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strap on revenge posted:we didn't have customer toilets in the store I worked at and one time we found a stockpot on the shelf that someone had pissed in and left there When I was a very young child there was a home improvement chain (still is I think) called Busy Beaver, and in every store there was a 2-floor model home on one side of the store that you could walk through and view whatever merchandise they filled the home with I totally pissed in the toilet in the model bathroom
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Jul 30, 2017 04:10
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Another story but this ones about a friend who was a sandwich "artist" at subway during our senior year in high school. So Kevin got a job at subway and he was alone at the shop most nights and so he would make you a sub write it up as a chip or a drink only and pocket the 5 or 6 dollars you gave him for a however much meat or vegetable sub sandwich you wanted he was very generous with ingredients. Anyway Kevin would sell handmade subs for basically nothing at least as corporate was concerned, so his manager got wind of the chain losing money and so he instructed the sandwich artist's to use as few olives as possible. Olives were the most expensive ingredient. After that Kevin would always ask if the person wanted extra olives, he was always openly vindictive about this so I assume his manager made his life hell. Anyway one night Kevin is giving up subs for a dollar and he sells the entire contents of the fridge for like $20, so we could use them as mixers. He fully expected to be fired but instead the manager blames theft. Apparently the cameras weren't on (or more likely did not exist because the manager/owner is so cheap) in this particular subway so Kevin was allowed to quit in good will with corporate as he was never found out. That's two corporate gets hosed stories... My friend Justin Worked at Abercrombie and Fitch, he ended up being fired (I don't know the official reason) after he got sent to juvie for assault, for two days . They later rehired him back after charges had been dropped. As he should have basically Justin was hosed up and spat on a cop when he was 17. Justin was not a smart kid and he would not grow to be an intelligent man, so this always stood out for me. Me: "How was Juvie?" Justin: "Fine, it was actually kind of cool because I was the smartest kid in class. The rest of those assholes were dumb as hell"
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Jul 30, 2017 07:16
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Festus The Fetus posted:Another story but this ones about a friend who was a sandwich "artist" at subway during our senior year in high school. a lot of places are really, shockingly bad at controlling shrink
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Jul 30, 2017 16:30
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Festus The Fetus posted:but instead the manager blames theft It's not like he was wrong
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Jul 30, 2017 18:55
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A few years back I was working a evening shift and I look outside to see one of our then regulars (and one nobody liked) try to pull into the parking lot. However, we were getting a gasoline delivery and she tries to pull in on the side of the truck that the dispensing hoses are connected to. The driver noticed her trying to do this and immediately yells too her that she needs to go around the other side. (Fun fact: gas vapors and hot exhaust systems generally don't mix well) Eventually she obliges, but then immediately marches into the store and demands that we call the police on the driver for threatening her. Not really knowing what the hell else to do, I call them up. The cops come by and after talking with the customer and driver, one of the cops comes in. He asks me if I witnessed the customer driving into the lot. I told him yeah, not really thinking about why he would ask me that. Turns out she got a citation for driving without a valid license and the truck driver didn't get poo poo. Sometimes the good guys win, folks.
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Jul 30, 2017 22:22
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Call 911, this "danger you will die if you touch this" sign is threatening me!!! vvv: Pretty obvious that it was just a lie, but I still say an inane complaint like that is even funnier Sentient Data fucked around with this message at 00:19 on Jul 31, 2017 |
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Jul 30, 2017 23:29
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Sentient Data posted:Call 911, this "danger you will die if you touch this" sign is threatening me!!! She claimed he was cursing at her and thus constitute a threat or something along that line. These people were the embodiment of white trash and I could never figure out how they could afford to live in one of the wealthier suburbs.
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Jul 31, 2017 00:14
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don't say wh*te tr*sh it's a racist classist slur
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Jul 31, 2017 01:16
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Infidel Castro posted:She claimed he was cursing at her and thus constitute a threat or something along that line. These people were the embodiment of white trash and I could never figure out how they could afford to live in one of the wealthier suburbs. This, I have no idea how those people managed to get into the country club but, its full of them.
