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dragonshardz
May 2, 2017

Three emails came in:



Gist of least terrible email:

quote:

Job Title: Field Engineer / PC Technician
Location: {local FedEx shipping center}
Duration of the project:
Ave. Miles 500-700 miles a week (mileage will be reimbursed)

Job Description:
Must have the following:
A+ Certification
Laptop and Desktop break/fix
Job Description:
Candidate will be taking PC hardware break fix calls at various locations.
Must have reliable transportation.
Must be able to pass drug and background screening.
Must be able to complete required product training.

Required Skills:

DELL Desktop PC, Install/Support, Expert

Education and experience:
Must be able to pass drug and background screening.
Must be able to complete required product training

Uh...huh. I'd rather just be hired by directly by FedEx, thanks. I'm okay doing field break/fix for now but gently caress if I'm going to go through any recruiter's unsolicited email.

dragonshardz fucked around with this message at 08:17 on Dec 19, 2017

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anthonypants
May 6, 2007

by Nyc_Tattoo
Dinosaur Gum

dragonshardz posted:

Three emails came in:



Gist of least terrible email:


Uh...huh. I'd rather just be hired by directly by FedEx, thanks. I'm okay doing field break/fix for now but gently caress if I'm going to go through any recruiter's unsolicited email.
If you're seriously considering that job, see which temp agency is willing to give you better benefits.

Weatherman
Jul 30, 2003

WARBLEKLONK

Volguus posted:

Just click shutdown and leave. It will finish when it will finish. When you start again, it'll continue. There's definitely no reason to babysit it.

Company policy is that laptops have to be locked in our filing cabinets before we leave.

Jaded Burnout
Jul 10, 2004


Weatherman posted:

Company policy is that laptops have to be locked in our filing cabinets before we leave.

Is there a policy about what happens *after* you leave? Maybe the office needs a cleansing fire, like a forest.

PierreTheMime
Dec 9, 2004

Hero of hormagaunts everywhere!
Buglord

dragonshardz posted:

Three emails came in:



Gist of least terrible email:


Uh...huh. I'd rather just be hired by directly by FedEx, thanks. I'm okay doing field break/fix for now but gently caress if I'm going to go through any recruiter's unsolicited email.

As someone who contracted for FedEx for many years, they will not direct hire for something like that. Their internal hiring is very slim and specific.

sfwarlock
Aug 11, 2007

Judge Schnoopy posted:

I thought the mythical 'AIM in 2017' user was just hipsters using it ironically

I had a few people I still talked to over it because inertia, we'd had the accounts for 10-15 years and never saw a reason to change.

Until, you know, the ten thousand announcements that AOL was shutting it off.

Irritated Goat
Mar 12, 2005

This post is pathetic.

Volguus posted:

Just click shutdown and leave. It will finish when it will finish. When you start again, it'll continue. There's definitely no reason to babysit it.

Our laptop users have to take them home with them in case of disaster. They have to babysit it. Our time clock is also web based and internal network dependent so they can't clock out on their phone either. :v:

Volguus
Mar 3, 2009

Irritated Goat posted:

Our laptop users have to take them home with them in case of disaster. They have to babysit it. Our time clock is also web based and internal network dependent so they can't clock out on their phone either. :v:

Then turning it off in the middle of the update is the appropriate response. Sucks to have to maintain them i guess.

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal

Irritated Goat posted:

Our laptop users have to take them home with them in case of disaster. They have to babysit it. Our time clock is also web based and internal network dependent so they can't clock out on their phone either. :v:

Timeclock kiosk by the door?

DACK FAYDEN
Feb 25, 2013

Bear Witness

Judge Schnoopy posted:

I thought the mythical 'AIM in 2017' user was just hipsters using it ironically
Investment bankers and Wall Street floor types were huge fans of it, apparently. Mostly just network effects/institutional inertia, as far as I know. I wonder what they're switching to?

PremiumSupport
Aug 17, 2015

Judge Schnoopy posted:

Timeclock kiosk by the door?

This is the correct answer.

Collateral Damage
Jun 13, 2009

I'm glad I've never had to work somewhere with a timeclock.

