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Cop Porn Popper posted:It it wasn't for the fact that I like and respect my store manager and don't want to leave her in a bind, I'd have told them to shove this job up their rear end when I saw this abomination of a schedule. Congrats on letting the company take advantage of your kind nature and attachment to your co-workers, I guess 
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Nov 11, 2017 15:59
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What was it about last night that made every customer a total rear end in a top hat? Three employees on the floor, we're packed to the gills and the drive thru line goes around the building and you come up to the handoff and say "I dont mean to be rude but did you guys even get my order?" as its in the blender about to be poured and finished after I set up hot bar for a co-worker. I'd just exhausted all compassion at that point so I just looked at him and finished his drink and handed it to him. At least one girl was so forgiving when her drink was rang up wrong and I was so frazzled that it took her three times to explain that she'd ordered it hot not iced. I felt like a total dick for being short with her. Too bad only supervisors carry free drink cards because she definitely deserved one for her patience.
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Nov 11, 2017 18:47
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Cop Porn Popper posted:Currently in a 10 day streak of closing shifts due to my store manager being on vacation. The district manager feels this is too many closing shifts in a row, so he wants the retail counter manager who is currently doing openings to give one up so I can do my job as asst manager and open one day to break up the string of closing shifts and give me a break. He'd of course find someone to close that day. (He won't, I'm placing bets on me pulling an open to close if he decides to make this a reality) I wish i had your district manager. The only shifts I get are closing shifts and those are really grating after 5 straight months of nothing but closing.
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Nov 11, 2017 20:33
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Eric the Mauve posted:Congrats on letting the company take advantage of your kind nature and attachment to your co-workers, I guess This is 100% how retail operations manage to keep remotely decent employees btw
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Nov 11, 2017 23:09
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Our fuel price today is ridiculous. It’s 30c/l more than the place literally across the street, and people are still using us. A u turn would have saved my last customer 20 bucks. As stupid as this is, don’t you dare complain to me about fuel prices when you can look out the door and see reasonable prices. I wish I had that much money to care so little.
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Nov 12, 2017 00:07
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My very strong preference is to only ever work closing shifts. Needless to say this has made me very popular. For some reason, when the government started letting us open past 5pm on a Saturday, there was incredible reluctance to do Saturday night shifts; despite the fact that it's a super quiet night - it's basically the perfect shift, I get to potter about peacefully making sure the department looks magnificent for the checkout manager, who is required to work sundays, so I get to look good for minimal effort. Plus with most off the dropkicks unwilling to be rostered on a Saturday night, I was essentially able to hand pick a team of entirely Tier 1 staff members to man the front end.
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Nov 12, 2017 02:48
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I hate working next to produce department. People graze the produce and leave pits and seeds loving everywhere in our department. Also those banana peels just laying across our 4 ft display of meat... really people? A few months back I even saw some fat kid literally do a 5 foot toss of a banana peel onto our seafood case while her mother's back was turned. Today was sample day for our store, where everybody makes a huge effort to put out samples despite not really having any additional hours to do so. I put shrimp on a 3 foot table with a trash can immediately next to the table. Of course it's too much to ask people to just extend their arms to drop shrimp tails into the trash can. Instead they put the wet shrimp tail right in front of the platter on the table cloth. It's a good thing I didn't witness that in action because I would have said something very rude.
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Nov 12, 2017 02:57
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dovetaile posted:I wish i had your district manager. The only shifts I get are closing shifts and those are really grating after 5 straight months of nothing but closing. I've worked closings for the last 2 years, only changing it up when we didn't have a person available to open due to sickness or vacations. The only reason I like day shifts is I get more sales and therefore a bigger commission check at the end of the month. I'm also fine going straight from close to open if I have the next day off where I can reset and adjust. Otherwise, getting out at 10:15pm and being in at 7am can suck my dick. By the time I've got home, showered, eaten and wound down, its midnight. That means if I fall asleep immediately, I'll get 6 hours of sleep. I never fall asleep immediately though. 
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Nov 12, 2017 04:25
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At least we get a mandatory 10 hour break between shifts. It’s great for people like me that live 5 mins away, but it still sucks for people who need an hour and 2 busses to get to work.
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Nov 12, 2017 05:13
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Daniel Bryan posted:I might be getting full time because one of the full timers in my crew gave notice and the other person who wants full time is really bad at their job. This happened which is good I think. I was already being scheduled like I was full time. Might as well get benefits and PTO.
