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Sickening
Jul 16, 2007

Black summer was the best summer.
Okay folks, anyone else using new relic? Is this good or is it a piece of poo poo?

Help me out here. I need to know if spending a quarter of a million a year on this is a good idea.

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Methanar
Sep 26, 2013

by the sex ghost
New relic is okay if you just want a monitoring system that you don't need to babysit or are trying to answer the question of who watches the watchman.

GnarlyCharlie4u
Sep 23, 2007

I have an unhealthy obsession with motorcycles.

Proof
What do you need that Zabbix won't do for you?

Thanks Ants
May 21, 2004

#essereFerrari


GnarlyCharlie4u posted:

What do you need that Zabbix won't do for you?

Does Zabbix do all the fancy stuff where it can look at the performance across all parts of a transaction?

I'm also curious how you're the AD guy as well as the ops part of DevOps, potentially also truly into the dev part if the bit you posted about getting people set up with scalability wasn't misread by me. Are you a fairly small shop?

ChubbyThePhat
Dec 22, 2006

Who nico nico needs anyone else
Yeah we went down this rabbit hole before. Cultural differences etc etc.

Thanks Ants
May 21, 2004

#essereFerrari


:australia:

Bald Stalin
Jul 11, 2004
Probation
Can't post for 18 minutes!
It's not acceptable to use the word oval office in Australia for the most part either. Especially not in the white collar workplace. That's a dumb internet 'straya' meme. My dad grew up lower working class in Australia and would slap my head if he heard me say it.

Internet Explorer
Jun 1, 2005





Let's just all agree that as members of a male-dominated field it's important to be overly careful when dealing with women's issues. I'm not saying "don't say oval office" is overly careful, I think it's pretty basic. But please be overly careful. The women in your field are in the minority and may not feel empowered enough to correct you.

Let's also agree not to trust users to not do something. If you want them to not do something, especially something they are used to doing, like opening files, you need to make it impossible for them to open files. If your boss overrules you on something like that, you have SHSC's permission to "go Sickening" on him or her.

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

I just like to stir the pot sometimes, I apologize thread, I will go all flagellant on my rear end for grievous crimes against IT thread.

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal

Internet Explorer posted:


Let's also agree not to trust users to not do something. If you want them to not do something, especially something they are used to doing, like opening files, you need to make it impossible for them to open files. If your boss overrules you on something like that, you have SHSC's permission to "go Sickening" on him or her.

If you don't feel empowered in your role to say no to your boss and stick up for your decision, you can also just let them know that the task cannot be completed under the current environment and something needs to change before the problem is resolved. But it sounds like the guy sent his boss an email explaining the task was impossible with the employee interrupting his work, so that's that unless his boss comes down on him for it.

Comminution people. It's notoriously bad in IT because we're a bunch of nerds. As long as /r/sysadmin people are in the field I'll be happy to leapfrog them to high paying roles because I can explain problems without being passive OR aggressive. And I don't call anybody oval office.

Sickening
Jul 16, 2007

Black summer was the best summer.

Thanks Ants posted:

Does Zabbix do all the fancy stuff where it can look at the performance across all parts of a transaction?

I'm also curious how you're the AD guy as well as the ops part of DevOps, potentially also truly into the dev part if the bit you posted about getting people set up with scalability wasn't misread by me. Are you a fairly small shop?

I suspect I will effort post about this later but the short Story is that I was hired to be a senior systems administrator but have since morphed into something else.

Proteus Jones
Feb 28, 2013



Sickening posted:

I suspect I will effort post about this later but the short Story is that I was hired to be a senior systems administrator but have since morphed into something else.

Lord, that's a story I can relate to. Fortunately it morphed into something fun and interesting. And the funny thing is as my responsibilities continue to change over time we're starting to approach something similar (but larger in scope) to what I was originally hired for.

Thanks Ants
May 21, 2004

#essereFerrari


I wouldn't actually mind a work-sponsored opportunity to move towards that sort of stuff, as long as it was a discussion and not "hey you're doing this now cya"

Proteus Jones
Feb 28, 2013



Thanks Ants posted:

I wouldn't actually mind a work-sponsored opportunity to move towards that sort of stuff, as long as it was a discussion and not "hey you're doing this now cya"

For me it was neither, it was more of a "hey, are you able to do this task? Yes? Good, would just knock this out for us?" more and more. Then one day I lifted my head and that was what I was doing now as my job.

