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A ticket came in: addresses in our system are kind of weird. A lot of stuff seems to be displaying the wrong address now. Very strange. Take a look at a script I sent in last night that was supposed to update an address on a single record. I forgot to put the loving where clause on the script. gently caress. gently caress. gently caress. Now we are scrambling to fix things.
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Jul 6, 2017 15:43
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Khisanth Magus posted:A ticket came in: addresses in our system are kind of weird. A lot of stuff seems to be displaying the wrong address now. Very strange. I feel like I already know the answer to this, but why did you not test your update statement in development?
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Jul 6, 2017 15:54
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Raerlynn posted:I feel like I already know the answer to this, but why did you not test your update statement in development? Real IT pros test in prod.  (which I'm pretty sure one of my old companies did)
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Jul 6, 2017 16:22
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iospace posted:Real IT pros test in prod. Everyone has a test environment. Some poor fucks work in places that call it "production".
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Jul 6, 2017 16:24
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DigitalRaven posted:Everyone has a test environment. Some poor fucks work in places that call it "production". Well yeah. My old job had a fuckload of problems though that wasn't limited to a very close connection between prod and test though to the point where it was a tad blurry.
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Jul 6, 2017 16:27
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I run the scripts in a test environment, but I was dead tired and my brain just kind of ignored the amount of records changed, just that there were no errors. It didn't give any big indicators like taking a long time or anything.
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Jul 6, 2017 16:37
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DigitalRaven posted:Everyone has a test environment. Some poor fucks work in places that call it "production". We used to not have a test. Now that we have VMs I just clone the VM run a test tell a few key people hey I did a thing here's the test server name connect to it and tell me if anything looks wrong I did X. I normally catch stuff myself but I like to have extra eyes on anything before it goes to production.
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Jul 6, 2017 19:23
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One of my current big projects is standing up a test environment. I'm learning a ton about our environment (previously managed by one dude who didn't really believe in documentation), but it's hella time-consuming.
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Jul 6, 2017 20:41
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A transcoding server at a client site is having random issues and the culprit may be memory related. Their support offered to send some memory so that we can swap it out and I told the client as such. Oh we may have some memory lying around. Do you know the memory config?me:  Christ no
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Jul 6, 2017 21:37
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Boss: Macaroni, this is a high profile issue! Please run tests to ensure that this upcoming VIP presentation will record properly. Me: Sure, could I see the presentation? Our standard WebEx recording is pretty reliable when it comes to capturing audio and Powerpoint slides... Boss: The file is hosted on Prezi. Me:  So I made a dummy recording of sample files on the Prezi.com website, got our AV guys to do a quick 3-min conference call to confirm that they don't actually have a CSI-style "enhance" button on their desk, and sent the test recording to the project lead. Response: "Wish it were better but it's acceptable." Actual presentation and recording are on July 12. Let's see if people flip their poo poo on July 13.
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Jul 7, 2017 20:08
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Prezi is to presentation software as Segway is to modes of transportation vvvvvv ZING Pacra fucked around with this message at 02:55 on Jul 8, 2017 |
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Jul 8, 2017 00:44
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A ticket came in: Someone hosed up their SSL cert.
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Jul 8, 2017 02:12
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I'm configuring 8x Quantum QXS-656 arrays (3.5 PB of raw storage) and that means I get to sit behind them in the NOC because the network switch doesn't have a house uplink yet. I'm going to be deaf by the time I'm done. These fuckers are loud.
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Jul 10, 2017 17:33
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Why didnt you bring your PPE? Post it to the osha thread, with a screenshot of the decibels from one of those iphone apps
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Jul 10, 2017 17:35
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KoRMaK posted:Why didnt you bring your PPE? I left my noise canceling headphones at home because I'm an idiot. It's about 85 dB and should quiet down once the missing SAS cables are tracked down. 
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Jul 10, 2017 17:42
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Seriously: stuff something in your ears. 85dB for >10 minutes will mess you up.
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Jul 10, 2017 18:45
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Don't ruin your hearing, get PPE or a long enough cable to get out of the worst of the noise?
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Jul 10, 2017 18:49
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Buy packs of disposable earplugs and put one in every bag you own.
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Jul 10, 2017 18:51
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A ticket came in:quote:Subject: Auto-reply don't being sent from HR email account. Re: Auto-reply don't being sent from HR email account. Yup. Don't being sent alright. <ticket closed> GnarlyCharlie4u fucked around with this message at 18:56 on Jul 10, 2017 |
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Jul 10, 2017 18:54
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GnarlyCharlie4u posted:A ticket came in:
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Jul 10, 2017 19:22
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Wibla posted:Don't ruin your hearing, get PPE or a long enough cable to get out of the worst of the noise? I moved a couple racks down so I'm not directly in the path anymore. I usually have noise cancelling headphones but I forgot them today. Or the client runs an uplink to the management switch. Struck out on both accounts todsy
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Jul 10, 2017 21:28
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My Something Awful USB bottleopener died today  Still keeping it as a bottle opener though. We should do more things like that. The usb is awesome.
