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SEKCobra posted:My opinion on this is to have it disabled for people and only enable it for things like a really awesome announcement system that either tells you to leave the building right now because it is literally burning down or if you are in IT to tell you that your server room is tipping over. The only time anyone would use that for IT is to demand they come down right now to help them with spacing on their word document and to complain about their computer being slow.
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Feb 19, 2017 01:46
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ConfusedUs posted:I've had to drop the speed of light argument many times. This conversation actually comes up a lot where I work.
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Feb 19, 2017 06:31
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Methylethylaldehyde posted:Oh god yes! Beat me with that cat5-o-nine tails and make me reset your password again! It hurts so good! something something printers
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Feb 19, 2017 07:14
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Anyone who points out the limitations of physics is just a lovely engineer. We're already well on our way to getting way below 5ms over any distance.
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Feb 19, 2017 13:25
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Cite your source.
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Feb 19, 2017 13:27
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Pryor on Fire posted:Anyone who points out the limitations of physics is just a lovely engineer. We're already well on our way to getting way below 5ms over any distance. If you want to pour several million (or even billion) into developing something proven in strict lab conditions so they can be applied to real-world environments, go right ahead. In the meantime, it's probably cheaper to tell them no and point to what the realistically available options are.
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Feb 19, 2017 14:02
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Pryor on Fire posted:Anyone who points out the limitations of physics is just a lovely engineer. We're already well on our way to getting way below 5ms over any distance. Pfff, what a lovely engineer. Obviously your ping from Germany to San Francisco can be 5ms because of theoretical physics. Checkmate. 
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Feb 19, 2017 14:48
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Malachite_Dragon posted:Cite your source.
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Feb 19, 2017 15:07
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ratbert90 posted:
Good job man! I can't put into words how important doing something like this is. You've made this a better timeline in a way none of us can predict the repercussions of. Treat her as well as it sounds like you are and your existence will have been worth it many times over.
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Feb 19, 2017 23:22
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Our old admin had some pretty creative solutions to problems. Problem: secretary has a laptop but wants to use a normal keyboard and ergomouse. Said laptop never leaves her desk. Solution: connect the keyboard and mouse into an USB hub which is connected via a male-male USB cable to a splitter piece which is connected to another USB cable to the laptop. Problem: we have 30-odd servers in a server room and need to connect them to router somehow Solution: pull individual 15-to-30-meter network cables for each one. Only pull one cable per machine. Never remove any old cables if a machine becomes useless. Occasionally cut the RJ45 connector off and leave the cable dangling from a cabling channel near the roof. Problem: said cables are unlabeled and could be any one of about 300 wires in the jumble of routers in the rack. Solution : gently caress labels. Problem: servers are unlabeled, leading to confusion. Solution: gently caress labels. Write three IP addresses onto a server (well, two on the server and one on the display that is attached to the server). None of the IP addresses are correct. Whenever a server requires a hard boot, boot several machines in attempt to get the correct one. Forget to restart services that don't start up automatically. Problem: virtual host provider hosed up routing and our sales and production systems are unavailable. Solution: this is not a problem. Instead go police people who tried to order a phone outside the official channels. Problem: "we need these documents in the butt!" Solution: use every available butt including (but not necessarily limited to!) OneDrive, Sharepoint, Dropbox, Google Drive and a consumer NAS. Never make an attempt to document any of these. Never back up anything from anywhere. Forget to write down the user accounts for later use. Never consolidate anything. Fail to mention these exist when asked about things the company should know before he retires. -- I found one problem in the otherwise perfect IT environment. Unfortunately my solution was not creative. Problem: our remaining physical servers are Mac Minis, old enough that no one recalls when they were installed. At least 4 years because that's when I first recall seeing them. These host some of our most important databases, including order and billing data. Solution: attempt to convince management that migrating the services into virtual servers is a good idea. Takes half a year to get sub-$1000 budget approved for testing platform to see if it's even possible. Never get time to actually build anything there, get told that it is a waste and efforts should be concentrated on other more important things. 6 months from forward suddenly hear that the migration is underway and needs to be completed within a week. Be surprised that someone has ordered consultant services worth upwards of $10000. Migration fails because no one has mapped all the required interfaces. Interfaces to other systems such as billing are not actually documented anywhere, they're known to one man who is far, far too busy to ever documents them (and was explicitly forbidden from participating in the migration anyway). Get blamed for lack of testing. Get accused of wasting company money. Forget the entire thing exists. Break the existing test environment in the process, never get around to fixing it because it's not important compared to assembling whiteboards and other priority 1 tasks. gently caress this, I'm out.
