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berth ell pup
Mar 20, 2017

I am a business magnet.
You work at a convenience store, badly I might add!

The OP is Dante.

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Starman Super DX
Oct 17, 2011

This title text is surprisingly sturdy.

Kelp Me! posted:

The sad thing is aside from food and people-watching and generally wandering around the casinos baked as gently caress with my wife laughing at everything, the one actual gambling-related thing I wanted to do was play an old-school analog 3-reel/pull-arm slot machine. Sadly I was unable to find a single one, it's all digital now :(

They also seem to be phasing digital slot machines out in favor of these absurdly-sponsored PopCapGames-style gambling. I poo poo you not I saw Britney Spears, Jessica Simpson, Big Bang Theory, Duck Dynasty, and about a million other pop-culture-branded games and they were all super-incomprehensible aside from "put money in press some buttons walk away"

I miss old arcades. This is largely what they look like now. Giant ipad games blown up on big screens.

berth ell pup posted:

You work at a convenience store, badly I might add!

The OP is Dante.

Not disputing this!

Snow Cone Capone
Jul 31, 2003


Starman Super DX posted:

I miss old arcades. This is largely what they look like now. Giant ipad games blown up on big screens.


Not disputing this!

Sometimes quite literally as I've seen arcade versions of Angry Birds, Crossy Road and Fruit Ninja, off the top of my head

VideoTapir
Oct 18, 2005

He'll tire eventually.
I'm up fifteen bucks on slot machines, lifetime. I wanna stay that way.

VideoTapir
Oct 18, 2005

He'll tire eventually.

Starman Super DX posted:

I miss old arcades. This is largely what they look like now. Giant ipad games blown up on big screens.


This has been a thing in China for at least 6 years.

ArbitraryC
Jan 28, 2009
Pick a number, any number
Pillbug

I.C. posted:

I know people get sick of "Guess it's free!" and "Hello, I'll be your customer today!" and stuff like that, but I think it's funny and nice. The scamming and crazy parts I could do without, though.

Like I get cashiers hear those kind of lines all the time but it feels a bit self defeating to get mad at both people who are rude to them and people who are at least trying to be nice.

Ichabod Tane
Oct 30, 2005

A most notable
coward, an infinite and endless liar, an hourly promise breaker, the owner of no one good quality.


https://youtu.be/_Ojd0BdtMBY?t=4
Have you guys tried not working retail????? I know a guy who can set you up with a bible page writing job

Rusty Rickshaw
Apr 30, 2008

Glenn Quebec posted:

Have you guys tried not working retail????? I know a guy who can set you up with a bible page writing job

"Wrote Bible" would be a rad bulletpoint on a résumé

Hyrax Attack!
Jan 13, 2009

We demand to be taken seriously

*Sir, please don't park your motorcycle against the fire doors.

But if I park in the parking lot, it might get knocked over!

No really, don't park against the fire doors.

But where am I supposed to park it! The parking lot clearly isn't an option, and I'm ok with trapping hundreds of people in a building to reduce the possibility of a scratch!*

*(Customer insists his membership card is a credit card (it isn't), demands we run it over and over again and refuses to provide a real form of payment, escalates to management.)

*Customer is directed to a different part of the store by a female coworker who points to show where he should go, pointing by a female is apparently the worst possible insult in his culture and he tries to have her fired.

*Customer pulls past closed signs into gas station after hours as we are cleaning up. "Well aren't you going to unlock the pumps and turn the turbines back on so I can save a nickel on gas?!"

Starman Super DX
Oct 17, 2011

This title text is surprisingly sturdy.

ArbitraryC posted:

Like I get cashiers hear those kind of lines all the time but it feels a bit self defeating to get mad at both people who are rude to them and people who are at least trying to be nice.

I agree. Being in this kind of position just pushes you to that point where little dumb things start to irritate the poo poo out of you. I feel a little guilty when I accidentally give a less than enthused look to someone who really was just trying to be a little friendly, see that I'm feeling extra pissy, and back off. They're not the people I hate, usually.
It's the ones who INSIST on it who drive me crazy.

