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Bob Morales posted:Turns out our regular Rackspace emails are only $1/month so that makes the most sense. HR and CEO put this project on one of my employees and didn't loop me in until I read the document on his desk on Friday. "Woah, Bob, why are we spending $1200 a year on something that we'll never use? Just use a free email for them or something" Actually, here's the million dollar question: do the employees need to actually do something with the email? Could HR just create and own a mailbox for those employees, click them themselves or whatever, and then call them into an office as usual?
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May 8, 2017 14:56
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Neddy Seagoon posted:I dunno, personal email addresses are an open gateway to the horrific untamed wilds of the internet and every random idiot attachment from strangers your users will happily click on. An email account only for those evaluations can at least be locked down airtight from receiving anything but work emails. If they're making Gmail accounts for everybody, then they are in effect personal e-mail addresses. I'm assuming it's not a Google Apps account since they already have Rackspace addresses.
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May 8, 2017 14:59
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Meeting Room Pet Peeves: People not reserving a room People not reserving a room the right way (ignoring their reservations that fail) Reserving a room for you and 1 other person when you have a big rear end office The fact that we only have 2 meeting rooms We need 2 small (1-4 person) meeting rooms for little stuff
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May 8, 2017 15:10
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Inspector_666 posted:If they're making Gmail accounts for everybody, then they are in effect personal e-mail addresses. ding ding People dont' want them just using their personal email for this because they'll just be checking their personal email all the time Nobody gets personal emails at their work address right now I guess. 
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May 8, 2017 15:11
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If you want to throw a spanner in the works, I'm pretty sure you can't make Gmail accounts for your staff to use as you aren't in a position to agree the terms of service on their behalf.
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May 8, 2017 15:21
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Bob Morales posted:We're launching a new HR app. BambooHR. For yearly evaluations/goals to work, you have to have an email address for the employee.
Also forgot: HR needs to stop dictating the solution. They can dictate requirements.
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May 8, 2017 15:47
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HR should have picked a software package that fits the business' needs.  Though it is reasonable to ask why not every employee in the company is provided an email account. To me it's like buying toilet paper, you don't even question it it's just something that has to be done.
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May 8, 2017 16:06
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porkface posted:What problem is solved by using personal emails rather than work emails? Off the top of my head the reasons are: They're awesome at picking out software without IT involvement. 
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May 8, 2017 16:08
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poo poo that's pissing me off More ransomware. I was gone for one day guys, come on! Stop this!
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May 8, 2017 16:08
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After our ransomware scare in a financial institution, we put the fear of god in every employee about how absolutely disastrous it could have been were it not for the fast action and backup diligence of IT. People asked us about the most benign spam for weeks after, fearing they'd be the next one to majorly gently caress up. How do you cope with being the second person to introduce ransomware in two days? I don't think you scared your users enough after the first one.
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May 8, 2017 16:13
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Good security practices and backups make ransomware a mild inconvenience, so going "a department lost a few hours of work but it could have been much worse" doesn't quite have the same impact as "your poo poo is gone, go home and we'll tell you when we found a month old backup that kind of works, try not to do this again". Unrelated note, is this recruiter insane or am I really hamstringing myself by trying to keep my resume to one page? For a while now I've had to take a chainsaw to my work experience to keep it at one page.
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May 8, 2017 16:21
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hihifellow posted:Good security practices and backups make ransomware a mild inconvenience, so going "a department lost a few hours of work but it could have been much worse" doesn't quite have the same impact as "your poo poo is gone, go home and we'll tell you when we found a month old backup that kind of works, try not to do this again". A recruiter turned my beautiful single page resume into a hideous unreadable five page mess. I'm still working on fixing it. Do not listen to them. Stick to one page.
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May 8, 2017 16:25
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How about you deal with ransomware by having the OS shutdown its network connection for 10 minutes every time a user clicks a link or attachment in email. Then a check gets run to verify the OS, and if it fails it starts screaming bloody murder. On second thought even if the health check is successful it should scream bloody murder, just direct it at the user for being so stupid.
