|
The Fool posted:This. I manage a small practice and for the most part the doctors have either really simple problems or problems caused by them using Macs in what should be a Windows environment. They are on their own with sorting out/troubleshooting/having someone fix a problem that I can't solve in 5 minutes.
|
#
?
May 2, 2017 22:26
|
|
|
|
| # ? May 31, 2024 07:52 |
|
|
Fil5000 posted:Daiyve and Daiyv appear to also be ways that people have chosen to spell Dave as well. I'd just verify everything to be safe. Sell Utah back to Mexico. Or just raze it all back to ash and salt.
|
|
#
?
May 3, 2017 01:02
|
|
|
Hey, I'm still alive. Still stuck at the only job that will pay me a livable wage. Here's a thing. Nothing is ever easy and my copy room has become the Wild West: Halfway through the semester, the main copier that faculty uses finally went tits up. After the company we lease it through came out 6 times in a three week period to fix it, it was deemed officially dead. We only had a year left on the lease, so Ricoh bought out the remainder in exchange for us putting in a shiny new 9003. They carted out the dead machine and replaced it with the new one. Except once they got there, they realized the outlet shape didn't match. The little diddle that was on the left prong on the old printer is on the right prong on the new printer. Electricians were called out, the outlet was changed over, the electricians left. Then they discovered the circuit was underpowered to handle the copier. Electricians were called back out to rewire the loving room. Everything worked, and I asked the installer about migrating our users from the old machine to the new one. Oh, you can't transfer users or codes from a Canon to a Ricoh. They could print me out a list but I'd have to recreate all 400 users by hand. Not terrible. I'll just whip up a .csv and import it. Except the 9003 doesn't allow bulk user creation. They have to be created one at a time using the clunkiest, slowest UI I've ever experienced. Also, you can only create user codes while authentication is turned on; you can't frontload all the accounts and flip a switch. So that means that I'll have to prevent everyone from printing while these accounts are created. I tried setting up a temporary "everyone use this for the time being" account while the rest were being set up but it caused so much confusion and I spent so much loving time reexplaining the poo poo to faculty on top of all my other work that after a full day I had managed to create something like 20 accounts. So I put off user codes until summer when no one would be using it. A lot of my time consuming or service interrupting projects just get put off till summer. So, this copier has been in place for a few months now with no authentication and, therefore, no accountability. The number of copies being made has unsurprisingly tripled and our bill this month reflects that. Faculty is just printing and copying with abandon. We had a surplus of something like 15 pallets of paper reams at the start of the semester, and we usually end up with about 5 or 6 left by summer. We have had to reorder paper halfway through the semester for the first time in years. I get to go into a meeting tomorrow and explain why our new copier is suddenly costing us three times as much as the old one. Luckily, I can also announce that I have found a new company that is willing to buy out every contract we currently have and rebuild our entire printing ecosystem from the ground up, while also saving us around $5k a year. They're also planning to fix the shitshow that is our barely functioning print server to tie into our AD so I'll never have to create a user code again. So, 
|
|
#
?
May 3, 2017 03:52
|
|
|
You always have the best tales
|
|
#
?
May 3, 2017 03:59
|
|
|
larchesdanrew posted:Hey, I'm still alive. Still stuck at the only job that will pay me a livable wage. Either of these would make a loving fantastic thread title. Edit: No offense but I'm surprised you actually have an AD at that shitshow. Good for you.
|
|
#
?
May 3, 2017 04:06
|
|
|
AD managed by a single Windows Server 2000 Dell box in a closet somewhere connected by a single cat5 cable.
|
|
#
?
May 3, 2017 04:29
|
|
|
GreenNight posted:AD managed by a single Windows Server 2000 Dell box in a closet somewhere connected by a single
|
|
#
?