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Nov 12, 2017 18:13
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Cop Porn Popper posted:I've worked closings for the last 2 years, only changing it up when we didn't have a person available to open due to sickness or vacations. The only reason I like day shifts is I get more sales and therefore a bigger commission check at the end of the month. I'm also fine going straight from close to open if I have the next day off where I can reset and adjust. Otherwise, getting out at 10:15pm and being in at 7am can suck my dick. By the time I've got home, showered, eaten and wound down, its midnight. That means if I fall asleep immediately, I'll get 6 hours of sleep. I never fall asleep immediately though. I mean, it's also that the opening person is goddamn terrible at her job but absolutely refuses to close and even if she does get a closing shift (because they gave me a day off) she complains so much and doesn't do poo poo that it's not worth putting her on closing shifts. Sadly that leaves me as the closer/opener (because she is so terrible at her job that oftentimes I have to do major tasking that she hasn't gotten to despite being there since 630 am). I just miss eating an actual dinner and watching TV. Plus, lately they've been giving me 8 hour shifts which take up my whole afternoon/night so I have no real time to socialize. I haven't seen my boyfriend in weeks between his schooling and my work there's just no time.
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Nov 12, 2017 23:02
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I done hosed up. I've been doing closing shifts every weekend for three months in a row and made the bonehead mistake of assuming I'd be scheduled to close on the Saturday I have an exam at 10am. Instead I get scheduled at 9a for an opening shift on just that day but close on Sunday. My boss' response is "Well you didn't request the morning off!" Argh.
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Nov 12, 2017 23:14
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The Aardvark posted:I done hosed up. I've been doing closing shifts every weekend for three months in a row and made the bonehead mistake of assuming I'd be scheduled to close on the Saturday I have an exam at 10am. Instead I get scheduled at 9a for an opening shift on just that day but close on Sunday. My boss' response is "Well you didn't request the morning off!" Argh. I am sure your exam is worth more than a retail job. Just tell them you are not able to work the shift and don't sweat it.
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Nov 13, 2017 07:22
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therobit posted:I am sure your exam is worth more than a retail job. Just tell them you are not able to work the shift and don't sweat it. That's the plan. It's just frustrating is all.
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Nov 13, 2017 08:06
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It's a great feeling when you're scanning an item for a customer and realize that it went out of date a week ago. A better feeling when you run back to get a different one and the entire SKU is also out of date by the same margin. Instead of being mad at me, my customer was grateful that I caught someone else's mistake and immediately went about trying to fix it. She waited patiently. I would have given her so much free poo poo if I could have, but instead, we just ( greatly ) discounted her a premium version of the thing she wanted. She didn't even protest or ask for more, just, "Thank you!" Goodbye, random lady. I'll think about you the next time some weapon is screaming at me over a loving quarter.
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Nov 13, 2017 09:03
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Shugojin posted:This is 100% how retail operations manage to keep remotely decent employees btw That's 75% of why I stayed at my job as long as I did. (The other 25% was I wanted to make enough to buy a used car, and once I'd done that, I peaced)
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Nov 13, 2017 13:18
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dovetaile posted:I wish i had your district manager. The only shifts I get are closing shifts and those are really grating after 5 straight months of nothing but closing. I worked at a Safeway deli for 10 months. Past a month on the job, I did nothing but close. Sunday through Friday, 5-11, for 7 months until they needed more day people. Yay for union rules separating Sunday as its own special snowflake workday. I was GOOD at closing. I kept poo poo moving and running, to the point where several people called me the Deli Dad because I was efficient. I kept all my cleaning poo poo on a service cart that I wheeled around the deli and our area of responsibility on the sales floor. But I hated missing bedtime. I cherished the one night I week I got to tuck my 3 kids in, and now that I'm back at a 9-5, I cherish every single night and am trying to make up for what I missed working a poo poo job. 
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Nov 13, 2017 18:12
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I recently became assistant manager at my store which is great overall but also means that now I get emailed the daily customer satisfaction survey reports that come in at 1AM. I've started checking them first thing in the morning. To quote my manager; "Nothing I could've said would've prepared you for this" after I got my first BS negative score.
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Nov 14, 2017 15:12
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SCA Enthusiast posted:I recently became assistant manager at my store which is great overall but also means that now I get emailed the daily customer satisfaction survey reports that come in at 1AM. I've started checking them first thing in the morning. To quote my manager; "Nothing I could've said would've prepared you for this" after I got my first BS negative score. Is it one of those where less than a 100% is a 0%?
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Nov 14, 2017 16:11
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D34THROW posted:Is it one of those where less than a 100% is a 0%? I like the ones where the pass mark is 90% but it's out of 9 questions or something equally bullshit. SCA Enthusiast posted:I recently became assistant manager at my store which is great overall but also means that now I get emailed the daily customer satisfaction survey reports that come in at 1AM. I've started checking them first thing in the morning. To quote my manager; "Nothing I could've said would've prepared you for this" after I got my first BS negative score. Congratulations on reaching the worst retail grade! Enjoy working the shifts your manager doesn't want to, continuing to have to deal with the same bullshit as the rank and file, while also having to manage them, and no overtime!