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Feb 20, 2017 00:12
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Hob_Gadling posted:gently caress this, I'm out. 
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Feb 20, 2017 00:34
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Hob_Gadling posted:Problem: "we need these documents in the butt!" Cloud to Butt remains such a wonderful plugin.
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Feb 20, 2017 06:36
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Volmarias posted:Cloud to Butt remains such a wonderful plugin. A friend misheard me one day talking about it. Thought I was telling him to get butt plugging.
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Feb 20, 2017 08:35
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 We use a web based time clock. Some of our branch managers reported some weird issues this morning. You had one job time clock.....
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Feb 20, 2017 15:59
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gently caress off: People that make new slack channel for EVERY SINGLE SUBJECT. "oh this piece of software should be evaluated. let's make a new channel to talk about it!! hmm this migration might take a while, we should make a new channel. You know what? #general is too big, let's make something else for posting cute cat pictures." And the list keeps growing. 
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Feb 20, 2017 16:24
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stevewm posted:
Never met a time clock app that wasn't completely terrible. Maybe it's the whole made-for-and-sold-to HR thing.
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Feb 20, 2017 16:54
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We have a couple remote locations, retail stores and stuff like that. The manager of one of stores goes to these business group meetings, all the sales people in the community get together and rub dicks together one day every month. So of course, he sends me all his buddies that work at web design places, phone companies, blah blah. There's a guy over there that just swapped out their copier/printer/fax because he didn't like that one and he's going to save $500 a year. So he's calling and leaving voicemails about how he needs some help. I called (after I was done doing a report) and the copier guy says "I can't install the print drivers on the computers here because they're locked down" Well no poo poo, buddy. Anyone have suggestions on a bitchy note that I want to send him today? Thanks for going behind my back and switching out working equipment that we are familiar with, we're comfortable with, and we know is compatible with our software.. It's the same equipment we have at our other locations, which greatly helps when trying to troubleshoot and support issues. I know you were trying to save your location a small amount of money each year, but did you factor in the time my department has to spend configuring that unit, installing, changing and testing print drivers, configuring the scan to folder functions...
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Feb 20, 2017 17:01
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(UK complaints) So a couple of weeks ago I went home ill. I gave my reasons, cleared it with my manager and HR, protocol, yada yada. Got a text on the train home from the HR manager (who wasn't in), got told to come back. The issue was fairly serious, so i said no. Cut to today. I had a meeting with HR and my manager. She tried to tell me the issue wasn't serious enough for me to go home (i strongly disagree) and tried to tell me that the issue normally resolves itself within 30 or so minutes. Mine lasted 3 hours because of an extra condition that aggravates the first and I had to explain this in excruciating detail. I actually took pleasure in this part, because she was not happy about having to hear it. Hey, you ask, you loving get right? All in all, she eventually drops it, all good right? No, of course not, this is the pissed off thread. She spends the next 20 minutes asking me about my activities outside the company (none of your loving business), if I do research outside of work to help me do better at my job (of course, but i'm not spending money on it due to *things* currently going on in my life. She asked me what I think about my role (not much time to think, kept to busy to think about it) and then got into the meat of things. She told me that I was lazy, that I had a chip on my shoulder (which is odd, because i'm pretty sure i've always had a smile on my face for the past year), that i'm slow and that work is building up. Didn't really have much to say when I pointed out that i've gone from having a team (me and two others) to me with a manager who doesn't do the grunt work and is just implementing new poo poo. She also mentioned that confidence in me is at an all time low and that they don't trust me to do anything. As an end result, i've been childish as hell, taken myself off the "work from home" list as I used to deploy the updates late at night as a favour (i'm salaried and usually got a bit of leeway with the times i got into work and left because of it), i've given all the tasks i've taken on because i'm /nice/ back to the relevant teams/managers (things like purchase requests that i'd research and approve when usually they'd do that) and focused purely on doing exactly what i'm assigned. The final thing that ticked me off was that while all the above was completely out of the blue (i'm fairly sure all of this has come about because i dared defy the HR manager) she then started listing off tasks that I hadn't done and said this was why i was having the meeting. I pointed out that all those tasks were given to me last week and were stated as "do when you can" (the tasks were things like "read document for x" and she just soldiered the gently caress on and said this was why i was terrible. All in all, i've been in an angry mood all day and i'm really tempted to just leave and let the new manager handle everything himself. Thing is I really, really like everyone here and since the meeting i've had a stream of people come up to my desk to offer me tea/chocolates/coffee and to tell me how everything will get better and that they really value me. Its actually made it fairly hard to get on with work because at this point i'm pretty sure 80% of the office has come to check on me in person. Raaaagggghhh *details of things intentionally left vague as I don't wanna be identified, as rare as that is* Sorry for the wall, i just needed to vent, this was completely out of the blue and I had no loving clue anyone thought i was doing badly
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Feb 20, 2017 17:12
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hihifellow posted:Never met a time clock app that wasn't completely terrible. Maybe it's the whole made-for-and-sold-to HR thing. The punch in/out part  The 'main menu' (you have to click on things in the picture to get to different menus)  Editing a timecard  If you turn on Windows scaling it breaks the app, you can't resize the column headings so you can't see the whole cell contents. Pretty sure they wrote this poo poo in 1994.
