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Friendly reminder that BCBS has been really, really bad with protecting its data and has paid out millions for HIPAA violations.
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Jul 12, 2017 06:11
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Please fund the Kickstarter for my new startup. It's basically PhishMe but for USB security. Donators will be entered into the raffle to have their voice as the sound clip playing at maximum volume when someone plugs it in.
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Jul 12, 2017 06:27
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22 Eargesplitten posted:Please fund the Kickstarter for my new startup. It's basically PhishMe but for USB security. Donators will be entered into the raffle to have their voice as the sound clip playing at maximum volume when someone plugs it in. may i submit https://www.youtube.com/watch?v=qileP4bAzek
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Jul 12, 2017 07:17
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Migishu posted:https://i.imgur.com/mqB3dpU.mp4  http://nedroid.com/2016/04/mr-fix-computer-2/ Alternately: http://www.theonion.com/multiblogpost/my-computer-totally-hates-me-vs-god-do-i-hate-that-11538
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Jul 12, 2017 07:50
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I love these  But yeah, count me in for a new engraved higher capacity SA IT USB.
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Jul 12, 2017 10:00
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Sometimes I wish I knew someone working at a place that produces marketing items, I'd love to engrave/print/etc. on small items and shirts but the overhead cost is atrocious.
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Jul 12, 2017 10:31
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Drunk Canuck posted:https://twitter.com/og_tjg/status/884756210267893761 I started to type out something about how I don't understand how no one told them this was a bad idea, and then I deleted it all because I understand completely that no one asks their IT people anything and if they did they'd ignore the advice they got. My bank's unverified Twitter account once asked me to DM them account information.
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Jul 12, 2017 11:24
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http://www.bbc.co.uk/news/technology-40507440
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Jul 12, 2017 11:46
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Jul 12, 2017 11:55
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Drunk Canuck posted:https://twitter.com/og_tjg/status/884756210267893761 Speaking as someone who has to work with BCBS and other insurance companies, they all loving suck and have no idea what the gently caress they're doing IT wise. We have months-long contract negotiations to standardize the files they send us to load data and they still gently caress it up. Then WE have to answer for THEIR hosed up data. gently caress american health-insurance companies forever. For ticket content related: I have some T1 support staff moving a ticket out of a "This ticket is done by operations, make contact with customer now" status to an "this ticket is being worked by the operations department" status because their manager told them to do so. There is no more work to be done, they just don't like the status name (which is rejected) because it hurts their feelings. Seriously. We use it when what they are asking for is literally god-damned impossible. Said manager, when asked about this exact same issue last month said that they would speak to the T1 staff specifically as that was not the process for our ticket flow. I'm still trying to think of a way to politely and professionally say "stop loving up the data we use to report trends and issues to our clients because your T1 staff don't like the word 'rejected', what the gently caress is wrong with you". 
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Jul 12, 2017 12:19
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Drunk Canuck posted:https://twitter.com/og_tjg/status/884756210267893761 Best reply: https://mobile.twitter.com/voretaq7/status/884913799333105664
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Jul 12, 2017 12:34
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I would put a tool on there that phones home with all the information about the PC it was plugged into and then forward the violation to their supervisor.
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Jul 12, 2017 12:44
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quote:Doctors and nurses are using WhatsApp and Snapchat to share information about patients "across the NHS", health professionals have told the BBC. On the other hand: Whatsapp has peer-to-peer encryption, so it is probably better than the email systems they are currently using which (I assume) send it all unencrypted.
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Jul 12, 2017 13:26
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spog posted:On the other hand: Whatsapp has peer-to-peer encryption, so it is probably better than the email systems they are currently using which (I assume) send it all unencrypted. A surprisingly large number of government departments have reasonable security measures for internal communication. That said, i still think id trust Whatsapp more.
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Jul 12, 2017 13:32
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Behold! Shadow IT!
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Jul 12, 2017 14:07
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iospace posted:Friendly reminder that BCBS has been really, really bad with protecting its data and has paid out millions for HIPAA violations. Wow, $18/person for leaving all of their SPII out to be stolen, after an 8 year investigation. I'm sure that will make everyone take HIPAA much more seriously now.
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Jul 12, 2017 14:20
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GDPR fines are going to gently caress so many lovely businesses when they come into effect
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Jul 12, 2017 14:38
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SEKCobra posted:I would put a tool on there that phones home with all the information about the PC it was plugged into and then forward the violation to their supervisor. KnowBe4 has this for free, and can be LDAP integrated if you buy their platform.
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Jul 12, 2017 14:49
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DelphiAegis posted:Speaking as someone who has to work with BCBS and other insurance companies, they all loving suck and have no idea what the gently caress they're doing IT wise. Broadening it to insurance in general and not just health insurance, and there is an almost perfect negative correlation between IT competency and the size of the company. The bigger they get, the more they out-source their IT and the more mergers and acquisitions have brought in different decades-old home-grown garbage that do the same thing to similar data sets that can't be combined because of grand-fathered in rules on tiny pieces of ancient business. Also it's all in COBOL and no one who works on it was alive when it was built. I mean, consider that a life insurance policy sold during the second world war could still be in force, and imagine what shenanigans it's seen as every business or tech change since then has had to take that pre-existing policy into account.
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Jul 12, 2017 15:33
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Drunk Canuck posted:https://twitter.com/og_tjg/status/884756210267893761 I'm surprised nobody's mentioned how it says to put the "Web key in your USB drive". None of those words make sense in that order, it's like it was written by some 95 year old executive who has vaguely heard about the internet and USB before but never actually seen something that uses either.
