RE: A ticket came in: Did they take the printer into the shitters with them?

The Something Awful Forums > Archives > Comedy Goldmine > RE: A ticket came in: Did they take the printer into the shitters with them?

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MF_James: May 8, 2008; I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

spog posted:

Surprisingly, that worked.

I was expecting that if I rebooted, it would restart scanning from 0%, but no, it quite happily shut-up.

You and I both know that your colleagues don't know the difference between 12am and 12pm

Oh no, 12pm is the intended time because people turn off laptops and poo poo so they never get scanned.

Awful page snipe, we just on-boarded a new client, when was I told we were getting a new client? I wasn't told, I just started getting flooded with tickets because their DCs are super hosed.

# ? Oct 27, 2017 16:05

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# ? Jun 6, 2024 08:19

Wrath of the Bitch King: May 11, 2005; Research confirms that black is a color like silver is a color, and that beyond black is clarity.

I'm trying to convince the place I'm working now to move from SEP to SCEP for endpoint protection (since we already own the licensing and who gives a poo poo, it's endpoint), and now I'm down the rabbit hole of Gartner reports and magic quadrants.

Oy.

# ? Oct 27, 2017 16:07

MF_James: May 8, 2008; I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

oh SEP is fun, one of our clients uses that, it actually does a few things really well (application/device control specifically), but everything else sucks. At least LUA doesn't break every other week now though.

# ? Oct 27, 2017 16:09

Dr. Arbitrary: Mar 15, 2006; Bleak Gremlin

Crowley posted:

Get most people to read your mail: Mark the mail "Low Priority"

This works really well. That little blue arrow is strange and exotic.

# ? Oct 27, 2017 16:14

Wrath of the Bitch King: May 11, 2005; Research confirms that black is a color like silver is a color, and that beyond black is clarity.

MF_James posted:

oh SEP is fun, one of our clients uses that, it actually does a few things really well (application/device control specifically), but everything else sucks. At least LUA doesn't break every other week now though.

There are better ways to accomplish those things than lumping them in with your endpoint product, and their NTP component is a blight upon the Earth.

# ? Oct 27, 2017 16:28

MF_James: May 8, 2008; I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

Wrath of the Bitch King posted:

There are better ways to accomplish those things than lumping them in with your endpoint product, and their NTP component is a blight upon the Earth.

We only have AV enabled I think. It's been a long time since SEP was My Problem (shunted that off to the next new guy on our team ASAP)

# ? Oct 27, 2017 16:29

GreenNight: Feb 19, 2006; Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

We use SCEP and it works fine.

# ? Oct 27, 2017 16:30

AlternateAccount: Apr 25, 2005; FYGM

Submarine Sandpaper posted:

you missed an opportunity to become a MSP

You misread, clearly the dude is already working on sealing the deal with a service provider.

# ? Oct 27, 2017 16:59

Weatherman: Jul 30, 2003; WARBLEKLONK

Wrath of the Bitch King posted:

I'm trying to convince the place I'm working now to move from SEP to SCEP for endpoint protection (since we already own the licensing and who gives a poo poo, it's endpoint), and now I'm down the rabbit hole of Gartner reports and magic quadrants.

Oy.

Huh, I had just sent an email out to our team saying "So what do y'all think of moving from SEP to SCEP since we already own it and since we're looking to make much more use of SCCM now?"

# ? Oct 27, 2017 23:38

GreenNight: Feb 19, 2006; Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

SCEP found all the CCleaner viruses and cleaned em up. A++ would recommend.

# ? Oct 27, 2017 23:48

Wrath of the Bitch King: May 11, 2005; Research confirms that black is a color like silver is a color, and that beyond black is clarity.

I did this already at my old job and migrated the environment away from SEP. I look forward to continuing the trend of reducing Symantec's influence wherever I can.

# ? Oct 28, 2017 01:21

SyNack Sassimov: May 4, 2006; Let the robot win.
��--Captain James T. Vader

MF_James posted:

It's been a long time since SEP was My Problem (shunted that off to the next new guy on our team ASAP)

So you would say it's Somebody Else's Problem? :v:

# ? Oct 29, 2017 02:24

Corsair Pool Boy: Dec 17, 2004; College Slice

A customer got crypto.

Their only backup system was on-prem, and all users in the domain had full read-write access to it.

The first thing they did after removing all suspect workstations from the network was to delete all new/unknown files from all their servers.

Fortunately, we had nothing to do with backups for them because we're 'too expensive' and they don't trust anyone else to do it right...

# ? Oct 29, 2017 08:06

Crowley: Mar 13, 2003

MANime in the sheets posted:

Their only backup system was on-prem, and all users in the domain had full read-write access to it.

