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Mercury Ballistic posted:Any reviews in here on how their 5x responded to 7.1? I have the update taunting me but after getting burned on an older tablet I thought I would wait a bit. Bricked mine about a week after installation. Contacted Fi, they told me I could either pay my deductible or send it to LG. I opted to send it to LG (mid-Dec) because at the time they were doing refunds for the bootloop issue. By the time they got it they changed their policy and it sat in a TX facility for three weeks getting a new mainboard. It is currently being sent back to me (expect it tomorrow/Sat) - fixed at no charge. In the interim, Fi admitted that they should have replaced it with no deductible cost when I first contacted them, but since I didn't have the phone in hand there was nothing they could do (cross-shipping requires the original device back in 7 days, no exceptions, and if it doesn't get to them in 7 days they charge you the full price for the phone). So I was without a phone for almost a month, but didn't have to pay anything. We'll see if it holds up once I get it back and start using it.
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Jan 12, 2017 22:48
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Yuck, that's awful. I have also had some miscommunication with Fi support, and I've had to keep calling them and sending emails back to make sure they would do what they said. One time I had the rep say on the phone that they would replace my phone under warranty (buzzy earpiece speaker) but when she sent the follow-up email it said "your $70 deductible will be charged to payment method on file". So I email back and it turns out the rep was supposed to delete that part of the text before sending it off to me. And while that's one of the most Rube Goldberg explanations I've ever heard for an error, after mailing back and forth another time or two I finally got it squared away.
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Jan 13, 2017 01:31
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At this point, the first line support is so worthless than I just hit up the guy on reddit who escalates poo poo if the chat tech can't handle it right away.
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Jan 13, 2017 02:08
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Javid posted:At this point, the first line support is so worthless than I just hit up the guy on reddit who escalates poo poo if the chat tech can't handle it right away. I'm glad I cancelled if my options are first line support or reddit  Also it's creeping up on 24 hours and my number hasn't finished transferring back to GV. God drat It.
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Jan 13, 2017 03:14
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Silly Burrito posted:Just got back from a cruise to Cozumel/Progreso and Google Fi worked like a champ when we pulled into port. We only made one call (20 cents a minute) but the data and texts worked with no issues at all. It was a much better experience than when we used AT&T a couple of years ago and were trying to avoid roaming charges. FYI if you have cell data/wifi you can use the Google Hangouts dialer and pay much lower rates by making calls over VOIP. FAUXTON posted:I'm glad I cancelled if my options are first line support or reddit When I canceled, it took exactly 24 hours on the dot for my number to port back to GV (just like it did when I ported into GV)
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Jan 20, 2017 12:05
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yergacheffe posted:FYI if you have cell data/wifi you can use the Google Hangouts dialer and pay much lower rates by making calls over VOIP. If you do a normal Hangouts call (as in, both people have it), the call quality is insanely good. That's what my girlfriend does when she goes to Canada with my data-only SIM. It doesn't use all that much data, either.
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Jan 20, 2017 19:59
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Wilford Cutlery posted:For some reason my Nexus 5X hasn't been doing Wifi Calling today. I tried turning Wifi Calling off and back on, and rebooting the phone. Anything else? withoutclass posted:Turn on airplane mode. Turn on wifi. Okay, I've been doing this ever since and here's what's been happening: - I've had to keep Gmail open in one tab on my PC so I can hear notifications of SMS or phone calls, because my phone often doesn't do anything then I later find I have a missed call/text/VM - When a call comes in, I often have to unlock my screen before it starts ringing - Sometimes I'll answer a wifi call and it immediately drops - Often I'll try making calls and they will fail to connect. Rebooting the phone usually fixes this - Today I rebooted my phone after failing to connect a call. Later I received a call and my phone did nothing even after I woke it up. Before I go to Google support, does anyone have any ideas about this? It's pretty frustrating when I'm trying to work from home.
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Feb 9, 2017 19:43
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I'm the newest member of the Nexus 5x bootloop club. 
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Feb 15, 2017 21:14
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canyoneer posted:I'm the newest member of the Nexus 5x bootloop club. give it the ol' mad men treatment?
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Feb 16, 2017 01:27
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FAUXTON posted:give it the ol' mad men treatment?
