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Entropic posted:Another ticket came in from this client who kept reporting the same kind of issue for what seems like a year: they have a voicemail module they call in to to set who is on-call for the night, and it supposedly doesn’t work half the time for one of the options. They call in, hear a menu that says “press 1 to put Alice on call, press 2 to set Bob on call, press 3 to set Carol on call” etc with like six options. You press 2, you hear a recording say “Bob is now on call” and then it disconnects, and now when you call the after-hours line it should forward to Bob’s cell phone. I hate phones. I hosed up and one day told like 20 users to come in to see me for help entering their new passwords on their phones so they could access their email. Not that I hadn't instructed them how to do it before; I even made a nice 30 second phone-friendly video and word doc and sent it to everyone to show them how but for whatever reason these people were too inept / lazy to do it themselves. Some have had tickets open for as long as 8-10 weeks. Anywho, I had free cycles one day that week because I was just working on contract stuff so I knew I'd be glued to my desk. Almost everyone came in and had their AD passwords reset (surprise they never use computers apparently) and entered on their phone's email client. Cue 60 days later when I receive 20 voicemails from the same people saying they're coming in to have me 'fix their phone'. FML what have I done??? 
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Nov 23, 2018 06:22
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GnarlyCharlie4u posted:I hate phones. I hosed up and one day told like 20 users to come in to see me for help entering their new passwords on their phones so they could access their email. Not that I hadn't instructed them how to do it before; I even made a nice 30 second phone-friendly video and word doc and sent it to everyone to show them how but for whatever reason these people were too inept / lazy to do it themselves. Some have had tickets open for as long as 8-10 weeks. Ha, that sucks. You can at least make it a little better by varying the day their passwords expire on.
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Nov 23, 2018 06:29
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PBS posted:I thought our change process was bad but it's not even close to that. Banking. It was a nightmare of politics, petty jackassery, and process. Learned a ton though. Now I support a big construction firm. My boss reports directly to the CFO, which means we have a lot of autonomy as long as we don't blow budget.
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Nov 23, 2018 08:06
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You all have that much data? Jeez, I've had 500MB for years until I got fed up just yesterday and phoned my provider. I now have 2GB data, for less money than my old subscription. Also unlimited texting and 120 minutes, even though I literally never text (last time was 2 months ago to my wife, because I ran out of data) and only use 43 minutes total averaged over the past months, according to phone support lady.
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Nov 23, 2018 10:16
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I now have 2GB and that's enough for me. I pay 11 bucks for my sim only subscription. I almost never run out.
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Nov 23, 2018 11:06
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Watching people outside of Ireland talk about their data allowances is always a trip for me. Here it's pretty much just throw €20 credit onto your account and forget about it for a month or so.
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Nov 23, 2018 11:17
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GnarlyCharlie4u posted:I hate phones. I hosed up and one day told like 20 users to come in to see me for help entering their new passwords on their phones so they could access their email. Not that I hadn't instructed them how to do it before; I even made a nice 30 second phone-friendly video and word doc and sent it to everyone to show them how but for whatever reason these people were too inept / lazy to do it themselves. Some have had tickets open for as long as 8-10 weeks. That's us. With about 120 users. Because our corporate team won't stagger the expiry's. So every 90 days, for about a week, we get slammed with "MAH PHONE ISN'T GETTING EMAILS". And we walk them through it again. And reset 1/2 their AD accounts, because they never log onto the computers...
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Nov 23, 2018 13:01
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Arquinsiel posted:Watching people outside of Ireland talk about their data allowances is always a trip for me. Here it's pretty much just throw €20 credit onto your account and forget about it for a month or so. I'm £16 per month with EE for unlimited voice, texts and 30GB. It's good. The 4G can hit 120Mbps.
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Nov 23, 2018 14:04
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 I want those prices here  In phone-related news, I've apparently sent 260+ texts this month, heh.
