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Thanks Ants
May 21, 2004

#essereFerrari


QR codes for WiFi networks are the only use I’ve found for them. Point the iOS camera at them, done.

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Ugato
Apr 9, 2009

We're not?

I wasn’t expecting that. In retrospect I should have. :golfclap:

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Somebody drank one of my beers that was in the fridge in my office. Wasn't me or any of my guys.

Sickening
Jul 16, 2007

Black summer was the best summer.

Bob Morales posted:

Somebody drank one of my beers that was in the fridge in my office. Wasn't me or any of my guys.

Time to fire up the camera console and prepare to murder someone.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

"Sales wants us to change the date on this invoice to October 1st...but not in the system"

So get the loving typewriter out.

Actuarial Fables
Jul 29, 2014

Taco Defender
Our COO caused our dispatcher to leave in tears.

Yay family run MSPs.

pixaal
Jan 8, 2004

All ice cream is now for all beings, no matter how many legs.


Bob Morales posted:

"Sales wants us to change the date on this invoice to October 1st...but not in the system"

So get the loving typewriter out.

Customer wants the money to come from Q4, Sales wants the money in Q3. This sounds fishy to me but I'm not in finance.

ArcticZombie
Sep 15, 2010

I've come across a usage of these things in the wild: a bus company where I live has added QR codes to their tickets. Whether you're using the mobile app or have bought a physical daily/weekly/monthly ticket, it just has a QR code on it that is scanned when you get on. They also take NFC payments but not everyone is going to have a phone capable of NFC I guess, they've all got screens.

The Fool
Oct 16, 2003


Boarding passes are all qr codes these days.

Configuring authentication apps is done with a QR code quite often.

Methylethylaldehyde
Oct 23, 2004

BAKA BAKA

pixaal posted:

Customer wants the money to come from Q4, Sales wants the money in Q3. This sounds fishy to me but I'm not in finance.

That's called ~Fraud~

Zil
Jun 4, 2011

Satanically Summoned Citrus


Methylethylaldehyde posted:

That's called ~Fraud~

Well yeah if you want to be a square about it and do actual reporting.

anthonypants
May 6, 2007

by Nyc_Tattoo
Dinosaur Gum

Zil posted:

Well yeah if you want to be a square about it and do actual reporting.
They did say they were leaving soon, it'd be good to go out that way

stevewm
May 10, 2005
loving printers...

We got a brand new, quite expensive, HP MFP at our corp office.

I got it setup, only for it to screw up later that day. For some reason the printer decided that all paper loaded into the supply trays was A4 sized. I couldn't even manually as the only available option for paper size was A4! It didn't matter that the print job/computer was set to use Letter, the printer tried to print as if it was A4 sized and thus cut the top off every document.

This is a problem seeing as we are in the US and use Letter size!

While waiting on the vendor and HP to respond to my ticket, I tried factory reset, which didn't work. Then I ended up digging up a service manual on some dark corner of the Internet and found out how to get into a pre-boot menu. The pre-boot menu let me perform a "out of box reset". Which solved the problem.

Methylethylaldehyde
Oct 23, 2004

BAKA BAKA

Zil posted:

Well yeah if you want to be a square about it and do actual reporting.

If they're audited by an outside firm, it's a great way to make the audit cost a shitload more money. "Yeah, these guys LOVE to change poo poo in the database to re-record sales and modify dates of sales for random revenue recognition purposes. You might wanna do some real close scrutiny of it and the associated controls, because this would be something very material to the issued financials." That right there will make most audit firm's buttholes pucker, and making SURE they got the right opinion takes a lot more time, and thus a lot more money.

Sirotan
Oct 17, 2006

Sirotan is a seal.


poo poo not pissing me off: I've gotten a lot of swag at Microsoft Ignite, but nothing has spoken to me quite like this koozie:



In my new role I no longer have to deal with end users, but in a past life this was a true statement more times than I'd like to admit.

pixaal
Jan 8, 2004

All ice cream is now for all beings, no matter how many legs.


Sirotan posted:

poo poo not pissing me off: I've gotten a lot of swag at Microsoft Ignite, but nothing has spoken to me quite like this koozie:



In my new role I no longer have to deal with end users, but in a past life this was a true statement more times than I'd like to admit.

I really want one now. Is this from KnowBe4?

Sirotan
Oct 17, 2006

Sirotan is a seal.


pixaal posted:

I really want one now. Is this from KnowBe4?

Bomgar

AlternateAccount
Apr 25, 2005
FYGM

I like my Bomgar box, good product if someone wants a full-fledged remote support system.

Ham Equity
Apr 16, 2013

The first thing we do, let's kill all the cars.
Grimey Drawer

Bob Morales posted:

Putting my two weeks in on Monday

:greenangel:

Congratu-loving-lations!

:yotj:^:yotj:

Did you verify the carbohydrate policy at the new place?

Sprechensiesexy
Dec 26, 2010

by Jeffrey of YOSPOS
A summary of my on call last night:

10:00pm I get a call from our service desk:

:downswords: - "Hi, we got a ticket from a customer, there is no serial number provided so we can't check their contract and they are not answering their phones and priority of the ticket is standard."
Me - "So why are you calling me?"
:downswords: - "I don't know"
Me- "I'm going back to bed"

I cannot wait to :yotj:

dogstile
May 1, 2012

fucking clocks
how do they work?

Bob Morales posted:

Somebody drank one of my beers that was in the fridge in my office. Wasn't me or any of my guys.

Actually a legitimate reason to commit a crime, godspeed Bob!

Zil
Jun 4, 2011

Satanically Summoned Citrus


AlternateAccount posted:

I like my Bomgar box, good product if someone wants a full-fledged remote support system.