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Nov 14, 2017 16:34
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Fil5000 posted:I like the ones where the pass mark is 90% but it's out of 9 questions or something equally bullshit. I dunno, when I became an assistant manager I was thankful for the mostly permanent schedule, the 40 hours, the raise, the health insurance and the being able to tell the other assistant manager what I thought of him. Actually getting that job and working it for a year and change is what afforded me the opportunity to get out of retail. It looks really good on a resume. Being key holder makes you look responsible as hell to other employers.
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Nov 14, 2017 23:05
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SCA Enthusiast posted:I recently became assistant manager at my store which is great overall but also means that now I get emailed the daily customer satisfaction survey reports that come in at 1AM. I've started checking them first thing in the morning. To quote my manager; "Nothing I could've said would've prepared you for this" after I got my first BS negative score. Welcome to the worst position. You no longer get to pass all the obnoxious dickheads off to a higher level manager. As an added bonus, you are now expected to know all the things ever, even if you don't have the first clue what the gently caress is going on. And of course the best part, now you also get to deal with the dickheads in corporate! Elmnt80 fucked around with this message at 23:23 on Nov 14, 2017 |
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Nov 14, 2017 23:21
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As an AssMan you'll get to attend the fabled "conference call" every week. You know noone in your store knows what happens with them so you can make them last the whole rest of your shift, right?
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Nov 15, 2017 01:25
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2nd day of Non-Retail job orientation. So far I have been well fed, welcomed by a dozen people including the site president, and allowed to wander freely around my new workspace without being questioned by a single customer. I get a desk. I can put small personal items on it. I think I might cry tears of pure joy at some point this week. Friday night and Sunday I am scheduled my (now part-time) retail shifts. It's gonna be weird going back after a week of Having A Nice Job.
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Nov 15, 2017 02:57
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Faerunner posted:2nd day of Non-Retail job orientation. Welcome to the new world. I work a lab research tech job M-F 9-5 and I butcher Sunday mornings from 5am-2pm. It's so weird only being at the store one day a week but I get paid $28/hr on sundays and get to keep my 20% discount so I'm gonna keep doing it.
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Nov 15, 2017 03:20
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D34THROW posted:Is it one of those where less than a 100% is a 0%? No, I actually like the system overall. Customers get an email with a link that allows them to rate their experience on a 1-10 scale, then gives them an opportunity to say why. 9-10 are positive, 7-8 are neutral and 1-6 are negative. My company is small enough where our customer service team can review each one individually and reach out to people who gave a bad review. It only becomes a problem for the associate if a pattern develops, one pissed off dude won't get you in trouble. That said, the first one is the beginning of a pattern!  Fil5000 posted:I like the ones where the pass mark is 90% but it's out of 9 questions or something equally bullshit. Cop Porn Popper posted:Welcome to the worst position. You no longer get to pass all the obnoxious dickheads off to a higher level manager. As an added bonus, you are now expected to know all the things ever, even if you don't have the first clue what the gently caress is going on. And of course the best part, now you also get to deal with the dickheads in corporate! I don't mean to complain too much. Overall my company is really pretty chill, I have a good relationship with my manager, and we're a pretty specialized store where most of our customers are pretty happy to be there. Budgie posted:As an AssMan you'll get to attend the fabled "conference call" every week. You know noone in your store knows what happens with them so you can make them last the whole rest of your shift, right? lol we basically never do conference calls anymore because everyone knows they're a waste of time.
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Nov 15, 2017 03:57
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While I was conditioning today, I saw some old packaging. The product in question was a TV dinner, not one of the popular ones, that had passed the sell by a few months ago. I find them now and then, and it annoys me. I don't often have time to rotate everything I stock, and most of my product has a shelf life between 2-3 years. For the vast, vast majority of what I sell, rotation through sales is very viable. After finding two expired things in my department, I was on-guard when I went through dairy. I found a few bottles of juice that expired a month ago, got annoyed, emptied them out. Came back. Found more. Got a shopping cart. Filled it. Got a second loving shopping cart HOLY poo poo WHY ARE THERE EGGS THAT EXPIRED IN loving SEPTEMBER IN THE CASE. I would have gotten out half an hour early if I didn't go on a search and destroy mission through dairy. Ungh. Somehow I will be complained at for going above and beyond.
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Nov 15, 2017 04:32
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My DM went through with his plan so I had today off and a keyholder got called in from another store. Said manager and a closer from our store got hit by someone doing a quick change scam for $60 and the safe came up $100 short. Now my DM is stopping in tomorrow to figure out what the gently caress, I probably get to talk to the area loss prevention officer and who knows what else. The difference in paying me overtime vs having this other manager in would have been like 35 bucks. Wonder how pissed my DM would be if I pointed this out tomorrow.