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Jul 31, 2017 01:24
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Starman Super DX posted:a lot of places are really, shockingly bad at controlling shrink lol if you don't steal everything you possibly can from work
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Jul 31, 2017 01:41
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Million Ghosts posted:lol if you don't steal everything you possibly can from work everything broken down for the craft your own six is counted as loss e: these two statements are entirely unrelated
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Jul 31, 2017 02:00
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Azuth0667 posted:This, I have no idea how those people managed to get into the country club but, its full of them. Why would you think MBA's are high class people
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Jul 31, 2017 02:11
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EugeneJ posted:Why would you think MBA's are high class people Good point. The one rich person house that kept ordering from us looked like a garbage truck dumped its load in the front yard. I did my usual route delivering to the country club last because they weren't going to tip well anyway and got a stern lecture from one of them. This guy staggers to the door to get his pizza while wearing a stained torn up wife beater that smelled like a combination of liquid pig poo poo and axe body spray. He went into a rant about how he paid good money for this pizza, demands high quality service and how dare it take this long to arrive. I started to leave after he signed the receipt and it was clear I wasn't getting a tip. This broke something in the guy's brain because his rant started getting louder and more incoherent. I started getting into my car to leave and the guy throws his pizza into the middle of his yard. I leave and go back to the store where the manager is glaring at me and on the phone. Angry stinky man was on the phone screaming at the manager now. The manager puts the phone on mute and starts yelling over this. Sometime in the middle of the manager's theatrics he called the customer a whole bunch of rude names and the phone goes quiet. The manager notices and stops shouting to pick up the phone. It turns out the manager is an idiot and can't figure out how to use a two line phone, it wasn't on mute and the customer heard everything. The manager panicked and tried to calm the customer. I stood there and got to watch this stupid manager beg and plead with this customer for a good 15 minutes and it was hilarious. Azuth0667 fucked around with this message at 17:41 on Jul 31, 2017 |
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Jul 31, 2017 03:07
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Holy paragraphs, Batman! Sister worked at Best Buy during high school. She was mostly customer service/returns/exchanges. One day a dude and his wife come in, buys the ipod that looks like an iphone (touch) and leaves. 2 hours later, they come back and say that they need a refund because their Ipod Touch was in fact a pack of cards that still had the dollar store price tag on it. Funny enough, there is a dollar store a few minutes away from the Best Buy and it's pretty obvious they're full of poo poo because that's basically impossible for a new, never opened before, Ipod Touch box. Sister says she can't refund that because that's actually impossible. His wife calls her a bitch and leans over the counter to try and grab the box, which his awesome because then security intervenes and the district director was at the store. He laughs at them and has security escort them out of the store, both's pictures were sent to other stores nearby as well. It was found out the manager of another store 2 towns over had approved such returns before and they had been doing it for a while until they changed stores to not get caught. Also, one day they saw, on-camera, someone crouching down in a dvd aisle and just take a dump before running out. Not a child... a 50+ yo man.