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Jul 12, 2017 18:17
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OneTruePecos posted:Broadening it to insurance in general and not just health insurance, and there is an almost perfect negative correlation between IT competency and the size of the company. The bigger they get, the more they out-source their IT and the more mergers and acquisitions have brought in different decades-old home-grown garbage that do the same thing to similar data sets that can't be combined because of grand-fathered in rules on tiny pieces of ancient business. Also it's all in COBOL and no one who works on it was alive when it was built. Back when I used to work with insurance companies (TYOOL 2015), Allstate was still rocking Office 2003, and Farmers was using the same eletronic file management system they'd been using since I think the late 90s (and they are ostensibly paperless).
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Jul 12, 2017 18:29
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Thanatosian posted:Back when I used to work with insurance companies (TYOOL 2015), Allstate was still rocking Office 2003, and Farmers was using the same eletronic file management system they'd been using since I think the late 90s (and they are ostensibly paperless). I've done consulting for local agents for both Allstate and State Farm. Allstate allows their local agents a ton of local control. As a result, you see a lot of disparity between different offices as far as technology usage and security policies go. State Farm is nearly the exact opposite. As far as technology goes, they have total control. Everything is remotely managed, content filtering is whitelist only, password policies enforced, etc.
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Jul 12, 2017 18:49
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Thanatosian posted:Back when I used to work with insurance companies (TYOOL 2015), Allstate was still rocking Office 2003, and Farmers was using the same eletronic file management system they'd been using since I think the late 90s (and they are ostensibly paperless). I don't want to name them, but a company in that same size range has critical pieces of agent comp running through a a system that is literally over 50 years old at this point. I watched them spend years trying, without success, to document what it did, and why.
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Jul 12, 2017 18:58
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The Fool posted:Insurance company stuff The worst IT installation I've ever seen was an insurance company primary office around 2007. The main company program ran on OS2 and only used NETBIOS for networking. This meant that every WAN connection to every remote office in the state was bridged, not routed. There were 500+ workstations just in the main office, each one loaded with Windows NT Workstation 4.0, and each one a workgroup system. Need to change an administrative password you've set on every system? You get to touch every system. Those were just the loudest pieces I saw.
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Jul 12, 2017 19:04
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The Fool posted:I've done consulting for local agents for both Allstate and State Farm.
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Jul 12, 2017 20:53
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Thanks Ants posted:GDPR fines are going to gently caress so many lovely businesses when they come into effect I've banged on about how we need to clean out old sales lead data, today I gleamed a nugget from one of the marketing dudes who's working on their CRM that some lead data they bought in 2015 (that we still have) was only licensed for 12 months use  I leveled with him as he had problems related to said data, but said ultimately the majority of our leads need to be torched and if upper management still want to hang onto it... well that's their funeral. Having upper management/ownership who are very sales based is poo poo, I cobbled together a quick report showing the hundreds of thousands of unconverted leads going back to 2013 to make the point.
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Jul 12, 2017 20:59
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The Farm Bureau insurance in my state is still using a text based system. Anytime they need to work with your account, they launch a terminal emulator and login. Credit card payments are done via a USB HID swiper that just types the number into a field on the screen. I guess they won't be accepting EMV for some time....
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Jul 12, 2017 21:03
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Our primary application is still terminal based because fat and web client interfaces are just too slow for the work flow.
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Jul 12, 2017 21:09
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Nothing wrong with terminal interface. They tend to be connected to reliable systems that work as well today as they did 15 years ago, and will continue to work great on into the foreseeable future.
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Jul 12, 2017 21:21
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Dr. Arbitrary posted:Nothing wrong with terminal interface. They tend to be connected to reliable systems that work as well today as they did FTFY
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Jul 12, 2017 21:34
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Computer beeping won't stop halp: https://www.youtube.com/watch?v=uqiJ_EzFc7c
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Jul 12, 2017 22:51
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Have you tried feeding it some RAM chips? It sounds hungry.
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Jul 12, 2017 22:56
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You all are making me feel way better about my job. I work with insurance software, and sure it's a 30-year-old coodebase that still uses DBase III, but at least it has a GUI, runs on Windows 10 and doesn't require loving NetBIOS.
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Jul 13, 2017 01:51
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The problem with medical IT is that no one wants to switch because you have to keep all records accessible for 10+ years, so if your EEG software is replaced, you have to keep a working viewer around for all those EEGs you took over the last 15 years, for the next 10 years.
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Jul 13, 2017 08:36
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If only medical imaging companies could agree on some kind of standard... 
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Jul 13, 2017 09:16
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spankmeister posted:If only medical imaging companies could agree on some kind of standard... If DICOM pictures were all you needed to keep.
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Jul 13, 2017 10:29
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The problem with standards is that there's so many of them
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Jul 13, 2017 12:01
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spankmeister posted:If only medical imaging companies could agree on some kind of standard... 
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Jul 13, 2017 12:07
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fishmech posted:I'm surprised nobody's mentioned how it says to put the "Web key in your USB drive". None of those words make sense in that order, it's like it was written by some 95 year old executive who has vaguely heard about the internet and USB before but never actually seen something that uses either. I beg to differ: "in your" makes perfect sense to me. 
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Jul 13, 2017 14:48
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You put floppies in your floppy drive. You put tapes in your tape drive. You put  You put 
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