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Mederlock posted:I work in household appliance service and oohhh mmaannn this one drives me nuts. Of course LG and Samsung are the absolute worst there too. I strongly believe that everyone should do minimum 1 to 2 years customer facing retail work once in their lives. Enshrine it into law like countries that have mandatory military service.
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Jun 20, 2017 23:50
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"You guys made these pieces of poo poo, don't you have the parts lying around back somewhere?!" 
"No sir, the parts and warranty are provided by the manufacturer" 
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I left the cell phone sales game and all of a sudden I'm a calm person again. Escape ASAP, before they cut your commission again and try to explain it as a good thing.
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Jun 20, 2017 23:51
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Wirth1000 posted:I strongly believe that everyone should do minimum 1 to 2 years customer facing retail work once in their lives. Enshrine it into law like countries that have mandatory military service. Totally agreed. It almost freaks people out when you're nice to retail/food service workers. They're so used to the abuse they don't know how to process someone being friendly and understanding.
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Jun 21, 2017 00:38
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Wirth1000 posted:I strongly believe that everyone should do minimum 1 to 2 years customer facing retail work once in their lives. Enshrine it into law like countries that have mandatory military service. People say this but it works equally well to turn people into pieces of poo poo towards customer service employees because having been there they have higher standards for how it should be done. It's assumed working retail creates empathy and camaraderie when it can also produce arrogance and condescension.
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Jun 21, 2017 01:49
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Oh, for sure. "Hey, listen, shut up and just escalate me to your support tier 2nd level, ok? I've worked retail before I know all the tricks. Oh, and give me your direct retention number.... hey, are you guys still using [backend system] like my time? Well, then put the phone down I already know how you can just add these SOC codes to my account which you're relaly not supposed to cause it'll get you written up but hey customer first, right?"
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Jun 21, 2017 01:53
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Wirth1000 posted:Hey, good job, you went through the manufacturer. Remember the days when the providers put their own logos on the phone to make it look like they made it? Oh wait, they still do that don't they...
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Jun 21, 2017 02:38
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I honestly can't recall the last phone sold in the last two years that had a Rogers logo or actually any of the big three stamped on it.
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Jun 21, 2017 03:01
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120 pages later, is the op at all up to date? I live in the states now and feel my parents are being taken advantage of and want to consolidate all their poo poo. They have home phone and one cell line from bell, recently down from two. They're way out in the boonies on Cape Breton. The home phone is because there's no coverage there, and they have satellite internet. Which I believe rules out double play and VoIP scenarios, just on rtt. My dad wants to resume his service with a newer phone, he was really amazed by android pay when we were on vacation together. My mom is happy with her hand me down iPhone 4 for now. Anything I think is probably better than the $90/mo they're paying for home service, which I guess is bumped up for long distance and voicemail and poo poo. Anyways I'm on fi in the us, and the closer to that I feel is probably the better. Thanks!
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Jun 21, 2017 22:48
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The OP is a bit out of date. Wind mobile has been renamed, cell unlocking fees are going away in December, and Roam Mobility provides travel SIM cards for people visiting Canada. If they're so far out in the sticks that they have to have satellite internet I'm not sure there'll be a good solution. What is that $90 for? Just their land line?
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Jun 21, 2017 23:12
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How far out in the boonies are they Fuzzy? i know Eastlink also offers phone, cable and internet options in NS, and they announced a bunch of new communities they were going to be servicing this year.
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Jun 22, 2017 06:22
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Dundee on Lake bras d'or The home service is $50 sounds like, plus a $40 package for unlimited long distance within north america. The internet is xplorenet. When I was there last rtt was 800+1200ms with high variability. The cell plan is $57/mo. They're not sure about the details, probably a hundred minutes and some data. I'm hoping I can gather them on to some consolidated plan with a newish android for my dad, and my mom can bring her iPhone along.
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Jun 22, 2017 22:36
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Fuzzy Mammal posted:They have home phone and one cell line from bell, recently down from two. They're way out in the boonies on Cape Breton. The home phone is because there's no coverage there, and they have satellite internet. Which I believe rules out double play and VoIP scenarios, just on rtt. From a vacation I took last year (did the Cabot trail/pleasant bay) you're stuck with bell/Telus for cell coverage. But when you get signal it's full speed lte at least. Check out koodo or public Mobile - both are Telus infrastructure. That being said, look to see if there's any cable tv provider - that's the best chance you've got for any consistent internet. They're probably stuck with what they have otherwise.
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Jun 27, 2017 01:26
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Cross-grading (it was the same cost as Shaw's 25/5) to Telus Fibre was a good idea. This is over wireless a floor up and on the opposite side of the house.
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Jun 29, 2017 06:20
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Dillbag posted:Cross-grading (it was the same cost as Shaw's 25/5) to Telus Fibre was a good idea. This is over wireless a floor up and on the opposite side of the house.  
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Jun 29, 2017 07:01
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my ping is better 
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Jun 29, 2017 07:29
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You're not wrong 
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Jun 29, 2017 07:32
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Seem to be finding so much conflicting info on what band Telus uses. I need to know so I can order a booster for our potential new house cause we ain't getting dinosaur landlines. Cellmapper is showing a 1900mhz tower south of me but then a few 700mhz ones to the northeast.