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Nov 23, 2018 14:11
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£28 a month, with a Razer Phone on a 2 year contract, no upfront cost, unlimited calls and texts, and 10GB of data. (Shame the 4G is poo poo in the city centre)
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Nov 23, 2018 14:45
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Thanks Ants posted:I'm £16 per month with EE for unlimited voice, texts and 30GB. It's good. The 4G can hit 120Mbps.
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Nov 23, 2018 14:53
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Arquinsiel posted:My girlfriend moved to the UK almost a year back to study, and her conclusion is that it was cheaper to just stick with her Irish network. We're a generation of 30-somethings who use phones as if we were still 15. When I was 15 I would use a (land line) phone to call a friend so we could meet up somewhere. Current phones have ways of communicating that would have blown my mind in 1993. Hell a smartphone with Doom on it would have blown my mind.
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Nov 23, 2018 16:03
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Jonny Nox posted:When I was 15 I would use a (land line) phone to call a friend so we could meet up somewhere.
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Nov 23, 2018 16:42
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Arquinsiel posted:Ireland was very much into early adoption of phones for kids. I got my first one at 15 back in 1999, and my younger brother had one not long after at 12 years old. That's interesting. I got my first mobile phone at 27 and only because i started working for Blackberry and they gave me one. And after i left Blackberry the world was changed so much that is essentially expected to have a mobile phone. If there would be one thing I'd happily give away of the new technological advancements would be mobile smart devices. Smartphones, smart watches, smart pads, smart whatever: i'd burn them all. But, they'll never go away, and if anything, they'll become even more embedded in our lives. When I wasn't at home or at my work desk I was unreachable. That feeling will never come back. Now If im unreachable i have to apologize.
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Nov 23, 2018 17:16
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I got my first cell phone in 1987 (Carpack from Motorola) because I was in the Army and had more cash than sense.
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Nov 23, 2018 17:23
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Humbug Scoolbus posted:I got my first cell phone in 1987 (Carpack from Motorola) because I was in the Army and had more cash than sense. God drat.
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Nov 23, 2018 17:35
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Texting on a 2x14 character LCD was an interesting one for sure.
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Nov 23, 2018 17:46
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Oof. Don't remind me. I started out with an old Motorola in '99, then a Nokia 3210... I remember the old Ericsson phone too... Ugh.
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Nov 23, 2018 18:00
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I'm jealous of you all. I pay ~$150 a month for my wife and myself for 10GB of data, and it would be ~$200 if I din't work for my service provider. Canadian telecom prices are a loving scam.
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Nov 23, 2018 18:08
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My parents worked at what was then Dancall which produced mobile phones for the NMT network (on 450MHz), and as a result I was one of the first kids in the entire school to have a phone (mind you, this was in a rural town with about 500 students in the school, at that time). I'm not even sure the NMT network supported text messages back then, so it wasn't like the phone was much use outside of bragging rights.
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Nov 23, 2018 18:19
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It's been a long year. ---------  I need to make my PowerPoint presentation loop indefinitely! OK, give each slide a timer, tick this box, etc., etc... whoa whoa whoa wait what? "Slides"? I don't have any "slides". uhhhh OK. Can I remote your computer real quick?... Ah yes, I think I see the problem. This isn't a PowerPoint presentation, it's a video file. And if you want to repeat, you don't need to make 50+ copies of it on this USB stick. Just click the repeat button before you click play.--------- If we've missed any software off your new laptop, please let us know and we'll install it ASAP please install Microsoft--------- Hi, I understand you're having trouble with your computer. Can you tell me whether you've managed to get into Windows? The jargon you computer people use is ridiculous!--------- A department receives lots of business-related images via e-mail. Rather than saving the images directly to our content management system using an Outlook extension, they print out these e-mails, send them via internal post to our scanning room, who scan them back in... to the content management system. When asked to stop doing this and use the extension: That's too complicated!!!--------- My laptop keeps typing spaces!! Weirdly it's fine when I remove it from the docking station. Have you tried moving the USB keyboard wedged between your docking station and the wall?
