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Internet Explorer posted:I.... what? Already did, 3 hours ago. I guess I'm just kind of shocked this is their level of support? Sorry for coming off so mad but I'm just banging my head against my desk right now waiting on a drat email.
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Dec 13, 2017 21:56
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Seems like their number might be (206) 428-6030 and they have a 24/7 live chat support - https://help.bittitan.com/hc/en-us/articles/115008260268-Do-you-offer-Live-Chat-support- It's not all that abnormal for a domain to be "locked" to an account. I've been in a similar situation with a ton of software. I would assume it's a planned email migration and you are just in the beginning phases of it, so I'd hope something you could wait a few hours on? Not trying to be snarky, just seems like a weird problem decide "I'm no longer doing business with these people" on. Especially when you generally hear good things about them. I've used them for quite a few migrations and have been happy.
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Dec 13, 2017 22:05
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Internet Explorer posted:Seems like their number might be (206) 428-6030 and they have a 24/7 live chat support - https://help.bittitan.com/hc/en-us/articles/115008260268-Do-you-offer-Live-Chat-support- I think that was just frustration. I'm trying to lay the groundwork for the migration and I've used them before and been quite happy too, I just never needed their support until now. No snark taken.
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Dec 13, 2017 22:14
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I've had no issues with their support, and the product has worked every time I've used it.
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Dec 13, 2017 22:32
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Matt Zerella posted:Are there any alternatives to MigrationWiz for a Gsuite to O365 migration? IT management and senior leadership here is pushing us in the other direction, O365 to Gsuite. What were the key decision points for ya'll doing this? We only really use O365 for email, we turned off OneDrive/SharePoint/everything else pretty much, and we hate Microsoft's calendaring.
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Dec 13, 2017 23:24
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Having access to the Office suite through O365, not just email, is generally a great thing for companies. Less headache to keep track of licensing and especially nice for the IT guys that get to do the audits.
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Dec 13, 2017 23:52
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Yep. Office suite is the big thing. Gsuite is fine but it's definitely got a few quirks. Gdrive is kind of a loving nightmare too. Also, had a chat with my boss and it looks like I'll be entering the job market in the new year. This was my first job and I've been here for 11 years. This is exciting and terrifying.
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Dec 14, 2017 01:30
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Matt Zerella posted:Also, had a chat with my boss and it looks like I'll be entering the job market in the new year. This was my first job and I've been here for 11 years. This is exciting and terrifying. Good luck man. New jobs are scary.
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Dec 14, 2017 02:05
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Anybody have any good resources for ERP comparisons? I'm going to have to dive into this beast of a project in the first half of 2018 to get some plans together for the company moving forward and I have no idea where to start
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Dec 14, 2017 22:31
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Start off by jumping off a cliff. That sounds extremely terrible.
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Dec 14, 2017 22:32
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Kashuno posted:Anybody have any good resources for ERP comparisons? I'm going to have to dive into this beast of a project in the first half of 2018 to get some plans together for the company moving forward and I have no idea where to start Erotic Roleplay comparisons? That's a hell of a project, but if that's what your company wants...
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Dec 14, 2017 22:34
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GreenNight posted:Start off by jumping off a cliff. Well my thought on it is this: 1) I can put 'full ERP reimplementation' on my resume, which is good. 2) Our SAP system in place is from, literally, the 90s so it can't get any worse than what we have related: best booze to drink on the job.
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Dec 14, 2017 22:45
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Kashuno posted:Anybody have any good resources for ERP comparisons? I'm going to have to dive into this beast of a project in the first half of 2018 to get some plans together for the company moving forward and I have no idea where to start How big is your org? You'll likely have to do your own comparisons via RFI etc on your departmental requirements. I'd start with as is process maps. Edit: You'll need single malt for this, Lagavulin should cut it. Cirofren fucked around with this message at 22:56 on Dec 14, 2017 |
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Dec 14, 2017 22:53
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Start calling consultant companies to place bids. Hire the one that blows you the best.