Sushi The Kid
Sep 10, 2005
<img src="https://forumimages.somethingawful.com/images/newbie.gif" border=0>


dragonshardz posted:

Three emails came in:



Gist of least terrible email:


Uh...huh. I'd rather just be hired by directly by FedEx, thanks. I'm okay doing field break/fix for now but gently caress if I'm going to go through any recruiter's unsolicited email.

That's Dell break/fix. They send you tickets, you pick up the parts at the FedEx hub, slap the part in on-site then bail. Easy money when it's for a business, but when it's on-site at someones home, prepare for anything. Rent to own customers were the worst.

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal

Collateral Damage posted:

I'm glad I've never had to work somewhere with a timeclock.

While I don't use the timeclock, it's situated right outside of my office door down a dead-end concrete hallway. At 9 AM, 12, 1, and 5, the sound is absolutely unbearable as everybody lines up, and then I have to either sit and smile politely at every single hourly employee or ignore them all completely (and awkwardly).

But with all the great things about this pod life it's not reasonable for me to bitch about a few social interactions every once in a while.

The Fool
Oct 16, 2003


Sushi The Kid posted:

That's Dell break/fix. They send you tickets, you pick up the parts at the FedEx hub, slap the part in on-site then bail. Easy money when it's for a business, but when it's on-site at someones home, prepare for anything. Rent to own customers were the worst.

I’ve done some of this. The worst experience I had was a guy with homemade porn as his screensaver.


I was also regularly frustrated by situations where i knew that the work described in the ticket wouldn’t solve the problem, but if I did any additional work I wouldn’t get paid for it.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

The Fool posted:

I’ve done some of this. The worst experience I had was a guy with homemade porn as his screensaver.

Don't dox me. It was in good taste.

Super Slash
Feb 20, 2006

You rang ?
Ruh-oh, a miscommunication came in;

Some art teams are due to be upgraded to Windows 10 to use some new tools and a colleague of mine was hashing out the plan with the team lead, however this is the week before christmas so everyone has hosed off work so it's just me in the department for the week.

So I make my rounds re-imaging all these machines and fit them with encryption where need be, as it was scheduled when certain staff wouldn't be in. Then today happens where the team lead comes over to me; "Are you the guy who was sorting out our upgrades? A couple people have noticed all their work has disappeared"

Well then, apparently he was told get his team to free up something like 100gb on their OS drive and leave it at that when I'm pretty sure he should've been told to make sure their stuff resides on their Data drives instead (Standard kit is a low cap 512gb SSD OS drive + high cap 8tb HDD data drive). The boss is in so I go and explain theirs probably gonna be some trouble and what happened, to which she said "Well that's pretty stupid of them, it goes against their best practices to not properly manage their data... I'll have a word with [team lead]".

It does really bother me that there is zero workstation backup though, I mean everyone at least gets a 10gb networked home drive we could at least redirect their My Documents to it or something.

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

Super Slash posted:

Ruh-oh, a miscommunication came in;

Some art teams are due to be upgraded to Windows 10 to use some new tools and a colleague of mine was hashing out the plan with the team lead, however this is the week before christmas so everyone has hosed off work so it's just me in the department for the week.

So I make my rounds re-imaging all these machines and fit them with encryption where need be, as it was scheduled when certain staff wouldn't be in. Then today happens where the team lead comes over to me; "Are you the guy who was sorting out our upgrades? A couple people have noticed all their work has disappeared"

Well then, apparently he was told get his team to free up something like 100gb on their OS drive and leave it at that when I'm pretty sure he should've been told to make sure their stuff resides on their Data drives instead (Standard kit is a low cap 512gb SSD OS drive + high cap 8tb HDD data drive). The boss is in so I go and explain theirs probably gonna be some trouble and what happened, to which she said "Well that's pretty stupid of them, it goes against their best practices to not properly manage their data... I'll have a word with [team lead]".

It does really bother me that there is zero workstation backup though, I mean everyone at least gets a 10gb networked home drive we could at least redirect their My Documents to it or something.

I do not understand this at all. You don't utilize any sort of network shares? Everyone has their work saved locally on a platter drive? How has someone not lost all their work already, lady luck must be with you.

Submarine Sandpaper
May 27, 2007


I don't like the folder redirect for documents to go to a network drive. I've had a lot of lost data when the sync breaks and users do not notice and their machine needs to be re-imaged or HD crash. A disaster backup of some of the shell locations to a network location is pretty nice though.