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Feb 20, 2017 17:12
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Nothing like a fake virtual roomy office to remind me of my real cubicle hell
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Feb 20, 2017 17:56
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I spend as much time documenting my tickets as I do actually working the tickets and my boss asks me why I don't do more things with my day. I need to start automating two things. 1) Outright ignoring all user's emails and set up a blanket auto reply "thanks for emailing me, however all user's incidents must be reported to our tier one help desk via {contact info}. Once we have the ticket in our queue, we'll be happy to assist" 2) Extracting data from .pdf and using it create AD user's and fill in details for their account. This would eliminate about 80% of my paperwork chuff.
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Feb 20, 2017 17:57
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dogstile posted:Reasonswhymanagersareshit.txt It's a horrid feeling... I once got a roasting from her during a meeting and could feel myself sweating and shaking because I was so goddamn mad, the actual HR manager was there too and gave some sympathy afterwards as it was pretty ridiculous. As for annoying things the big boss has some buddy of his trying to sell him a bunch of Barracuda stuff. He's already sold him on a mail archiver which to be fair is very useful, but now he's almost got him convinced for their mail protection/gateway product. I tell him there's no point since we already use AVG for mail protection, and bundled with it is local anti-virus and the fact that our support MSP monitors all this and acts on anything. Ultimately I told him not to bother and instead invest in staff training to avoid infections because anyone who claims perfect protection against poo poo like cryptoware is full of hot air. Boss forwards me a phishing message from a fake bank he received basically saying "So why wasn't this stopped, huh, huh?" 
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Feb 20, 2017 17:58
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The only thing it's missing is a cartoon dog to pop up and ask if you need help with what you're doing!
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Feb 20, 2017 18:01
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dogstile posted:*details of things intentionally left vague as I don't wanna be identified, as rare as that is* drat! Sounds a lot like the poo poo I had from HR (and teamleaders) when I worked at Honeywell in Scotland.
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Feb 20, 2017 18:07
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hihifellow posted:Never met a time clock app that wasn't completely terrible. Maybe it's the whole made-for-and-sold-to HR thing. I discovered that while the time clock website shows the computer's local time, it uses the server side time when registering a time clock punch. All the computers at that location were 2.5 minutes ahead of everything else. The problem was that we screwed up deploying a Hyper-V host and a virtual DC. The affected location uses a virtual DC. Discovered that the DC was configured to sync with the VM host and the host was configured to sync with the DC! They had managed to skew 2.5 minutes ahead over the weekend, and thus the computers syncing with that DC did as well. Configured the host to sync externally, and then disabled the Time Sync services for the DC VM and got it syncing with the rest of the hierarchy correctly. After a few well placed commands in PDQ Deploy, all the computers and VMs are back to the correct time. This also made me go through our entire infrastructure and make sure the PDC emulator was syncing externally, the DCs where syncing with the PDCe, and the computers where syncing with their local DC.
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Feb 20, 2017 18:24
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Addendum to previous wall of text: Since I still have medical from the company, I went for a checkup. My blood pressure was 170/120, rest heart rate was 100 beats per minute. Combined with my existing ailments there's a decent chance I'll develop a chronic heart problem if this doesn't go away. I'm relatively sure it's stress related since I currently live healthier than I've ever lived before. Looks like the company wanted to devour me heart and soul.
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Feb 20, 2017 18:44
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dogstile posted:(UK complaints) Send a memo saying that you are aggrieved that HR denied you time off for a medical condition and that you found it intrusive that they demanded to know what the condition was. Watch them backpedal.
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Feb 20, 2017 18:47
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spog posted:Send a memo saying that you are aggrieved that HR denied you time off for a medical condition and that you found it intrusive that they demanded to know what the condition was.
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Feb 20, 2017 18:50
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dogstile posted:
You ever hear about how crabs in a bucket will pull back in any crabs attempting to escape? That's what your coworkers are doing.
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Feb 20, 2017 19:03
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Hob_Gadling posted:Addendum to previous wall of text: Once you've reached this point, it's time to eject. Your workplace itself is the stressor.