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Dec 14, 2017 22:58
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Cirofren posted:as is process maps.
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Dec 15, 2017 00:20
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GreenNight posted:Start calling consultant companies to place bids. Hire the one that blows you the best. No, no that is amateur stuff. You need to let them show their business strengths; Bring all the representatives into a single meeting, tell them you'll deal with the last man standing, then step out and lock the door behind you. Pro-tip: Always bet large on the man with the metal briefcase.
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Dec 15, 2017 01:44
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Neddy Seagoon posted:No, no that is amateur stuff. You need to let them show their business strengths; Bring all the representatives into a single meeting, tell them you'll deal with the last man standing, then step out and lock the door behind you. This guy was a VEEAM rep for the Pacific Northwest for a while. https://m.youtube.com/watch?v=qfU-qv9nnAk
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Dec 15, 2017 03:04
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Kashuno posted:Anybody have any good resources for ERP comparisons? I'm going to have to dive into this beast of a project in the first half of 2018 to get some plans together for the company moving forward and I have no idea where to start What industry sector are you in? I have about 6 years of automotive IT experience, with 4 years of those directly administering an ERP system. There's a lot of factors that go into an ERP system, like size of your business, industry sector, interface requirements (EDI for example).
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Dec 15, 2017 03:33
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Cirofren posted:How big is your org? You'll likely have to do your own comparisons via RFI etc on your departmental requirements. I'd start with as is process maps. Vargatron posted:What industry sector are you in? I have about 6 years of automotive IT experience, with 4 years of those directly administering an ERP system. We're about 300 or so total users between office and warehouse at a few locations. We're a seafood distributor/processor so we aren't especially large. EDI will end up being a huge piece. Process maps definitely sound like a good place to start. Thanks for the talking points folks 
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Dec 15, 2017 14:05
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Kashuno posted:We're about 300 or so total users between office and warehouse at a few locations. We're a seafood distributor/processor so we aren't especially large. EDI will end up being a huge piece. Process maps definitely sound like a good place to start. Thanks for the talking points folks I'm assuming you're a senior level IT person at your job, because you're going to need leverage with management to get an ERP implementation done. This is a company wide project, not an IT one. If it's viewed as an IT project then all of the failures will be stuck to your group. I would start out by doing something like a value stream map (https://en.wikipedia.org/wiki/Value_stream_mapping) to get a picture of your overall business process and then start doing individual maps of each step. Receiving and Shipping are generally the beginning and end of material flows, but you'll have things like order entry and accounts receivable occurring along with that. What kind of team and resource availability will you have, along with budget?
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Dec 15, 2017 14:26
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Vargatron posted:I'm assuming you're a senior level IT person at your job, because you're going to need leverage with management to get an ERP implementation done. This is a company wide project, not an IT one. If it's viewed as an IT project then all of the failures will be stuck to your group. I am a vastly underqualified IT Director so I do have some sway with all of the management team. Luckily, this project was basically brought on by an off-site senior management/executive meeting regarding things we can do to make the business improve, and "Our loving ERP is old" was a constant point of contention so I was able to pretty easily convince the C-levels that whatever it costs is worth the investment. At this point in the process, the re-implementation is going to be a FY2019 project so we aren't at the point of discussing team/resource/budget. I've only been in this role for a couple weeks, so it'll be a long term project to get a full understanding of the process (I understand the general 'customer wants this' to 'we shipped this' process, but the smaller points of things aren't in my view at the moment)
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Dec 15, 2017 14:46
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Today is our ugly christmas sweater day at work and I'm walking around with this https://www.amazon.com/Ugly-Christmas-Sweater-Hooded-Reindeer/dp/B01LXRPN56 It's a huge hit, even the tax attorneys that are normally really cold to our division are laughing about it. 5 stars
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Dec 15, 2017 15:42
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Sepist posted:Today is our ugly christmas sweater day at work and I'm walking around with this tonight is our Christmas party, but I peaked too early on Wednesday when I wore this: https://www.killstar.com/collections/clothing-womens-sweaters-knits/products/purr-hexmas-knit-sweater-b Then again, everyone is now walking around the office wearing this because it was cheap: https://www.amazon.co.uk/PlayStatio...YDC3580PNT69DNH
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Dec 15, 2017 17:07
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Sepist posted:Today is our ugly christmas sweater day at work and I'm walking around with this Just ordered one, tyvm
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Dec 15, 2017 18:22
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Well, our ticketing/task management system and internal intranet went down due to third party vendor issues. So... guess we're not getting any work done for the rest of the day.
