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Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.
This new hire has set off a shitstorm. I mentioned it to the HR person and for once instead of her usual fake sunshine & roses she was genuinely pissed off. It turns out the CEO spontaneously hired him without first speaking with the consultant or general counsel, the two people who have been trying to fashion themselves as operations gatekeepers.

So now HR is pissed, the consultant is pissed, the department head this new guy works for is pissed. Everyone involved is angry, except me.

This pleases me. :smuggo:

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MC Fruit Stripe
Nov 26, 2002

around and around we go
Brief interlude from DT's more interesting story. Is it acceptable to unmute on a confererence call, yell "Shut up. Shut up. Shut your loving mouth. Stop talking. Shut. Up." and then go back on mute? Answer quickly please.

For those of you who live and die by my posts, you know that I adore one of the PMs I work with, and the other one is useless. I've been on three calls with the useless one so far today and I'm just completely done with this guy.

For anyone who might be heading to a position of leadership in their career, whether with direct reports or as a PM, please know this. Talking isn't leading. Talking is talking. If you're holding the floor for 3 and 5 minutes at a time during a conversation, you are ineffective.

Japanese Dating Sim
Nov 12, 2003

hehe
Lipstick Apathy

MC Fruit Stripe posted:

Brief interlude from DT's more interesting story. Is it acceptable to unmute on a confererence call, yell "Shut up. Shut up. Shut your loving mouth. Stop talking. Shut. Up." and then go back on mute? Answer quickly please.

I really wish it was but, short of being the owner/CEO of the company or someone of equal importance, probably not? I guess it could be one of those magical "saying what everyone was thinking" moments but since you seem to mostly like your job... :effort:

Actually, I guess I should ask first: what sort of conference call is this? Is there some possibility that such an outburst would be met with "Who was that?" and a bunch of silence?

MC Fruit Stripe
Nov 26, 2002

around and around we go
Unfortunately, whether it's 2 people or 200 people, when Stripe talks, you know Stripe talked.

22 Eargesplitten
Oct 10, 2010



MC Fruit Stripe posted:

Unfortunately, whether it's 2 people or 200 people, when Stripe talks, you know Stripe talked.

Soundboard?

xzzy
Mar 5, 2009

If you run a mac, pipe your speech through the 'say' command.

Bunni-kat
May 25, 2010

Service Desk B-b-bunny...
How can-ca-caaaaan I
help-p-p-p you?

This. It's easy enough to get a clip of someone saying shut up. I prefer Dr. Evil from Austin Powers.

ChubbyThePhat
Dec 22, 2006

Who nico nico needs anyone else
I would have a hard time resisting a Duke Nukem soundboard.

Japanese Dating Sim
Nov 12, 2003

hehe
Lipstick Apathy

ChubbyThePhat posted:

I would have a hard time resisting a Duke Nukem soundboard.

Excuse me who the heck is this? Balls of steel, what is that?

milk milk lemonade
Jul 29, 2016

MC Fruit Stripe posted:

For anyone who might be heading to a position of leadership in their career, whether with direct reports or as a PM, please know this. Talking isn't leading. Talking is talking. If you're holding the floor for 3 and 5 minutes at a time during a conversation, you are ineffective.

So you're saying unhinged 30 minute rally speeches aren't an effective use of people's time?

Oh dear

The Iron Rose
May 12, 2012

:minnie: Cat Army :minnie:
Fuuuuuck keychain and AD.

In other news I just spent literally an hour with a user to install a printer and change her password. The printer took five minutes.

Japanese Dating Sim
Nov 12, 2003

hehe
Lipstick Apathy

The Iron Rose posted:

Fuuuuuck keychain and AD.

So much this.

guppy
Sep 21, 2004

sting like a byob
We have a new PM in the building. I have no idea what she does or what projects she is assigned to. But when I walked by her desk, she had something work-related on her monitor, which is more than I can say for the other PM, who as far as I can tell has done basically nothing at all in the year+ he's worked here.

Thanks Ants
May 21, 2004

#essereFerrari



Have a look at https://macmule.com/projects/adpassmon/

In shut the gently caress up news:

https://www.youtube.com/watch?v=W6PuC6Tis1E

Japanese Dating Sim
Nov 12, 2003

hehe
Lipstick Apathy

Bookmarking this, thanks Thanks Ants.