May 3, 2017 05:06
|
|
|
GnarlyCharlie4u posted:Either of these would make a loving fantastic thread title. The politics and administration are garbage, and my user hardware is aging, but my infrastructure is top notch. I take a lot of pride in the backbone of my network. True a good bit of it is dated or unused but that comes with adopting a heavily neglected network with absolutely no documentation or procedures. It's not like the tv station where that's how it is and it'll never get better. I absolutely have the means to get everything upgraded and synergized, but it's just taking time to get it all done. I recently revived a long dormant WUS and rebuilt our GPs, and I just secured a very generous donation from another school district to completely replace all of our 10+ year old 100mbps switches with gigabit switches. This next year I'm looking into moving us from analog phones to VOIP, which, by my calculations, will save us almost $20k a year. As always, the users are idiots, and the management is borderline retarded, but it's actually light years beyond the station. It's fun saying "I wanna do this" and then having a vendor make it happen. I'M ONLY LIMITED BY MY IMAGINATION. And loving state budget cuts goddamn
|
|
#
?
May 3, 2017 06:21
|
|
|
Did the director finally stop trying to alpha all over you?
|
|
#
?
May 3, 2017 07:58
|
|
|
RE: A ticket came in: my copy room has become the Wild West
|
|
#
?
May 3, 2017 09:37
|
|
|
SEKCobra posted:I worked in a hospital, you get to talk to the doctors there, because even though they try to delegate as much as they can, they can't get away from it there. It's fun when someone tries to escalate ("Why wasn't this fixed?") and I have a handy dandy paper trail ("We tried to get in touch with you for a week, Dr. Urgent Problem. No Response.").
|
|
#
?
May 3, 2017 14:01
|
|
|
Whats the go to now for remote helping software? I need something that will be easy to setup on a machine and not have to mess with firewalls or anything. I need to do sum remote work on a server but the person at the site isn't very tech savvy so i want something I can say click this link to download/install and give me a number so i can then connect and control the system. I know there was issues with team viewer and last time I used join.me there was a bunch of stuff you had to do to get it to work right. It would be ideal if this could stay installed and running for a few days or at minimum be easy for someone to run it and give me the connection id or whatever when I need to get in again. VVVVVV-- Sorry forgot to mention that Free is going to be the key thing here. Trastion fucked around with this message at 15:12 on May 3, 2017 |
|
#
?
May 3, 2017 15:01
|
|
|
Screenconnect is good and cheap, I don't think any firewall rules are necessary because the connection is opened from the inside of the target network.
|
|
#
?
May 3, 2017 15:03
|
|
|
Judge Schnoopy posted:Screenconnect is good and cheap, I don't think any firewall rules are necessary because the connection is opened from the inside of the target network. Well, that depends on how locked down outgoing connections are.
|
|
#
?
May 3, 2017 15:53
|
|
|
Trastion posted:Whats the go to now for remote helping software? I need something that will be easy to setup on a machine and not have to mess with firewalls or anything. It kills me to say it, but I still have to allow Teamviewer on my network. It's the only service our HVAC people can manage to use, and being a museum, climate control is critically important, especially humidity control. It's the one system that has to run no matter what, and if there's a problem the vendor has to be able to access the system and fix it right the hell now or we risk losing assets.
|
|
#
?
May 3, 2017 16:56
|
|
|
Trastion posted:VVVVVV-- Sorry forgot to mention that Free is going to be the key thing here. screenconnect (which was rebranded again, for the 6th time in two years, as ConnectWise Control) is free for personal, non-business use. I believe teamviewer has the same restriction. And to that affect, I don't think you'll find anything that provides a free business license. I guess you'll just have to do your client a personal favor when you're helping them out.
|
|
#
?
May 3, 2017 17:04
|
|
|
AnyDesk works well too.
|
|
#
?
May 3, 2017 17:06
|
|
|
PremiumSupport posted:It kills me to say it, but I still have to allow Teamviewer on my network. It's the only service our HVAC people can manage to use, and being a museum, climate control is critically important, especially humidity control. It's the one system that has to run no matter what, and if there's a problem the vendor has to be able to access the system and fix it right the hell now or we risk losing assets. At a previous job a client's HVAC service company made us open 3389 to the controller computer.
|
|
#
?
May 3, 2017 17:08
|
|
|
Better than having your entire building management system that runs in Java on an XP box exposed to the world via port 80.
|
|
#
?
May 3, 2017 17:27
|
|
|
Judge Schnoopy posted:screenconnect (which was rebranded again, for the 6th time in two years, as ConnectWise Control) is free for personal, non-business use. I believe teamviewer has the same restriction. I went with teamviewer as it will be a semi-quick thing and can be uninstalled. And this isn't for a client, it is for personal use. Well to connect to a old server I installed in a friends house to control some security cameras.
|
|
#
?
