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Judge Schnoopy posted:We implemented Uniflow for printing accountability. But nobody feels like being the printer police, including upper management.  Hello Xerox my old friend 
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Jul 7, 2017 16:42
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"the paperless office"
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Jul 7, 2017 16:42
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Sefal posted:"the paperless office"  Got any other good ones?
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Jul 7, 2017 16:44
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MC Fruit Stripe posted:I've been surfing porn since Commodore 64 and I've never accidentally printed it. The number of mistakes which need to happen to print that to a random person's printer is staggering. Yeah... I mean, the guy is pretty incompetent so I could almost believe it, but that's the reason I put it in quotes.
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Jul 7, 2017 16:48
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We had a way that actually tracked how much each user spent on printing. it would like code:Some time later. Manager was talking about using that data to bill the departments. I think she tried it, but got shut down hard, because I haven't heard anything about that since.
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Jul 7, 2017 16:52
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Sefal posted:We had a way that actually tracked how much each user spent on printing. Translation: Someone up the food chain didn't want their own porn-printing documented  .
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Jul 7, 2017 16:56
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Force black and white printing. Save dosh.
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Jul 7, 2017 17:05
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We default to black and white unless you use login printing, requiring your employee ID be entered into the printer. It scares people off of making large color print jobs because they think they'll get in trouble. Like mentioned before, we track all black and white printing too and don't enforce any color printing policies so it really doesn't loving matter!
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Jul 7, 2017 17:17
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Printers are plastic and metal boxes with demons inside and you should never touch one lest you become infected by Satan Himself.
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Jul 7, 2017 17:19
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CLAM DOWN posted:Printers are plastic and metal boxes with demons inside and you should never touch one lest you become infected by Satan Himself. But what if I am satan, what happens then smart guy!
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Jul 7, 2017 17:21
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There are a trillion ways to track and limit print usage on any printer/MFP made in the past 10 years, so if you are really that worried about it, do something about it.
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Jul 7, 2017 17:28
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Sometimes people wanting to get into IT ask me for advice. I get weird looks when I tell them to never show any proficiency in working on printers. Don't spill toner, but make sure that you're not the go-to guy for printers unless you're gunning for a job with Konica.
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Jul 7, 2017 17:30
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I would never "fix" an actual printer itself, but having decent knowledge on how to properly deploy printers and print servers has saved me a lot of headache over the years. I'm kind of militant about it, but that's just because I've had to go into way too many environments where printing was a disaster and sort it out.
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Jul 7, 2017 17:41
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Yeah, avoiding printers is one thing, but having the ability to setup a print server/queue is something that you should probably understand. It is pretty easy to setup, and I am amazed how some large organizations will do individual print driver installs on every PC, making administration and updating drivers a nightmare. One location I work with uses a web-based printer installer to build new queues. Except the guy who made it refuses to update it and the universal driver is from 2012. So on-site IT sets up new drivers locally.
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Jul 7, 2017 19:05
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Dr. Arbitrary posted:Sometimes people wanting to get into IT ask me for advice. I get weird looks when I tell them to never show any proficiency in working on printers. Don't spill toner, but make sure that you're not the go-to guy for printers unless you're gunning for a job with Konica. I do that with phone system too. It's never worked. And now I'm at an MSP that fixes Xerox printers. At least they're EOLing the whole concept of incredibly poorly engineered solid ink printers.
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Jul 7, 2017 19:10
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mllaneza posted:solid ink printers. *twitch*
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Jul 7, 2017 19:33
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Didn't someone last year link to a $100k/year position as a Citrix Printer Admin?
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Jul 7, 2017 20:06
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Tab8715 posted:Didn't someone last year link to a $100k/year position as a Citrix Printer Admin? That's quite a lowball. You couldn't afford the booze it'd take on that salary.
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Jul 7, 2017 20:19
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Quick, ask me why I'm militant about printer deployment. I've been architecting and admining Citrix for 10 years or so.
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Jul 7, 2017 20:40
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Internet Explorer posted:Quick, ask me why I'm militant about printer deployment. Tell us the good, the bad and the ugly.
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Jul 7, 2017 21:03
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My only involvement with Citrix is when it fucks up printing and breaks things that should be unbreakable, so... I'm not a fan.
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Jul 7, 2017 21:08
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Tab8715 posted:Tell us the good, the bad and the ugly. I mean, what do you want to know? I drink a lot and make 6 figures, so he's not too far off. Peachfart posted:My only involvement with Citrix is when it fucks up printing and breaks things that should be unbreakable, so... I'm not a fan. Let me guess, local printers?
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Jul 7, 2017 22:30
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George H.W. oval office posted:Force black and white printing. Save dosh. - Black & White Duplex only - Templates are pre-set with paper tray People still gently caress it up, in an age of printers with LCD screen with cute little instructions which tell you what you do. It still vexes me I had a lighthearted argument with someone that claimed if they need to print on letterheaded paper they needed to change the paper size to "Letterhead" load the paper upside down and change the print setting to right side up... you literally just need to to stuff paper in a bypass tray and print to it, it's just pre-printed A4 paper. 
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Jul 8, 2017 09:52
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I print shipping labels and my monthly expenses claims because we are so backward that we aren't on board with any of the millions of SaaS packages that make doing expenses easy.