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Feb 20, 2017 19:12
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Johnny Aztec posted:You ever hear about how crabs in a bucket will pull back in any crabs attempting to escape? Yeah, I've resigned myself to "well it's time to leave" and im going to put in a complaint about her while I get ready to go. Mainly to gently caress with her, doubt anything will get done. She's never liked me, so this was probably a long time coming. spog posted:Send a memo saying that you are aggrieved that HR denied you time off for a medical condition and that you found it intrusive that they demanded to know what the condition was. Already on it. She tried pulling the amateur doctor thing already, so I'm going to twist away at it. Last time this happened I was young and too worried about everything to even attempt it. This time I don't give a poo poo, I know I can get a job fairly quickly so ehhhhh loving :p
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Feb 20, 2017 19:27
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Volmarias posted:Once you've reached this point, it's time to eject. Your workplace itself is the stressor. This is true, but provided he's worked long enough there to qualify for sick pay I see no reason not to get a doctors note and go off sick until his stress levels normalise. And maybe also look for another job at the same time.
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Feb 20, 2017 19:31
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Our awful credit card processor (that we can't easily get away from) strikes again... Customer used their card at one of our stores Friday. Tried as Debit twice, was declined both times. So they tried a 3rd time as credit, this one went through. Customer calls today to say the amount was withdrawn from his account 4 times (!!) and then refunded twice. From our side we only see the 3 transactions; 2 declines and 1 approval. Settlement also says we were only paid once. However we finally get our bank deposit only to find out we were paid 2 times for the transaction. gently caress you FirstAmerican... Just... gently caress you. stevewm fucked around with this message at 20:46 on Feb 20, 2017 |
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Feb 20, 2017 20:42
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Bob Morales posted:The punch in/out part Wow, I didn't know Packard Bell makes time clock software...
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Feb 20, 2017 21:08
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Bob Morales posted:The punch in/out part I swear I've seen this before somewhere. Before I graduated high school. I think maybe my mom's work used it in the late 90s. So you may be right.
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Feb 20, 2017 21:09
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Middle button seems an apt daily reminder.
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Feb 20, 2017 21:13
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Fil5000 posted:This is true, but provided he's worked long enough there to qualify for sick pay I see no reason not to get a doctors note and go off sick until his stress levels normalise. And maybe also look for another job at the same time. Something is already set up and I've turned in my notice, I just need to ride out the last weeks. It's not like I could do anything at the workplace anyway, all my access has been taken away. Or at least all they could think of, there's no centralized user account management and accounts are made by random people. Yes, including those systems which are facing the Internet. As far as I can tell they didn't bother changing the password to shared user accounts either. I recall mentioning shared user accounts are a pretty bad practice; this system allows the company to "let people onto systems quicker since account creation takes too long".
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Feb 20, 2017 22:30
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stevewm posted:Our awful credit card processor (that we can't easily get away from) strikes again... The fact that it creates a hold for declined transactions is questionable enough really Also I'm risking going back to T1 just to get out of this hell hole. We'll see what happens I guess.
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Feb 20, 2017 22:36
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It's fun to stay in touch with old workmates and find out what's pissing them off. Last workplace: my replacement pisses whole team off. He's lazy and incompetent and rude to everyone but jumps on the easy tickets so his metrics look OK. He has bicycle handlebars and leather straps delivered to his desk because he makes sex toys with them and wants everyone to know. He horks down his lunch and then pukes up in the toilet beside the main office. They hired him accidentally because he has the same first name as the guy they'd meant to invite back for the second interview. Two workplaces ago: mail migration pissing whole company off. They had on prem exchange and are moving to 365. Person who told me isn't technical, but it seems they're doing the whole thing manually with .pst uploads.  IT team of 4, userbase of ~2k (of which 400 or so are daily users) They've been at it for weeks.
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Feb 21, 2017 10:38
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skooma512 posted:The only time anyone would use that for IT is to demand they come down right now to help them with spacing on their word document and to complain about their computer being slow. Obviously it's automated and end users can't use it. hihifellow posted:Never met a time clock app that wasn't completely terrible. Maybe it's the whole made-for-and-sold-to HR thing. My direct coworker wrote ours and it's great, the UI is good and it functions well. Our clients that use it want him to implement asinine stuff all the time. Although some "crafty" users who should have been fired had some vacation days approved, then removed them afterwards, basically 'refunding' them. But for some reason the company just complained about users being able to remove any vacation days after approval and did nothing about the abusers 
SEKCobra fucked around with this message at 11:55 on Feb 21, 2017 |
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Feb 21, 2017 11:50
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