Super Slash
Feb 20, 2006

You rang ?

MF_James posted:

I do not understand this at all. You don't utilize any sort of network shares? Everyone has their work saved locally on a platter drive? How has someone not lost all their work already, lady luck must be with you.

It's one of the many bizarre quirks of this place, the only saving grace I can imagine is they commit their work to their specific project repo which should hold everything but it's still mindblowing. It's not helped by the fact we don't buy enterprise user hardware, it's all custom build high-end stuff which is so loving unreliable and I want to beg for Dell units or something to get things standardised.

From what I understand the start of next year we're migrating to VMware and vSAN (not sure what's happening with the NetApps) so I'm curious what else we're doing with storage.

dragonshardz
May 2, 2017

anthonypants posted:

If you're seriously considering that job, see which temp agency is willing to give you better benefits.

I'm sort of considering it in the sense of driving to the location they gave out and seeing if the company would hire me directly. I don't trust temp agencies.

PierreTheMime posted:

As someone who contracted for FedEx for many years, they will not direct hire for something like that. Their internal hiring is very slim and specific.

gently caress that, then.

Sushi The Kid posted:

That's Dell break/fix. They send you tickets, you pick up the parts at the FedEx hub, slap the part in on-site then bail. Easy money when it's for a business, but when it's on-site at someones home, prepare for anything. Rent to own customers were the worst.

...Definitely gonna pass.

dragonshardz fucked around with this message at 01:24 on Dec 20, 2017

anthonypants
May 6, 2007

by Nyc_Tattoo
Dinosaur Gum
nvm

The Macaroni
Dec 20, 2002
...it does nothing.
I hate people who shop for the answers they want. But I can't even figure out what this person wants--this is the easiest thing ever and somehow it's dragged on for weeks.

Jane: (via email) I need privileges to do X.
Me: Please file a ticket for assistance.
Jane: (via ticket): I need privileges to do X.
Me: Thanks for filing a ticket! Please complete the training I have assigned you, and the system will automatically grant you privileges.
[a week passes]
Jane: (via email) Bob, I can't do X properly.
Bob: Macaroni, Jane needs X privileges.
Me: She needs to file a ticket. Also she never did her training.
Jane: Bob, I still can't do X.
My Boss: Jane needs to file a ticket and do the training.
Bob: Are we confusing Jane with these mixed messages?

Edit: I sent Bob an email saying, "1) There shouldn't be any confusion since we've been saying the same thing; 2) I'm okay with her getting multiple messages when the messages all have the takeaway that she should be filing tickets instead of emailing things like this around."

The Macaroni fucked around with this message at 19:30 on Dec 20, 2017

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal
The clear, easy response is "Jane is not authorized for X. Complete the training and privilege to X will be granted"

e; basically, you guys aren't saying "no" which is why they're confused. You're giving them the next step and handholding, but it's not a "no".

The Macaroni
Dec 20, 2002
...it does nothing.
I left out the part where I sent her the boilerplate that said almost exactly that.

She just sent me another direct email saying, "Colleague Sandy needs these same privileges. What is the process to get them for her?" :suicide:

TheFluff
Dec 13, 2006

FRIENDS, LISTEN TO ME
I AM A SEAGULL
OF WEALTH AND TASTE
Laptops aren’t suitable for the workplace. Everyone knows you need a workstation to do real work. If you don’t have one you’re not doing anything important. I mean, it’s obvious from the name that a laptop is only suitable for laptasks, much like a lapdog.

Seriously though, laptops that you can’t take home with you and you have to lock them up before you leave? Why? Why can’t we just have actual offices with actual rooms and desktop computers and a spot that’s actually yours, instead of this hellscape of open floor plans with no fixed seating and always bringing work with you wherever you go :(

TheFluff fucked around with this message at 02:24 on Dec 21, 2017

baquerd
Jul 2, 2007

by FactsAreUseless

TheFluff posted:

I don’t understand why businesses keep issuing laptops to everyone. Don’t they know you need a workstation to do real work? I mean, it’s even in the name.