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Jul 8, 2017 11:40
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Peachfart posted:My only involvement with Citrix is when it fucks up printing and breaks things that should be unbreakable, so... I'm not a fan. Uniprint solves that problem.
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Jul 8, 2017 17:02
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Peachfart posted:My only involvement with Citrix is when it fucks up printing and breaks things that should be unbreakable, so... I'm not a fan. Is it even possible to have a good, stable Citrix implementation? I really have my doubts.
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Jul 8, 2017 18:03
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skooma512 posted:Is it even possible to have a good, stable Citrix implementation? I really have my doubts.
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Jul 8, 2017 18:28
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skooma512 posted:Is it even possible to have a good, stable Citrix implementation? I really have my doubts. It's possible, it's just super difficult and Citrix doesn't make it easy. You really need to have a broad range of knowledge to get it right. My current implementation is humming along beautifully, to the point where the only real tickets we get are user training or app support issues.
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Jul 8, 2017 18:34
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I got to the new job three months ago and they immediately dumped Citrix admin on me, not that I blame them. We have a mix of a 5.0 farm for the legacy business app, 6.5 for everything else, and I'm about to cut Citrix web over to a 7.8 Storefront for the main web interface. Once that's done, then I'll migrate everything we need to keep from the 6.5 over to 7.8 and call it done. The legacy app is going to stick around for another 6 months then the 5.0 farm can go. One of my personal development goals is to take a Citrix class of some kind, what would people recommend for someone who has had enough experience from 4.5-7.8 to have the basics down, but needs more in depth on nearly everything?
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Jul 9, 2017 00:37
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devmd01 posted:I got to the new job three months ago and they immediately dumped Citrix admin on me, not that I blame them. We have a mix of a 5.0 farm for the legacy business app, 6.5 for everything else, and I'm about to cut Citrix web over to a 7.8 Storefront for the main web interface. Once that's done, then I'll migrate everything we need to keep from the 6.5 over to 7.8 and call it done. The legacy app is going to stick around for another 6 months then the 5.0 farm can go. This is one of the things you can ask of your Citrix rep that might actually be in your best interest. Ask your rep to forward this question to an engineer and you might be shocked with the results. I did this with a VMware rep and got a lot of relevant info.
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Jul 9, 2017 00:48
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skooma512 posted:Is it even possible to have a good, stable Citrix implementation? I really have my doubts. 1) xenapp sucks, xendesktop is pretty good. 2) we treat our VDI sessions just like PCs. There is no automatic printer mapping from the client, they add their printers from the print server just like they do on a PC. 3) like everything else, if you have storage latency, the end user experience will suck. Our helpdesk is able to maintain all of our pools and base images, it's pretty great.
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Jul 9, 2017 05:17
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A colleague asked if his son could do work experience with us and my manager agreed. I've given him an overview of our systems, had him set up a new user and computer and watch some support sessions. Now I'm out of ideas and he's here for another two days. Poor kid's going to be bored out of his skull. Also I can't browse the forums all day with him sitting there.
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Jul 10, 2017 17:30
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Have him manually build a workstation or server (without your imaging system/whatever) to "learn" the "process" and "understand", then tell him you'll talk to him in 2 days.
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Jul 10, 2017 17:37
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Have him build an image sys prep and deploy to a different computer. Knowing how to build an image is a good skill, it should also keep him busy. You want to do this in test, as you don't want him messing with your images. If you can get some VMs spun up having him build a domain could also be a fun project for a first time, he'd get to learn about domains DNS and DHCP, and he'd basically be making his own test environment, you could combine all of this and have him set up a full imaging solution for himself and sys prep it. You could probably find enough guides to cover this in under an hour with a quick google print them out, and keep him busy for a few weeks. I could get all that done in 2 days maybe 1, but first time doing it just see how far he gets.
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Jul 10, 2017 17:42
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Got any boring rear end admin poo poo you need doing? Sick him on it. I once had a work experience chap go through and check the warranty of every PC we had in the cupboards, because whoever bought them didn't add them to our list. Took him a day or so.
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Jul 10, 2017 17:43
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Hey man those keyboards aren't gonna clean themselves. Same with the laptops.
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Jul 10, 2017 17:52
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bitterandtwisted posted:A colleague asked if his son could do work experience with us and my manager agreed. Have him troubleshoot your fax machine. It totally sometimes doesn't receive faxes. But there's no pattern! Better watch it like a hawk kid.
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Jul 10, 2017 18:52
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Give the poor kid something interesting to do. I'd assume some of us got our start that way. The job market for his generation is tough enough, having something he finds interesting could make a big difference in his life.
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Jul 10, 2017 18:54
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Internet Explorer posted:Give the poor kid something interesting to do. What I'm saying is give him a boring, tedious task and then when he's nearly done tell him it's not needed and he can throw away what he's done so far.
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Jul 10, 2017 19:02
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Introduce the kid to Powershell or Bash. Maybe dump something into a csv and ask him to make some kind of formatting change or other scriptable work. If he's never written any code before maybe introduce him to an IDE (ISE), and concepts like loops and variables, and where to find documentation online. Big bonus points if it's something legitimately useful that you can push live with him.
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