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Jul 31, 2017 14:51
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Choco1980 posted:Yeah, the one silver lining to me being disabled now is that my student loans were discharged, but boy are there a LOT of other quality of life things my status is explicitly kept away from by the US Government. Also I had no idea the discharge thing even existed until i tried to use my status as a bargaining chip like a shitheel while working on a payment plan woth my lender. The online info about the program isn't even on the department of education's site, but stashed away in a military branch site. College costs are definitely a scam. At first I was going to be like, "holy poo poo that's awesome! I need to finish applying for disability!" But then I remembered some goon saying that they were going to cut off his/her disability benefits because they worked too many hours (something stupid like over 8 hours a week was too much). So either way you end up living below the poverty line. God bless America 
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Jul 31, 2017 15:30
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SpacePig posted:If a single metric ever starts being the determining factor of the success of a store, then that store will go out of its way to bolster that metric, but not ever in the way corporate thinks they will. I have a niece who currently works retail and, each month, corporate selects a bunch of specials as the ones they really want staff to push. There may be 50 different specials running, but head office will only care about a dozen or so of them. The dollar value of those selected specials which each staff member sells is calculated as a percentage of their total sales. If staff drop below a certain percentage each shift, they will get shat upon. Lose hours, lose the 'good' shifts, have to sit in stupid meetings/lectures from the managers, etc. Now, she might sell thousands of dollars of stuff per day and upsell hundreds of dollars in other items and have the highest dollar value of sales in the region, but if the items she sells aren't among the selected items, then none of that matters. My niece instantly realised that what this metric actually meant was that she should do everything in her power to discourage every sale which did not consist of one of these selected items. Especially expensive items. So, if someone wants to buy an expensive smartphone which isn't on the list, she'll either tell them it's cheaper at the supermarket up the road, or tell them they have none left in stock. Sure, it sucks to be that customer, but having that sale on her shift would put her below the arbitrary bullshit threshold corporate has set and why should she suffer because of that stupid crap? Megillah Gorilla fucked around with this message at 16:49 on Jul 31, 2017 |
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Jul 31, 2017 16:46
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Gorilla Salad posted:I have a niece who currently works retail and, each month, corporate selects a bunch of specials as the ones they really want staff to push. There may be 50 different specials running, but head office will only care about a dozen or so of them. I love this kind of stupidity. My web design team figured out that our bonuses weren't calculated by the amount of cases we processed, but the percentage of time we had cases open during the day. Cue us rationing cases during slow days so that everyone had cases open for hours and exceeding their bonus thresholds.
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Jul 31, 2017 16:58
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its amazing how people can spend years in college getting a business degree, and then spend more years working in corporate of a large company, and still come out, by the time they're making policy decisions, dumb as a rock
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Jul 31, 2017 17:01
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spacetoaster posted:Sounds good. Now scan these coupons for me. once I started making adult money I stopped being an angry communist and started voting for people that promise to lower taxes and cut welfare. it's a stereotype but it's amazing how accurate it is! I'm also a lot happier in life, accomplishing things great fun. I reccomended it to everyone
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Jul 31, 2017 17:05
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Gorilla Salad posted:I have a niece who currently works retail and, each month, corporate selects a bunch of specials as the ones they really want staff to push. There may be 50 different specials running, but head office will only care about a dozen or so of them. That's exceptionally horse poo poo. It's one thing to incentivize certain products over others (I imagine the company gets a higher cut, or it's a store-brand thing they're upselling or something), but to actively discourage good salespeople by punishing them for not selling Brand X in particular is insane to even think about. I don't know how any company would think that's any sort of good idea, much less what I imagine is a national electronics chain or something.
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Jul 31, 2017 17:14
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Azuth0667 posted:This is one of the shittiest poo poo advices. Moving costs a fuckload of money which is something retail employees don't have. $60 will buy you a bus ticket almost anywhere
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Jul 31, 2017 17:15
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Cool, that's a great idea, I'll tell my cousin to hop on that bus after he takes a couple grand out of his bank account (which has a -22.52 balance) for apartment/utility deposits and remind him to go to his non-existent new job the next day
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Jul 31, 2017 17:38
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Rutibex posted:$60 will buy you a bus ticket almost anywhere You forgot some things: Security deposit, Key money, Application fee, Cost to move your stuff or acquire stuff, Deposits for utilities if you have no/bad credit, First months rent before you're on payroll, Enough savings to get by for 4-6 weeks without pay, Work materials. Aren't you from academia too? You shouldn't be this dumb.
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Jul 31, 2017 17:39
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And you'd better not have dependants, family or pets, or any friends and attachments in the area!
