|
frosteh posted:I'm dumb and didn't take a picture of the return label on my trade-in. Has anyone here sent a trade-in and if so how long did it take to say received on the Fi website? It's been about 6 days and according to their website it looks like they're still waiting on it. I got an email saying that they received my device the day after I sent it in September. I mailed it through FedEx in the morning and had to buy a box (my replacement device was overnighted), so I wonder if that had something to do with the speed with which they notified me. I think the person who processed my package was able to update the order associated with my return label or something, which wouldn't have happened had I just dropped it off and left. The refund didn't process for a couple weeks and the old device showed in my Project Fi Account for about 3 weeks. I wouldn't hesitate to contact support if it gives you peace of mind. They're generally very friendly.
|
#
?
Nov 3, 2017 17:45
|
|
|
|
| # ? May 11, 2024 12:07 |
|
|
I am assuming that Google is verifying that your old phone actually does as you stated prior to issuing you credit. To me that explains why the money is not credited as soon as the pickup scan happens. I just got my Pixel 2, about 10 days faster than the initial shipping estimate. Transition from my 5x was pretty painless via USB.
|
|
#
?
Nov 3, 2017 18:23
|
|
|
Wilford Cutlery posted:Anyway, is there a goon consensus on a protective case for the X4?
|
|
#
?
Nov 3, 2017 19:10
|
|
|
I have the same case, it's minimal enough and lays flat on its back now instead of on the camera. Doesn't add much size and is way less slippery.
|
|
#
?
Nov 3, 2017 22:19
|
|
|
Glass of Milk posted:I updated my 6p to 8.0 and had no problems- my battery issues predated that update and didn't get fixed by it. My second 6p came with 8.0 and randomly rebooted, so YMMV I guess? Looks like I waited too long. The system update for 8.0 disappeared, checking for system updates states that I'm up to date on 7.1.2 with August security.
|
|
#
?
Nov 4, 2017 00:30
|
|
|
Hughmoris posted:Looks like I waited too long. The system update for 8.0 disappeared, checking for system updates states that I'm up to date on 7.1.2 with August security. Shortly after that post I got the system update notification again. 
|
|
#
?
Nov 4, 2017 04:09
|
|
|
Haven't received an update on my 6P since August, just 2 days ago got the 8.0 update...
|
|
#
?
Nov 4, 2017 04:42
|
|
|
I'm posting here as well as the Android thread because googling suggests that it also affects (affected?) Google Fi users who ported their Google Voice numbers. I was using my Google Voice number on WhatsApp, it verified just fine on October 31st, wouldn't get the SMS but they called and I got the verification code there instead. Now, after wiping my phone (custom ROM, but also happens on a 2nd stock phone) when I type in my Google Voice number it immediately says that it couldn't do it on both the SMS and call options and to wait an hour. I've waited and re-tried 5+ times, but it is still not working. Any trick to getting this to work? Was I just very lucky that it worked on Oct 31st?
|
|
#
?
Nov 9, 2017 10:53
|
|
|
Just posting to say I really like my Moto X4. Been using it for a few days now, battery life is super good, it's got a smooth interface, and the thumbprint reader is way better than I was expecting (super easy to use).
|
|
#
?
Nov 9, 2017 18:03
|
|
|
How's the camera? Wife wants an upgrade from her 5x, but I wasn't sure if she should go with the pixel 2 instead.
|
|
#
?
Nov 9, 2017 19:04
|
|
|
Thanatosian posted:Just posting to say I really like my Moto X4. Been using it for a few days now, battery life is super good, it's got a smooth interface, and the thumbprint reader is way better than I was expecting (super easy to use). I'm really enjoying mine too. And seconding all of the items you mentioned - especially the battery life, this thing lasts forever. Glass of Milk posted:How's the camera? Wife wants an upgrade from her 5x, but I wasn't sure if she should go with the pixel 2 instead. My Moto camera app recently updated and I can tell a pretty big difference with screen lag while moving the phone around with the camera app open. Before the patch it seemed kind of sluggish, then after the patch there's almost no lag at all. Picture quality seems about the same (good but not great).
|
|
#
?
