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JustJeff88 posted:I remember Holmes and Madoff, so this made me smile. As much as I abhor avoidable suffering and don't want anyone to be destitute, I would love to be able to walk by Lampert some day as he begs for money on the street and kick him in the head. It will never happen, but it's cathartic to think about it. Just in case, I should came up with a pithy Ayn Rand quote, but she was such a terrible writer and disgusting person that I can't stand to even glance at her work. (OK it's not quite Ayn Rand but it's close enough.) Gazpacho fucked around with this message at 09:20 on Jan 9, 2019 |
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Jan 9, 2019 09:02
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twerking on the railroad posted:He would not be the first by any means Most of these people went down for fraud and/or were destroyed by bad investments during the housing crash. Lampert is doing it all (so far as we know) above board in what is still more or less a bull economy. He has dumped off virtually every valuable business wing and brand of Sears and yet can't for whatever reason stomach the company dying completely.
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Jan 9, 2019 11:59
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Many businessmen make decisions to do things that are illegal. Not all of them are caught. Not all of the ones that are caught lost their fortunes for it. Those are still their decisions. Are you so sure that all of Lampert's decisions have been totally legal? I mean, of course I grant you that the ones that have lost him the most money with Sears have been legal, but what if something else he was doing was illegal and he'd been caught for that before completely screwing Sears up?
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Jan 10, 2019 13:57
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twerking on the railroad posted:He would not be the first by any means Interesting article, but god drat I wish people would spend 10 minutes to proof-read their poo poo.
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Jan 10, 2019 17:55
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Discendo Vox posted:I literally think oocc does not understand the concept of a market. Lampert and Earnings Who had Sears in the Whirlpool? Pinching JC Pennies The Light of Lampert Upon the Sears Corpse Like Mallrats from a Sinking Ship
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Jan 10, 2019 19:31
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Retail Collapse 2019: The Dead Mall series.
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Jan 10, 2019 19:52
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Reatail Collapse 2019: Dead Rising to the Occasion
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Jan 10, 2019 20:03
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Sears stock rocketed up 26% today (to 47 cents) on the news that Lampert was going to sink even more money into it. Basically, lots of people are buying Sears stock now because they are hoping to cash out some of the $5 billion Lampert is injecting into the company in the next few months before it goes completely under and doesn't pay shareholders anything.
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Jan 10, 2019 20:06
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twerking on the railroad posted:Many businessmen make decisions to do things that are illegal. Not all of them are caught. Not all of the ones that are caught lost their fortunes for it. Those are still their decisions. e: I think he did get, or nearly get, a violation for failing to fund the pensions e2: It's only meaningful to talk about whether the transactions were equitable or not because Sears is in bankruptcy. In an alternate reality where Sears had turned around, nobody would mention it and Lampert would be in high demand for his next gig. Gazpacho fucked around with this message at 04:40 on Jan 11, 2019 |
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Jan 11, 2019 03:47
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Gazpacho posted:I don’t see that he’s done anything criminal. If he had the other creditors should have raised it. He may have done things in shuffling Sears’ assets around that were inequitable, and could limit his right to collect on his loans. Yeah I mean, if they found out he was doing something illegal, they would definitely report him, which would destroy what remaining value the company had and launch an investigation and make sure they would never get a dime back, but reporting him would be the ethical thing to do, so they would definitely do it.
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Jan 12, 2019 00:46
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The fact that it’s legal to run a company into the ground and put thousands of people out of work to satisfy shareholders is a bigger indictment of the system than anything else
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Jan 12, 2019 03:39
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pseudanonymous posted:Yeah I mean, if they found out he was doing something illegal, they would definitely report him, which would destroy what remaining value the company had and launch an investigation and make sure they would never get a dime back, but reporting him would be the ethical thing to do, so they would definitely do it.
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Jan 12, 2019 05:55
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Start by learning what "disgorgement" is. Very few people believe at this point that Sears has value as an operating business with Lampert in charge. Its remaining value is in its assets, which have only been depleted with Lampert in charge. Creditors in this case would have definite material interests in knocking Lampert off, if they knew a way to do it.