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Jul 31, 2017 17:46
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SpacePig posted:That's exceptionally horse poo poo. It's one thing to incentivize certain products over others (I imagine the company gets a higher cut, or it's a store-brand thing they're upselling or something), but to actively discourage good salespeople by punishing them for not selling Brand X in particular is insane to even think about. I don't know how any company would think that's any sort of good idea, much less what I imagine is a national electronics chain or something. The difficulty is they dont think through how an incentive structure should work and dont want the incentive structure to be "we pay you more/comission". A friend of mine does modeling and analysis for companies and had to do one for employee metrics where his recommendation boiled down to "fire the person who came up with this metric and reward system"
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Jul 31, 2017 17:48
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Azuth0667 posted:You forgot some things: Just live in a homeless shelter until you get your first pay cheque. also it doesn't cost anything to bring a backpack of stuff. lol if you own material possessions that won't fit into a backpack
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Jul 31, 2017 17:51
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Rutibex posted:$60 will buy you a bus ticket almost anywhere And when I fail to get a job in this anywhere, not only do I have nowhere to stay, but I am hundreds of miles away from anyone who knows me well enough to sleep on his couch.
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Jul 31, 2017 17:51
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Metrics are basically a death sentence to any business.
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Jul 31, 2017 17:52
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Rutibex posted:Just live in a homeless shelter until you get your first pay cheque. also it doesn't cost anything to bring a backpack of stuff. lol if you own material possessions that won't fit into a backpack Because you are definitely employee material if you have no fixed abode and bring a backpack containing all of your possessions to your job interview.
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Jul 31, 2017 17:54
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Rutibex is an amazing poster because he does this super low-level trolling across multiple different subforums to the point where he's kinda famous for it in a few threads but he still manages to fly under the radar enough to get people really angry at him  e: same VVVV Rockman Reserve fucked around with this message at 19:26 on Jul 31, 2017 |
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Jul 31, 2017 17:56
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food court bailiff posted:Rutibex is an amazing poster because he does this super low-level trolling across multiple different subforums to the point where he's kinda famous for it in a few threads but he still manages to fly under the radar enough to get people really angry at him he is low-key one of my favorite posters for exactly this reason
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Jul 31, 2017 18:02
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food court bailiff posted:Rutibex is an amazing poster
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Jul 31, 2017 18:21
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Rutibex posted:lol if you own material possessions that won't fit into a backpack https://www.youtube.com/watch?v=UsRP9EUrXjo
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Jul 31, 2017 19:31
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seriously though, you can move for better work. people have been doing that for hundreds of years in america, and they didn't have much more than the clothes on their back when they moved. if you can't sacrifice a few comforts temporarily to better your station in life maybe retail is the right place for you
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Jul 31, 2017 19:43
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Choco1980 posted:Horrible Customers: Liquor Laws Chat To be fair, liquor laws are both draconian and complex - they vary in crazy ways from state to state (or county, or town!), and any slip-up can cost you your entire livelihood. I don't blame anyone for either the corporate policies or their carrying-out of said policies. I worked at a liquor store back when fire was invented (I am an old). In my state, all members of the party had to have ID. My manager made me refuse to sell a pack of beer to a family. It started out cute - dad and adorable little boy coming in before the football game to pick up some suds. Little boy was maybe 4 years old and wanted so bad to be like his daddy. Dad graciously allowed the tot to carry the 12-pack, which he heroically managed to do for a few steps before sheepishly giving in and letting Dad bring it to the counter. My manager called me up on the store phone and told me to kick them out. He hid in the office while the kid cried because it was his fault.
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Jul 31, 2017 20:33
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Gorilla Salad posted:none of that matters. Your niece and I came to exactly the same conclusion. Also, if they pay for a more expensive thing that isn't itemised than the "correct" size for that month, then just ring up the one that gets you points, then say you accidentally shortchanged someone at the end of the shift. 
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Jul 31, 2017 21:41
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Also you only can get feedback from people who use loyalty cards, which had the obvious effect of nobody asking for them anymore.
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Jul 31, 2017 21:43
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food court bailiff posted:Rutibex is an amazing poster because he does this super low-level trolling across multiple different subforums to the point where he's kinda famous for it in a few threads but he still manages to fly under the radar enough to get people really angry at him YES I MAD
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Jul 31, 2017 21:48
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Gorilla Salad posted:I have a niece who currently works retail and, each month, corporate selects a bunch of specials as the ones they really want staff to push. There may be 50 different specials running, but head office will only care about a dozen or so of them. Does she work at Gamestop or is another company doing that poo poo?
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Jul 31, 2017 23:14
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