Nov 9, 2017 19:34
|
|
|
I'm on a PixelXL on Fi, over the last week or so, I've noticed much higher data usage over the past week, especially on Pocket Casts, which is /really/ strange, because I always had Pocket Casts set to /never/ download podcasts when off Wifi. Fi app is reporting nearly 300 MB of usage today, and I've not done /any/ downloading off wifi. Is this happening to anyone else?
|
|
#
?
Nov 15, 2017 23:25
|
|
|
maltesh posted:I'm on a PixelXL on Fi, over the last week or so, I've noticed much higher data usage over the past week, especially on Pocket Casts, which is /really/ strange, because I always had Pocket Casts set to /never/ download podcasts when off Wifi. I'm also on Pixel XL on Fi and use Pocket Casts everyday (wifi only like you), and I'm not seeing any data used.
|
|
#
?
Nov 22, 2017 00:12
|
|
|
Weird. At any rate, for the rest of my billing period (up to the 20th), I wound up killing all my auto-downloads, just to be certain. Also sent support an email, and was told that they'd credit $5 to my account. I'm honestly not sure what happened last billing period. I guess I'll have to keep an eye on things this billing period.
|
|
#
?
Nov 22, 2017 01:13
|
|
|
I am really pleased with the battery life on this new Pixel 2. I know I probably sound like a corporate shill for being happy enough to actively post about it but it's so good.
|
|
#
?
Nov 28, 2017 02:28
|
|
|
maltesh posted:over the last week or so, I've noticed much higher data usage I noticed much higher data usage recently which I suspect is due to Facebook and FB Messenger. I turned on Data Saver and that seems to have lowered my data to acceptable amounts. Have you tried that yet? You can give apps unrestricted data use on a per app basis.
|
|
#
?
Nov 28, 2017 08:05
|
|
|
No-root firewall is awesome for straight up denying apps data access until they're manually approved, once you're past the pain in the rear end initial mass-whitelisting of everything you actually use. A lot of lovely freemium games are made positively bearable with no ability to load ads to show you...
|
|
#
?
Nov 28, 2017 08:15
|
|
|
MonkeyFit posted:I noticed much higher data usage recently which I suspect is due to Facebook and FB Messenger. I turned on Data Saver and that seems to have lowered my data to acceptable amounts. Have you tried that yet? You can give apps unrestricted data use on a per app basis. Yeah, I've had DataSaver on since I cracked 300MB in a day. WIll have to look into that whitelisting. Over the past ten days my data usage has been more in line with what I expected (300 MB total.) Pocket Cast's usage is what I'd expect with it checking the large number of Podcast RSS Feeds instead of downloading episodes, so things seem to be back to relatively normal. Still unsure what really happened.
|
|
#
?
Nov 28, 2017 11:51
|
|
|
Welp, glad I traded in my 5x for a Moto x4! https://np.reddit.com/r/ProjectFi/comments/7g729d/psa_if_you_have_a_5x_with_device_protection_you/ PSA: If you have a 5X with device protection you should cancel it today after talking to Customer Support self.ProjectFi Submitted 23 hours ago by diearzte2 quote:Damaged my phone this morning and went to file a claim. Customer Support informed me that they had none left and only two options:
|
|
#
?
Nov 29, 2017 21:06
|
|
|
frosteh posted:I'm dumb and didn't take a picture of the return label on my trade-in. Has anyone here sent a trade-in and if so how long did it take to say received on the Fi website? It's been about 6 days and according to their website it looks like they're still waiting on it. I just received confirmation today that Google received my phone, almost four weeks after I had mailed it.
|
|
#
?