..and to think I got called "a bit paranoid" when I insisted on non-AD machines with separate random passwords for anything with delete/alter access. Backup and restore? Sure, but no saved account can modify or delete anything!

A PHONECALL CAME IN!

:downs:

Our new wireless dental scanner isn't working. It can't see the network.
:geno:

*looks at it* This scanner doesn't follow specs. It can only use 2.4 GHz, and we only use 5 GHz.
:downs:

Can't you turn it on just where we will use it?
:geno:

Sorry, but no. Policy since last year, as per [Central IT policy board] decision.
:downs:

But..

No!

But the vendor doesn't support 5 GHz at all!
:geno:

No!

C-LEVELS HEEELP!
Guess who said "Did you look at the policy?" and told them to pound sand.

They're working with the vendor to get 5 GHz added to the product, and I couldn't care less. We're not bending any rules and degrading the network when we finally have an awesome solution that kicks all kinds of rear end.

# ? Oct 30, 2017 11:38

Sefal: Nov 8, 2011; Fun Shoe

Crowley posted:

Just like how you get people to read your mail.

Get a few more people to read your mail: Mark the mail "High Priority"
Get most people to read your mail: Mark the mail "Low Priority"
Get everyone to read your mail: Send the mail, wait 10 seconds, then recall it.

Brilliant

# ? Oct 30, 2017 11:40

SEKCobra: Feb 28, 2011; Hi
Don't look at my site

What argument is made against 2.4 GHz?

# ? Oct 30, 2017 11:53

Neddy Seagoon: Oct 12, 2012; "Hi Everybody!"

SEKCobra posted:

What argument is made against 2.4 GHz?

The echoing chorus of everyone else's wireless AP in the area interfering with eachother over a dozen channels.

# ? Oct 30, 2017 12:03

Crowley: Mar 13, 2003

Neddy Seagoon posted:

The echoing chorus of everyone else's wireless AP in the area interfering with eachother over a dozen channels.

Reduced noise was definitely a deciding factor. Microwave ovens, baby monitors, car remotes, garage openers, other APs, etc. 5 GHz also gives us better speeds. Plus, as far as I know (I didn't set it up) we can now use both transmitters in the APs for 5 GHz.

# ? Oct 30, 2017 12:28

Renegret: May 26, 2007; THANK YOU FOR CALLING HELP DOG, INC.

YOUR POSITION IN THE QUEUE IS *pbbbbbbbbbbbbbbbbt*

Cat Army Sworn Enemy

Well that was a nice extended weekend, I wonder how my queue looks

# ? Oct 30, 2017 13:01

Potato Salad: Oct 23, 2014; nobody cares

snip

# ? Oct 30, 2017 15:50

Levitate: Sep 30, 2005; randy newman voice

YOU'VE GOT A LAFRENI�RE IN ME

MANime in the sheets posted:

A customer got crypto.

Their only backup system was on-prem, and all users in the domain had full read-write access to it.

The first thing they did after removing all suspect workstations from the network was to delete all new/unknown files from all their servers.

Fortunately, we had nothing to do with backups for them because we're 'too expensive' and they don't trust anyone else to do it right...

holy poo poo

# ? Oct 30, 2017 16:26

MF_James: May 8, 2008; I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

Levitate posted:

holy poo poo

Sounds like they won't be a customer anymore depending on what data got hit.

# ? Oct 30, 2017 16:28

ConfusedUs: Feb 24, 2004; Bees?
You want fucking bees?
Here you go!
ROLL INITIATIVE!!

MANime in the sheets posted:

A customer got crypto.

Their only backup system was on-prem, and all users in the domain had full read-write access to it.

The first thing they did after removing all suspect workstations from the network was to delete all new/unknown files from all their servers.

Fortunately, we had nothing to do with backups for them because we're 'too expensive' and they don't trust anyone else to do it right...

The number of companies that pay lip service to backups is truly staggering. In order of most common offenders to least, I'd say that most small businesses fall afoul of one or more of the following:

Thinking that copying the file(s) to another location, and removing the original, counts as a backup. It doesn't: if you only have one copy, it's not a backup.
Thinking that RAID is a backup. It's not. Really this is just an extension of the above, but it's so common it's worth listing on its own.
Thinking that it's okay to have both your backups and your original data accessible from the same computer. It's not. Ransomware will gently caress you up.
Thinking it's safe to have your (only) backup and original data physically located near each other. It's not, and it doesn't have to be a complete disaster that levels the building to take out all your data.