Seriously though, laptops that you can’t take home with you and you have to lock them up before you leave? Why? Why can’t we just have actual offices with actual rooms and desktop computers and a spot that’s actually yours, instead of this hellscape of open floor plans with no fixed seating and always bringing work with you wherever you go :(

There are a good few laptops that can act as perfectly fine workstations with 16-32GB RAM and good processors, but not being able to take them home and not having fixed locations sounds like you've got some sadistic execs drinking the bargain basement brand of kool-aid. It's the sign of a lovely company, time to :yotj:

RFC2324
Jun 7, 2012

http 418

TheFluff posted:

Laptops aren’t suitable for the workplace. Everyone knows you need a workstation to do real work. If you don’t have one you’re not doing anything important. I mean, it’s obvious from the name that a laptop is only suitable for laptasks, much like a lapdog.

but what about labtops?

22 Eargesplitten
Oct 10, 2010



baquerd posted:

There are a good few laptops that can act as perfectly fine workstations with 16-32GB RAM and good processors, but not being able to take them home and not having fixed locations sounds like you've got some sadistic execs drinking the bargain basement brand of kool-aid. It's the sign of a lovely company, time to :yotj:

I want 16-32gb and a good processor. None of this i7* crap.

*i7 may be slower in real world performance than a 3 generation older i3.

baquerd
Jul 2, 2007

by FactsAreUseless

22 Eargesplitten posted:

I want 16-32gb and a good processor. None of this i7* crap.

*i7 may be slower in real world performance than a 3 generation older i3.

http://www.dell.com/en-us/work/shop/dell-laptops-and-notebooks/new-precision-7520/spd/precision-15-7520-laptop/xctop752015_us_sapp_4

carry on then
Jul 10, 2010

by VideoGames

(and can't post for 10 years!)

If it isn’t described as “deskside” it’s too small to be of any use.

Thanks Ants
May 21, 2004

#essereFerrari


Should never have made anything smaller than a minicomputer :argh:

CitizenKain
May 27, 2001

That was Gary Cooper, asshole.

Nap Ghost

22 Eargesplitten posted:

I want 16-32gb and a good processor. None of this i7* crap.

*i7 may be slower in real world performance than a 3 generation older i3.

The letters after the processor mean way more then the core series. If you get a i7-HQ series chip you are getting a full on quadcore. U series are 2 core. Although the new 8 series Intel chips have a full quadcore U series.

Varkk
Apr 17, 2004

22 Eargesplitten posted:

I want 16-32gb and a good processor. None of this i7* crap.

*i7 may be slower in real world performance than a 3 generation older i3.

I have seen far too many laptops with a nice i7, 16gb ram and a discrete GPU all paired with a 1Tb 5400 rpm disk

carry on then
Jul 10, 2010

by VideoGames

(and can't post for 10 years!)

Varkk posted:

I have seen far too many laptops with a nice i7, 16gb ram and a discrete GPU all paired with a 1Tb 5400 rpm disk

This was literally my new laptop when I was hired. Eventually they started handing out SSD upgrades but drat that first year was painful.

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal
I asked my MSP to quote out some new laptops. Their original quote had 5400 rpm drives. I let them know that we play in the big leagues here and want our laptops to be useful, not just toys people pretend to work from home on.

Why anybody would buy a non-SSD laptop in 2017 is loving baffling to me.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Non ssd laptop or desktop is bullshit. I’m putting in ssd drives into old old rear end computers from over 10 years ago and they’re great for email and the 5250 client.

Thanks Ants
May 21, 2004

#essereFerrari


There's not really a use case for spinning disks outside of shared storage. Maybe workstations that need tons of local storage.

Renegret
May 26, 2007

THANK YOU FOR CALLING HELP DOG, INC.

YOUR POSITION IN THE QUEUE IS *pbbbbbbbbbbbbbbbbt*


Cat Army Sworn Enemy
There's a reply-all storm going on that my boss is on but I'm not.

I'm begging him to add to it by replying +Renegret and adding me because I want to see.

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Sefal
Nov 8, 2011
Fun Shoe

GreenNight posted:

Non ssd laptop or desktop is bullshit. I’m putting in ssd drives into old old rear end computers from over 10 years ago and they’re great for email and the 5250 client.


Our new desktops get ssd's but there are still a lot of people who are just working on normal hdd's. I've thought about just getting them an ssd. But the boss has shut that down. Maybe we'll get them complete desktops next year.

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