Thanks Ants
May 21, 2004

#essereFerrari


The guy who made it hangs out in https://macadmins.herokuapp.com/ and people in there usually know what's going on. Look for the Jamf or Casper suite channel.

The Fool
Oct 16, 2003


Our CFO's email showed up in the Onliner Spambot (https://haveibeenpwned.com/PwnedWebsites#OnlinerSpambot) list. MFA can't get turned on fast enough.

Volmarias
Dec 31, 2002

EMAIL... THE INTERNET... SEARCH ENGINES...

TheParadigm posted:

Time to ask for a raise.

Heck, start going Iago and see how fast you can make the place crash into the ground.

Volmarias fucked around with this message at 01:24 on Sep 6, 2017

Wizard of the Deep
Sep 25, 2005

Another productive workday

guppy posted:

We have a new PM in the building. I have no idea what she does or what projects she is assigned to. But when I walked by her desk, she had something work-related on her monitor, which is more than I can say for the other PM, who as far as I can tell has done basically nothing at all in the year+ he's worked here.

Sounds like Other PM is one of the most effective PMs ever.

Wrath of the Bitch King
May 11, 2005

Research confirms that black is a color like silver is a color, and that beyond black is clarity.

devmd01 posted:

The follow up email from the vendor today when I specifically requested documentation on setting up SSL.

:murder:

It's still doing loving windows auth over an unencrypted connection, gently caress youuuuuuuu.

Ah yes, the incredible overhead of certificates and port 443. How will we overcome?

Peachfart
Jan 21, 2017

Wrath of the Bitch King posted:

Ah yes, the incredible overhead of certificates and port 443. How will we overcome?

Oh, it can happen.
I am the local network specialist for my company that manufactures and services copiers, and sometimes I have to go into the field to deal with bizarre issues. One of which was a software program which was installed onto a PC and hooked up to a copier that was supposed to be used for people that were sight and hearing disabled so they could operate the copier. It was pretty cool, except that it was a beta that was never fully released and nobody at
corporate had ever heard of it before.
Oh, and it didn't work. Even though we had sold it to a national organization that helped people with disabilities.
If you used this program to do anything it would either timeout and crash the copier, or it would work after an absurd delay of around 30 seconds. Since the only documentation was Google Translated from Japanese and didn't have any information other than 'install this', I started digging into the configuration files. After a few hours of fruitless testing, I saw that the software was connecting to the copier over port 443 and was set to communicate via SSL. I decided to disable SSL and try port 80. Suddenly it was speedy and worked perfectly.
The lesson I learnt that day was 'Never underestimate how poorly software can be coded'.

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


Had a weird one come across my desk that is starting to piss me off.

A 2TB Samsung HDD that seems healty, no issues copying files to another drive. Tests fine in Data Lifeguard Diagnostics. But will NOT format, even doing a compelete format which took 13 hours ended with the exact same file structure (and the files are there and not corrupted). I can delete files manually through explorer but once I power cycle the drive - they all come back with old Volume name and all files.

It's an NTFS Partitioned drive that was just for data - not the boot disk.

Elizabethan Error
May 18, 2006

it's write protected somehow.

The Iron Rose
May 12, 2012

:minnie: Cat Army :minnie:

Humphreys posted:

Had a weird one come across my desk that is starting to piss me off.

A 2TB Samsung HDD that seems healty, no issues copying files to another drive. Tests fine in Data Lifeguard Diagnostics. But will NOT format, even doing a compelete format which took 13 hours ended with the exact same file structure (and the files are there and not corrupted). I can delete files manually through explorer but once I power cycle the drive - they all come back with old Volume name and all files.

It's an NTFS Partitioned drive that was just for data - not the boot disk.

DBAN and DoD wipe, then reimage? Unless I'm missing something.

A Pinball Wizard
Mar 23, 2005

I know every trick, no freak's gonna beat my hands

College Slice

MC Fruit Stripe posted:


For anyone who might be heading to a position of leadership in their career, whether with direct reports or as a PM, please know this. Talking isn't leading. Talking is talking. If you're holding the floor for 3 and 5 minutes at a time during a conversation, you are ineffective.

