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Proteus Jones posted:Google Voice means one number to rule them all. The only thing is, I seem to remember being able to schedule DnD hours with it, and now I have to basically turn it on and off manually. It's not a *huge* deal, since work generally doesn't abuse it. On one hand it's a lovely change. On the other hand at least Google started thinking about GV again rather than just shutting it down. On the web client: hit the 3 dots on the left and switch to "Legacy Google Voice." Go to Settings, Edit under your phone number, Advanced Settings and set up your Ring Schedule.
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Aug 5, 2017 07:07
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MisterOblivious posted:On one hand it's a lovely change. On the other hand at least Google started thinking about GV again rather than just shutting it down. Oh, holy poo poo you're the best. I didn't even think to check the web client. Thanks!
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Aug 5, 2017 07:36
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Regarding internal security stuff (I know I'm a little late)... I work at a MSP, we probably have somewhere between 700 and 1,000 employees at this point. The security team sent out a fake phishing email a few months ago (after warning everyone they were going to do it at some point that month). Something like 30% of all employees clicked on the link, and 19% actually entered their domain creds in the site. Good times. I don't know what was done with that 19%, but I guarantee no one's job was threatened. Last year we got our own poo poo crypto'ed three times, twice by the same person.
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Aug 6, 2017 07:29
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Dick Trauma posted:I advised them to skip that step and proceed directly to adopting a child. Zamboni Apocalypse posted:A ticket came in: Why won't it stop pooping?
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Aug 6, 2017 14:39
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MANime in the sheets posted:Regarding internal security stuff (I know I'm a little late)... I can confirm these kinds of numbers for a corp orders of magnitude bigger 
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Aug 6, 2017 15:35
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AAAAA! Real Muenster posted:By boss called my deskphone once and heard that earfull and asked about it; I explained, and he cant believe how nice the voicemail is and respects my professionalism. I expected that sentence to end with some variant of, "...and he told me to change it because we don't conduct ourselves that way in THIS company, young man, I expect you to thank the caller for wasting your time and inquire as to whether they would like you to call them back immediately so they can waste more of it." Good boss.
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Aug 7, 2017 08:30
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A ticket came in. The client needs to access our governments Business Registers Agency's portal. They received step by step instruction from them:quote:Remove all versions of Java from PC and install following one (8u71) I feel like murdering someone.
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Aug 7, 2017 11:53
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The Claptain posted:I feel like murdering someone.
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Aug 7, 2017 13:38
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Good thing VMs exist to contain that walking security nightmare.
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Aug 7, 2017 13:57
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My GF told me that at her new job, the owner used to do the schedules in MS paint. She used nothing but the paintbrush tool and hand drew a chart and wrote in everyone's names and times. She didn't even use the erase tool when she had to make changes, she drew over it with white. One of the first things my GF did was dump that stupid loving schedule and make her own in MS word instead of excel UGH I know this thread gets off on people using the wrong tool for the job but seriously what the ever living gently caress, MS paint for a schedule is a new one to me.
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Aug 7, 2017 14:00
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Good loving lord why do people insist on doing exactly what you tell them not to? Backstory: Our voicemail server croaked on Saturday. It's dead, Jim. Blackbox can't do anything about it till at least Monday because the thing is loving ancient and nobody has parts. I sent out an email to the entire org saying that the helpdesk is going to be forwarded to my cell phone and to please submit a ticket to the helpdesk via email so that we can actually process your request, instead of having it ignored by me. Then I left to go to the beach. Currently: I can't even floss my goddamn teeth because people are blowing up my phone. Okay, like 2 requests were reasonable but still, you could have just put in a ticket... Meanwhile my boss took the only other person who is in the office right now, down to the server room to gawk at the dead server and idk, poke it with a stick or something? You better believe that after I found that out I changed the call forwarding to his cell phone. I'm gonna go make a rum and coke and dip my toes in the ocean. ttyl.  Edit: OH GOD everyone is calling in sick/late today and my boss just called asking if I can come in. HAHAHAHA, no. I thought about saying that I'm leaving now and that I'll be there in 72 hours, but instead I just sent him a nice new background picture: 
GnarlyCharlie4u fucked around with this message at 14:17 on Aug 7, 2017 |
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Aug 7, 2017 14:03
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Got a ticket this morning with a typo that made me chuckle This job is slowly killing me since they cut my assistant position, but I signed the papers on a new house yesterday so I'm finally out of the post-divorce apartment-dwelling hell I've been in, so there's that.
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Aug 7, 2017 14:51
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Renegret posted:My GF told me that at her new job, the owner used to do the schedules in MS paint. I'm sorry, but that's awesome.
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Aug 7, 2017 15:05
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Renegret posted:My GF told me that at her new job, the owner used to do the schedules in MS paint. She used nothing but the paintbrush tool and hand drew a chart and wrote in everyone's names and times. She didn't even use the erase tool when she had to make changes, she drew over it with white. One of the first things my GF did was dump that stupid loving schedule and make her own in MS word instead of excel UGH When all you have is a paint brush...
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Aug 7, 2017 15:46
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Please tell me she hand-wrote in the names using the paintbrush tool instead of the text tool. I can infer this already but I need positive clarification.
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Aug 7, 2017 15:56
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Yes document processing guy Acrobat is indeed a pile of failure and stupidity but it's 9am I really don't need to hear exactly how much poo poo you think it is.