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Dec 15, 2017 19:27
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Cat Army
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The Iron Rose posted:Well, our ticketing/task management system and internal intranet went down due to third party vendor issues. 
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Dec 15, 2017 19:28
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The Iron Rose posted:Well, our ticketing/task management system and internal intranet went down due to third party vendor issues. Nice, I'm gonna do that for christmas. Third party vendor issues..
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Dec 15, 2017 20:02
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I took off next week and then our office is closed till new years. Plus hardly anyone showed up the rest of this week after our holiday party so its dead af. Its gonna be a nice long break.
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Dec 15, 2017 20:24
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I get to go climb a water tower in the snow because Verizon has no loving clue what circuits they own or if they exist. 
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Dec 15, 2017 20:31
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For real. Just had a performance review too, which was full of praise! Which lemme tell you is real nice to hear in your first IT job. No raise though, which undercuts the otherwise lovely compliments slightly.
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Dec 15, 2017 21:17
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Yay I get to figure out what I want to do in IT besides being a generalist cause it's getting me nowhere and I need the pay bump very badly. I really don't lean towards anything but "Is my network trying to get to best practices and is not horribly broken in some fashion?". I'm OK at most junior sysadmin junk but so far that hasn't got me more than 45k\yr in my city. I can't relocate and I feel unqualified for a lot of better stuff. It also doesn't help I'm paying $600\mo in benefits for my family but a 40 yr old helpdesk\wannabe junior admin is kind of deflating for where my career is headed. Hi. I'm career depressed. How are you?
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Dec 15, 2017 21:23
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Irritated Goat posted:Hi. I'm career depressed. How are you? I'm pretty good. I'm about 1 month from my first annual review at my first "real" IT job, and I'm starting to study Security poo poo with an eye to moving to the security team when it's expanded (god knows when that will be though).
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Dec 15, 2017 21:28
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Irritated Goat posted:Hi. I'm career depressed. How are you? I just got notice of a 5% raise and an 8% bonus, so I'm doing great.
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Dec 15, 2017 21:33
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I am tired and think management sucks!!!
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Dec 15, 2017 21:36
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Irritated Goat posted:I feel unqualified for a lot of better stuff.
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Dec 15, 2017 21:40
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Irritated Goat posted:Yay apply for the better stuff even if you feel unqualified. worst that can happen is they say no
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Dec 15, 2017 21:42
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Just got my
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Dec 15, 2017 21:42
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Vulture Culture posted:With respect: if you ever take a job you're actually qualified for, it's a step sideways and not something to grow into. Basically this. Try and always step up, rather than step laterally. e: I recently did the lateral step for a marginal pay increase simply to get away from my old company. It feels pretty bad to just go "aaaand doing everything I already did anyways...."
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Dec 15, 2017 21:43
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This is literally first job that I've felt qualified for and I did a lateral move for the same money. Gotta take that risk if you want the money.
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Dec 15, 2017 21:44
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Joining a new team, I'm in a meeting with developers who are discussing a feature that the customer demanded, but we all know they're going to hate once they get it, so they're planning to make the feature really easy to turn off. This is gonna be a weird job I think.
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