|
The fact you are even asking means you are probably fine 
|
#
?
Dec 11, 2017 22:56
|
|
|
|
| # ? Jun 3, 2024 15:59 |
|
|
The customers who make retail workers miserable are split about 30/70 between "genuinely so stupid it's remarkable they remember how to breathe" and "know exactly what they're doing and just hate their lives and enjoy making other people suffer" (some people from the latter category become retail supervisors and assmans instead)
|
|
#
?
Dec 11, 2017 23:12
|
|
|
Is it possible to overdo it on boosting people's surveys? Having read this thread I always give people top marks when I do those, but I'm never sure if it's better to add a ton of comments about how great someone was or play it lower key in case someone is actually looking for overly positive reviews. I am so glad those weren't a think when I was working a counter.
|
|
#
?
Dec 11, 2017 23:35
|
|
|
Discendo Vox posted:Dear retail goons, how can I, as a consumer, be less of an rear end in a top hat as a customer? I know not to try to get into the store out of hours, break things, or generally behave like an entitled rear end, but what are the things I can do that will make your experience interacting with people like me less terrible, that I might not know about? Read the god damned signs I swear to god the number of times I had people walk back to the bathrooms, look at the women's room door, then turn around and ask me where the women's room was made me want to do a murder Still happy to not work in a store anymore
|
|
#
?
Dec 11, 2017 23:46
|
|
|
Shugojin posted:Read the god damned signs I swear to god the number of times I had people walk back to the bathrooms, look at the women's room door, then turn around and ask me where the women's room was made me want to do a murder Seconding reading the signs. And adding, if you make a mistake with something regarding our store (telling us we sell a certain brand of dog food when it doesn't even exist*, demanding the wrong sales) just assume we're more than likely right. We spend more time in this place than you do. Don't argue, don't double down, and especially don't be rude. *I had a woman argue with both me and a cashier because she swore the brand was Blue Diamond. There's a 95% chance it was actually Blue Buffalo which has a diamond as its logo.
|
|
#
?
Dec 12, 2017 00:13
|
|
|
dovetaile posted:Seconding reading the signs. And adding, if you make a mistake with something regarding our store (telling us we sell a certain brand of dog food when it doesn't even exist*, demanding the wrong sales) just assume we're more than likely right. We spend more time in this place than you do. Don't argue, don't double down, and especially don't be rude. I'm sure Blue Diamond is a company that sells nuts.
|
|
#
?
Dec 12, 2017 00:36
|
|
|
 Lighten up a cashier's day with whatever little jokes you can come up with. If an item doesn't scan, try "that means it's free, huh!" A little humor is a delight every day!
|
|
#
?
Dec 12, 2017 00:40
|
|
|
Tunicate posted:
I now completely say 100% straight faced that as a precaution the item is priced as a flat fee of $20. It's usually a pretty good reaction.
|
|
#
?
Dec 12, 2017 01:46
|
|
|
Tunicate posted:
I'm like this, but behind the counter. "What's the card minimum?" "It's, uhh, one cent"
|
|
#
?
Dec 12, 2017 02:44
|
|
|
My pet peeve is people who deliberately stare at your chest until they find your name tag and then use your name liberally throughout their conversation with you. I know you read "How to Make Friends and Influence People" and it told you to do that, but  I am not your friend and I've been doing this too long for that poo poo to make me feel friendly toward you. It just makes you look like a creep.I got hit on by a guy old enough to be my dad on Sunday. PSA: If you hit on a retail worker just because they are paid to smile at you. the retail worker will imagine hitting you with a forklift.
|
|
#
?
Dec 12, 2017 03:51
|
|
|
I'm only in my local Starbucks like maybe once a week tops. Three times a month probably. And there are two different old guys who I've seen in there multiple times hitting on the female baristas. If they're at it often enough that even I recognize them, that has two horrifying implications: one, that they both are actually there just about every day and possibly more than once a day; and two, that there are probably numerous others that I've never personally happened across.
|
|
#
?
Dec 12, 2017 04:01
|
|
|
Eric the Mauve posted:I'm only in my local Starbucks like maybe once a week tops. Three times a month probably. And there are two different old guys who I've seen in there multiple times hitting on the female baristas. If they're at it often enough that even I recognize them, that has two horrifying implications: one, that they both are actually there just about every day and possibly more than once a day; and two, that there are probably numerous others that I've never personally happened across. I havent been hit on yet but I could just be ugly or oblivious. We do have a younger dude who works here and middle aged ladies hit on him all the time because they're just completely tickled by some baby faced 18 year old boy that calls them "sweetheart"
|
|
#
?