Now, if that happened and there was no appreciation or recognition, I'd leave a Proteus shaped hole in the air at how fast I'd be out of there. But I kept getting additional merit bonuses (and a few of those were decent chunks of six-months-to-fullly-vest RSUs), good raises, and occasional promotions over these last 7 years or so. Also, by being that guy, I get first crack at other opportunities.

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.

MF_James posted:

I just like to stir the pot sometimes, I apologize thread, I will go all flagellant on my rear end for grievous crimes against IT thread.

"Bailiff, whack his peepee."

GnarlyCharlie4u
Sep 23, 2007

I have an unhealthy obsession with motorcycles.

Proof

Thanks Ants posted:

Does Zabbix do all the fancy stuff where it can look at the performance across all parts of a transaction?

I'm also curious how you're the AD guy as well as the ops part of DevOps, potentially also truly into the dev part if the bit you posted about getting people set up with scalability wasn't misread by me. Are you a fairly small shop?

I actually do not know if zabbix can get that granular and it's been almost 3 years since I've used it. It was really more of just a suggestion.

Officially my title as of a week ago is Sr. Communications Specialist... Whatever the gently caress that means.
It's a small shop for sure where "everyone does everything" which imo is a terrible approach but my boss still expects everyone to be a master of all trades.

Effectively, everyone just does what they can, learns what they need to and sort of focuses on their expertise is. Thank God because I'm not so sure i'd want our help desk guy in the cli dicking around with the NetApp cifs shares.

Inspector_666
Oct 7, 2003

benny with the good hair

GnarlyCharlie4u posted:

I actually do not know if zabbix can get that granular and it's been almost 3 years since I've used it. It was really more of just a suggestion.

Is Zabbix's paid support good? Because the documentation for the open source stuff is very bad.

RFC2324
Jun 7, 2012

http 418

MF_James posted:

I just like to stir the pot sometimes, I apologize thread, I will go all flagellant on my rear end for grievous crimes against IT thread.

:wink:

Dick Trauma posted:

"Bailiff, whack his peepee."

:circlefap:

GnarlyCharlie4u
Sep 23, 2007

I have an unhealthy obsession with motorcycles.

Proof

Inspector_666 posted:

Is Zabbix's paid support good? Because the documentation for the open source stuff is very bad.

Never used their paid support. Fumbling through the deployment was clumsy and difficult and thank God I had my co-workers help because FUCKKKKK. Once it was all set up, adding and configuring things was pretty easy and didn't require a whole bunch of googling.

Sickening
Jul 16, 2007

Black summer was the best summer.

Proteus Jones posted:

Lord, that's a story I can relate to. Fortunately it morphed into something fun and interesting. And the funny thing is as my responsibilities continue to change over time we're starting to approach something similar (but larger in scope) to what I was originally hired for.

Thanks Ants posted:

I wouldn't actually mind a work-sponsored opportunity to move towards that sort of stuff, as long as it was a discussion and not "hey you're doing this now cya"

Since I don't have the willpower to effort post, it basically boils down to that even a middling powershell script writing like myself can clean up and automate an active directory domain of all windows 10 machines, a few thousands objects, and server 2012. The CIO had it in his head that it would take months to get things in order and it only took two weeks. Making the network stack honestly took longer and only because I did things properly with outage windows.

The rest came after being terrified that I would be totally worthless in the devops realm, considering I am poo poo .net dev at best and my json work is terrible. But turns out that having a decent group of devs and the willingness to fail miserably has snowballed into turning the dev side of the org in the right direction for now.

Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.

Sickening posted:

Okay folks, anyone else using new relic? Is this good or is it a piece of poo poo?

Help me out here. I need to know if spending a quarter of a million a year on this is a good idea.
If you're already using New Relic APM for your applications, which is a really nice product, the Infrastructure piece is decent at giving you a single pane of glass to see the overall health of your stack from top to bottom. If you aren't using New Relic already, the Infrastructure product is hideously overpriced for what it does and I don't recommend it. But in general, I find the bulk of paid server monitoring tools aren't worth it if you already have any kind of reasonable organization and automation in place.

Vulture Culture fucked around with this message at 14:59 on Nov 17, 2017

Sefal
Nov 8, 2011
Fun Shoe
I just finished doing the inventory for our place and it went flawlessly, but it was kinda a pain the rear end.
Is there a decent asset tracker that you guys recommend?