Wachter fucked around with this message at 18:36 on Nov 23, 2018 |
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Nov 23, 2018 18:33
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Man it must be nice to have real wireless service and prices. Canada likes to have neither of those.
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Nov 23, 2018 18:55
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Did anyone else experience the boost in popularity of consumer pagers around 99/2000? Vodafone had their own branded devices in the UK, complete with software that would use your dial-up modem to send messages.
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Nov 23, 2018 19:03
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when i was 7 i found a pager on the side of the road. it worked but i couldnt figure out what it was supposed to do. it's probably out there on the side of some other road somewhere.
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Nov 23, 2018 19:07
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Wachter posted:It's been a long year. Jesus, these sound like they're from about 20 years ago.
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Nov 23, 2018 19:33
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Volguus posted:
Nah, gently caress that. Unless I'm specifically on call, I'm not reliably reachable. I mean, most of the time my boss could get me through personal channels, though we've not had a need for that yet, but if I'm not paid to work, I ain't at work. Remote or not.
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Nov 23, 2018 21:09
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Today is a good day to reboot servers for VMware tools updates.
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Nov 23, 2018 21:12
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Thanks Ants posted:Did anyone else experience the boost in popularity of consumer pagers around 99/2000? I was just on the cusp of this where I was too young for a pager, and by the time I had any real need I was on hand-me-down phones (with credit-card–sized SIMs). So I never had the experience, sadly.
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Nov 23, 2018 21:23
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mehall posted:Nah, gently caress that. Unless I'm specifically on call, I'm not reliably reachable. I mean, most of the time my boss could get me through personal channels, though we've not had a need for that yet, but if I'm not paid to work, I ain't at work. Remote or not. My work phone goes on silent at 4:30 pm, and no one at work have my personal cell number. It's not listed anywhere either, so best of luck trying to get it.
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Nov 23, 2018 21:57
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GreenNight posted:Today is a good day to reboot servers for VMware tools updates. Nuuuutaaaaniiiiiix! They're behind on the version, so we're still stuck with the even-shittier web interface.
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Nov 23, 2018 22:17
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Wibla posted:My work phone goes on silent at 4:30 pm, and no one at work have my personal cell number. It's not listed anywhere either, so best of luck trying to get it. Keeping my personal number out of the hands of employers and clients has been a heroic struggle, but so far I’m holding out.
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Nov 23, 2018 22:36
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GreenNight posted:Today is a good day to reboot servers for VMware tools updates. An even better day for upgrading production firewalls outside of normal maintenance windows
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Nov 24, 2018 02:01
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Jaded Burnout posted:Keeping my personal number out of the hands of employers and clients has been a heroic struggle, but so far I’m holding out. Google voice number yo
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Nov 24, 2018 02:27
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devmd01 posted:Google voice number yo This so much.
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Nov 24, 2018 02:32
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Google voice is great. I just have mine go directly to voicemail and I receive a transcript I can read before I decide if they even get a call back. They generally don't. Being able to text from a real keyboard is also a tremendous boon.
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Nov 24, 2018 03:37
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devmd01 posted:Google voice number yo Not available outside the US. These days I bought a cheap Android on the company and use that.
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Nov 24, 2018 09:19
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Personally, I find it tremendously freeing to dump my number and get a new one every 5 years. These days, with all the other methods of communication, most people don't know your phone number itself: it's all via some variations of friends lists.
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Nov 24, 2018 10:42
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Javid posted:Google voice is great. I just have mine go directly to voicemail and I receive a transcript I can read before I decide if they even get a call back. They generally don't. I used to have that, but for some reason it stopped working with iOS? It was so useful 
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Nov 24, 2018 19:54
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I use it on iOS to this very day so I don't know what issue you're having
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Nov 24, 2018 20:17
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Volguus posted:When I wasn't at home or at my work desk I was unreachable. That feeling will never come back. Now If im unreachable i have to apologize.
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Nov 24, 2018 20:24
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