Dec 12, 2017 04:06
|
|
|
Had to walk my department with my store manager today. I don't know why. As we began, she asked me if I liked working there. I said, "I'd like it more if it paid more money." "How much did you used to make?" I said, "Minimum wage." She said, "There you go," and I bit my tongue. I didn't want to start an argument about money that would go nowhere and get me out late, at best. I was tired, and I wanted to leave as soon as teacher was done double-checking my work. "I went up to New York for my vacation," she said. "You were born there, weren't you?" "Yeah." "You ever go back there?" For a second, I debated a more tactful answer. "Can't afford to," I said. I thought that would be the end of it. Instead, she started going on about what she and her husband did, where they stayed, the money they spent. I was, by this point, thinking about how such a vacation was far outside my grasp. I thought about how I could only afford what petty indulgences I have because, hurray, I live at home. Thought about my prospects. Got mad. If it weren't for the fact that I tend to be somewhat stoic and flat-faced, she might have realized I was getting annoyed- but she's even worse at reading people than I am. After a few more minutes of "My vacation was great, having money owns," I got to leave. Woo. Discendo Vox posted:Dear retail goons, how can I, as a consumer, be less of an rear end in a top hat as a customer? I know not to try to get into the store out of hours, break things, or generally behave like an entitled rear end, but what are the things I can do that will make your experience interacting with people like me less terrible, that I might not know about? If you want cash back in a specific way, say so. If you want a hundred plus, ask if your cashier can do it before you punch that poo poo in. Don't stand there and wait until the end to break out your membership card, your change, etc. Have that poo poo ready. If you look even close to 30, be prepared to be carded. If you buy cigarettes, say, "I want brand, color, length." Not everyone works the register enough to know what the gently caress cigarettes you want, so saying "Pall Mall, blue, shorts," saves everyone a lot of loving time. Asking if something in the back is fine, unless it's something really stupid. If you're at a big box store, nobody is going to know if some tiny little piece of poo poo thing is somewhere in the inventory. If you're at a supermarket and you ask, "Do you have more X?", we just might, especially if it's something perishable. If you want to ask someone for something, be a decent person. Don't just walk up and say "POTATOES?!" Talk to people like they're people, not Google. Start with "Excuse me," or "Hello," and then ask your question.
|
|
#
?
Dec 12, 2017 04:53
|
|
|
Please note though, if you want to buy a spark plug and then immediately have me smash it with a hammer so you can break the window to your car with the shattered porcelain, I'm 150% down. Best 15 minutes on the job ever.
|
|
#
?
Dec 12, 2017 05:12
|
|
|
NerdyMcNerdNerd posted:If you buy cigarettes, say, "I want brand, color, length." Not everyone works the register enough to know what the gently caress cigarettes you want, so saying "Pall Mall, blue, shorts," saves everyone a lot of loving time. Jesus Christ this. I shouldn't have to tease out what smokes you want with a series of probing questions.
|
|
#
?
Dec 12, 2017 05:46
|
|
|
Alternatively, just ask for the cheapest without asking twenty questions beforehand to try and convince people you aren't stingy. Now I just think you're stingy and wasting my time.
|
|
#
?
Dec 12, 2017 06:12
|
|
|
Leal posted:I'm sure Blue Diamond is a company that sells nuts. It is! But they don't make dog food.
|
|
#
?
Dec 12, 2017 08:38
|
|
|
The Lord Bude posted:Jesus Christ this. I shouldn't have to tease out what smokes you want with a series of probing questions. Also say it as a single line, there are hundreds of brands of cigarettes, say "Marlboro black 100s," not "Marlboro.....red....no the black ones.... The tall ones...." Be done with your transaction when you get to the register. Don't leave your stuff at the counter and go hunt down something, especially mid transaction. Remember your money/wallet, before you buy stuff.
|
|
#
?
Dec 12, 2017 08:43
|
|
|
Cop Porn Popper posted:Please note though, if you want to buy a spark plug and then immediately have me smash it with a hammer so you can break the window to your car with the shattered porcelain, I'm 150% down. Best 15 minutes on the job ever. I am going to need more about this, because it sounds awesome.
|
|
#
?
Dec 12, 2017 14:52
|
|
|
Yeah, is there a reason you couldn’t skip a step and just hammer the window?
|
|
#
?
Dec 12, 2017 15:20
|
|
|
I see you've met my boss's wife. :bigtran:
|
|
#
?
Dec 12, 2017 15:26
|
|
|
Zenithe posted:Yeah, is there a reason you couldn’t skip a step and just hammer the window? https://www.youtube.com/watch?v=L91_K-s4pMM
|
|
#
?
Dec 12, 2017 15:35
|
|
|
Holy poo poo, this is loving badass. "Ninja rocks" huh?
|
|
#
?
Dec 12, 2017 17:03
|
|
|
EAT FASTER!!!!!! posted:Holy poo poo, this is loving badass. "Ninja rocks" huh? Car glass is a sandwich of multiple pieces of glass stressed in different ways to make it stronger and not send sharp blades of itself into your neck when it does break. https://www.youtube.com/watch?v=fAldA8gvOIc&t=260s But when you hit it with something sharp and scratchy like a chunk of porcelain it does weird poo poo. "Why Things Break" is a neat read about that kind of thing.
|
|
#
?