Again, most customers aren't nuts, nasty, or dumb enough one to notice immediately. It's just that small percentage that is enough to cause ire. Kinda like how most of the posters in this thread have been friendly, normal, and reasonable, save for a small handful.

I think I should also point out that I'm fairly certain that I never said that I hated my job, or that it's the worst in the world. I actually kinda like my job when I'm not directly serving people. I get to talk about beer and shelve beer and help make choices on what we bring in, and I like most of my normal regulars.
By no means do I want to stay here though because of all of the reasons that have already been outlined- nobody of sound mind actually wants to stay in retail if they can't already help themselves.

Going back to my first point, sometimes having to deal with people in a service capacity for extended periods of time just makes you stressed and unfairly surly, but would be made much easier if not having to deal with THOSE people.

Which is exactly what this thread is for- venting and complaining about the horrible ones that make your job feel like it sucks more than it probably should.

Snow Cone Capone
Jul 31, 2003


Hyrax Attack! posted:


*Customer pulls past closed signs into gas station after hours as we are cleaning up. "Well aren't you going to unlock the pumps and turn the turbines back on so I can save a nickel on gas?!"

uuugh I have a coworker who will drive out of his way for gas that's $.01-02 cheaper per gallon. Sometimes it's more than a couple of miles out of the way, but god forbid you try to explain "you use more than you'd save just to get there" to him

Hyrax Attack!
Jan 13, 2009

We demand to be taken seriously

When I was hauling shopping carts for a big box store, we had a car slowly drive off the road, over the curb, and onto the large entryway in front of our building. It was a elderly man who thought he was picking up his wife. I started to tell him to back up, then realized he was out of it, so just had him turn off his car and wait inside.

It turned out ok and his wife came and got him, but gave me perspective about senior citizens mixing up gas and brake and taking out a farmer's market. If this guy hadn't been going at a crawl he would have run over people.

canyoneer
Sep 13, 2005


I only have canyoneyes for you

Hyrax Attack! posted:

*Sir, please don't park your motorcycle against the fire doors.

But if I park in the parking lot, it might get knocked over!

No really, don't park against the fire doors.

But where am I supposed to park it! The parking lot clearly isn't an option, and I'm ok with trapping hundreds of people in a building to reduce the possibility of a scratch!*

*(Customer insists his membership card is a credit card (it isn't), demands we run it over and over again and refuses to provide a real form of payment, escalates to management.)

*Customer is directed to a different part of the store by a female coworker who points to show where he should go, pointing by a female is apparently the worst possible insult in his culture and he tries to have her fired.

*Customer pulls past closed signs into gas station after hours as we are cleaning up. "Well aren't you going to unlock the pumps and turn the turbines back on so I can save a nickel on gas?!"

This is Costco.

Horrible customers ruined Costco's generous return policy by abusing it to get a free upgrade to their TV every year. Thanks a lot, jerks :mad:

Barudak
May 7, 2007

Kelp Me! posted:

They also seem to be phasing digital slot machines out in favor of these absurdly-sponsored PopCapGames-style gambling. I poo poo you not I saw Britney Spears, Jessica Simpson, Big Bang Theory, Duck Dynasty, and about a million other pop-culture-branded games and they were all super-incomprehensible aside from "put money in press some buttons walk away"

In addition to pointing out they have aliens and star trek themed ones, these slot machines also feature progressive levling systems and some have daily log-in bonuses. There is no doubt in my mind that thousands if not millions of Americans would be broke in a week if we allowed online slot machinese in the US accessible by your phone.

Snow Cone Capone
Jul 31, 2003


Barudak posted:

In addition to pointing out they have aliens and star trek themed ones, these slot machines also feature progressive levling systems and some have daily log-in bonuses. There is no doubt in my mind that thousands if not millions of Americans would be broke in a week if we allowed online slot machinese in the US accessible by your phone.

Yeah but the Big Bang Theory one was the one that was always occupied, in ever casino we went to

agreed on god help us if online gambling ever goes fully-mobile-legal

Hyrax Attack!
Jan 13, 2009

We demand to be taken seriously

canyoneer posted:

This is Costco.

