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Problem description: About a month ago, I bought a new computer (this one, to be exact). Unfortunately, plugging in directly to the router is not an option at the moment, and I've been having problems with the wifi since I got it. It turns itself off randomly, for a few seconds at a time, and then comes back as if nothing happened. Attempted fixes: I've made sure nothing is checked that shouldn't be in the wifi options, and also turned off the "power saving feature" that I thought was causing the issue. I've also followed the instructions to get a Wlan Report but am not sure what to do with it. Recent changes: I haven't made any changes to the computer since I bought it, which is what I came to ask about. Is the network card it came with just not good enough when the router is on another floor? It's a Realtek 8821AE Wireless LAN 802.11ac PCI-E NIC, according to the device manager. Operating system: Windows 10 Home, 64-bit. System specs: ASUS Desktop PC M32CD_A_F_K20CD_K31CD Series. Here it is on Newegg. Location: Canada. I have Googled and read the FAQ: Yes. Idunn fucked around with this message at 18:33 on Apr 11, 2017 |
# ? Apr 11, 2017 18:19 |
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# ? May 13, 2024 10:12 |
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Make sure you're using the latest Realtek drivers for the NIC. Strangely I can't find them anywhere so that could be another issue.
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# ? Apr 12, 2017 04:48 |
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Is the BIOS the latest one for that model? https://www.asus.com/us/support/Download/14/11/11/6/pZOJTEfAciYZCCUB/8/
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# ? Apr 15, 2017 04:10 |
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BIOS seems to be up to date. I updated the drivers yesterday -- which I thought I already tried but it found ones this time so I won't complain. I'm not sure it's fixed but I haven't been able to just sit on it and test it out much, I'll report back in a couple days.
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# ? Apr 15, 2017 14:40 |
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Does the computer have bluetooth built in? I was having the same problem. Turned off bluetooth and it went away. http://i.imgur.com/puLUVQw.png The dip in the graph there is torrent speed when I turned bluetooth on. I use bluetooth for audio output so if anyone knows how to change its... wavelength or whatever so this doesn't happen, that'd help a lot.
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# ? May 8, 2017 16:28 |