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Nov 15, 2017 04:56
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NerdyMcNerdNerd posted:I would have gotten out half an hour early if I didn't go on a search and destroy mission through dairy. Ungh. Somehow I will be complained at for going above and beyond.  Now the shelves look too empty!! 
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Nov 15, 2017 17:12
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There is literally too much stock in my shop now. You cannot fit a single box of stuff more in our storage, fridge or shelves, which is a real shame because there is a couple of pallets worth of gear just lying around. I have no idea why this is happening, and our delivery driver has said it's happening everywhere. We usually have about a pallet of water bottle 24 packs outside and we got six pallets one day last week, meaning we now have an entire side of the building covered with head high stacks of water bottles like we're next to a goddamn rally. We aren't selling anything more, or expecting it. As a fun side note, we're finally at the point we every customer is getting up-sold to, and have aced that particular part of our surveys for over a month now. But guess what? Sales are down so now we need to work on our ~conversion rate~. Get hosed. Just get hosed.
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Nov 15, 2017 22:07
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Zenithe posted:There is literally too much stock in my shop now. You cannot fit a single box of stuff more in our storage, fridge or shelves, which is a real shame because there is a couple of pallets worth of gear just lying around. I have no idea why this is happening, and our delivery driver has said it's happening everywhere. We usually have about a pallet of water bottle 24 packs outside and we got six pallets one day last week, meaning we now have an entire side of the building covered with head high stacks of water bottles like we're next to a goddamn rally. We aren't selling anything more, or expecting it. In the US at least, this is the normal November runup to Black Friday, isn't it? All retailers pack their warehouses with merchandise 'til it hurts in November.
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Nov 15, 2017 22:08
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Lol someone found a few packs of cigarettes with Light on the box at one of our stores It hasn't been legal to have that word on a box since 2010, how old are those things
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Nov 15, 2017 22:27
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We were originally scheduled to get live trees on Friday, which was fine because we have plenty of people there on Fridays due to freight. Today we learned it's instead going to be Thursday (we have zero control over the trucks and not really knowing when certain deliveries show up is an annoyingly common problem) so now several of us are going to have to go in on our day off to unload trees probably in cold rain.
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Nov 15, 2017 22:34
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Eric the Mauve posted:In the US at least, this is the normal November runup to Black Friday, isn't it? All retailers pack their warehouses with merchandise 'til it hurts in November. Because a huge part of our clinetelle are businesses and their staff, we do considerably less trade over the holidays. Also we don't have a Black Friday equivalent in Australa. It's really weird.
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Nov 16, 2017 00:08
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I've been drafted to be the closing cashier the day before Thanksgiving. I hate cashier shifts a bunch. They're so loving boring.
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Nov 16, 2017 04:44
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Whelp, this week is the week before Thanksgiving week. This is the week where things ramp up and we have to have the ball rolling into next week. Unfortunately we've already started this week with a big wet fart. Someone called out sick Sunday, Monday, and Tuesday - all 8 hour shifts. Out of the 24 hours, we only covered 16 of those hours. Oh, the fun isn't over, the one clerk said over the phone she got out of the hospital but needed more time off, so her other two shifts 6 hours and 8 hours on Friday and Saturday are going to be a problem. Everybody else is maxed on hours and are already working those two days! So guess who gets to work more than 48 hours this week? Me, at minimum it's going to be 52 hours and will probably do more depending how busy it gets. My assistant might pick up another 4 hours too, but the other clerks are 75% likely to decline overtime. So yea, I'll probably do more than 52. Also I'm going to be doing that 10 days in a row thing that everybody hates. My 10th day being Thanksgiving. Normally not a huge deal to me, except when we get hosed because people call out sick and we fall behind in our jobs making it way more difficult than it should and am having to stay more than 8 hours at the store.
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Nov 16, 2017 05:03
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I have black Friday off and I only work five and a half hours on thanksgiving in the morning which means I get off just in time to eat. bless.
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Nov 16, 2017 05:44
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Zenithe posted:Because a huge part of our clinetelle are businesses and their staff, we do considerably less trade over the holidays. Boxing Day sales would probably count. Christmas eve is on a Sunday this year, which means it's the first time in 7 years I won't be working on Christmas Eve. I'm going to miss fighting off the Hordes of the Damned. On the other hand, now I can wait till Christmas Eve to do my shopping, so I'll get to experience the fun from the other side.
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Nov 16, 2017 06:08
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Pentaghastly posted:I have black Friday off and I only work five and a half hours on thanksgiving in the morning which means I get off just in time to eat. bless. lol you know other people are going to call off and you're going to get called in, right?
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Nov 16, 2017 15:52
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Eric the Mauve posted:lol you know other people are going to call off and you're going to get called in, right? Only if he agrees to come in, like a doofus would.
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Nov 16, 2017 16:05
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