Horrible customers ruined Costco's generous return policy by abusing it to get a free upgrade to their TV every year. Thanks a lot, jerks :mad:

Not just TVs, people were treating themselves to free yearly computer upgrades. It got switched to 90 days, but yeah a few bad apples were making selling large televisions nearly unprofitable until the policy changed.

spite house
Apr 28, 2009

Ralph Hurley posted:

Sorry sir, that's just store policy.
People try to steal poo poo every day and no we don't trust you at all.
I'll get the manager if you like. :o:
Not going to weigh in on the morals of bag check policy because that's a discussion so annoying it rivals arguments about receipt checks and tipping, but I will say that I once worked at a store with a bag check and it seriously put the kibosh on the widespread idea that light-fingered employees are responsible for most theft. Our shrink was consistently under 2%.

Starman Super DX
Oct 17, 2011

This title text is surprisingly sturdy.
The front end stopped issuing paid stickers altogether a year or so ago. The rumored reason was because a customer became extremely irate and complained that they were being accused of stealing when one of our less lucid employees had to run outside and put one on her water.

Literally everything and everyone involved in this situation is dumb.

berth ell pup
Mar 20, 2017

I am a business magnet.
i went to a casino in murphy, north carolina a few weeks ago since I was in town on other business and man it is a depressing scene. people are animals. but you can smoke inside which was nice.

I lost $5.

DemonDarkhorse
Nov 5, 2011

It's probably not tobacco. You just need to start wiping front-to-back from now on.
I worked at a bookstore for 15 years; I have a poo poo-ton of stories.

It's the week before Christmas and busy as poo poo. Lady complains that her Educator's discount isn't valid on Susan Boyle's CD. It escalates to the store manager. Lady starts screaming and yelling obscenities. Manager begins to escort her out of the store. Lady, in the middle of a crowded store, yells at the top of her lungs: "I hope you and your gay lover are happy! I hope you get AIDS! It's a great disease, you DIE from it!"

Also at the bookstore:
2 teenagers dissecting a cat on a display table they cleared off.
The old lady that went around and pissed in all our upholstered chairs, forcing us to get rid of them. Then she pissed on the floor in the cafe.
The dude who called me a oval office over the phone after I told him we didn't have the item he wanted.
The nerd who ordered things under the name "Dragon Wolf" and would constantly rearrange the New Age section to his liking.
The guy I watched shove a book down his pants then accuse me of racial profiling when I confronted him. We're both white.
The lady who poo poo all over the bathroom. Looked like a poo poo tornado.
People who steal bibles.
The person who squished a hamburger into a book.
The guy who stalked me for a week and would sit next to me and talk about Jesus while I was trying to work. Manager didn't believe me.
The lady who told me my cleavage was "shameful."
Being asked if I worked there, even though I was lugging massive cart of shelving unit pieces, had a ringing phone on my hip, a portable item scanner, dressed business casual, and was wearing a nametag. Someone once stopped me as I was shelving, looked at my nametag and asked if I worked there. I jokingly said no, and he walked away. Someone else asked a coworker the same thing while he was standing inside the customer service desk.
The creepy old dude who would stand and read the sex books. All. Day.
The lady we caught fingering herself.
The dude who hit an employee with his shoes after he was asked to put the back on.
Someone who left a trail of turds from the entrance to the back of the store.
The guy who sat in the children's department with a beach towel over his head and watched people.

This is how I became bitter and cynical by 19.

DemonDarkhorse
Nov 5, 2011

It's probably not tobacco. You just need to start wiping front-to-back from now on.

Kelp Me! posted:

Some stand-up comedian did a bit about how he was at Barnes & Noble and asked where the registers were and the dude was like "why buy it? You can read it here in one of our super-comfy couches while you try the latest small-batch coffee we just got in!"

That has literally happened to me multiple times and it's one of the reasons B&N is my favorite store and I will be devastated when Amazon eventually pushes them out of the market (although now that Border's is gone I guess each industry needs at least brick-and-mortar chain?)