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Feb 16, 2017 01:48
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WithoutTheFezOn posted:Drink all day, smoke constantly, cheat on your wives, and get your company sold repeatedly? Might help with some things, but I don't think that'll fix a phone. Bang it on a desk?
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Feb 16, 2017 02:15
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FAUXTON posted:Bang it on a desk? 
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Feb 16, 2017 04:47
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FAUXTON posted:Bang it on a desk? 
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Feb 16, 2017 05:33
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Fi is sending a warranty refurb replacement, even though it's been outside of a year. Feels weird to not have a phone.
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Feb 16, 2017 18:05
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Just got 7.1.1 on my 5X, going to see if this fixes my wifi calling issues.
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Feb 16, 2017 22:10
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I just hope they fix the voice unlock for the assistant on the Pixel, soon.
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Feb 16, 2017 22:40
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Did a recent update on the 5X screw up the camera app for anyone else? The way mine used to work was, if I had the stock camera app open in total darkness and I tapped on the screen, the flash would come on for a moment and the phone would focus. Then I would hit the shutter button and the flash would go off and I'd get a nice in-focus picture. What happens now is, I tap the screen and it looks like it is trying to focus in darkness, and then when I tap the shutter button it pops the flash and takes a lovely blurry photo. This isn't a flash setting issue, as I've tried it multiple times both on auto-flash and always-on-flash. And I can't seem to find any setting in the camera app that controls this. It isn't the biggest deal, since I can still take legible photos for my purposes (a reminder photo of the car odometer that I can copy numbers from later, onto my required paper copy for work). But it sure is annoying to have a perfectly good bit of device functionality taken away with no warning or reason given 
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Feb 16, 2017 22:54
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FreelanceSocialist posted:I just hope they fix the voice unlock for the assistant on the Pixel, soon. What's broken about it? I use it all the time.
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Feb 17, 2017 00:50
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withoutclass posted:What's broken about it? I use it all the time. Trusted locations messes with the trusted voice unlock and you end up having to manually unlock the phone for "OK Google" detection to launch the assistant.
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Feb 17, 2017 01:54
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FreelanceSocialist posted:Trusted locations messes with the trusted voice unlock and you end up having to manually unlock the phone for "OK Google" detection to launch the assistant. Interesting, I didn't even realize I hadn't enabled trusted locations when I got my Pixel since I always use the scanner to wake the phone.
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Feb 17, 2017 02:25
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I think, but can't confirm on my end, that if you have a "home" location saved in Google Maps or whatever, it gets added as your default trusted location.
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Feb 17, 2017 14:07
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Don't know why I feel the need to post this: I've been using my fi sim in my iPhone and it works great. I don't get the advantage of switching networks as far as I can tell, but otherwise I have had no issues besides having to set the apn to h2g2. I only got fi to remote work in Europe while I was there over the holidays, so I didn't have to deal with getting a SIM card while over there, and it worked great. I sometimes had to force it to switch carriers to get the fastest speeds, as it often worked on 2-3 carriers but defaulted to using the slower one in both Germany and France. Other then $100 bill it was a great trip and afterwards I've switched over to using my google fi sim full time. The only other thing I miss is wifi calling but I can always use the hangouts iOS app to force a data call.
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Mar 1, 2017 05:19
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canyoneer posted:Fi is sending a warranty refurb replacement, even though it's been outside of a year. This same thing is happening to me now. Google has been great about support, but having the issue hours after an update was annoying.
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Mar 12, 2017 12:59
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Mercury Ballistic posted:This same thing is happening to me now. Google has been great about support, but having the issue hours after an update was annoying. My refurb has this ugly brown blotch on the screen in the upper left 
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Mar 12, 2017 17:02
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The reviews for Google carrier service are 
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Mar 13, 2017 17:28
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a mysterious cloak posted:The reviews for Google carrier service are quote:I personally have found that the new upgrade allows me to speak with seals, not that I really want to speak with seals. But it's good at parties. If it's a seal party. Not much good at regular parties. I can't find the settings for Seal Mode. Do I have to enable dev options?
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Mar 13, 2017 17:42
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FreelanceSocialist posted:I can't find the settings for Seal Mode. Do I have to enable dev options? It's hard to get to. First you have to wait for it to snow, then you have to make your eyes larger. You should be able to see it then.