Nov 29, 2017 21:23
|
|
|
canyoneer posted:Welp, glad I traded in my 5x for a Moto x4! Moto X4 looks nice and I think I'm gonna go with that phone if I'm itching for a replacement next year. I never bother with device protection, though I was tempted after cracking my Nexus 5's screen a couple years ago. I realized I get by fine by buying good phone cases and paying way more attention to what I'm doing with my phone. The cracked screen was the result of me going to put my phone in my pocket while being distracted, missing completely, and watching the phone smack into the concrete on its edge. Had the phone been in a case, the screen likely would have survived.
|
|
#
?
Nov 29, 2017 22:11
|
|
|
DizzyBum posted:Moto X4 looks nice and I think I'm gonna go with that phone if I'm itching for a replacement next year. I really like my X4. I came from a Nexus 6, so I'm excited to have a phone that fits in my drat pocket again (and my cupholder). Sleek, snappy, all day charge. I can be at 25% battery and not even worry. I just wish the Fi version was 64GB instead of 32GB + sd card slot.
|
|
#
?
Nov 29, 2017 23:14
|
|
|
Yeah I'm 3 weeks deep into the x4 and I like it quite a lot. They received my Nexus 5x for tradein 21 days ago, and still haven't billed me for the Moto x4?? I signed up for financing and haven't heard boo yet.
|
|
#
?
Nov 29, 2017 23:26
|
|
|
topenga posted:I really like my X4. I came from a Nexus 6, so I'm excited to have a phone that fits in my drat pocket again (and my cupholder). Sleek, snappy, all day charge. I can be at 25% battery and not even worry. I just wish the Fi version was 64GB instead of 32GB + sd card slot. Storage space isn't a concern for me, luckily. Wow, the last time I owned a phone with an SD card slot was the HTC Thunderbolt. I've been all Nexus since then (4, 5, 5X).
|
|
#
?
Nov 29, 2017 23:43
|
|
|
I got $50 deducted off of my Nexus 5X trade-in for no apparent reason. Sent an email, haven't heard back yet.
|
|
#
?
Nov 30, 2017 06:30
|
|
|
My Nexus 5x broke and I got burned by device protection program. I'm pretty pissed about it as the offered amount is not nearly enough to get a replacement device, so in what sense was I "protected" against loss of phone? This is the second time that the device protection plan let me down. The first time, it took 2 weeks for them to send a replacement for my wife's phone, because they had some back-end bug related to group plans (the device protection was listed on my name but the phone on her name). Even the highest level of customer service rep was apparently unable to just grab a Nexus 5x, put it in the mail, and work out the details later - they were apparently completely bound by the back-end bug that wouldn't allow them to trigger the shipping out of a replacement phone, even though they wanted to. tl;dr I am MAD ONLINE about Fi's device protection program and would not recommend it.
|
|
#
?
Dec 5, 2017 17:03
|
|
|
It really reminds me of Sprint's insurance program, where paying an $X/month would get you a refurb for a deductible of say $150, whereas without they had no option for you. Does any cell carrier have an actually good insurance offering?
|
|
#
?
Dec 5, 2017 17:09
|
|
|
Isn't Squaretrade pretty much the standard? Like, insure the phone separately, because in-house plans are garbo?
|
|
#
?
Dec 5, 2017 17:20
|
|
|
Takoluka posted:Isn't Squaretrade pretty much the standard? Like, insure the phone separately, because in-house plans are garbo? I just looked at their website, and it's impossible to find any information about plan details  it also seems slightly more expensive than the Project Fi one, but probably has better service/coverage.
|
|
#
?
Dec 5, 2017 17:27
|
|
|
alnilam posted:My Nexus 5x broke and I got burned by device protection program. I'm pretty pissed about it as the offered amount is not nearly enough to get a replacement device, so in what sense was I "protected" against loss of phone? This is exactly what they told me when I talked to a supervisor - she explained that the system would not let her even try to start an RMA for my phone. I'm just glad my wife got her 5X fixed before this nonsense started. Neither of us had protection plans, but I feel bad for those that paid for one and are now getting heavily screwed over. I'm curious - has anyone done a successful phone replacement with Fi's protection plan that WASN'T a Nexus 5X?
|
|
#
?