Uhhh, you might want to think twice about sitting in those comfy chairs. They never get cleaned. In the ~10 years we had them before the lady peed in them all, they were never cleaned. Not even vacuumed. Ever.

Starman Super DX
Oct 17, 2011

This title text is surprisingly sturdy.

DemonDarkhorse posted:

Uhhh, you might want to think twice about sitting in those comfy chairs. They never get cleaned. In the ~10 years we had them before the lady peed in them all, they were never cleaned. Not even vacuumed. Ever.

Just think of all of the foul things people did on them during that time that nobody happened to notice.

Snow Cone Capone
Jul 31, 2003


DemonDarkhorse posted:

Uhhh, you might want to think twice about sitting in those comfy chairs. They never get cleaned. In the ~10 years we had them before the lady peed in them all, they were never cleaned. Not even vacuumed. Ever.

I'm guessing the ones at my store do because they never seem dirty or smelly and I've certainly never seen any visible crumbs or crud on them

This is a fairly ritzy ultra-retail-focused area though so it may vary. Everything in this store is always spotless, even the kids section (and they have a multi-aisle educational toy area too so that's no small task).

I.C.
Jun 10, 2008

I worked at a comic book store, and we didn't have chairs for a reason.

Starman Super DX
Oct 17, 2011

This title text is surprisingly sturdy.
My bro used to work in a B&N in NYC and he had some horror stories. People can just exchange literally any book at all for cash or credit or something can't they?

DEAR RICHARD
Feb 5, 2009

IT'S TIME FOR MY TOOLS
i work the self checkout area of a grocery store. the amount of adult temper tantrums i see over minor poo poo is loving insane.

ya'll need to grow the gently caress up.

new phone who dis
May 24, 2007

by VideoGames
Morbid Hound
There was a teenage kid who was using poop to torture us employees one time. He would do things like throw an entire dispenser full of paper towels in the toilet and poo poo on it. We used trash cans we called "bullets" which were basically just this slick, black looking bullet thing you slipped over a bucket bottom. The way you dump them was to grab the bullet by the opening on top, remove it from the can, and remove the bag with garbage inside the can. This kid placed a turd under the inside lip of that bullet so when my co-worker went into the bathroom he smelled poo poo, but couldn't find it. He cleaned the entire bathroom trying to get rid of the smell, then when he was done went to dump the trash and grabbed the bullet right where this kid had strategically placed his turd, squishing it in his hand.

Anyway, some time and a few poo poo incidents pass before we figure out who is doing it. He happens to brag about it to his friends in front of an off duty employee that he just wrecked the bathroom again. She comes and tells me, and we verify it. I approach him and tell him he better clean it. He gives us lip and basically tells us to gently caress off as he's running out the door. I chase him for about 4 blocks and as soon as we're out of sight and earshot of the store making promises to do terrible things to him if I catch him as I'm running after him. He's upset and has tears in his eyes, but he's on this goddam scooter/skateboard combo thing and I fail to catch him.

We go back to the store and talk to his buddies, who immediately roll on him and give us his name because they don't really like him anyway. We call the cops and report him as someone who has been serially vandalizing our store bathroom. It turns out the cops already know of him and where he lives from previous bullshit he pulled. They go to his house and tell his mom, who berates him into crying in front of the police. They come back and tell us the story. A good time was had by all except him.

Arc Hammer
Mar 4, 2013

Got any deathsticks?
They are grown up, they're just self entitled baby boomer fuckoffs. During my time in retail I never had problems with young people. Teenagers I expect to be annoying, but people in their 20s were the most agreeable and patient I found. Whenever I shop I don't give the workers any grief because I know they've already had at least three fifty-seventy year olds tell them off for a hit out of their control.

Lamebot
Sep 8, 2005

ロボ顔菌~♡

Arven posted:

At the best buy I worked at there was this nerd that would come in every couple weeks and look at the anime section and leave after 10 minutes without buying anything. He always was usually in a trenchcoat and always had a katana on his back. Nothing ever happened, I just didn't believe those people existed in real life before I saw him.

