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wa27 posted:Do the newer versions do any better at recreating weird formatting and tables than the old desktop versions of Acrobat Pro do? Depends on the authoring software and what they've actually done, but mostly "no". I often found it easier to just recreate the document.
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Jan 4, 2017 23:19
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rndmnmbr posted:Not that that ever works, either, what she's really telling you to do is remake the entire .doc file from loving scratch. Eventually you get tired of fighting it and succumb. I once took an entire month off of work to re-make some bullshit form for a c-level who demanded "IT BE DONE NOW!!!" by me. I explained very carefully that I am by no means a pro, or even any good at it. But if that's what they want to pay me to do, then I will try. I did literally nothing else at work but dick around saying I was "learning" or "training." I never actually did the form. And when pressed, I said I couldn't figure it out. I was half the IT department, and as far as she knew her bullshit form put off our major projects for 4 weeks. What was she gonna do? Fire me? lol. Moreover, how was she going to explain to the rest of the c-suite that it cost the company $3000 in man hours and put an entire department behind by a whole month just for one stupid form (and a tantrum).
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Jan 4, 2017 23:29
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I had an interesting Computer As gently caress day. The computer that controls the HVAC system across our school district is starting to poo poo itself. I am fairly certain that sentence alone is already triggering some of you. The network card is slowly starting to die, and is dropping packets juuuuust often enough that the system effectively stopped working. So today we set off on a quest to find a network card. Every old, lovely network card we could find was still too new and wouldn't fit in the slot. One of the office staff at the school the computer was located just happened to have an old lovely family computer that he was trying to sneak in with our surplus, and by pure coincidence had a network card that we promptly cannibalized into the HVAC system and now things are humming along again until that timebomb goes off again. Thankfully though, because it happened while school was in session and during a time when it is unusually cold for our area, enough people are uncomfortable and bitching about it enough that the inevitable problem child has finally reached up the grapevine and the gears are turning to scrounge up the money to replace that system.
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Jan 5, 2017 01:22
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Myrmidongs posted:Thankfully though, because it happened while school was in session and during a time when it is unusually cold for our area, enough people are uncomfortable and bitching about it enough that the inevitable problem child has finally reached up the grapevine and the gears are turning to
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Jan 5, 2017 01:31
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Myrmidongs posted:I had an interesting Computer As gently caress day. The computer that controls the HVAC system across our school district is starting to poo poo itself. I am fairly certain that sentence alone is already triggering some of you. The network card is slowly starting to die, and is dropping packets juuuuust often enough that the system effectively stopped working. So today we set off on a quest to find a network card. Every old, lovely network card we could find was still too new and wouldn't fit in the slot. One of the office staff at the school the computer was located just happened to have an old lovely family computer that he was trying to sneak in with our surplus, and by pure coincidence had a network card that we promptly cannibalized into the HVAC system and now things are humming along again until that timebomb goes off again. Thankfully though, because it happened while school was in session and during a time when it is unusually cold for our area, enough people are uncomfortable and bitching about it enough that the inevitable problem child has finally reached up the grapevine and the gears are turning to scrounge up the money to replace that system. It works now, so plans to replace it will be forgotten in a week.
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Jan 5, 2017 02:59
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Myrmidongs posted:The computer that controls the HVAC system across our school district is starting to poo poo itself. I am fairly certain that sentence alone is already triggering some of you. 1. HVAC 2. School District 3, Single old computer controlling geographically disconnected systems (which are not guaranteed to be standardized or even similar) Yep, triggered as gently caress RFC2324 posted:It works now, so plans to replace it will be forgotten in a week. He's right. You know what you have to do.
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Jan 5, 2017 03:38
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GnarlyCharlie4u posted:Eventually you get tired of fighting it and succumb. You made 36k? You weren't getting paid enough to dick around with that.Or maybe you were, I mean just pay someone $20,000 to make it from looking at the file. Data Entry. You were getting paid the wrong amount of that.
