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It's free, I have four pixels for my family plan to switch to Sprint, and I just asked them to give me the SIM cards and they did.
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Dec 15, 2018 04:16
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I must be doing something wrong because my adventures in Pixel 3 activation have been a nightmare. Went into a Sprint store and got a SIM card for the phone, when it arrived I tried to activate it and Sprint chat said they gave me the wrong card for the phone. Not wanting to go in, I just had them send me the right one. Got the card, went through activation and the Pixel wouldn't recognize the SIM. 30 minutes with Google support and they told me it needed to be RMA'd. Got the new one today, went to activate tonight and Sprint tells me the SIM card is already active and tied to another phone. I explain that yes, I know it is but that phone was defective please look at my account. Chat guy and his escalation point tell me I have to get another SIM card because the one in it won't work. So SIM card 3 is on its way. Fi is looking more and more attractive, it's just a shame I use so much data.
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Dec 15, 2018 05:05
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That's about on par with every time I activate a new phone on Sprint. What's the point of sim cards if they are tied to a specific phone? How is this terrible process better than just having a Sim tied to your account that you pop into whatever phone you want? Why is this a problem in 2018?
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Dec 15, 2018 12:12
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RodShaft posted:That's about on par with every time I activate a new phone on Sprint. What's the point of sim cards if they are tied to a specific phone? How is this terrible process better than just having a Sim tied to your account that you pop into whatever phone you want? Why is this a problem in 2018? The idea is that with multiple phones with esims you should be able to switch carriers/accounts much easier, all through software. Of course it is not going to work nearly as well as it should for years.
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Dec 15, 2018 18:03
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There were a whole bunch of rumors that starting in November, legacy SERO, ERC, and SWAC customers would be migrated to the new SWAC plans. Unfortunately, it seems that either they are really far behind, or it may not be happening any longer for SERO customers. It also seems like nobody in customer service really know what's going on as they keep giving conflicting answers. While it would be nice to get switched to one of those plans, I'm not very optimistic about its likelihood. In other news, Sprint released a rewards app, probably trying to be like T-Mobile Tuesdays etc. No fancy good deals yet, but someone on another forum mentioned it's going to be marketed on 1/15 so I guess that's the date to check on it again. App links: https://itunes.apple.com/us/app/my-sprint-rewards/id1441045832?mt=8 https://play.google.com/store/apps/details?id=com.bh.sprint&hl=en
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Jan 12, 2019 02:03
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astral posted:
"The less data you use, the more you win!!!!"
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Jan 12, 2019 07:18
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One problem is using chat at all to do SERO phone activations at all. Best to call the direct SERO support number or go to a corporate store. Trying to get stuff done over Chat is a recipe on frustration.
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Jan 12, 2019 07:37
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astral posted:There were a whole bunch of rumors that starting in November, legacy SERO, ERC, and SWAC customers would be migrated to the new SWAC plans. drat, I had no idea that was a rumor and now I'm sad. Unlimited data keeps me on SERO, but there's been a few times I've needed a hotspot while traveling. That would be perfect.
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Jan 12, 2019 23:48
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Medullah posted:drat, I had no idea that was a rumor and now I'm sad. Unlimited data keeps me on SERO, but there's been a few times I've needed a hotspot while traveling. That would be perfect. Yeah, before I read about the SWAC plans I was a bit apprehensive of being forced off my plan, but after reading about the features and pricing it would've been a great change. The latest I heard from their chat support was that some accounts were migrated back in November, others haven't been migrated, and since a lot of people have been asking about this they've escalated it to their management team to try to get an answer. Last month, they were still saying it would happen by the end of December, so who knows at this point. They are all happy to point out that if I could get a current employee sponsor I could switch right away, which isn't entirely true anyway - current employees get 5 current customer migrations per calendar year, but can bring 100 'new' (port out 45 days, port back, or use an unassociated-with-sprint SSN) customers. Unfortunately, these days I don't know any current Sprint employees anyway, so it's all pretty moot for me if it doesn't happen automatically.
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Jan 13, 2019 00:22
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It looks like the plan isn't too bad, unless you use roaming at all, then it falls apart a bit, that and the throttling. Getting Hotspot working on an Android phone isn't too hard though if you really want it on SERO.
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Jan 13, 2019 05:16
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Really? Every hotspot app I've tried has just popped up the upgrade option
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Jan 13, 2019 05:34
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Free 1 topping large pizza at papa john's is now available in the sprint rewards app. Edit: It's a coupon code that it looks like you can claim now and use by 1/29. astral fucked around with this message at 18:10 on Jan 15, 2019 |
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Jan 15, 2019 18:05
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astral posted:Free 1 topping large pizza at papa john's is now available in the sprint rewards app.
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Jan 15, 2019 18:24
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nmfree posted:I was going to make a joke about how appropriate this is, but Sprint is the Domino's of cellular carriers, not the Papa John's. I liked the time a few years back where they were giving out a free year of amazon prime, but they screwed up (completely ignored) timezones in the BIG JAVASCRIPT COUNTDOWN in their blog post to the first day of the giveaways, so non-cynical people in any timezone except for sprint hq missed it.
