Bob Morales posted:

I think I have to sacrifice my phone reseller to please the Mitel gods

Randomly can't dial out
Randomly can't call in
Phantom calls

Someonething must pay

Bob Morales posted:

Randomly can't dial out
Randomly can't call in
Phantom calls

Jerk McJerkface posted:

So a gigantic client of ours is suddenly having authentication problems. I login, and see that they changed the certificate on several of their ldap servers, so the CA Cert they gave us for TLS fails when the loadbalance redirects us to a 85% of the ldap servers. One or two of the servers in the pool still work, so eventually users are able to log in. The opened up an emergency ticket with us, it was kicked to me, I sent them detailed notes on the issue, and they proceed to close their internal emergency outage ticket with the note "users are typically able to login the second or third time, closing ticket".

Queue an angry email from their lead to my manager and the PM on why they closed their own ticket when it's not fix. The PM is like "READ THE EMAIL FROM MCJERKFACE" and they respond "you (meaning Jerkfaces) needs to fix the CA cert" which I can't since it's their ldap servers. No one understands how certs or TLS work. They keep telling me "tell us what to do and we'll do it."

The answer is GIVE ME A CACERT. When this command works very time out of a hundred tests then just put that in the cert directory:

openssl s_client -CAFile /path/to/file.pem -connect ldap.lb.ct.com:389

It's currently blowing their minds, and so help me god I'm not going to explain to someone elses ldap team what TLS certs do at 830pm when a new Better Call Saul is on in twenty minutes.

Bob Morales posted:

I think I have to sacrifice my phone reseller to please the Mitel gods

Randomly can't dial out
Randomly can't call in
Phantom calls

Someone must pay

tactlessbastard posted:

While I was out, one of my employees told a second employee 'You look really nice. But you'd look even better with my cock in your mouth.'

Sigh.

Partycat posted:

He made it sound like a frac T1 but that doesn’t make sense on incoming calls not ringing in.

spog posted:

From the other side of the fence: I am so done with our despotic IT security team and their constantly changing phone security policies.

After finally dumping our unusable Lumias, we were finally equipped with Samsung Androids that actually worked. All have been great for about for about 8 months. Then, they started fiddling with things:

1- With no warning, disabled google location services: most of us use these phones for navigation. No explanation as to how google knowing where I am is a security risk

2- 1 week later, again no warning - deleted Chrome. 'use the company browser' - part of our job is reviewing how websites perfom on standard browsers.

3- Same update: deleted some 3rd party apps without warning (great for my colleagues who were using apps to record mileage, etc. all data gone) and locked down the ability to install anything not on the approved list.
Except, for most apps, they didn't delete the existing install, just new ones *and updates*. Thus, we have phones full of old versions of apps that cannot be updated to newer, bug-fixed, security-hole patched versions.
and as a bonus, the automatic updates will stall if *any* individual update is security policy blocked. So, the older the phone, the more unpatched version of said company-approved apps exist on it.

4-Reset Screen Timeout to '1 minute' - we have 16 digit, mixed case and symbol screen unlock passwords. Try to use a phone that locks the screen every minute, it's impossible

5- Final turd in the swimming pool: disabled syncing between company Outlook address book and the native Contact app. Now callerID doesn't work any more and I have no idea who is calling me.
The contact section in Outlook app is barely usable - try scrolling down your entire list of contacts to get to 'Zachary' as it doesn't even have 'ABC' sections.
Or he ability to create a new contact

angry armadillo posted:

eh, could be worse - here, someone got arrested because they whipped it out and flopped it on a desk during night shift.


allegedly

Steakandchips posted:

Literally, explicitly tell them to hire someone who understands TLS certificates.

Jerk McJerkface posted:

So they hardcoded auth to the one server that has a still working cert, but that cert expires in Oct 2018, so there has to be a permanent solution by then. I'll just forget about this until Sept 30. All good.

The Macaroni posted:

The lady I was complaining about earlier? The one I thought was leaving for a new job at the end of next week? She's staying on! Is there a smile that is the opposite of ?

Proteus Jones posted:

Bob Morales posted:

2nd interview Thursday

quote:

Suppliers,
If you have already received this e-mail from your Walmart Sourcing Manager, and accepted one of the meeting planners, this e-mail can be ignored.

We are rolling out the OTIF scorecard in PULSE this week, and have 6 training sessions set up to cover the new additions.
Along with review some aspects of existing PULSE tools that will help you keep your OTIF scores up.

Many of you have been receiving a weekly OTIF score from your buyer.
But if not, the OTIF scorecard has been developed in PULSE so that all suppliers can access.
So that you can see how well you have reported and delivered the previous weeks orders to Walmart.

There are 6 total meetings, and you only need to attend one.

1. Please choose the best session for you.
2. This is intended for the person(s) that deal with the day to day PULSE data management.
Not necessarily looking for the IT person that manages the loading process.
But the person(s) that insure the data is correctly uploaded, and correct if issues arise.

Bob Morales posted:

Anyone care to guess who the only people from my company that went to the meeting?

PBS posted:

The person(s) that insure the data is correctly uploaded, and correct if issues arise?

Levitate posted:

Did they give you access originally and say you would be the only ones using it? Cuz I’d check around first before blowing away an install on a shared environment even if I wasn’t told that anyone else was using it

Bob Morales posted:

2nd interview Thursday

stevewm posted:

During my weekly check, I discovered our automatic propane powered generator wasn't working. It had errored out on its last weekly exercise test.

Our maintenance man discovered that the valve fitting that connects to the LPG tank had failed shut. A 50 cent part took it down.

Maigius posted:

My desktop has randomly restarted for about a month now. Today was the last straw when it a. failed to come up at all, until cords were switched around and b. shut down twice in 10 minutes. The desktop guy is swapping out the power supply right now, so hopefully it will be fixed.

PremiumSupport posted:

Vendors

One of our sites is 100% static IP set at the network card for *reasons*

Vendor shows up to install new equipment without me being notified that they were coming. Vendor is told they should contact me to answer any questions about the network before proceeding. Vender sales type guys is all "no, I got this!"

He plugs into the network and *gasp* doesn't get an IP address. Starts yanking cables to try to "trace them back to the problem." Several hours later I'm finally called by one of the onsite managers because his email and internet aren't working, "could that be related to [Vendor] out here working on the network?"




e: Now Vendor sales-type guy is swearing up and down that he didn't wipe the static IP configuration from one of the workstations. "It was that way when I got here!"

Zil posted:

So they are getting billed for making you do extra work right?

PremiumSupport posted:

Ha!

As if.

I need a drink.

stevewm posted:

During my weekly check, I discovered our automatic propane powered generator wasn't working. It had errored out on its last weekly exercise test.

Our maintenance man discovered that the valve fitting that connects to the LPG tank had failed shut. A 50 cent part took it down.