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Jan 5, 2017 03:44
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Myrmidongs posted:I had an interesting Computer As gently caress day. The computer that controls the HVAC system across our school district is starting to poo poo itself. I am fairly certain that sentence alone is already triggering some of you. The network card is slowly starting to die, and is dropping packets juuuuust often enough that the system effectively stopped working. So today we set off on a quest to find a network card. Every old, lovely network card we could find was still too new and wouldn't fit in the slot. One of the office staff at the school the computer was located just happened to have an old lovely family computer that he was trying to sneak in with our surplus, and by pure coincidence had a network card that we promptly cannibalized into the HVAC system and now things are humming along again until that timebomb goes off again. Thankfully though, because it happened while school was in session and during a time when it is unusually cold for our area, enough people are uncomfortable and bitching about it enough that the inevitable problem child has finally reached up the grapevine and the gears are turning to scrounge up the money to replace that system. I regret to inform you that replacement network cards that fit in that slot, whether it's PCI or ISA, are still widely available, and you're never going to get rid of that device on account of the network loving up. 
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Jan 5, 2017 03:45
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fishmech posted:I regret to inform you that replacement network cards that fit in that slot, whether it's PCI or ISA, are still widely available, and you're never going to get rid of that device on account of the network loving up. It might be a form factor thing. Some of those old cases were shaped weird as hell.
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Jan 5, 2017 04:01
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wa27 posted:Do the newer versions do any better at recreating weird formatting and tables than the old desktop versions of Acrobat Pro do? Anything that isn't just straight paragraphs of text is typically useless after conversion for me. The trick is to print it to a new pdf and then convert that back to word
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Jan 5, 2017 04:20
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if you don't have a couple USB network adapters kicking around the office, you aren't armed for diagnosing and solving problems.
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Jan 5, 2017 04:23
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Nerdrock posted:if you don't have a couple USB network adapters kicking around the office, you aren't armed for diagnosing and solving problems. It's possible that that computer doesn't have USB ports, or if it does they're some horrific legacy ones and good luck getting the drivers.
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Jan 5, 2017 08:20
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Yesterday was my first work day after holidays and the year is off to a wonderful start. We have a small-ish client who were running SBS 2011. A around the start of 2016 they bought new hardware and things were "migrated" to 2012 R2. They had power outage in the evening of 3. Jan. Yesterday morning they call, and not-so-bright coworker picks up the phone, so I'm getting second-hand info. Email is not working. I check that Exchange VM is started, it is, and is working normally, accepting and sending emails. I have some trouble logging into OWA, takes ages. Outlooks are connected but not syncing. Then coworker tells me "Oh, and by the way, their $awful_application is also not working". "By the way" indeed, retard. (their $awful_app is in shared folders, you map it as a drive and run exe from there. It is on their old SBS 2011) Tried logging into old SBS, nope. In the meantime I'm looking into problems with exchange (and clock being wrong on computers, thank you client for calling and reporting each problem separately). PDC Emulator cannot be contacted. Domain Naming Master cannot be contacted. Thanks, coworkers who migrated domain services. So I sit in a car and drive on site to see what I can do about non-booting SBS. I get there, and it's throwing blue screens. gently caress it, I'm just gonna restore from backup. For a moment I consider seizing those two FSMO roles and doing clean install of this server, then restore $awful_app from backup, but it was on a system partition, and it has explicitely defined per-user permissions on many of its shared folders, that I say, once again, gently caress it, restoring from backup. I boot up from DVD, go to restore, fiddle with RAID controller driver, and restore starts searching backup disk for images. And searches, and searches... wbadmin list versions also takes forever. So I start restore from command prompt, thankfully wbadmin versions all follow same naming schema, so it didn't take me long to find out what it was. Few hours later restore completes, everything works, I restart 2012 R2 domain controller, exchange starts working normally, I move over remaining FSMO roles. There was a good side to this incident, the client is a forklift repair company (part of a large multinational company) and I stayed after their work hours with few of their employees, and as any decent repair shop, they are stocked with beer. e: oh, right, before I went on site, I told coworker who accepted this call to reinstall ms office at another client, clean up, delete profile and recreate it. He calls while I was on site, he is unable to add email account. I give him pointers and get back to work, he doesn't call anymore. While I was leaving that client calls me and says "Hi, $coworker said that you will finish setting this up when you get back!" That said,  may be on its way soon!