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

I like PDQ Inventory quite a bit.

bull3964
Nov 18, 2000

DO YOU HEAR THAT? THAT'S THE SOUND OF ME PATTING MYSELF ON THE BACK.


New relic has been priceless in letting us track down issues quickly, but they've been annoying as of late in pricing. They used to give you free general server metric monitoring (CPU, mem, disk, uptime) for free for as many servers as you wanted if you were an APM customer. Now they want to push everyone to paid infrastructure.

Sefal
Nov 8, 2011
Fun Shoe

GreenNight posted:

I like PDQ Inventory quite a bit.

Aight, Looking into this. Thank you!

Bunni-kat
May 25, 2010

Service Desk B-b-bunny...
How can-ca-caaaaan I
help-p-p-p you?

GreenNight posted:

I like PDQ Inventory quite a bit.

Apparently that's what we use here, and our teams usually seem on top of good (maybe not always best) practices, so seconding it.
edit:

Sefal posted:

Aight, Looking into this. Thank you!
okay then!

Siochain
May 24, 2005

"can they get rid of any humans who are fans of shitheads like Kanye West, 50 Cent, or any other piece of crap "artist" who thinks they're all that?

And also get rid of anyone who has posted retarded shit on the internet."


n'thing PDQ Inventory. We use it and PDQdeploy, and its made life so much easier.

Easy to use, powerful, just - yeah. Great software.

The Fool
Oct 16, 2003


I have PDQ deploy and inventory as well. Absolutely can not beat the combination of power and ease of use.


However, PDQ appears to have removed their pro license from their website. Free and Enterprise are the only options now.

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.
The old guy that has an office on our floor called me yesterday. This is the guy that I help with his PC issues since he's just a one-person operation. From time to time he gets me a Starbucks gift card supplemented with career advice.

Turns out that he serves as consulting CFO for a petrochemical company and just finished raising $400 million for their next expansion. They're probably worth about $300M right now.

He asked if I would be willing to move to the midwest to be their top I.T. person, and that equity would be involved. I didn't say "no" even though I'm highly unlikely to be qualified. I didn't want to be a wet towel and make him regret making a cool offer like that. I thanked him and agreed that we'd discuss it when I'm back from my time off.

You never know. My life is at such a dead end that if this turned out to be a real opportunity, one that would be appropriate for me, I would consider leaving Los Angeles. But looking at the extremely experienced people running that company I think I would be in over my head.

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal
JUMP.

SHIP.

Don't tie yourself down to those morons you're with now, it's one of the worst operations I've ever heard of. Use your "in" with that guy. Take an interview. Speak highly of yourself, and get that job. Worry about imposter syndrome later when the fat paychecks are rolling in over your low-cost-of-living midwest mansion.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

As a top IT person, you can hire people smarter than you.

Inspector_666
Oct 7, 2003

benny with the good hair

Dick Trauma posted:

You never know. My life is at such a dead end that if this turned out to be a real opportunity, one that would be appropriate for me, I would consider leaving Los Angeles. But looking at the extremely experienced people running that company I think I would be in over my head.

gently caress outta here with that imposter syndrome bullshit and :yotj: you gently caress.

Also gently caress it get a C-level title and a golden parachute and do whatever.

kensei
Dec 27, 2007

He has come home, where he belongs. The Ancient Mariner returns to lead his first team to glory, forever and ever. Amen!


Dick Trauma posted:

The old guy that has an office on our floor called me yesterday. This is the guy that I help with his PC issues since he's just a one-person operation. From time to time he gets me a Starbucks gift card supplemented with career advice.

Turns out that he serves as consulting CFO for a petrochemical company and just finished raising $400 million for their next expansion. They're probably worth about $300M right now.

He asked if I would be willing to move to the midwest to be their top I.T. person, and that equity would be involved. I didn't say "no" even though I'm highly unlikely to be qualified. I didn't want to be a wet towel and make him regret making a cool offer like that. I thanked him and agreed that we'd discuss it when I'm back from my time off.

You never know. My life is at such a dead end that if this turned out to be a real opportunity, one that would be appropriate for me, I would consider leaving Los Angeles. But looking at the extremely experienced people running that company I think I would be in over my head.

People surprise themselves all the time, if he asked you that's a pretty strong sign he thinks you'd be a good fit. Dude, you have nothing to lose by investigating this. Do it.