# ? Oct 30, 2017 16:43

D34THROW: Jan 29, 2012; RETAIL RETAIL LISTEN TO ME BITCH ABOUT RETAIL

We used to back up our QuickBooks nightly to a flash drive that was kept in the office AND one on the manager's keychain.

We don't anymore. I can't wait for the aftermath. :allears:

# ? Oct 30, 2017 18:34

wa27: Jan 15, 2007

With the ridiculous price of Bitcoin these days, are cryptos asking for fractions of coins yet?

# ? Oct 30, 2017 18:45

vanity slug: Jul 20, 2010

wa27 posted:

With the ridiculous price of Bitcoin these days, are cryptos asking for fractions of coins yet?

Of course they have, do you think they're asking for 4-5k in ransom these days? It's usually around 300 USD.

# ? Oct 30, 2017 18:53

Dr. Arbitrary: Mar 15, 2006; Bleak Gremlin

Edit: Totally misunderstood the question.

# ? Oct 30, 2017 18:55

wa27: Jan 15, 2007

Jeoh posted:

Of course they have, do you think they're asking for 4-5k in ransom these days? It's usually around 300 USD.

The only two times I ran into crypto variants, they were asking for 1 BTC. First time I saw it, that was $200. Second time it was like $500. I thought maybe it just never changed.

I guess I forgot they probably get most of their ransom payments off home users.

# ? Oct 30, 2017 19:10

Paladine_PSoT: Jan 2, 2010; If you have a problem Yo, I'll solve it

Crosspost:

It's been a few years, do we want to do another christmas group buy?

# ? Oct 31, 2017 01:11

kensei: Dec 27, 2007; He has come home, where he belongs. The Ancient Mariner returns to lead his first team to glory, forever and ever. Amen!

Paladine_PSoT posted:

Crosspost:

It's been a few years, do we want to do another christmas group buy?

Message me, I'm in

# ? Oct 31, 2017 01:17

Cool Dad: Jun 15, 2007; It is always Friday night, motherfuckers

wa27 posted:

The only two times I ran into crypto variants, they were asking for 1 BTC. First time I saw it, that was $200. Second time it was like $500. I thought maybe it just never changed.

I guess I forgot they probably get most of their ransom payments off home users.

I wonder if that's true. I'm not sure many home users would go through the hassle of buying and transmitting Bitcoin, let alone the expense. I would bet it's mostly small-medium businesses with inadequate backup solutions.

# ? Oct 31, 2017 01:18

Sirotan: Oct 17, 2006; Sirotan is a seal.

Paladine_PSoT posted:

Crosspost:

It's been a few years, do we want to do another christmas group buy?

Yes!

# ? Oct 31, 2017 01:18

Dr. Arbitrary: Mar 15, 2006; Bleak Gremlin

Mine died a few weeks ago. I'm in.

# ? Oct 31, 2017 01:20

Sirotan: Oct 17, 2006; Sirotan is a seal.

Another USB stick though? Or something different?

# ? Oct 31, 2017 01:27

Thanks Ants: May 21, 2004; #essereFerrari

Can you get bottle openers that are also U2F keys?

# ? Oct 31, 2017 01:28

Relyssa: Jul 29, 2012

Paladine_PSoT posted:

Crosspost:

It's been a few years, do we want to do another christmas group buy?

I'm in if I can get one in the UK.

# ? Oct 31, 2017 01:43

Renegret: May 26, 2007; THANK YOU FOR CALLING HELP DOG, INC.

YOUR POSITION IN THE QUEUE IS *pbbbbbbbbbbbbbbbbt*

Cat Army Sworn Enemy

Paladine_PSoT posted:

Crosspost:

It's been a few years, do we want to do another christmas group buy?

hell yeah mine fell apart into my tiny pieces because I beat it up pretty hard

# ? Oct 31, 2017 02:22

Virigoth: Apr 28, 2009; Corona rules everything around me
C.R.E.A.M. get the virus
In the ICU y'all......

Yep! This will save me Christmas shopping this year.

# ? Oct 31, 2017 02:27

Humbug Scoolbus: Apr 25, 2008; The scarlet letter was her passport into regions where other women dared not tread. Shame, Despair, Solitude! These had been her teachers, stern and wild ones, and they had made her strong, but taught her much amiss.; Clapping Larry

I need a new key too.

# ? Oct 31, 2017 05:09

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# ? Jun 6, 2024 08:19

Malek: Jun 22, 2003; Shut up Girl!
And as always: Kill Hitler.

Let me know, this looks awesome

# ? Oct 31, 2017 06:26

The Something Awful Forums > Archives > Comedy Goldmine > RE: A ticket came in: Did they take the printer into the shitters with them?

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