The Claptain fucked around with this message at 13:14 on Jan 5, 2017 |
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Jan 5, 2017 13:09
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so looks like a duct has collapsed or something like that, as 3 fibres going to a building have all failed. luckily we have more fibres using a different route still working so I've bought my network back online fairly easily. we share data cabs with another network but the reason there is so many fibres is that it's 'secure' so we aren't allowed to share... I emailed the helpdesk for the other network and said look I know it's my responsibility to get the fibre replaced and I'm working on it but it wont be fast... if you want you can use some spare capacity on my fibre admittedly I offered under the assumption they would just say 'lol no, not secure, let the users suffer' I nearly fell out my chair when they said sure go for it... at least everything is back online 
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Jan 5, 2017 14:03
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crayon85 posted:It's possible that that computer doesn't have USB ports, or if it does they're some horrific legacy ones and good luck getting the drivers. Good luck finding USB drivers for Windows 3.1
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Jan 5, 2017 14:28
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GreenNight posted:Good luck finding USB drivers for Windows 3.1 AFAIR the first Windows to support USB was Win98 SE
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Jan 5, 2017 14:43
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Crowley posted:AFAIR the first Windows to support USB was Win98 SE Pretty sure that was USB Plug and Play, the first computer my family had ran Win95 and we upgraded to 98SE. It came with USB ports, not sure we used them until much later, like when I added more RAM and put windows 2000 on it to play Diablo II. Pentium 166Mhz with 32MB of RAM and 2GB HDD was the little computer that could. Oracle says USB support is on the windows 95CD http://docs.oracle.com/cd/E19085-01/pci1.card/805-6058-11/z40001753212/index.html Hope you didn't get the floppy version. Not sure on 3.1. Actually wouldn't it have to be 3.11, I thought 3.1 didn't support networks. It kind of predates me though. pixaal fucked around with this message at 14:52 on Jan 5, 2017 |
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Jan 5, 2017 14:47
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pixaal posted:Pretty sure that was USB Plug and Play, the first computer my family had ran Win95 and we upgraded to 98SE. Googling makes me believe you're right.
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Jan 5, 2017 14:51
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thats all well and good, but what USB network cards/dongles have drivers for anything below vista these days ?
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Jan 5, 2017 15:01
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GreenNight posted:Good luck finding USB drivers for Windows 3.1 odiv posted:I think the president of where I used to work used to email your CEO because I would constantly get: EDIT: Actual ticket/support Someone just rushed over to me with management's backing to stop a mis-delivery of a message that went out and wasn't meant for someone, sorry hombre it doesn't work that way. You either recall it and hope for the best, or get to explaining. Super Slash fucked around with this message at 15:13 on Jan 5, 2017 |
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Jan 5, 2017 15:04
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Super Slash posted:You either recall it and hope for the best, or get to explaining. All that recall-notice does is make people read the mail even more.