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May 8, 2017 16:26
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Judge Schnoopy posted:After our ransomware scare in a financial institution, we put the fear of god in every employee about how absolutely disastrous it could have been were it not for the fast action and backup diligence of IT. People asked us about the most benign spam for weeks after, fearing they'd be the next one to majorly gently caress up. I don't even want to know what a ransomware scare would look like here. I'm ready with backups the management reaction. Sales manager opened something and went oh poo poo called me said they pulled the plug on the computer and it had already sent out hundreds of emails to his contacts trying to spread. This got out to customers and inevitably some of the opened it even after a BCC to everyone that had received one saying to not open it it was not sent by us in under an hour (with some people getting infected weeks later) I nuked the computer, but the sales manager was suspended that day with a meeting over keeping his job that he had for over 15 years the following week. He ended up keeping his job, and I believe it's partly to me saying it's the first time he's ever done this and did exact what needed to be done, we mitigated everything. People were convinced the guy only kept his job because he does so much and replacing him would be a massive pain. I tend to agree. I'm almost positive a crypto infection would end with the user that triggered it shitcanned and management attempting to sue them. I could have us running again in under a day with it only being a blip. I'd bitch about lost free time / sleep but I'd get a day or two off for it.
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May 8, 2017 16:32
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SwitchbladeKult posted:A recruiter turned my beautiful single page resume into a hideous unreadable five page mess. I'm still working on fixing it. Do not listen to them. Stick to one page. My recruiter copy and pasted mine into another document with their letterhead but in the process made it a complete mess. I still got the job though, so whatevs.
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May 8, 2017 16:52
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We had one person cause two crypto infections by first opening an email attachment called resume.js and the very next day plugging the infected machine back into the network. I felt so bad for her she was sure she would be fired.
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May 8, 2017 16:52
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xzzy posted:HR should have picked a software package that fits the business' needs. I work in an industrial site - there is no way most of the guys here need email addresses. H&S and other info is posted in about 300 common areas, I setup a digital signage system that goes over it as well, and yeah, we don't need to triple our number of email accounts for guys who would never check it.
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May 8, 2017 16:57
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If you haven't already, use a GPO to either disable the Windows Scripting Host, and/or change the file assocation of .JS and .VBS to something like Notepad. Simple and effective way of stopping those types of ransomware.
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May 8, 2017 17:00
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hihifellow posted:Good security practices and backups make ransomware a mild inconvenience, so going "a department lost a few hours of work but it could have been much worse" doesn't quite have the same impact as "your poo poo is gone, go home and we'll tell you when we found a month old backup that kind of works, try not to do this again". Keep the resume one page but tailor the resume to the job you are applying for, for example a resume for a pen-tester would focus on the offensive security experience you have in each of your previous jobs where a Blue team analyst position you would want to focus more on the defensive experience. Check out Eve Adams derbycon talk for some tips. https://youtu.be/8JfiXLFHwns
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May 8, 2017 17:45
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A few pics from my latest job. https://imgur.com/a/I5Rdg I want to cry.
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May 8, 2017 18:49
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RFC2324 posted:A few pics from my latest job. Power cord management is definitely my weakest skill. The cables are just so much harder to work with than cat/fiber.
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May 8, 2017 18:51
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If I could bear to look at it long enough, I'd take a pic of our main network stack on site and you'd be thanking the lord for what you have.
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May 8, 2017 18:51
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I can't decide if the cabling is worse than the shelves filled with 10+ year old PCs that customers are being charged server rates for. At least our newer server rooms and DCs are less horrific.
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May 8, 2017 18:54
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 So is every web a single Desktop?
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May 8, 2017 19:02
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RFC2324 posted:I can't decide if the cabling is worse than the shelves filled with 10+ year old PCs that customers are being charged server rates for. You did do this too eh? 
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May 8, 2017 19:02
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Sickening posted:You did do this too eh? Why is there an HP in the middle of the left stack causing it to be uneven?
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May 8, 2017 19:05
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pixaal posted:Why is there an HP in the middle of the left stack causing it to be uneven? There is a new "why" every few minutes you look at it.
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May 8, 2017 19:07
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Sickening posted:There is a new "why" every few minutes you look at it. Just one big one, really. *falls to knees* WHYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY!!!!!!!!!!!!!