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Jan 15, 2019 18:30
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Not close enough to be worth it for me but I just ordered a free pie for my dad to pick up later. Worth 10+ years of sprint service.
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Jan 15, 2019 19:24
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Medullah posted:Really? Every hotspot app I've tried has just popped up the upgrade option I've rooted my phones for only Hotspot and Titanium Backup so it's a bit easier than using the app only way, though I could have sworn there is one app that does work to enable it without Root. I'll have to look around and get back to you on that. What phone do you have currently?
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Jan 15, 2019 19:25
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nmfree posted:I was going to make a joke about how appropriate this is, but Sprint is the Domino's of cellular carriers, not the Papa John's. Considering Dominos is the best pizza that delivers in my area, it's a perfect analogy as well.
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Jan 15, 2019 19:52
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EdEddnEddy posted:I could have sworn there is one app that does work to enable it without Root I am on a Moto x4 with Sprint, and am currently using a paid version of PDANet+ for tethering to my laptop. It does not require root (but it does require you to open the .apk yourself, instead of getting the App from the Play Store) It's not nearly as seamless as root+native hotspot, but it does the job.
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Jan 15, 2019 20:03
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EdEddnEddy posted:I've rooted my phones for only Hotspot and Titanium Backup so it's a bit easier than using the app only way, though I could have sworn there is one app that does work to enable it without Root. I'll have to look around and get back to you on that. FoxFi works without root on my old phone. I have a essential phone now without root and can also tether using Nova launcher. Might be worth a shot with your phone. Long press your home screen Go to widgets Nova widgets Drag activities to your homescreen Scroll down to settings Scroll down to tethering and portable hotspot, click it...
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Jan 15, 2019 20:06
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EdEddnEddy posted:I've rooted my phones for only Hotspot and Titanium Backup so it's a bit easier than using the app only way, though I could have sworn there is one app that does work to enable it without Root. I'll have to look around and get back to you on that. Oh yeah, I should have clarified "Without root", obviously with root it's not an issue. I just upgraded to a Pixel 3 from a Pixel. I know FoxFi/PDANet wasn't working on the Pixel, I had a hotel room with no internet and had hoped that would save me. Haven't tried since I upgraded though.
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Jan 16, 2019 00:02
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Well the cleanest and easiest way is to just use Magisk to get Root + Tethering working again which is really easy. It does require a small process of Unrooting for each OTA for a short bit but outside of that its been a reliable and easy process since I got my P2XL (Ordered launch day). If you would like assistance on that I can help. If you want to deal with no root tether apps, the above comments might help more but I cannot really chime in any more since I used them last like 4 years ago or so.
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Jan 16, 2019 00:22
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Yeah I used to root all the time, but haven't had much reason to do it over the last few years. Thanks, I'll think it over.
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Jan 16, 2019 00:34
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astral posted:There were a whole bunch of rumors that starting in November, legacy SERO, ERC, and SWAC customers would be migrated to the new SWAC plans. An update on this: it sounds like another wave of people were targeted for migration from SERO Premium 500 to Advantage Unlimited Plus today, effective next month. They received texts indicating the change.
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Jan 28, 2019 21:25
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astral posted:An update on this: it sounds like another wave of people were targeted for migration from SERO Premium 500 to Advantage Unlimited Plus today, effective next month. They received texts indicating the change. Are they changing the price, or is it going to be discounted for SERO users? I've held onto my $50 Sero for 15 years or so, would be a shame to jump now (although I will in a heartbeat if I have to pay any more). Edit: Looking at the brochure, it appears it's the same price, but offers a ton of other extras like Hulu and Amazon Prime. It also has unlimited talk and 50GB MHS, so wow, it may actually be better then SERO. LorneReams fucked around with this message at 14:47 on Jan 29, 2019 |
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Jan 29, 2019 14:41
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LorneReams posted:Are they changing the price, or is it going to be discounted for SERO users? I've held onto my $50 Sero for 15 years or so, would be a shame to jump now (although I will in a heartbeat if I have to pay any more). The plan you would get migrated to if this happens is the $30 one with 50GB hotspot; you would then be able to change at any time between that one and the $50 plan with 100GB hotspot and prime. They are basically the same as the regular Unlimited Plus/Premium plans, but with a significant employee referral discount and no extra discounts for having multiple lines. edit: found the one accurate PDF:  edit2: Much like SERO, there are restrictions on how you can upgrade your phone (i.e. can't really get a new one activated through third parties like target, best buy, or costco). Online and corporate sprint stores are still the easiest, and of course you should be able to buy it outright wherever and still be able to get it activated by contacting Sprint. SWAC plans are eligible for the same phone promotions through Sprint as regular customer accounts. astral fucked around with this message at 19:38 on Jan 29, 2019 |
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Jan 29, 2019 19:27
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astral posted:The plan you would get migrated to if this happens is the $30 one with 50GB hotspot; you would then be able to change at any time between that one and the $50 plan with 100GB hotspot and prime. Are you sure, this seems to say differently, am I reading it wrong? https://www.sprint.com/content/dam/sprint/north-america/usa/en/advantage-club/swac-overview-guide%209-17-18%20update.pdf
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Jan 29, 2019 20:15
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LorneReams posted:Are you sure, this seems to say differently, am I reading it wrong? That's an older PDF (date in URL). There's a newer PDF which they didn't fully update the plan details (and it looks like they lost the original and had to do some awful editing): https://www.sprint.com/content/dam/sprint/north-america/usa/en/advantage-club/swac-overview-guide-11-1-18%20mgh.pdf The one they fully updated the plan details on is at: https://sprint.custhelp.com/app/answers/detail/a_id/2689 edit: Basically when the Unlimited Plus went from 15GB to 50GB hotspot, so did Advantage Unlimited Plus. Premium likewise went from 50 to 100. astral fucked around with this message at 20:53 on Jan 29, 2019 |
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Jan 29, 2019 20:23
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While it sounds all better, is SERO limited to the video/audio/gaming speed limits this plan has? I know the Roaming limits are much worse on this plan as Sero had been reduced to 300MB, but this SWAC is 100MB which is terrible.