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Jul 9, 2017 02:35
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Do you get any cell service now? Most boosters you buy will have both bands so not sure what the issue is
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Jul 9, 2017 07:31
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In the house, no, but about 100 meters in front of it within clear view you can get some, and various other places nearby. I'm looking on Amazon as I dont really want to pay $400+ in store, I just assumed I had to get one that was the right frequency as they are all labeled with different megahertz ratings
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Jul 9, 2017 16:15
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You should hop up on your roof with your phone and see if you get any signal. If you don't then a booster isn't doing anything. You need a signal to boost. The second thing is don't cheap out on your booster if you expect things to work properly. The number one problem people have is they spend $150 on some garbage booster and it barely works or you have to be in the same room as the booster and other crap. Expect to spend around $400 for something that will work. Play with your mounting positions on the roof with the antenna, it is important
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Jul 9, 2017 17:50
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codo27 posted:Seem to be finding so much conflicting info on what band Telus uses. I need to know so I can order a booster for our potential new house cause we ain't getting dinosaur landlines. Cellmapper is showing a 1900mhz tower south of me but then a few 700mhz ones to the northeast. 1900mhz for base service. 700mhz will be additional LTE coverage.
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Jul 9, 2017 20:20
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The Wikipedia page on Telus has some information on which bands they use.
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Jul 9, 2017 21:22
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This link is even better - Industry Canada (I think) regularly publishes a list of all the towers in the country with info on what bands they use, signal strength, direction they're aimed, etc. People make maps from them... Find your nearest and know almost for sure. http://www.ertyu.org/steven_nikkel/cancellsites.html
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Jul 9, 2017 21:39
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I'm gonna see if I can get on the roof tonight. I know about 150 meters straight in front in clear view from the house I can get signal
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Jul 9, 2017 22:20
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GF got moved over to Telus from the MTS merger. Thing is ... her phone is locked and their instructions for activating the SIM do not work for the iPhone. The phone just says no, gently caress you, bye where the instructions say you can just put your Apple ID in. Going to request it unlocked without the charge as it's goddamn bullshit for $50 on a forced move.
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Jul 10, 2017 20:39
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codo27 posted:Seem to be finding so much conflicting info on what band Telus uses. I need to know so I can order a booster for our potential new house cause we ain't getting dinosaur landlines. Cellmapper is showing a 1900mhz tower south of me but then a few 700mhz ones to the northeast. What kind of phones do you have? I know on the iPhones you can get wifi-calling now, which has helped me greatly with my cellphone-dead-zone of a house. EDIT: My cell is with Telus.
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Jul 10, 2017 20:49
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Vintersorg posted:GF got moved over to Telus from the MTS merger. Thing is ... her phone is locked and their instructions for activating the SIM do not work for the iPhone. The phone just says no, gently caress you, bye where the instructions say you can just put your Apple ID in. That's bullshit, I can't believe the CTRC solution to a merger was to dump 2/3 of customers off on the shittiest carrier in the province. I'm travelling to San Diego next week and want some data and minutes so I can keep in touch with my group. Roaming data on BellMTS is $10 for 225mb and $25 for loving 40m of calling. Has anyone been to California is there a cheap sim I can pop in my phone for 6 days?
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Jul 10, 2017 20:49
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Get a RoamMobility SIM if yours is unlocked.
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Jul 10, 2017 21:16
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Vintersorg posted:GF got moved over to Telus from the MTS merger. Thing is ... her phone is locked and their instructions for activating the SIM do not work for the iPhone. The phone just says no, gently caress you, bye where the instructions say you can just put your Apple ID in. Call them. It shouldnt be an issue.
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Jul 10, 2017 21:20
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DariusLikewise posted:That's bullshit, I can't believe the CTRC solution to a merger was to dump 2/3 of customers off on the shittiest carrier in the province. I can't believe you expect anything good from the CRTC, recent announcements notwithstanding.
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Jul 10, 2017 21:23
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Snuffman posted:What kind of phones do you have? I know on the iPhones you can get wifi-calling now, which has helped me greatly with my cellphone-dead-zone of a house. I'm with koodo and she's soon to be as well too, currently with Telus. And she's sick of constantly running out of storage so the iJunk is gone when she switches too.
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Jul 11, 2017 18:33
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Vintersorg posted:Get a RoamMobility SIM if yours is unlocked. Housh fucked around with this message at 04:51 on Jul 12, 2017 |
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Jul 12, 2017 04:36
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Fuckin' lol: http://mobilesyrup.com/2017/07/14/public-mobile-offers-new-3g-data-plans-at-a-lower-cost/
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Jul 15, 2017 06:14
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I think we can all agree unless the CRTC provides specifications that are bulletproof and survivable without air when sent to Mars, our telecoms will take an order to reduce the cost of plans as the opportunity to cut data by 50% and reduce price by 25%. Paying Less for Less! 
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Jul 15, 2017 07:46
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ZeeBoi posted:Fuckin' lol: http://mobilesyrup.com/2017/07/14/public-mobile-offers-new-3g-data-plans-at-a-lower-cost/ And I'd just signed up for Public Mobile and was really happy. gently caress.
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Jul 15, 2017 18:56
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Doesn't your contract with PM stay as-is until you change? Like if you signed up months ago you still keep your existing plan?
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Jul 15, 2017 18:59
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Dillbag posted:Doesn't your contract with PM stay as-is until you change? Like if you signed up months ago you still keep your existing plan? Yes, the article is talking about their new phone plans, which are worse than the default plans they already had before last year's 90 day, $120/12gb deal.
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Jul 15, 2017 19:15
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Mister Facetious posted:Yes, the article is talking about their new phone plans, which are worse than the default plans they already had before last year's 90 day, $120/12gb deal. Ok good. Well at least now I can stop trying to convince family members to swap providers.
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Jul 15, 2017 19:53
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Canadian Cellular: it somehow got worse. Somehow.
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Jul 15, 2017 20:10
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| # ? May 14, 2024 08:18 |
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What's the deal with being in a mostly US-based group text thing? I'm on Koodo and I'm not sure if I should just use my actual phone number or if I should do one of those crazy phone vpn services to get around them having to pay for long distance texts.
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Jul 19, 2017 21:41
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