I remember someone had walked into our gas station with a gash on his hand while pretty lit and just shopped for what he needed while leaving a dripping trail of blood all around the store. Apparently the at the dive bar next door he was an informal bouncer (got free drinks for being huge and kicking assholes out) and had gotten his hand cut in the process of kicking out a drunk idiot with a renfare sword (??!!, also don't grab sword blades with your bare hands) From what I was told that almost escalated to another bar patron wanting to confront the sword-guy with a chainsaw he had in the bed of his truck. I can only imagine both of them getting horribly maimed by their own weapons in such a duel.

Starman Super DX
Oct 17, 2011

This title text is surprisingly sturdy.

Arcsquad12 posted:

They are grown up, they're just self entitled baby boomer fuckoffs. During my time in retail I never had problems with young people. Teenagers I expect to be annoying, but people in their 20s were the most agreeable and patient I found. Whenever I shop I don't give the workers any grief because I know they've already had at least three fifty-seventy year olds tell them off for a hit out of their control.

It's really is a generational thing for the most part. It's mainly only older people that act super entitled and get pissy if for whatever reason you can't give them exactly what they want. I had to hit one 40-50 year old lady for all three of our Beer LAWS, which I literally can't break unless I want to lose my
job and get fined something like $20k, and when the manager caught her slamming her beer into trunk, he asked her what the problem was and she screeched at him "THAT LITTLE PISSANT NEEDS TO GET HIS poo poo SLAPPED." Because I wouldn't break the law for her.


What really shocks me is now we have this kid who's twice now come in at two minutes before closing in order to take the timely process of putting together a six pack. Plus, I can't very well start a transaction that end up going past closing because again, laws. The first time I was in the middle of locking up, shutting down, and getting the department in order for the next day when i told him "oh sorry we're closed"
"Oh well can I speak to a manager."
"Uhh well they're not going to be able to ring you out. We can't sell after closing the department."
"Oh I know."
I inform him that there aren't any managers here anyway and that he can speak to the nightcrew head or whatever, and he goes up front without much of a fuss. On my way out I see him nonchalantly discussing something with the poor girl left for the last hour until store closing.

The next day she informs me that he was complaining about me. Because the manager has to lock the door nearest me, and I was "rude" (when I really wasn't at all) and poor customer service, etc.

It's not a super interesting story, but I couldn't believe that this guy who was probably in that early twenties range had the nerve to complain. Most millennials that aren't particularly affluent usually seem to "get it" imo.

berth ell pup
Mar 20, 2017

I am a business magnet.
re: bookstore chairs, I helped close down a small used bookstore in a dying town about 20 miles from the nearest "city". Overall it was a pretty pleasant experience but it was mostly old women buying Danielle Steeles and their ancient husbands buying Louis L'Amours which is easy enough, and the restroom was for staff use only so that was nice. But those chairs were pretty nasty. It is true that they never get cleaned, the store had been open for some twenty years and the chairs were probably original to the store and they were pretty bad. The only reason I'm reminded of this is that there was one time when i was going to put up some more backstock or something and there was an old, fat woman sitting in one of the chairs and i got a whiff of the worst smell when walking by her, it was like 100 years of cigarette smoke and cat piss and dust. I swear the smell had a color. Also these were old people so they were all probably incontinent anyway which is something fun to think about too. We ended up selling almost all of the fixtures but the chairs went into the dumpsters.

The only real problem that we had while I was there was people asking helplessly "but where will I buy books now?" "Well, there's [giant two-story used bookstore in the city]" "Oh, no, that's too far away and I don't like driving on the Interstate." well then, good luck with that!

Trade credits were still good at the owners' four other stores but the closest one is 1.5 hours away, so there was also a lot of bellyaching about "well I never go there so I have to buy SOMETHING!" It took three months to close completely and I worked there starting after the closure had been announced so there was certainly ample time to use up credits while there was a lot of good merchandise left.

People where I live are very stupid though so whatever. Overall it was a good experience in retail, minimal complaints, and I would probably still work there if the store didn't close. I still see the owners and other ex-employees for dinner every few months.