May 3, 2017 17:34
|
|
|
Trastion posted:I went with teamviewer as it will be a semi-quick thing and can be uninstalled. And this isn't for a client, it is for personal use. Well to connect to a old server I installed in a friends house to control some security cameras. If no one involved is making money off it, it's covered under personal in pretty much any license.
|
|
#
?
May 3, 2017 17:37
|
|
|
Thanks Ants posted:Better than having your entire building management system that runs in Java on an XP box exposed to the world via port 80. That what we had for our HVAC system up until a year ago. XP Service Pack 2 Running Java 5 Port 80 exposed, easy to guess username & password So yeah, Teamviewer is technically an upgrade 
|
|
#
?
May 3, 2017 17:45
|
|
|
your friend has security cameras in his home and is giving you carte blanche remote access? poo poo, if it was controlling security cameras in my house that thing would be locked down in an iron fortress of firewall and network rules.
|
|
#
?
May 3, 2017 17:48
|
|
|
facilities guy was out of the office, a ticket "came in" because during our startup phase I served as backup facilities I went over and closed the valves for the toilets + sinks just to prevent any further encroachment of shitwater into areas that are not supposed to have shitwater in them... he sent this out this morning to dept heads, I guess after plumbers finally showed up 
|
|
#
?
May 3, 2017 18:33
|
|
|
PremiumSupport posted:Port 80 exposed, easy to guess username & password
|
|
#
?
May 3, 2017 18:36
|
|
|
drukqs posted:facilities guy was out of the office, a ticket "came in" because during our startup phase I served as backup facilities Instructions on "flushing DNS" unclear ; shitter's clogged.
|
|
#
?
May 3, 2017 18:40
|
|
|
Trastion posted:I need to do sum remote work 
|
|
#
?
May 3, 2017 19:14
|
|
|
The Macaroni posted:Good ol' admin: FTFY.
|
|
#
?
May 3, 2017 19:37
|
|
|
******** isn't a valid password, silly.
|
|
#
?
May 3, 2017 19:44
|
|
|
Samizdata posted:FTFY. It's just showing up as ******** for me edit: 
|
|
#
?
May 3, 2017 19:43
|
|
|
Judge Schnoopy posted:******** isn't a valid password, silly. Somewhere out there you know there is a critical piece of infrastructure with that as its admin password.
|
|
#
?
May 3, 2017 20:26
|
|
|
Zil posted:Somewhere out there you know there is a critical piece of infrastructure with that as its admin password. Don't they all?
|
|
#
?
May 3, 2017 20:28
|
|
|
Our security cameras had that as default.
|
|
#
?
May 3, 2017 20:29
|
|
|
GreenNight posted:Our security cameras had that as default. I changed all of ours to CorrectHorseBatteryStaple like any good sysadmin should.
|
|
#
?
May 3, 2017 20:58
|
|
|
Day after required security training: http://digg.com/2017/google-docs-phishing-gmail 1 day. People opened it and off we go.
|
|
#
?
May 3, 2017 20:59
|
|
|
We saw the same thing here. Another link: http://windowsitpro.com/security/sophisticated-google-docs-phishing-scam-goes-viral
|
|
#
?
May 3, 2017 21:03
|
|
|
The thing that someone else pointed out, that Google apparently approved a Gapps hook for something named "Google Docs" without a second thought.
|
|
#
?
May 3, 2017 21:18
|
|
|
Kurieg posted:The thing that someone else pointed out, that Google apparently approved a Gapps hook for something named "Google Docs" without a second thought. C'mon Google, you're better than this. Count me in as someone dealing with the fallout of this phishing scam. What a mess.
|
|
#
?
May 3, 2017 21:18
|
|
oh yes oh god yes form the head FORM THE HEAD unghhhh...
|
Yup we just got one of those phishing scams forwarded to the helpdesk. Luckily we don't use google docs so it's not going to affect us business-wise.
|
|
#
?
May 3, 2017 21:20
|
|
|
|
| # ? May 31, 2024 07:52 |
|
|
Gealar posted:Day after required security training:
|
|
#
?
May 3, 2017 21:25
|
|