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May 8, 2017 19:10
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SEKCobra posted:
No. That client has real servers and a real infrastructure. I don't know yet who is on the pc systems, and hope i never need to.
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May 8, 2017 19:14
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RFC2324 posted:A few pics from my latest job. Render farm?
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May 8, 2017 19:14
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mewse posted:Render farm? Hosting company.
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May 8, 2017 19:26
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RFC2324 posted:Hosting company. 
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May 8, 2017 19:26
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We stopped doing our own cabling when it was demonstrated with crystal clarity that none of us dipshits are qualified to do it. When I got hired the place was in retirement phase for the old huge SGI systems and was being replaced with rack mount linux servers. Cabling quickly went to poo poo and people sulked about it for years before standards started being talked about. Now we contract everything and new racks show up immaculate. Every rack has a ladder above it for routing back to the border switches and if you need a new run, you open a ticket and let the skilled workers do it. Life is rosy.
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May 8, 2017 19:30
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Cryptochat: Last Friday I saw an email that looked fishy sent to a VP. It was a workbook saying simply "Expenses needing your approval are in the attached spreadsheet." I sent it to our lead admin, but it was legit. Turns out we do actually send single sentence emails with unsolicited attachments from an alias that is literally our email missing a period.
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May 8, 2017 21:15
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RFC2324 posted:Hosting company. Hah hah. Back in the late 90's I was consulting for <company> and they were looking for a data center to host about 2 cabinets worth of gear. It turns out that the CIO "had a friend" who ran a hosting company and was offering us some space in his datacenter for cheap. As it turns out, his hosting company was literally that picture: a bunch of white box PCs sitting on Bed, Bath and Beyond wall shelving bolted to a wall behind a bunch of desks. There was no remote management or monitoring of any kind, so when a customer called to complain with an issue an intern would get up and push a power button. No graceful shutdown, no terminating a stuck process, just hard stop/power on. Our "space in his data center" was "well, I suppose I could shove these PCs closer together and make some space on this shelf over here." When I  -ed it right the gently caress out of there, the CIO was genuinely puzzled by my reaction.When my contract was up, I bailed super hard. Shortly thereafter, <company> was handed a cease-and-desist for attempting to diversify by getting into the case manufacturing business by stealing a design for a 1U short-depth rack case. 
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May 8, 2017 21:48
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Agrikk posted:Hah hah. Back in the late 90's I was consulting for <company> and they were looking for a data center to host about 2 cabinets worth of gear. It turns out that the CIO "had a friend" who ran a hosting company and was offering us some space in his datacenter for cheap. I just spent an hour hunting for a customers server because he was complaining that it wasn't pinging. It was finally found completely removed from the data center in a back room of the office. 
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May 8, 2017 22:26
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poo poo pissing me off today: The IVRs in both of our data centers are maxing out their CPUs. Since it is happening in both data centers failing over is impossible. How? Why? What is going on at my company? Why are we so incredibly bad at everything? 
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May 8, 2017 22:32
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Agrikk posted:As it turns out, his hosting company was literally that picture: a bunch of white box PCs sitting on Bed, Bath and Beyond wall shelving bolted to a wall behind a bunch of desks. There was no remote management or monitoring of any kind, so when a customer called to complain with an issue an intern would get up and push a power button. No graceful shutdown, no terminating a stuck process, just hard stop/power on. The first company I worked for did almost exactly that in its tiny datacenter - beige mini-towers nestled next to each other on wire storage racks like you'd buy at Costco or Home Depot. Except this was mid- to late 2000's.
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May 8, 2017 23:08
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DizzyBum posted:The first company I worked for did almost exactly that in its tiny datacenter - beige mini-towers nestled next to each other on wire storage racks like you'd buy at Costco or Home Depot. Lots of webhosts used breadracks back in those times, I thought.
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May 9, 2017 00:40
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DizzyBum posted:The first company I worked for did almost exactly that in its tiny datacenter - beige mini-towers nestled next to each other on wire storage racks like you'd buy at Costco or Home Depot. This but in a 100% carpeted "datacenter" and you have a place I worked at, and why I asked the job after it for a brief tour before accepting.
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