GnarlyCharlie4u
Sep 23, 2007

I have an unhealthy obsession with motorcycles.

Proof

Judge Schnoopy posted:

JUMP.

SHIP.

Don't tie yourself down to those morons you're with now, it's one of the worst operations I've ever heard of. Use your "in" with that guy. Take an interview. Speak highly of yourself, and get that job. Worry about imposter syndrome later when the fat paychecks are rolling in over your low-cost-of-living midwest mansion.

^^what this guy said. Fake it till you make it.
Or just be up front about your limitations with the guy and maybe he'd be willing to let you learn.

nielsm
Jun 1, 2009



GreenNight posted:

As a top IT person, you can hire people smarter than you.

This. Get into the management role you want to be in and hire the talent you want to work with. Get skilled workers who know how to architect a top-tier infrastructure. You won't be building it with your own hands, but will lead the business to success.

Sickening
Jul 16, 2007

Black summer was the best summer.

The Fool posted:

I have PDQ deploy and inventory as well. Absolutely can not beat the combination of power and ease of use.


However, PDQ appears to have removed their pro license from their website. Free and Enterprise are the only options now.

We just renewed before that happened. Its still cheap for what it does so good on them.

Volguus
Mar 3, 2009

GnarlyCharlie4u posted:

^^what this guy said. Fake it till you make it.
Or just be up front about your limitations with the guy and maybe he'd be willing to let you learn.

Or ... just learn. Are they working on 1950's mainframes there? Perfect, learn whatever there is to learn about that poo poo and keep them running.

Proteus Jones
Feb 28, 2013



Dick Trauma posted:

The old guy that has an office on our floor called me yesterday. This is the guy that I help with his PC issues since he's just a one-person operation. From time to time he gets me a Starbucks gift card supplemented with career advice.

Turns out that he serves as consulting CFO for a petrochemical company and just finished raising $400 million for their next expansion. They're probably worth about $300M right now.

He asked if I would be willing to move to the midwest to be their top I.T. person, and that equity would be involved. I didn't say "no" even though I'm highly unlikely to be qualified. I didn't want to be a wet towel and make him regret making a cool offer like that. I thanked him and agreed that we'd discuss it when I'm back from my time off.

You never know. My life is at such a dead end that if this turned out to be a real opportunity, one that would be appropriate for me, I would consider leaving Los Angeles. But looking at the extremely experienced people running that company I think I would be in over my head.

Dude. I've been watching you for years in here (wow, that came out way creepier than I mean). You cannot let the toxicity around you infect how you see yourself.

You know things. This is an opportunity to do things right. You *know* how things should be run. You *know* how to do the higher end fiddly parts like long term planning and devising budgets, that's a leg up on a LOT of people. MORE IMPORTANTLY, you know how NOT to do things.

You have value and I think you'd be effective in a senior mgmt role.

Jump in. Take a chance to be happy.

Sefal
Nov 8, 2011
Fun Shoe

Judge Schnoopy posted:

JUMP.

SHIP.

Don't tie yourself down to those morons you're with now, it's one of the worst operations I've ever heard of. Use your "in" with that guy. Take an interview. Speak highly of yourself, and get that job. Worry about imposter syndrome later when the fat paychecks are rolling in over your low-cost-of-living midwest mansion.

This. Please Follow this guy's advice.

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Internet Explorer
Jun 1, 2005





Dick Trauma posted:

The old guy that has an office on our floor called me yesterday. This is the guy that I help with his PC issues since he's just a one-person operation. From time to time he gets me a Starbucks gift card supplemented with career advice.

Turns out that he serves as consulting CFO for a petrochemical company and just finished raising $400 million for their next expansion. They're probably worth about $300M right now.

He asked if I would be willing to move to the midwest to be their top I.T. person, and that equity would be involved. I didn't say "no" even though I'm highly unlikely to be qualified. I didn't want to be a wet towel and make him regret making a cool offer like that. I thanked him and agreed that we'd discuss it when I'm back from my time off.

You never know. My life is at such a dead end that if this turned out to be a real opportunity, one that would be appropriate for me, I would consider leaving Los Angeles. But looking at the extremely experienced people running that company I think I would be in over my head.

For the love of god, take this opportunity. Please, for the rest of us who have read your posts over the past decade. You would be absolutely insane not to. Yes, life will be tough for a bit. Yes, you'll end up having to deal with things you're less comfortable with. That's okay! That's good! Do it!

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