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Jan 12, 2019 06:18
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Anyone paying attention to companies going after amazon's core business? shoprunner is basically "prime shipping for this list of partipating stores" which is a cool idea because paying for shipping is probably the single largest barrier to me buying from places. I have it for free so we'll see how it does. Mostly clothes but that's still a huge market. Fedex is getting into fulfillment services, which gives small-medium businesses an alternative to having to sell through amazon. Depends on your value per pound but they're going for a lower overall cost-per-sale than Bezos takes from you. Also, how has Newegg managed to continue to exist? I quit shopping there when they had a policy of "Cool, you bought this? Boy it'd be a shame if it didn't get shipped for a few days" shakedown at checkout. I see they've acquired the same infestation of shady storefronts that exist due to international postal loopholes the same as Ebay, Target.com and Amazon now as well.
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Jan 12, 2019 10:28
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Harik posted:Also, how has Newegg managed to continue to exist? I quit shopping there when they had a policy of "Cool, you bought this? Boy it'd be a shame if it didn't get shipped for a few days" shakedown at checkout. I see they've acquired the same infestation of shady storefronts that exist due to international postal loopholes the same as Ebay, Target.com and Amazon now as well. If you are buying a commodity, reviews don't matter, but with PC parts, it's all about ten different kinds of integration and compatibility, and the reviews on Newegg are just that. So when you're buying a very specific thing (pc parts), you go to the site where you can read actually valuable reviews.
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Jan 12, 2019 13:29
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I stopped shopping at Newegg when they got really pissy about the shipping address not matching the credit card address. I want to send stuff to my office! I haven't bought anything from them since, though they have probably relented on this stance.
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Jan 12, 2019 14:32
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Easy Diff posted:So when you're buying a very specific thing (pc parts), you go to the site where you can read actually valuable reviews. .....and then paste the exact part number into google and see who has it cheapest. At least that's what I do.
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Jan 12, 2019 16:48
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Harik posted:Anyone paying attention to companies going after amazon's core business? Newegg participates with Shoprunner so sometimes I can get PC stuff cheaper and faster from them than any place else. Just bought a video card from them last week that was $30 cheaper than Amazon and shipped to my door next day. I know our company uses Newegg business quite a bit too. If you work at a company that deals with a lot of technical PC components they are sometimes faster than Amazon or Digikey for certain stuff.
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Jan 13, 2019 02:01
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Motronic posted:.....and then paste the exact part number into google and see who has it cheapest. At least that's what I do. And that's why you'll have your back against the wall when the revolution comes
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Jan 13, 2019 02:17
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Harik posted:Anyone paying attention to companies going after amazon's core business? Only 24/7. For example, I buy some movies on disk (yes, I know). Amazon has become extremely flimsy about this. First, they stopped allowing preorders for any Disney movies. Then they started labeling every movie as "By $actor_in_lead_role$", e.g. Terminator 2 is a movie "BY Arnold Schwarzenegger" now. Third, they started to miss shipping dates without any explanation and without giving me a new date, simply stating something to effect of "Late, should have shipped $original_date$". Chat support disconnected and reconnected me 5 times (not exaggerating), clueless phone support told me that the Pixar movie I've ordered and was offered at Best Buy had not come out yet and was an order for a streaming movie. Canceled the order and got it from Best Buy. So far, Best Buy has wanted my business and actually delivered the Disney movies. I hate nearly everything about Best Buy, but they are reliable about labeling, allowing preorders and shipping. I feel like Amazon is actively pushing me away.
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Jan 13, 2019 02:22
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screamin and creamin posted:
Best Buy has bizarrely completely turned around from a store of last resort to actually pretty good and customer friendly in the last year. Its almost like they want my business now
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Jan 13, 2019 02:28
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Harik posted:Anyone paying attention to companies going after amazon's core business? I don’t know if I have ever come across someone who actually pays for Shoprunner. But seems like they are trying to expand into more functionality that may actually be profitable, so I root for them. Also I have a free account that was supposed to expire like 5 years ago that’s still free so it’s been pretty sweet.