Dec 5, 2017 17:35
|
|
|
DizzyBum posted:This is exactly what they told me when I talked to a supervisor - she explained that the system would not let her even try to start an RMA for my phone. They replaced my brother's 6P with a Pixel XL when he got the battery bug. This was right after google stopped blanket replacing all malfunctioning 6P's with XL's.
|
|
#
?
Dec 5, 2017 17:57
|
|
|
I've had a Nexus 5x and two Pixels replaced by Fi, no problems. Bootloop on the 5x, broken screen on the Pixel, and the replacement Pixel had a bad microphone. Or was the the 5x with the microphone? I don't remember, they seemed to take care of it pretty quickly. The 5x issues were back when people still thought it was a good phone, though.
|
|
#
?
Dec 5, 2017 18:12
|
|
|
My wife got her 5x replaced with a new one outside of any protection plan. I got my 6p replaced with a Pixel XL back when they were doing a lot of those.
|
|
#
?
Dec 5, 2017 19:07
|
|
|
Wilford Cutlery posted:Does any cell carrier have an actually good insurance offering? They're pretty much all Asurion, and Asurion is a blazing dumpster fire of garbage policies.
|
|
#
?
Dec 8, 2017 20:13
|
|
|
People always argue with me when I tell them phone insurance isn't a good idea. I don't think they realize it's usually not a new, free replacement, but instead a refurb after an absurd deductible ONLY if there's no water damage. I don't know if things got better since I last looked, but yeah.
|
|
#
?
Dec 8, 2017 20:25
|
|
|
azurite posted:People always argue with me when I tell them phone insurance isn't a good idea. I don't think they realize it's usually not a new, free replacement, but instead a refurb after an absurd deductible ONLY if there's no water damage. I don't know if things got better since I last looked, but yeah. Assume your phone is on a two year cycle, $5 per month is $120 over two years. Your phone never breaks, you're out $120. Replacement is $80. Crack your screen once, its $200 over two years. What else could happen? I don't know. I've broken one screen in 7+ years of using Androids. Google will charge you $129.99 to replace the screen on a Pixel 1, and $80 to repair the charging port.
|
|
#
?
Dec 8, 2017 20:35
|
|
|
azurite posted:People always argue with me when I tell them phone insurance isn't a good idea. I don't think they realize it's usually not a new, free replacement, but instead a refurb after an absurd deductible ONLY if there's no water damage. I don't know if things got better since I last looked, but yeah. applecare is the only phone insurance plan that I've ever seen that isn't downright awful (although not terribly helpful for Project Fi users)
|
|
#
?
Dec 9, 2017 00:58
|
|
|
Granted, Fi's phone insurance is pretty cheap. I think some carriers still ask for close to $10/mo. I still would rather use the significant amount of money I would've spent on insurance towards a new phone, whether it's because I broke my old one or not. I do acknowledge that this is not economically feasible for a lot of people. In my 10 years of smartphoning, I've never broken any, so that also works in my favor.
|
|
#
?
Dec 9, 2017 01:18
|
|
|
A few credit cards include phone insurance for free if you pay your cell phone bill with that specific card. The BarclayCard Uber card and every Wells Fargo card have it with a $25 deductible, the Chase Ink Business Preferred has it with a $100 deductible. I'm sure there's other cards as well. No idea about the quality of service you get with these programs though.
|
|
#
?
Dec 10, 2017 03:38
|
|
|
|
| # ? May 11, 2024 12:07 |
|
|
THF13 posted:The BarclayCard Uber card and every Wells Fargo card nah im good
|
|
#
?
Dec 10, 2017 07:35
|
|