Dec 12, 2017 17:59
|
|
|
NerdyMcNerdNerd posted:
I always just give an exceptionally long pause before asking them how their day's going. I don't answer until they acknowledge how lovely them doing that is. Same if they come up to ring out, and I ask them how they are, I'll keep asking if they don't respond. If they never respond, simply walk away and ask a coworker with more patience for assholes to ring them. I've only had to pull that once, though. If they put their change on the counter, they will receive their change right back on the counter. With scattered coins.  No idea why i haven't been fired. Be the passive aggressive rear end in a top hat you wish to be, it's working out alright for me.
|
|
#
?
Dec 13, 2017 04:45
|
|
|
MNSNTZR posted:Be the passive aggressive rear end in a top hat you wish to be New title?
|
|
#
?
Dec 13, 2017 06:27
|
|
|
MNSNTZR posted:I always just give an exceptionally long pause before asking them how their day's going. I don't answer until they acknowledge how lovely them doing that is. I was at the store the other day and some guy put his money on the conveyer like a jerk so when the cashier got his change she slammed it on the conveyer and whoops it was still running and he like a couple bucks. guy didn't even fight it
|
|
#
?
Dec 13, 2017 10:51
|
|
|
I walked into a local small retail store, and they were playing Straight No Chaser albums. This is what Christmas hell is. https://www.youtube.com/watch?v=7E-47VmFopE
|
|
#
?
Dec 13, 2017 14:14
|
|
|
Post poste posted:I walked into a local small retail store, and they were playing Straight No Chaser albums. This is what Christmas hell is. I raise https://www.youtube.com/watch?v=L1nQpoAvTSg
|
|
#
?
Dec 13, 2017 22:06
|
|
|
I remember hearing some thing a year or 2 ago, while I was shopping in a department store, that was Cee-lo Green and the Muppets singing a Christmas song whose chorus was to the tune of Mahnah Mahnah, and I don't think I've ever been happier to be out of retail than that exact moment.
|
|
#
?
Dec 13, 2017 22:10
|
|
|
We're 4+ hours into the first big snowstorm of the season, and the customers still won't get the gently caress out of the store
|
|
#
?
Dec 13, 2017 22:30
|
|
|
This is so much lovely bubblegum crap that I could barf. Do people actually put this poo poo on to relax?
|
|
#
?
Dec 13, 2017 22:47
|
|
|
Last time I went shopping, I heard a Christmas version of Toto's Africa, and I just paused, looking up at the ceiling like, "Is this real? Am I having a stroke?" For a moment I imagined that if Jesus was real, he must be suffering now more than when he was up on the cross. Imagine that you were thousands of years old and every year, millions of people celebrated your birthday with increasingly vulgar tackiness. Forever.
|
|
#
?
Dec 14, 2017 00:45
|
|
|
the other night I heard a country version of "do they know it's Christmas", followed by a normal pop song, followed by the original "do they know it's Christmas", followed by a normal pop song, followed by THE SAME VERSION of "do they know it's Christmas"
|
|
#
?
Dec 14, 2017 00:54
|
|
|
cephalopods posted:the other night I heard a country version of "do they know it's Christmas", followed by a normal pop song, followed by the original "do they know it's Christmas", followed by a normal pop song, followed by THE SAME VERSION of "do they know it's Christmas" The kicker is that that song was written for the Ethiopian famine. Ethiopia is part of Eastern Christianity. It literally is not Christmas in Ethiopia on December 25th
|
|
#
?
Dec 14, 2017 02:33
|
|
|
Boy, do I have a treat for you! 'tis the season! Discendo Vox fucked around with this message at 06:55 on Dec 14, 2017 |
|
|
#
?
Dec 14, 2017 06:52
|
|
|
Tonight I heard a track on the radio. I then turned it up to make sure I wasn't having some kind of hallucinogenic episode. Then I turned it off for the other 5 hours of my shift. Merry Christmas Ḿ̟͖̯͖͖̭ER̨͔̱̪̺̬R̘̭̕Y͇̼̻̥̲͟ ͍̬̟͎͉͡CH̠͈̪̥̤̫Ṟ͔̪̥͞Į͓͔̳͎S͏̰͕̼TMA̭̳͇͘S̨
|
|
#
?
Dec 14, 2017 15:19
|
|
|
I subtly slip this Christmas treasure into every Christmas playlist I make, along with the "extra-gory" version of Weird Al's "The Night Santa Went Crazy", just to see who notices. Admittedly my Christmas playlists are intentionally weird because most "normal" Christmas music sucks balls.
|
|
#
?
Dec 14, 2017 16:02
|
|
|
I requested the weekend before Christmas day off and in turn I would volunteer to work Christmas day. All I wanted was the 23rd and 24th off to go see my sister five hours away that I haven't seen since June but instead I get scheduled a 8.5 hour shift on christmas eve. Now I get to see who wants to trade my awful shift so I can work the Friday before.
|
|
#
?
Dec 14, 2017 17:38
|
|
|
|
| # ? Jun 3, 2024 15:59 |
|
|
One thing I'll say for the 24 hour convenience store I used to work for, if you signed up for either Christmas or Christmas Eve hours, you were guaranteed the other day off. There was some competition for the hours, but once you were signed up, you wouldn't get scheduled for any unfilled shifts.
|
|
#
?
Dec 14, 2017 17:53
|
|