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Jul 11, 2017 11:02
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I agree, though perhaps having the logo engraved would be better next time around. The print rubbed off on mine ages ago, which is a drat shame. Mine still works but it's no longer in its slider rail so using it is a bit of a pain.
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Jul 11, 2017 15:14
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I mainly use it to open bottles, not so much saving things, oh well 
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Jul 11, 2017 15:18
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I'd be done for another run, preferable with a different word and engraving or sublimated instead of ink would be great. Also different mechanism for the drive, using it with keys attached caused the drive to tear out of the bottle opener, which should probably have been expected. I'm not really sure how to improve it.
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Jul 11, 2017 15:23
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I still use both of mine and haven't had any problems but I don't use the bottle opener so maybe that is the issue putting weird pressure on it. I would be down for getting another one or two if we went with a bigger capacity next time.
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Jul 11, 2017 15:52
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pixaal posted:I'd be done for another run, preferable with a different word and engraving or sublimated instead of ink would be great. Also different mechanism for the drive, using it with keys attached caused the drive to tear out of the bottle opener, which should probably have been expected. I'm not really sure how to improve it. I have a CNC machine, and can do custom engravings on it easy peasy, only downside is shipping would be annoying from where I live.
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Jul 11, 2017 16:05
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Khisanth Magus posted:I run the scripts in a test environment, but I was dead tired and my brain just kind of ignored the amount of records changed, just that there were no errors. It didn't give any big indicators like taking a long time or anything. it's also handy to make sure that your personal SQL account doesn't have auto-commit turned on. That's apparently the default option in MSSQL and it hosed me over a few times.
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Jul 11, 2017 16:33
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Sefal posted:My Something Awful USB bottleopener died today Mine died quite awhile ago, but I tend to be hard on that sort of thing.
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Jul 11, 2017 18:41
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So an email came in... about two weeks ago I finished up an MS audit and sent it off. I got the email back with the errors and had three discrepancies. First two were my fault. One was a server that I forgot we were using OEM licensing on, the other was a tablet I had an incomplete product key for and didn't notice. The third was a dozen Office 2010 Pro plus licenses that weren't on the VL agreement. For the record I don't have access to the clients VL site. Pretty much nothing for the company i work for is documented, and most of the relevant info is on the heads of the owner and a contractor. When i ask them both about this, they just deny that they are Pro Plus keys and walk away. Im thinking the client will be getting a bill from MS soon.
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Jul 11, 2017 21:16
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Wasn't Pro Plus the SKU that came with Action Pack?
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Jul 11, 2017 21:23
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I, personally, am tickled whenever a sales guy forwards a spam email to the helpdesk, and those emails end up in our spam inboxes, but sales guy also gets incensed whenever he has to dig Very Important Emails from his quarantine.
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Jul 11, 2017 21:25
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Someone I used to work with has one of the people he supports forward him every single unwanted email as an example of how poor the spam filters are. The messages that are being forwarded are all mailing list messages from legitimate companies, sent through MailChimp or whatever, with working SPF, DKIM, DMARC, and unsubscribe and abuse reporting links. This guy would rather hit forward on each message and ask for the sender to be blocked than just click 'unsubscribe'. Obviously blocking the sender doesn't work as it's different each time due to the way these emailing services work. If the entire domain was blocked then there'd be complaining about not receiving a vital order confirmation. ¯\_(ツ)_/¯ Thanks Ants fucked around with this message at 21:38 on Jul 11, 2017 |
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Jul 11, 2017 21:36
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And just now, my boss called me, about a minute or so after he'd left for the day, about a spam email we got at one of our distribution groups. It wasn't in the folder where mail to that distribution group is normally sent, so I went looking through all my folders for it and eventually found it in my junk mail folder.
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Jul 12, 2017 00:16
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Thanks Ants posted:Wasn't Pro Plus the SKU that came with Action Pack? Pro plus extreme value edition 2017+?
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Jul 12, 2017 01:28
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https://twitter.com/og_tjg/status/884756210267893761 Was this posted here, I feel like this should be posted here.
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Jul 12, 2017 02:09
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https://i.imgur.com/mqB3dpU.mp4 This speaks to me on so many levels
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Jul 12, 2017 03:34
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Migishu posted:https://i.imgur.com/mqB3dpU.mp4 How do I make a high resolution version of this my desktop?
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Jul 12, 2017 05:37
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The guy on the right is clearly manager material.
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Jul 12, 2017 05:47
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Drunk Canuck posted:https://twitter.com/og_tjg/status/884756210267893761 This is legit horrifying I'm going to have nightmares tonight
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Jul 12, 2017 06:05
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