Not cheap though.

Had tried to push to get one at the last place I worked but everyone balked at the price. Instead it was deemed cheaper to have support calls take 15-30 minutes longer to walk someone through setting up a Citrix GoToMeeting session, our users were not tech savvy.

pixaal
Jan 8, 2004

All ice cream is now for all beings, no matter how many legs.


-

pixaal fucked around with this message at 17:10 on Sep 28, 2018

Ham Equity
Apr 16, 2013

The first thing we do, let's kill all the cars.
Grimey Drawer

Zil posted:

Not cheap though.

Had tried to push to get one at the last place I worked but everyone balked at the price. Instead it was deemed cheaper to have support calls take 15-30 minutes longer to walk someone through setting up a Citrix GoToMeeting session, our users were not tech savvy.

Any reason you didn't just use Remote Assistance? Are you not a Windows shop, or do you across a bunch of different domains or something?

BaronVonVaderham
Jul 31, 2011

All hail the queen!
gently caress it felt good to vent at retro today. And to at least get a little recognition for busting my rear end all week to fix this mess.

Ham Equity
Apr 16, 2013

The first thing we do, let's kill all the cars.
Grimey Drawer

BaronVonVaderham posted:

gently caress it felt good to vent at retro today. And to at least get a little recognition for busting my rear end all week to fix this mess.

When raise time comes around, I'm sure that big 1.5% will make it all worthwhile.

AlternateAccount
Apr 25, 2005
FYGM

Zil posted:

Not cheap though.

Had tried to push to get one at the last place I worked but everyone balked at the price. Instead it was deemed cheaper to have support calls take 15-30 minutes longer to walk someone through setting up a Citrix GoToMeeting session, our users were not tech savvy.

I want to say we paid about $3k for the box, and about... $1k a year for licenses/support, I think?

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


I spent entirely too much time yesterday trying to explaining DPI settings and limitations on enlarging a scanned image to my manager. It's not loving CSI and you can't just say 'enhance'.

PBS
Sep 21, 2015

AlternateAccount posted:

I want to say we paid about $3k for the box, and about... $1k a year for licenses/support, I think?

drat, that's nothing. Surprised I've never heard of it.

SCCM + Remote Desktop generally worked great for us, except for people not on VPN. We have direct access, but no one's ever bothered to get RDP working with that.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

We're re-painting our shithole main conference room

Here's the wall where the computer/TV go. Bonus points for the tiny door.



They want to put the computer and wires on the other side of the wall, in the mail room.



Stupid idea. Why not just drywall over the loving door.

Irritated Goat
Mar 12, 2005

This post is pathetic.
poo poo pissing me off:

I have 15 loving iPads to set up for this new bullshit they're doing and no way to automate it. No JAMF, no Mac. This is on top of the 11 I already manage for Boardroom bullshit.

They bitched about my personal net usage and want to give me more to do. Well, sure, OK. At least give me the tools to do it with? I'm sure I'll end up supporting these other 15 for updates and poo poo too.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Irritated Goat posted:

They bitched about my personal net usage

Do they track it or do they shoulder surf or what?

Thanks Ants
May 21, 2004

#essereFerrari


Meraki are finally shitcanning their garbage and overpriced phone effort

https://meraki.my.salesforce.com/sfc/p/#600000006uBw/a/0d0000004nvd/LAyl7edKWXgzeyLT4VWAXm0UCXksD_5pFkBY9TXE2sM

Irritated Goat
Mar 12, 2005

This post is pathetic.

Bob Morales posted:

Do they track it or do they shoulder surf or what?

I was previously sitting within eye range of the Director's office. I've since moved to a more private desk.

I agree being so visible should've made me hide it a bit more but it took them over a year to say anything.

ConfusedUs
Feb 24, 2004

Bees?
You want fucking bees?
Here you go!
ROLL INITIATIVE!!





Bob Morales posted:

We're re-painting our shithole main conference room

Here's the wall where the computer/TV go. Bonus points for the tiny door.



They want to put the computer and wires on the other side of the wall, in the mail room.



Stupid idea. Why not just drywall over the loving door.

Is it just me, or will that door open up into the TV, potentially smashing it?

Inspector_666
Oct 7, 2003

benny with the good hair

ConfusedUs posted:

Is it just me, or will that door open up into the TV, potentially smashing it?

It looks like there's a door stopper built into the hinge.

bred
Oct 24, 2008
Planned obsolescence.

ConfusedUs
Feb 24, 2004

Bees?
You want fucking bees?
Here you go!
ROLL INITIATIVE!!





Inspector_666 posted:

It looks like there's a door stopper built into the hinge.

There's one on the floor, too.

But will the TV protrude from the wall more than ~3 inches? Probably. And depending on the size of the TV, the bottom of it may even be low enough for the doorknob to hit.

Looks to me like they're replacing their $0.20 doorstops with a $500 doorstop.

Inspector_666
Oct 7, 2003

benny with the good hair

ConfusedUs posted:

There's one on the floor, too.

But will the TV protrude from the wall more than ~3 inches? Probably. And depending on the size of the TV, the bottom of it may even be low enough for the doorknob to hit.

Looks to me like they're replacing their $0.20 doorstops with a $500 doorstop.

Those door ones usually stop it at a near 90 degree.

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AlternateAccount
Apr 25, 2005
FYGM

PBS posted:

drat, that's nothing. Surprised I've never heard of it.

SCCM + Remote Desktop generally worked great for us, except for people not on VPN. We have direct access, but no one's ever bothered to get RDP working with that.

I am fuzzy on the details, but I think we paid ~$8K total for the box, 3 years of support, and 3 years worth of licensing for 5 agents. Something like that.

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