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Aug 7, 2017 17:02
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Data Graham posted:Please tell me she hand-wrote in the names using the paintbrush tool instead of the text tool. the truth is I don't know but in my head cannon she does, so I didn't ask so the magic won't be ruined Volmarias posted:When all you have is a paint brush... Also funny enough, she had a .pdf that she had to edit today, but doesn't have Adobe Acrobat. Her boss told her to fix it in paint.
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Aug 7, 2017 19:57
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Renegret posted:Also funny enough, she had a .pdf that she had to edit today, but doesn't have Adobe Acrobat. After she prints and scans it, no doubt.
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Aug 7, 2017 20:20
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We have people putting in tickets for Acrobat Pro licenses because "they need to collaborate on PDFs". Ugh. Yes we've tried having the talk that a PDF is what you export to, not what you work from, but I guess they really enjoy editing stuff in Acrobat for some reason.
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Aug 7, 2017 20:24
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Making PDF editable in the first place was a mistake.
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Aug 7, 2017 20:28
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Collateral Damage posted:Making PDF editable in the first place was a mistake. Truth
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Aug 7, 2017 20:43
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Collateral Damage posted:Making PDF editable in the first place was a mistake. Not an empty quote.
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Aug 7, 2017 21:21
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Collateral Damage posted:Making PDF editable in the first place was a mistake. This is the most painful thing I have to do most days.
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Aug 7, 2017 21:25
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LethalGeek posted:This is the most painful thing I have to do most days. Same here... And since we don't have Acrobat, LibreOffice Draw can open most PDFs and allow you to make changes, long as the PDF is not a image and assuming you are not missing the fonts.
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Aug 7, 2017 21:31
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stevewm posted:Same here... And since we don't have Acrobat, LibreOffice Draw can open most PDFs and allow you to make changes, long as the PDF is not a image and assuming you are not missing the fonts. So can Word.
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Aug 7, 2017 22:33
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turn left hillary!! noo posted:After she prints and scans it, no doubt. uh......... let's just say when she gets home from work I'm going to teach her the snipping tool
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Aug 7, 2017 23:08
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Renegret posted:uh......... Greenshot or nothing 
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Aug 7, 2017 23:34
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Pacra posted:Greenshot or nothing  I used greenshot to make that and upload it. Also, Greenshot's mini image editor with arrow shapes is pretty much the best. e: 
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Aug 8, 2017 00:03
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The Fool posted:
Heh, I wish I'd known about that the time I had to explain to a user what "blank space in the folder" meant. Had to use paint.
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Aug 8, 2017 00:47
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Collateral Damage posted:Making PDF editable in the first place was a mistake. Counter-point. Fixing a contract right before it was emailed, with the guy who wrote it having gone on vacation with his laptop that had the original on it where a zero was missed in the agreed on price.
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Aug 8, 2017 03:26
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Humbug Scoolbus posted:Counter-point. Fixing a contract right before it was emailed, with the guy who wrote it having gone on vacation with his laptop that had the original on it where a zero was missed in the agreed on price. Yes I've heard people ask that.
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Aug 8, 2017 09:11
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I dug up a ticket from Janurary. It's an endless stream of Is there any update to this ticket? Defect #### has been opened. Is there any update to this ticket? Defect #### has been opened. Is there any update to Defect ####? Defect #### has been opened. Time to work my magic, as someone who no longer gives a poo poo about soft people skills.
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Aug 8, 2017 12:17
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Avenging_Mikon posted:So can Word. Haven't used MS Word for quite some time, nice to know it gained this ability.
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Aug 8, 2017 13:41
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Collateral Damage posted:Making PDF editable in the first place was a mistake. Even if the act of creating a PDF was literally carving words and graphics into stone tablets with a hammer and chisel people could would still ask if it could be edited.
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Aug 8, 2017 13:56
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The Fool posted:
My two favorite features are the fact you can snapshot any dropdown menu, or any dialog or window where it would disappear if you tried to use snipping tool; and that magnifying glass on capture so you can get pixel perfect caps if youre an insane OCD how-to'er like me
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Aug 8, 2017 14:49
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Super Slash posted:Even if the act of creating a PDF was literally carving words and graphics into stone tablets with a hammer and chisel people could would still ask if it could be edited. You know that God called Moses up the day after the Commandments and was like "Hey, that one about asses, I just need to make a TEENY TINY correction"
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Aug 8, 2017 14:52
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"Oh, oh, thou shalt NOT commit adultery. Okay yeah, that makes more sense"
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Aug 8, 2017 15:00
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Pacra posted:My two favorite features are the fact you can snapshot any dropdown menu, or any dialog or window where it would disappear if you tried to use snipping tool; and that magnifying glass on capture so you can get pixel perfect caps if youre an insane OCD how-to'er like me Snipping Tool in Windows 10 can take a snapshot with a delay, giving you time to open a menu or a dialog.
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Aug 8, 2017 15:02
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Haven't used it in a while. But steps recorder was pretty decent wasn't it?
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Aug 8, 2017 15:10
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stevewm posted:Haven't used MS Word for quite some time, nice to know it gained this ability. Yeah. Works fairly well, too. It's an option for those who already have office and don't want to download libreoffice or pay for Acrobat.
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Aug 8, 2017 16:12
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