Dear God, this. As much as I love my new boss, I hate her for this. We have had two hour-long meetings to decide what will go into the training we deliver to support regarding the new version of our software, which is longer than it would take to actually compile training material for every change being made in the new version of our software. And after all that, she decided she would go through the release notes herself and decide - and guess what, it's almost identical to the list we compiled earlier!

At least she is good about the meetings themselves- if they are scheduled for an hour, they end after an hour, no matter what.

22 Eargesplitten
Oct 10, 2010



Avenging_Mikon posted:

This. It's easy enough to get a clip of someone saying shut up. I prefer Dr. Evil from Austin Powers.

Found a clip for Stripe, in case he's on the phone and needs to put it up against a speaker.

https://www.youtube.com/watch?v=AgsEdU4l8XQ

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


The Iron Rose posted:

DBAN and DoD wipe, then reimage? Unless I'm missing something.

Trying DBAN with the full DoD wipe now with a spare system so I can't accidentally gently caress anything up. 36 hours to go until I know if it worked! Thanks for the tip. I've known OF DBAN for a long time but never used it and it wasn't top of mind. Cheers.

The drive at this stage disposable as we have the data, but this is more of an outside of work project now just for the sake of learning.

The Fool
Oct 16, 2003


Humphreys posted:

Trying DBAN with the full DoD wipe now with a spare system so I can't accidentally gently caress anything up. 36 hours to go until I know if it worked! Thanks for the tip. I've known OF DBAN for a long time but never used it and it wasn't top of mind. Cheers.

The drive at this stage disposable as we have the data, but this is more of an outside of work project now just for the sake of learning.

Is it a hybrid drive? Is the sata controller intel?

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


The Fool posted:

Is it a hybrid drive? Is the sata controller intel?

It's just a regular platter drive: Samsung HD204UI

The SATA Controller is Intel on the test machine from what I can gather, motherboard: http://www.asrock.com/mb/Intel/H87M%20Pro4/

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal
VMWare upgrade from 5.0 to 6.0 on Cisco UCS. VAR sees it only has a single SD card, want to upgrade to 2 cards.

Maintenance window started at 9 PM, SD cards won't build a raid, sync utility wastes an hour and then fails at 1 AM.

Maintenance window is now stretching into 3 AM. Yaaaay!

edit for the sleeping people; still camping out at 4:20. Services are starting to come back online, finally. SD cards never RAIDed and we're running off a single card.

Boy I love working 11AM to 4PM, then 9PM to 5AM. What a wonderful schedule.

E2: everything was working, then the doofus who was too tired tried to make a few improvements. Now critical systems are down and the guy can't figure out how to unfuck it. Welcome to 6 AM everybody.

Judge Schnoopy fucked around with this message at 11:17 on Sep 6, 2017

milk milk lemonade
Jul 29, 2016
I had a gig like that and I learned just to do all that stuff myself. You're going to get stuck in IT Director-but-not-really hell if you keep letting the vendors do all the work for you.

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal
Yeah no, the project scope is upgrading call manager from 8.6 to 11.5 including migrating from a 2821 router to a 4331, with an underlying ESXi upgrade from 5.0 to 6.0. Not only do I not possess the knowledge to do the upgrade, I think it would be wholly irresponsible to just "do it myself" without contracting professional services.

DelphiAegis
Jun 21, 2010

Irritated Goat posted:

Please stop putting your entire god drat request in the subject :sigh: I also don't need a full greeting in it too.

"Hi friends, I need to be unlocked from <application>". gently caress. It's irrational but it's annoying as poo poo.

This goes along with people who put "famous" quotes in signatures, insert their religion into work junk, and all the other dumb rear end common e-mail things. :sigh:

Oh, and gently caress abusive rear end loving coworkers. Worker A calls us upset because her Boss told us to uninstall Office because it was a different version than everyone else's. Well, in the middle of it, our entire loving data center lost power so we didn't finish. Boss yells at Worker A instead of just finding out a status.

This is why I thanked god the day that our head of Marketing set email standards across the entire business, without exception, and with clear punishments for non-compliance. And helpfully included a secondary signature that you can use for just replies that is cut down, so reply chains aren't lolhuge.