Antiquated Pants
Feb 23, 2011

Oh god I'm so lonely in here...
:negative:

Barudak posted:

In addition to pointing out they have aliens and star trek themed ones, these slot machines also feature progressive levling systems and some have daily log-in bonuses. There is no doubt in my mind that thousands if not millions of Americans would be broke in a week if we allowed online slot machinese in the US accessible by your phone.

I work in a CS call center, and yes, people easily spend hundreds of thousands of real money to buy tokens to play slots apps.

It's not gambling because the tokens aren't real currency, but in app purchases are legal. I assume this is why real casinos are mimicking the mobile apps.

Do it ironically
Jul 13, 2010

by Pragmatica
It's not exactly retail but I was a youth sports coach for a long time and sports parents are every bit as bad, I remember one time I was volunteering coaching ten year olds, division 6 so really just kids who like the sport but suck

Had one dad just loving screaming at his kid all practise first practise of the year telling him how much he sucked, and after practise he pulls me aside to tell me I need to be harder on his kid and going on this huge red faced rant, I still coached for about five years after but trying to explain to this idiot his kid is doing fine and he's learning the fundamentals while this dude was all in my face made me hate people

Guy was horrible all year felt bad for his kid

DemonDarkhorse
Nov 5, 2011

It's probably not tobacco. You just need to start wiping front-to-back from now on.

Starman Super DX posted:

My bro used to work in a B&N in NYC and he had some horror stories. People can just exchange literally any book at all for cash or credit or something can't they?

not anymore, they tightened up the return policy quite a bit.


Kelp Me! posted:

I'm guessing the ones at my store do because they never seem dirty or smelly and I've certainly never seen any visible crumbs or crud on them

This is a fairly ritzy ultra-retail-focused area though so it may vary. Everything in this store is always spotless, even the kids section (and they have a multi-aisle educational toy area too so that's no small task).

no. maybe a spot clean, but there's no deep cleaning involved. we only got our carpets shampooed once every 6 months, and they didn't do furniture. for your own safety, i would recommend not sitting in them lest you come home with bed bugs or hepatitis.

anyway, more things:
someone asked if we sold VHS
lady asked if we sold the "vagina mongolians" (vagina monologues i assume)
nursing student asked if we had books on "anna-tommy"
guy asked me for books on swinging
guy who was walking in front of me, turned around and smiled at me, then farted

canyoneer
Sep 13, 2005


I only have canyoneyes for you
Had a guy ask me in 2008 if we sold Coach shoes for men.
I told him they had been discontinued by the manufacturer two years ago, and we clearanced them out over a year ago.
He said, nuh-uh, they still make them and he saw them for sale in Vegas at Caesar's Palace. I asked him when that was.
He said "A couple years ago" :downs:

I guess they make them for men again nearly 10 years later

berth ell pup
Mar 20, 2017

I am a business magnet.
he just wanted to namedrop that he'd been to caesar's palace, like that is a thing worth bragging about.

FactsAreUseless
Feb 16, 2011

SpaceClown posted:

dont work retail, sell drugs on a street corner

pays better
It doesn't, actually.

Starman Super DX
Oct 17, 2011

This title text is surprisingly sturdy.

Do it ironically posted:

It's not exactly retail but I was a youth sports coach for a long time and sports parents are every bit as bad, I remember one time I was volunteering coaching ten year olds, division 6 so really just kids who like the sport but suck

Had one dad just loving screaming at his kid all practise first practise of the year telling him how much he sucked, and after practise he pulls me aside to tell me I need to be harder on his kid and going on this huge red faced rant, I still coached for about five years after but trying to explain to this idiot his kid is doing fine and he's learning the fundamentals while this dude was all in my face made me hate people

Guy was horrible all year felt bad for his kid

Holy crap that's sad :( that poor kid.
I wonder if he's killed himself/his dad/both him and his dad by now.

SpaceClown
Feb 13, 2016

by FactsAreUseless

FactsAreUseless posted:

It doesn't, actually.

Shhh let the idiots figure that out for themselves

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SpaceClown
Feb 13, 2016

by FactsAreUseless
Quit your retail job to run a camera tripod forum and then use your experience to start a comedy forum. I hear that is mighty profitable.

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