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Mar 13, 2017 19:01
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a mysterious cloak posted:The reviews for Google carrier service are I absolutely love these. What did the update even do?
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Mar 13, 2017 21:22
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Zweihander01 posted:It's hard to get to. First you have to wait for it to snow, then you have to make your eyes larger. You should be able to see it then.
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Mar 13, 2017 23:57
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Takoluka posted:I absolutely love these. What did the update even do? i don't even know what the app does 
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Mar 14, 2017 00:18
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Lutha Mahtin posted:i don't even know what the app does Literally nothing, yet.  It's part of Googles effort to move this stuff onto the app store so they can push fixes and new features w/o requiring you to do a system update.
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Mar 14, 2017 01:18
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OP of this thread doesn't look terribly updated and scrolling through 3 pages of the thread seem to be focused on 5X problems. I've got 2 lines on 6 GB t-mobile, $112 a month. My wife and I have only been using <4 gigs a month combined and our phones are over 2 years old. Fi with 5" pixels seems like a no-brainer because our lack of data usage becomes subsidy towards the new phones. With $5 protection plans this comes to $155 base - $10 for every gig not used, plus $20 off the first bill with referal. Am I missing some totally obvious downside to switching? Is there some glaring problem that would make me stop and think about staying on t-mobile and buying new (cheaper) phones outright? Is my wife going to kick my rear end about something 5 months down the road because I "didn't know this was going to happen"?
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Mar 14, 2017 04:24
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Judge Schnoopy posted:OP of this thread doesn't look terribly updated and scrolling through 3 pages of the thread seem to be focused on 5X problems. TMobile may be offering a $45/mo unlimited plan. Roomie has it right now, and it competes pretty well with my Project Fi bill.
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Mar 14, 2017 04:29
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I thought they ditched every single plan and are only offering the "One" plan of unlimited everything for $60?
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Mar 14, 2017 04:33
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Judge Schnoopy posted:I thought they ditched every single plan and are only offering the "One" plan of unlimited everything for $60? Nevermind, he has some special deal that he can't seem to describe and it isn't on their website. From what I see on their site, you don't have much reason to stick around unless you're enjoying some severe discounts on new phones and want to keep that perk.
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Mar 14, 2017 04:39
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ETB posted:Nevermind, he has some special deal that he can't seem to describe and it isn't on their website. From what I see on their site, you don't have much reason to stick around unless you're enjoying some severe discounts on new phones and want to keep that perk. last time i went to t-mobile their phone selection was loving garbage and I would never get anything through them. First phone was Nexus 4, now have a Oneplus One, Pixel seems like a great upgrade and tmobile can't offer it.
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Mar 14, 2017 04:42
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Judge Schnoopy posted:I thought they ditched every single plan and are only offering the "One" plan of unlimited everything for $60? i think they still offer tiered plans on the prepaid side. a One plan with dual lines is only $100 though so idk
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Mar 14, 2017 04:51
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Judge Schnoopy posted:I thought they ditched every single plan and are only offering the "One" plan of unlimited everything for $60? Are you pre or post paid? I've got 3 lines unlimited on T-Mobile on the new plans for $80/month, but yeah normal pricing is $100 for 2 lines. Fi does get you Sprint coverage as well and faster international data, but that's about it? T-Mobile does offer $325 in bill credits over 24 months for each Pixel you have for postpaid customers. Maneki Neko fucked around with this message at 05:25 on Mar 14, 2017 |
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Mar 14, 2017 05:19
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Probably going to ditch Fi soon. It's got a good features set, but with my corporate discount I can get 2 unlimited lines at tmo for $100 and my wife can get an iphone and stop bitching about her 5x selfie camera. I'm a little surprised they haven't tried to push down their data rates considering the phones they offer are supposed to sync with the cloud for everything.
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Mar 14, 2017 08:09
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Maneki Neko posted:Are you pre or post paid? Woah, that's a good deal for the bill credits, how do I get that added to my plan if I go into a T-Mobile store? Is it some special promo I need to mention? The other side of this is that Fi with low data usage can be $130 a month with the phones included, but I have to constantly watch data. TMobile would be closer to $150 before the credits but unlimited data is nice. The credits you mention would equal one free pixel though so that would push it over the top.
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Mar 14, 2017 12:11
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