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Jan 13, 2019 02:43
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I make it a habit to just ignore any bad customer service. I always keep in the forefront of my mind that everyone in the service sector is grossly underpaid and quite possibly working long hours at multiple, miserable jobs where they constantly put up with whiny, entitled customers just to survive. I'm sure that all of us have had at least one job like that, but that sadly doesn't always lead to any sort of compassion or empathy. What I really loathe are when places expect CSRs to act as if they are cheerful when, as far as I see it, anyone cheerful in such a role would be an example of severe mental illness. Imagine someone wasting dozens of hours a week of their precious life for the laughable sum of $8/hour at some awful cinema; of course they're in a bad mood. If someone is doing the job for which they were hired for a pittance of a paycheck, that's the best one can expect; you can't make it a condition of employment that they actually give a poo poo.
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Jan 13, 2019 05:26
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JustJeff88 posted:I make it a habit to just ignore any bad customer service. I always keep in the forefront of my mind that everyone in the service sector is grossly underpaid and quite possibly working long hours at multiple, miserable jobs where they constantly put up with whiny, entitled customers just to survive. I'm sure that all of us have had at least one job like that, but that sadly doesn't always lead to any sort of compassion or empathy. What I really loathe are when places expect CSRs to act as if they are cheerful when, as far as I see it, anyone cheerful in such a role would be an example of severe mental illness. Imagine someone wasting dozens of hours a week of their precious life for the laughable sum of $8/hour at some awful cinema; of course they're in a bad mood. If someone is doing the job for which they were hired for a pittance of a paycheck, that's the best one can expect; you can't make it a condition of employment that they actually give a poo poo. Cool, but somehow some companies manage to have processes in place whose outcome is that your poo poo actually gets delivered or that their customer service somehow works with a minimal amount of friction for both sides. I'm not going to take poo poo all the time because somehow people are underpaid or what have you and I shouldn't be so entitled as to expect that the services and goods I paid for actually get delivered.
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Jan 13, 2019 05:33
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JustJeff88 posted:I make it a habit to just ignore any bad customer service. I always keep in the forefront of my mind that everyone in the service sector is grossly underpaid and quite possibly working long hours at multiple, miserable jobs where they constantly put up with whiny, entitled customers just to survive. I'm sure that all of us have had at least one job like that, but that sadly doesn't always lead to any sort of compassion or empathy. What I really loathe are when places expect CSRs to act as if they are cheerful when, as far as I see it, anyone cheerful in such a role would be an example of severe mental illness. Imagine someone wasting dozens of hours a week of their precious life for the laughable sum of $8/hour at some awful cinema; of course they're in a bad mood. If someone is doing the job for which they were hired for a pittance of a paycheck, that's the best one can expect; you can't make it a condition of employment that they actually give a poo poo. I've resolved to not snitch on people for bad service, unless it was specifically to mess with me.
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Jan 13, 2019 06:16
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Just wanted to say, this is a great thread title.
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Jan 13, 2019 12:28
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I've worked in AT&T's support call center and then worked for a hosting company as well where I did online and phone support. Whenever their policies were focused on, "so long as you fix their problem or figure out (and document with good, actionable notes) why this needs to be escalated, we don't care so much about your contact volume," everyone was about as happy and pleasant as you could reasonably expect while working at a call center. When management would occasionally get a bug up their rear end about volume, everyone got miserable and the quality of support plummeted dramatically. Having worked enough customer support jobs, it becomes pretty obvious when management is getting in the way of core functions. Turns out when you train people well enough, pay them decently enough and then give them enough autonomy to do the job you hired them for, they do their jobs on average pretty good. I'll take my PhD in business now.