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Jan 5, 2017 15:20
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pixaal posted:Pretty sure that was USB Plug and Play, the first computer my family had ran Win95 and we upgraded to 98SE. It came with USB ports, not sure we used them until much later, like when I added more RAM and put windows 2000 on it to play Diablo II. Pentium 166Mhz with 32MB of RAM and 2GB HDD was the little computer that could. It was Windows 95's "OSR2" release that brought in the first USB support from Microsoft - remember that USB wasn't released to the public until Spring 1996. Users with the earlier plain release of Windows 95 or the intermediate OSR1 release could get USB support from third party drivers or a patch you could order from Microsoft, and was later available from Microsoft online. That said, Windows 3.1 can use USB, but it goes through various third party and hobbyist drivers (there's also a USB stack for plain old DOS, so you can even use USB there). Trying to get the additional drivers for things beyond mass storage, keyboards and mice though, that's the real challenge! Also, Windows 3.1 did support networks, in that Microsoft had a networking stack available to plug drivers into, since there'd been networking stuff in DOS dating back to the 3.x versions or so. Windows for Workgroups' 3.1 and 3.11 big thing was that it supported file and printer sharing over SMB, much like Windows still uses today - the non-For Workgroups 3.1 and 3.11 couldn't do this without third party software. Also if you're wondering what the difference between 3.1 and 3.11 is: For regular Windows, 3.11 was just a bugfix patch release of 3.1 without any new features. All copies of 3.1 sold after fall 1993 were the 3.11 version. For Windows 3.11 for Workgroups, 3.11 added 32 bit file and network access functionality which sped up access speeds. They also improved the disk caching system, and dropped support for CPUs older than the 386. This all means that 3.11 for Workgroups is the 3.x version of Windows you'd want to run now if you had to run a 3.x windows.
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Jan 5, 2017 15:26
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fishmech posted:It was Windows 95's "OSR2" release that brought in the first USB support from Microsoft - remember that USB wasn't released to the public until Spring 1996. Users with the earlier plain release of Windows 95 or the intermediate OSR1 release could get USB support from third party drivers or a patch you could order from Microsoft, and was later available from Microsoft online. I have a DOSBox install of 3.11WfW on my phone so I can freak people out by launching Photoshop on it. It's only Photoshop 3.0, but it works just fine.
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Jan 5, 2017 17:29
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A vendor needs to swap out some possibly faulty hardware in one of their appliances at a client site and assure us it won't cause any downtime because it's HA. I'm not point on this on our side but I'm following along in case I'm needed. The day of the swap comes around and two techs show up, one from the vendor and one from Dell (because cause it's OEM Dell hardware) and both are confused as to why the other is there. Eventually they get that poo poo sorted out and start the swap...and almost immediately bring the entire system down.  <- me when vendors say that swapping out hardware won't cause downtime and the point person on the project believes them. Thankfully nobody was working on the system at the time of the "unexpected" outage.
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Jan 5, 2017 18:25
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wa27 posted:Last night, text from CEO: Just buy an Acrobat license at that point.
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Jan 5, 2017 18:47
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My current gig I do provisioning/support for fibre to the home connections. Get a call from a field tech out on a repair job, reporting that when he runs a speed test the customer's IPTV starts to pixelate, and the speeds are weird, 16Mbit down, and 80Mbit up. I see the client upgrade from 15/1 to 150/150 yesterday so I'm thinking the QoS is messed up. Log into one of our routers; QoS is good. Check the provisioning between the ONT in the home and OLT in the central office, bandwidth rates are set properly, well above the QoS. Then I see the setting on the LAN port on the ONT is set at 100 Base-T (Half Duplex) ask the tech to check the cable "yeah, I found the problem..." "using a 2-pair cable?" "No, it's using 3, and the blue pair is being used for the VOIP" someone going to get yelled at for that lovely initial setup...
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Jan 5, 2017 19:12
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The physical box hosting our intranet site is on is dying, so now I get to migrate a SharePoint 3.0 site to SharePoint Online 
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Jan 5, 2017 20:37
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The Claptain posted:"Oh, and by the way, their $awful_application is also not working". It will absolutely always be a monumental clusterfuck.
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Jan 5, 2017 21:07
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anthonypants posted:The physical box hosting our intranet site is on is dying, so now I get to migrate a SharePoint 3.0 site to SharePoint Online On the other hand, you don't have to set up a SharePoint server on-premise, which is in fact a circle of hell.
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Jan 5, 2017 21:11
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