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Jan 29, 2019 22:00
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EdEddnEddy posted:While it sounds all better, is SERO limited to the video/audio/gaming speed limits this plan has? I know the Roaming limits are much worse on this plan as Sero had been reduced to 300MB, but this SWAC is 100MB which is terrible. The throttling doesn't look too bad - the Plus version claims up to 1080p, which I assume to mean it's throttled but with a relatively high speed limit. Premium says "Full HD" which I understand to mean there are no speed limits. SERO has no stream throttling, just the general deprioritization after 50GB of any traffic. You can roam on select T-Mobile towers these days - they present as an older type of Sprint tower, so your phone might not even display something fancy. I don't believe I ever (maybe once?) ended up roaming domestically, but that's of course going to depend on where your home, work, and travels are and what the coverage is like there.
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Jan 29, 2019 22:36
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The only time Roaming has been a thing was when I went to Visit family in Alaska as Sprint isn't anywhere up there. I believe I just roamed onto the few Verizon towers which also had to be done carefully as 300mb is nothing these days. I would happily take the old school unlimited 3G or 2G roaming over 100% shut off after 300mb of LTE Domestic Roaming.
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Jan 30, 2019 01:02
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EdEddnEddy posted:The only time Roaming has been a thing was when I went to Visit family in Alaska as Sprint isn't anywhere up there. I believe I just roamed onto the few Verizon towers which also had to be done carefully as 300mb is nothing these days. I would happily take the old school unlimited 3G or 2G roaming over 100% shut off after 300mb of LTE Domestic Roaming. Ouch, Alaska sounds pretty harsh for roaming. The good news is it would get a bit better if/when that T-Mobile merger goes through - it looks like GCI is considered an extended roaming partner for T-Mobile, and you'd have LTE speeds without a roaming cap in areas they cover.
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Jan 30, 2019 01:26
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astral posted:The good news is it would get a bit better if/when that T-Mobile merger goes through Has there been any more news on that lately? I'm out of the loop.
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Jan 30, 2019 01:56
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SpelledBackwards posted:Has there been any more news on that lately? I'm out of the loop. The clock stopped during the government shutdown, unfortunately. Last update I heard was Sprint and T-Mobile CEOs would be testifying before some congressional committees soon.
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Jan 30, 2019 02:02
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US-based customer service if the merger goes through?! The idea is almost as foreign to me as the current call centers! https://newsroom.sprint.com/new-tmobile-customer-experience-centers.htm
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Jan 30, 2019 18:40
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Yea that would be pretty cool. Finally figuring out that were tired of talking to a Fleshy FAQ. However when I call SERO support most of the time it seems to be someone US based so that's always been a plus for the most part.
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Feb 1, 2019 18:28
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EdEddnEddy posted:Yea that would be pretty cool. Finally figuring out that were tired of talking to a Fleshy FAQ. Used to be, but then sometime in the last couple of years that was also outsourced.
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Feb 1, 2019 18:46
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astral posted:An update on this: it sounds like another wave of people were targeted for migration from SERO Premium 500 to Advantage Unlimited Plus today, effective next month. They received texts indicating the change. Is this only for SERO folks or are eprp going in as well? It weirds me out to think that there are people out there who have no idea about the concept of “anytime minutes“.
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Feb 5, 2019 04:07
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GoatSeeGuy posted:Is this only for SERO folks or are eprp going in as well? It weirds me out to think that there are people out there who have no idea about the concept of “anytime minutes“. Legacy SERO, SWAC, and ERC accounts was all I'd heard.
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Feb 5, 2019 05:43
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astral posted:Legacy SERO, SWAC, and ERC accounts was all I'd heard. ...and not all of 'em yet. Here's hoping for another wave. I sure never expected to WANT sprint to force me off of my sero plan.
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Feb 5, 2019 06:38
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WoG posted:...and not all of 'em yet. Here's hoping for another wave. I sure never expected to WANT sprint to force me off of my sero plan. Same, I feel like it'll be the final victory that makes all the frustration I've had throughout the years worth it.
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Feb 5, 2019 11:57
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