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Jan 13, 2019 20:20
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screamin and creamin posted:Cool, but somehow some companies manage to have processes in place whose outcome is that your poo poo actually gets delivered or that their customer service somehow works with a minimal amount of friction for both sides. I apologise if it seemed like I was directing a snide comment at you; I genuinely didn't mean to. I was just trying to make a broad generalisation that I assume in any customer service interaction. As basically everyone is paid and treated like poo poo whether they work at a huge, ludicrously profitable corporation like Amazon or a smaller one like Best Buy, I agree that customers may as well buy with whomever gives them the best overall service. It isn't as if one company pays their people well and gives them shoulder rubs while the other whips them and pays them in shiny buttons; they're all more or less equally reprehensible because 
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Jan 13, 2019 21:15
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JustJeff88 posted:I apologise if it seemed like I was directing a snide comment at you; I genuinely didn't mean to. I was just trying to make a broad generalisation that I assume in any customer service interaction. As basically everyone is paid and treated like poo poo whether they work at a huge, ludicrously profitable corporation like Amazon or a smaller one like Best Buy, I agree that customers may as well buy with whomever gives them the best overall service. It isn't as if one company pays their people well and gives them shoulder rubs while the other whips them and pays them in shiny buttons; they're all more or less equally reprehensible because My problem with the current wave of calling customers or people "entitled" whenever they demand anything within their rights is that it's a great financial win for awful companies: Hire low-paid support people with terrible attitudes, create a terrible support experience overall and then call customers "whiny and entitled" when they get annoyed by that and tell them to gently caress off if they call you out. People and publications pointing out "entitled" customers are carrying water for this. There are customers demanding unreasonable things for sure, but sorry, I've been given the runaround on several occasions, and I want to see how the people complaining about "entitled" customers would act when they have to explain the same story 15 times over two hours.
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Jan 14, 2019 00:44
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Motronic posted:.....and then paste the exact part number into google and see who has it cheapest. At least that's what I do. (I think they're ad-funded I don't know or care so I guess they belong in this thread because what the hell is your business model? Maybe they rely on clickthroughs?)
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Jan 14, 2019 01:06
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Dameius posted:Turns out when you train people well enough, pay them decently enough and then give them enough autonomy to do the job you hired them for, they do their jobs on average pretty good. Also, if you pay them to take a break from work every now and then they're even more keen to do it well.
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Jan 14, 2019 01:35
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DACK FAYDEN posted:There's a website for that! PC Part Picker is actually not-awful and scrapes all kinds of sites to shop from. Referrals on purchases yeah. It’s extremely lucrative. They early probably around 2-10% of each purchase depending on the site. A site like Slickdeals works they same way and they earn around $25m a year.
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Jan 14, 2019 01:50
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https://twitter.com/washingtonpost/status/1085540433479041024?s=19 I give it a year before it's back in bankruptcy.
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Jan 16, 2019 17:10
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OhFunny posted:https://twitter.com/washingtonpost/status/1085540433479041024?s=19 I somehow get the feeling that Lampert kept it open because he wasn't done raiding assets or something.
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Jan 16, 2019 18:38
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Sodomy Hussein posted:I somehow get the feeling that Lampert kept it open because he wasn't done raiding assets or something. The idea is that at least some of the remaining stores sit on valuable land so he can sell them off at a later time for an assumed profit. To quote an earlier post in the thread Sodomy Hussein posted:He stands to become the world's foremost parking lot baron.
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Jan 16, 2019 18:50
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https://twitter.com/aldotcom/status/1084906552291676160?s=19 Another one bites the dust.
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Jan 23, 2019 15:21
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Malls are gonna be abandoned within a decade. Crazy.
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Jan 23, 2019 15:40
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Invalid Validation posted:Malls are gonna be abandoned within a decade. Crazy. 
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Jan 23, 2019 17:06
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I CANNOT EJACULATE WITHOUT SEEING NATIVE AMERICANS BRUTALISED!
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Maybe they’ll adapt and become residential real estate or indoor farmers markets, things people actually like. Reality: Why aren’t people liking what we’re telling them to like?
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Jan 23, 2019 17:37
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skooma512 posted:Maybe they’ll adapt and become residential real estate or indoor farmers markets, things people actually like. My local mall is supper busy and nearly full of tenants but they seems to have adapted to the changing landscapes. The major anchors pulled out so they got filled with discount retailers like Marshalls, Used furniture stores, and they have lots of outlets/dollar stores like Five Below. Good mix where you have a Victorias Secret next to a Bose outlet next to a Uniqlo. Place is still packed every weekend. They also have the only Rainforest Cafe left on the west coast which is 
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Jan 23, 2019 17:46
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