Doesn't stop idiots from somehow inserting an eye-bleeding textured background on their email. Or requesting read receipts on literally everything they send..

Thanks Ants
May 21, 2004

#essereFerrari


Every paragraph outlined with marching ants

DelphiAegis
Jun 21, 2010
Every email and SfB reply in sparkling fonts that are so close to background color, it is completely unable to be read except by highlighting text. It's like spoiler text for stupid people.

Sickening
Jul 16, 2007

Black summer was the best summer.

Judge Schnoopy posted:

VMWare upgrade from 5.0 to 6.0 on Cisco UCS. VAR sees it only has a single SD card, want to upgrade to 2 cards.

Maintenance window started at 9 PM, SD cards won't build a raid, sync utility wastes an hour and then fails at 1 AM.

Maintenance window is now stretching into 3 AM. Yaaaay!

edit for the sleeping people; still camping out at 4:20. Services are starting to come back online, finally. SD cards never RAIDed and we're running off a single card.

Boy I love working 11AM to 4PM, then 9PM to 5AM. What a wonderful schedule.

E2: everything was working, then the doofus who was too tired tried to make a few improvements. Now critical systems are down and the guy can't figure out how to unfuck it. Welcome to 6 AM everybody.

Did you guys not use the right esxi image?

milk milk lemonade
Jul 29, 2016

Judge Schnoopy posted:

Yeah no, the project scope is upgrading call manager from 8.6 to 11.5 including migrating from a 2821 router to a 4331, with an underlying ESXi upgrade from 5.0 to 6.0. Not only do I not possess the knowledge to do the upgrade, I think it would be wholly irresponsible to just "do it myself" without contracting professional services.

None of that is difficult. You'd also be saving money and that's all someone in your role should be shooting for.

I'd be kicking all of those companies out of there and building a staff. You might find yourself in a really weird career purgatory. People who aren't doing all their own work as the only IT person on staff wind up being kinda worthless - they've never managed anyone and they're light years behind technically because they've spent their time 'supporting the business'. So when the time comes to look for a new position your options are limited to roles that basically boil down to vendor management, which at large companies might not even strictly be an IT concern.

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.

Judge Schnoopy posted:

VMWare upgrade from 5.0 to 6.0 on Cisco UCS. VAR sees it only has a single SD card, want to upgrade to 2 cards.

Maintenance window started at 9 PM, SD cards won't build a raid, sync utility wastes an hour and then fails at 1 AM.

Maintenance window is now stretching into 3 AM. Yaaaay!

edit for the sleeping people; still camping out at 4:20. Services are starting to come back online, finally. SD cards never RAIDed and we're running off a single card.

Boy I love working 11AM to 4PM, then 9PM to 5AM. What a wonderful schedule.

E2: everything was working, then the doofus who was too tired tried to make a few improvements. Now critical systems are down and the guy can't figure out how to unfuck it. Welcome to 6 AM everybody.

Never upgrade anything ever. :pseudo:

Super-NintendoUser
Jan 16, 2004

COWABUNGERDER COMPADRES
Soiled Meat
Well, this just happened:



Found out my NAS A/C plug melted...
What's the cheapest way to run a plex server these days?

Super-NintendoUser fucked around with this message at 15:59 on Sep 6, 2017

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Bigass Moth
Mar 6, 2004

I joined the #RXT REVOLUTION.
:boom:
he knows...

Judge Schnoopy posted:

VMWare upgrade from 5.0 to 6.0 on Cisco UCS. VAR sees it only has a single SD card, want to upgrade to 2 cards.

Maintenance window started at 9 PM, SD cards won't build a raid, sync utility wastes an hour and then fails at 1 AM.

Maintenance window is now stretching into 3 AM. Yaaaay!

edit for the sleeping people; still camping out at 4:20. Services are starting to come back online, finally. SD cards never RAIDed and we're running off a single card.

Boy I love working 11AM to 4PM, then 9PM to 5AM. What a wonderful schedule.

E2: everything was working, then the doofus who was too tired tried to make a few improvements. Now critical systems are down and the guy can't figure out how to unfuck it. Welcome to 6 AM everybody.

Yeah right after a disaster upgrade situation is maybe not the best time to "make a few improvements."

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